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Extracted from Consolidated Report
This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.
Butte County Grand Jury
• 2018-2019
City of Chico Code Enforcement Department
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings 10 findings
F1
Page 32
High staff turnover has negatively affected program implementation, morale, and
F2
Page 32
Higher wages in other counties was cited as the primary cause of staff turnover.
F3
Page 32
Staff in the Chico Office report having high camaraderie and support for one
F4
Page 32
There is no procedure directing staff to provide information and resources to
F5
Page 32
Seneca and social worker records often lack needed information for mandatory
F6
Page 32
Consistency and clarity in communication, expectations, and implementation of
F7
Page 32
Lack of technology and equipment limits staff productivity.
F8
Page 32
Budget cuts have decreased family support resources.
F9
Page 32
Having two office locations has created management and program
F10
Page 33
There is a lack of access to documents supporting parents in the management of
Recommendations 13
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R1Page 33The Children’s Services Division should pursue grants and request additional
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R2Page 33The CSD should focus morale-building activities on developing trust between
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R3Page 33The CSD should develop, provide staff training, and implement a procedure to
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R4Page 33The CSD should standardize tracking/checklist of mandatory document
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R5Page 33The CSD should implement staff meetings in Chico, as the Oroville office has, for
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R6Page 33The CSD should provide one (1) full time employee dedicated to relative
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R7Page 33The CSD should provide supervisors and program managers with quarterly
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R8Page 33The CSD should address employee concerns that they are not part of the
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R9Page 33The CSD should create a plan to upgrade smart phones for field workers and
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R10Page 33The CSD should seek grants and other resources to increase funding for
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R11Page 33The CSD should create opportunities for staff at both offices to come together
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R12Page 34The CSD should make the information in the Parent Binder and Parent Folder
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R13Page 34The CSD should ensure checklist described in R4. travels from social worker to