⚠️ Aviso de traducción:
Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings
11 findings
The Jury concludes that the visit to CPS took place and the complainant reported suspected child abuse to a CPS social worker.
The Jury concludes that a breakdown in the walk-in reporting process allowed this report, and may have allowed other reports, of suspected child abuse to go unrecorded in CWS/CMS.
CPS does not have a process in place that would confirm a report is entered into CWS/CMS when an individual visits the CPS facility to file a report of abuse or neglect.
CPS failed to document, by entry into CWS/CMS, this complainant’s initial report of suspected child abuse.
Since the report was not entered into CWS/CMS, CPS took no action to investigate the allegations until the Jury encouraged the complainant to contact CPS management.
The actions of CPS personnel, relative to the complainant’s initial report, were not in accordance with CPS policies requiring that all reports of suspected child abuse be entered into CWS/CMS.
Children remain at risk if CPS fails to reliably record and investigate reports of suspected child abuse or neglect.
During this investigation the Jury observed that CPS had no log, recording or other process to determine whether an individual visited the CPS office.
There is no procedure at the CPS facility for management to reconcile the total number of reported cases with the number of cases entered into CWS/CMS.
CPS management provided the Jury with certain CPS policies and procedures and other administrative documents (see Appendix A for a list of documents relevant to this report).
It was reported to the Jury by CPS management that during the time period under investigation, there was no CPS procedure to verify that telephone calls, or voice mails, had been responded to per CPS policy. Findings 1. The Jury concludes that the visit to CPS took place and the complainant reported suspected child abuse to a CPS social worker.
No Responses Found
1
Government entities assigned to respond to this report. No response documents have been linked in our database.
