⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings 3 findings
F1
A summary of noise complaints is only available inside monthly board packets making it difficult for the public to find and review them, adding to community misunderstanding.
F2
MPAD’s complaint response is not well understood by the community causing frustration.
F3
Although the MPAD has community relations committees, these committees do not effectively communicate, involve, or educate the public regarding air traffic noise resulting in community complaints and dissatisfaction. 7
Recommendations 6
-
R1MPAD create a more visible area on its website that shares public complaints and MPAD’s response to them within 72-hours of receipt
-
R2MPAD create a more prominent statement on its website explaining the parameters regarding a 24/7 airport specific to noise management
-
R3MPAD create and approve an internal written policy and procedure for responding to citizen noise complaints
-
R4MPAD develop a more proactive community outreach program regarding air traffic noise, construction updates, and other information impacting the community
-
R5MPAD develop a Citizens Committee to provide community input regarding operations and noise mitigation efforts
-
R6MPAD increase its visibility on social media to convey information regarding the Airport District by October 31, 2024. Commercial aircraft awaits servicing on the tarmac with North Monterey neighborhood and the Monterey Bay in the distance. Photo taken by Civil Grand Juror.
No Responses Found 2
Government entities assigned to respond to this report. No response documents have been linked in our database.
Monterey County
County
Monterey County District Attorney
Elected County Office