Score: +5 (8/9/3)

Mendocino County Grand Jury • 2017-2018

In-home Supportive Services May 15, 2018

Published: May 15, 2018 6 pages

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⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.

⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.

Findings and Recommendations 7 findings

The continuous vacancies within all levels of IHSS impairs the ability of this department to function as intended and required.

Related Recommendations (1)

All IHSS vacancies at the county level be filled in order to implement and manage this program effectively. (F1, F6) 5

The non-competitive salaries are a major factor in the vacancies.

Related Recommendations (1)

Adjust salaries to be competitive with other rural counties. (F2, F6)

The public is generally unaware of the function and benefits of this program.

Related Recommendations (1)

Increase public awareness of the IHSS program through marketing strategies. (F3, F7)

Caregivers may choose from a variety of helping tasks and may exclude tasks they are not comfortable performing, which is helpful in recruitment.

Related Recommendations (1)

Emphasize flexibility in choosing tasks when recruiting for providers. (F4)

Currently, IHSS staff expends the effort needed to cover vacant positions.

No recommendations for this finding

The lack of an IHSS nurse case manager causes deficiencies in the services offered by the program.

Related Recommendations (2)

All IHSS vacancies at the county level be filled in order to implement and manage this program effectively. (F1, F6) 5

Adjust salaries to be competitive with other rural counties. (F2, F6)

The website does not provide adequate information, which is a barrier to anyone trying to access the program.

Related Recommendations (2)

Increase public awareness of the IHSS program through marketing strategies. (F3, F7)

Change the website to include all pertinent contact information, forms, and complaint procedures and phone numbers. (F7) RESPONSES Pursuant to Penal Code §933.05, responses are required from the following governing body:  Mendocino County Board of Supervisors (all findings, all recommendations) Pursuant to Penal Code §933.05, responses are requested from the following individual(s):  Mendocino County Human Resource Director (F1, F2, F7 and R1, R2, R5)  Mendocino County Health and Human Services Agency Director (F3, F4, F7 and

Agency Responses 2

Government agencies' official responses to this report's findings and recommendations. Click on a response to see the structured breakdown.

Board of Supervisors

May 15, 2018 • 4 pages • 12 responses • Score: +5 (+6, 5, -1) View Details ▾

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12 responses to findings and recommendations

The continuous vacancies within all levels of IHSS impairs the ability of this department to function as intended and required.

Response: Disagree Partially Score: 0

. The continuous vacancies within all levels of IHSS impairs the ability of this department to function as intended and required. The Board of Supervisors partially disagrees with FI and is not aware of any documentation provided by the Grand Jury that supports this finding. The Grand Jury notes in F5 that "IHSS staff expends the effort needed to cover vacant positions." F2. The non-competitive salaries are a major factor in the vacancies. The Board of Supervisors partially disagrees with F2 and incorporates by reference the response by the Human Resources Director. F3. The public is gene...

All IHSS vacancies at the county level be filled in order to implement and manage this program effectively. (F1, F6) 5

Response: Will Not Implement

Score: -1

I have completed the above responses, and have attached, as required the following number of pages to this response form: Number of Pages attached: 2 I understand that responses to Grand Jury Reports are public records. They will be posted on the Grand Jury website: www.mendocinocounty.org/government/grand-jury. The clerk of the responding agency is required to maintain a copy of the response. I understand that I must submit this signed response form and any attachments as follows: First Step: E-mail in pdf file format to: The Grand Jury Foreperson at: <a href="mailto:grandjury@mendocin...

The non-competitive salaries are a major factor in the vacancies.

Response: Disagree Partially Score: 0

the vacancies. The Board of Supervisors partially disagrees with F2 and incorporates by reference the response by the Human Resources Director.

Adjust salaries to be competitive with other rural counties. (F2, F6)

Response: Will Implement

Score: +1

R2, R3, R4 <math>\boxtimes</math> The following Recommendation(s) have not yet been implemented, but will be implemented in the future; attached, as required, is a time frame for implementation: R5 GRAND JURY REPORT RESPONSE FORM PAGE TWO The following Recommendation(s) require further analysis, and attached, as required, is an explanation and the scope and parameters of the planned analysis, and a time frame for the matter to be prepared, discussed and approved by the officer and/or director of the agency or department being investigated or reviewed: (This time frame shall not excee...

The public is generally unaware of the function and benefits of this program.

Response: Disagree Partially Score: 0

the function and benefits of this program. The Board of Supervisors partially disagrees with F3 and incorporates by reference the response by the Health and Human Services Agency Acting Director.

