Mendocino County Grand Jury
• 2017-2018
• Agency Response
Response to:
In-Home Supportive Services
Required Response Form*
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings and Recommendations 7 findings
F1
The continuous vacancies within all levels of IHSS impairs the ability of this department to function as intended and required. The Board of Supervisors partially disagrees with FI and is not aware of any documentation provided by the Grand Jury that supports this finding. The Grand Jury notes in F5 that "IHSS staff expends the effort needed to cover vacant positions."
Related Recommendations (1)
R1
I have completed the above responses, and have attached, as required the following number of pages to this response form: Number of Pages attached: 2 I understand that responses to Grand Jury Reports are public records. They will be posted on the Grand Jury website: www.mendocinocounty.org/government/grand-jury. The clerk of the responding agency is required to maintain a copy of the response. I understand that I must submit this signed response form and any attachments as follows: First Step: E-mail in pdf file format to: The Grand Jury Foreperson at: [email protected] The Presiding Judge: [email protected] Second Step: Mail all originals to: MENDOCINO COUNTY BOARD OF SUPERVISORS' RESPONSE TO GRAND JURY REPORT TITLED: IN-HOME SUPPORTIVE SERVICES The Mendocino County Board of Supervisors welcomes this opportunity to respond to the Grand Jury report titled In-Home Supportive Services. Pursuant to the request of the Grand Jury, the Board is responding to the following:
F2
The non-competitive salaries are a major factor in the vacancies. The Board of Supervisors partially disagrees with F2 and incorporates by reference the response by the Human Resources Director.
No recommendations for this finding
F3
The public is generally unaware of the function and benefits of this program. The Board of Supervisors partially disagrees with F3 and incorporates by reference the response by the Health and Human Services Agency Acting Director. Caregivers may choose from a variety of helping tasks and may exclude tasks
No recommendations for this finding
F4
they are not comfortable performing, which is helpful in recruitment. The Board of Supervisors agrees with F4.
Related Recommendations (1)
R4
This recommendation has been implemented on an on-going basis as described in the response from the Health and Human Services Agency Acting Director which is hereby incorporated by reference.
F5
Currently, IHSS staff expends the effort needed to cover vacant positions. The Board of Supervisors agrees with F5 and commends IHSS staff for their dedication.
Related Recommendations (1)
R5
GRAND JURY REPORT RESPONSE FORM PAGE TWO The following Recommendation(s) require further analysis, and attached, as required, is an explanation and the scope and parameters of the planned analysis, and a time frame for the matter to be prepared, discussed and approved by the officer and/or director of the agency or department being investigated or reviewed: (This time frame shall not exceed six (6) months from the date of publication of the Grand Jury Report) \boxtimes The following Recommendations will NOT be implemented because they are not warranted and/or are not deemed reasonable; attached, as required, is an explanation therefore:
F6
The lack of an IHSS nurse case manager causes deficiencies in the services offered by the program. The Board of Supervisors partially disagrees with F6 and is not aware of any documentation provided by the Grand Jury that supports this finding.
No recommendations for this finding
F7
The website does not provide adequate information, which is a barrier to anyone trying to access the program. The Board of Supervisors agrees with F7. Response to Recommendations: All IHSS vacancies at the county level be filled in order to implement and
No recommendations for this finding
* This report's PDF did not contain easily extractable text and required Optical Character Recognition (OCR) for analysis. There may be minor errors in the extracted findings and recommendations due to OCR limitations with scanned documents.