Butte County Grand Jury
2018-2019
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Findings & Recommendations
10 findings
F1:
High staff turnover has negatively affected program implementation, morale, and caseload management.
F2:
Higher wages in other counties was cited as the primary cause of staff turnover.
F3:
Staff in the Chico Office report having high camaraderie and support for one another.
F4:
There is no procedure directing staff to provide information and resources to parents/guardians when a child is removed from parents/guardians.
F5:
Seneca and social worker records often lack needed information for mandatory relative notification, causing delays in cases moving forward in court.
F6:
Consistency and clarity in communication, expectations, and implementation of changes is lacking amongst some supervisors and program managers.
F7:
Lack of technology and equipment limits staff productivity.
F8:
Budget cuts have decreased family support resources.
F9:
Having two office locations has created management and program implementation discrepancies. 18
F10:
There is a lack of access to documents supporting parents in the management of their case.
Additional Recommendations
13
Not linked to specific findings.
R1:
The Children’s Services Division should pursue grants and request additional funding from Butte County to bring Butte County’s social worker income to a level that is competitive with neighboring counties, starting with the new fiscal year in 2020.
R2:
The CSD should focus morale-building activities on developing trust between staff and leadership by January 1, 2020.
R3:
The CSD should develop, provide staff training, and implement a procedure to ensure all parents/guardians receive the Parent Folder (including the JV-050, Your Rights, JV-055, and A Parent’s Guide to The Child Welfare System Packet) immediately upon detention of the child by January 1, 2020.
R4:
The CSD should standardize tracking/checklist of mandatory document provision, verifying receipt by signature of parent/guardian by January 1, 2020.
R5:
The CSD should implement staff meetings in Chico, as the Oroville office has, for each time a case changes hands to ensure needs and requirements are met for each case. Begin implementing these meetings by January 1, 2020.
R6:
The CSD should provide one (1) full time employee dedicated to relative notification mirroring the tribal notification position within the next fiscal year.
R7:
The CSD should provide supervisors and program managers with quarterly leadership training and management development to improve consistency in culture and expectations throughout the organization by January 1, 2020.
R8:
The CSD should address employee concerns that they are not part of the problem-solving process by January 1, 2020.
R9:
The CSD should create a plan to upgrade smart phones for field workers and provide dual computer screens for all employees by January 1, 2020.
R10:
The CSD should seek grants and other resources to increase funding for prevention and early intervention for families by June 30, 2020.
R11:
The CSD should create opportunities for staff at both offices to come together and foster connections by January 1, 2020. 19
R12:
The CSD should make the information in the Parent Binder and Parent Folder available on https://www.buttecounty.net/dess/childrenservices by January 1, 2020
R13:
The CSD should ensure checklist described in R4. travels from social worker to social worker as the case moves through the department by January 1, 2020.
Findings and recommendations not yet extracted.
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Findings & Recommendations
7 findings
F1:
During the Butte County Audit Committee meeting, concerns were raised regarding the loss of revenues due to the Camp Fire
F2:
The State of California will cover the loss of property taxes due to the Camp Fire for the next three (3) years
F3:
The State is also considering covering sales tax losses from the impact of the Camp Fire
F4:
The independent auditor found the County's Comprehensive Annual Financial Report to be in compliance with the Government Auditing Standards
F5:
The independent auditor found the County’s Single Audit Report in compliance, in all material aspects, with requirements for major federal grant programs
F6:
The County continues to maintain its credit rating of A+ by Standard and Poor's rating service 10
F7:
In 2018, the Government Finance Officers Association awarded the prestigious Certificate of Achievement for the Excellence in Financial Reporting to the County for the 12th consecutive year