Increase public awareness of the IHSS program through marketing strategies. (F3, F7)

Response: Will Implement

Score: +1

R3, R4 <math>\boxtimes</math> The following Recommendation(s) have not yet been implemented, but will be implemented in the future; attached, as required, is a time frame for implementation: R5 GRAND JURY REPORT RESPONSE FORM PAGE TWO The following Recommendation(s) require further analysis, and attached, as required, is an explanation and the scope and parameters of the planned analysis, and a time frame for the matter to be prepared, discussed and approved by the officer and/or director of the agency or department being investigated or reviewed: (This time frame shall not exceed si...

Caregivers may choose from a variety of helping tasks and may exclude tasks they are not comfortable performing, which is helpful in recruitment.

Response: Agree Score: +1

agree with the Findings numbered: F4, F5, F7 <math>\boxtimes</math> I (we) disagree wholly or partially with the Findings numbered below, and have attached a statement specifying any portion of the Finding that are disputed with an explanation of the reasons therefore.

Emphasize flexibility in choosing tasks when recruiting for providers. (F4)

Response: Will Implement

Score: +1

R4 <math>\boxtimes</math> The following Recommendation(s) have not yet been implemented, but will be implemented in the future; attached, as required, is a time frame for implementation: R5 GRAND JURY REPORT RESPONSE FORM PAGE TWO The following Recommendation(s) require further analysis, and attached, as required, is an explanation and the scope and parameters of the planned analysis, and a time frame for the matter to be prepared, discussed and approved by the officer and/or director of the agency or department being investigated or reviewed: (This time frame shall not exceed six (6...

Currently, IHSS staff expends the effort needed to cover vacant positions.

Response: Agree Score: +1

Response: Requires Analysis

Score: 0

GRAND JURY REPORT RESPONSE FORM PAGE TWO The following Recommendation(s) require further analysis, and attached, as required, is an explanation and the scope and parameters of the planned analysis, and a time frame for the matter to be prepared, discussed and approved by the officer and/or director of the agency or department being investigated or reviewed: (This time frame shall not exceed six (6) months from the date of publication of the Grand Jury Report) <math>\boxtimes</math> The following Recommendations will NOT be implemented because they are not warranted and/or are not deeme...

The lack of an IHSS nurse case manager causes deficiencies in the services offered by the program.

Response: Disagree Partially Score: 0

the services offered by the program. The Board of Supervisors partially disagrees with F6 and is not aware of any documentation provided by the Grand Jury that supports this finding.

The website does not provide adequate information, which is a barrier to anyone trying to access the program.

Response: Agree Score: +1

Board of Supervisors

May 08, 2018 • 6 pages • 8 responses • Score: 0 (+2, 4, -2) View Details ▾

PDF

8 responses to findings and recommendations

The continuous vacancies within all levels of IHSS impairs the ability of this department to function as intended and required.

Response: Agree Score: +1

agree with the Findings numbered: F1 <math>\boxtimes</math> I (we) disagree wholly or partially with the Findings numbered below, and have attached a statement specifying any portion of the Finding that are disputed with an explanation of the reasons therefore.

All IHSS vacancies at the county level be filled in order to implement and manage this program effectively. (F1, F6) 5

Response: Will Implement

Score: +1

R1 The following Recommendation(s) have not yet been implemented, but will be implemented in the future; attached, as required, is a time frame for implementation: GRAND JURY REPORT RESPONSE FORM PAGE TWO The following Recommendation(s) require further analysis, and attached, as required, is an explanation and the scope and parameters of the planned analysis, and a time frame for the matter to be prepared, discussed and approved by the officer and/or director of the agency or department being investigated or reviewed: (This time frame shall not exceed six (6) months from the date of ...

The non-competitive salaries are a major factor in the vacancies.

Response: Disagree Partially Score: 0

The Board of Supervisors disagrees partially with finding F2.

The public is generally unaware of the function and benefits of this program.

Response: Disagree Partially Score: 0

The Board of Supervisors disagrees partially with finding F3 which appears to be more a statement of opinion than a finding of fact.

Caregivers may choose from a variety of helping tasks and may exclude tasks they are not comfortable performing, which is helpful in recruitment.

Response: Disagree Score: -1

the youth of our county as commodities. The Board of Supervisors disagrees with finding F4 which appears to be more a statement of opinion than a finding of fact.

Currently, IHSS staff expends the effort needed to cover vacant positions.

Response: Disagree Partially Score: 0

The Board of Supervisors disagrees partially with finding F5.

The lack of an IHSS nurse case manager causes deficiencies in the services offered by the program.

Response: Disagree Score: -1

The Board of Supervisors disagrees with finding F6 which appears to be more a statement of opinion than a finding of fact.

The website does not provide adequate information, which is a barrier to anyone trying to access the program.

Response: Disagree Partially Score: 0

The Board of Supervisors disagrees partially with finding F7.

No Responses Found 1

Government entities assigned to respond to this report. No response documents have been linked in our database.

Mendocino County Resource Conservation District Conservation District