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Extraído del Informe Consolidado
Esta investigación fue publicada originalmente como parte de un informe consolidado más amplio que contiene múltiples investigaciones. Consulte el PDF consolidado para ver el documento completo.
⚠️ Aviso de traducción: Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings 7 findings
F1
Page 33
The Grand Jury finds that:
because 52% of the regular Board meetings are cancelled, the public’s ability to monitor RABA Board activity is compromised;
F2
Page 33
The Grand Jury finds that:
RABA does not have broad based citizen input to reflect the community as a whole;
F3
Page 33
The Grand Jury finds that:
the on-time tracking of buses is done by the bus operator and is not verified by RABA;
F4
Page 33
The Grand Jury finds that:
there is potential for greater coordination of Demand Response type services within Shasta County and potential for partnerships with buses running along state highways from out of county;
F5
Page 33
The Grand Jury finds that:
bus schedules and route maps were not available to the extent stated on the RABA website which inhibits casual ridership and ability of riders to use the system;
F6
Page 33
The Grand Jury finds that:
RABA cannot keep pace with operating cost increases without increasing ridership, raising rates, cutting service or a combination of these actions; and
F7
Page 33
The Grand Jury finds that:
RABA continues to look for efficiencies in operating its Fixed Routes.
Recommendations 6
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R1Page 33RABA change its by-laws to hold bi-monthly or quarterly meetings;
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R2Page 33whenever route changes are proposed, or at least every two or three years, RABA appoint an ad hoc committee representing business, social service agencies, riders, non-riders, and governmental agencies to review community issues related to RABA over a set time period. This committee’s membership should reflect the divergent views of the community as a whole, not just riders and social service agencies, and provide a public forum for discussion of RABA issues and possible changes;
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R3Page 33RABA incorporate GPS technology to track buses for on-time performance before the next bus operator contract extension;
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R4Page 33RABA develop partnerships that benefit RABA and its customers in the areas of Demand Response and regional bus service with SRTA that could help reduce operating costs;
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R5Page 33within one year, RABA needs to have bus arrival times posted at locations used by its riders and update the information on locations stated on the website where schedules and maps are available and insure distribution of and post schedules and maps at service agencies, schools, high volume rider destinations and transit stops; and
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R6Page 33RABA explore partnerships to help increase ridership. REQUIRED RESPONSE The RABA Board as to F1, F2, F3, F4, F5, F6 and R1, R2, R3, R4, R5, and R6 32 CALLS FOR POLICE SERVICE AND RESPONSE