Solano County Grand Jury
• 2023-2024
Public Health Laboratory Systems Review (napa-solano-yolo-marin-mendocino County) June 21, 2024
⚠️ Aviso de traducción: Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings and Recommendations 2 findings
F1
– The Public Health Laboratory has an antiquated billing system that is not secure and cannot process billing with credit cards and electronically, which may lead to security breaches as well as delays in payment processing.
Related Recommendations (1)
R1
– Purchase a new secure system which can process billings through credit cards or EFT. This Recommendation was noted in the 2012-13 Civil Grand Jury Report and has still not been completed. Establish a completion date and finalize the acquisition of the upgrade no later than June 30, 2025.
F2
– The accuracy of health information provided by CDC, NIH, WHO and Solano County Public Health Department to the general public greatly diminished community trust due to inaccurate information distributed by government agencies during the Covid pandemic.
Related Recommendations (1)
R2
– Re-establish public trust within the community regarding the accuracy of health information and their contribution to public health. The Solano County Public Health Department establish more aggressive displays of its services and functions through public outreach programs. Participate in activities such as regional television and radio networks, county newspapers, local churches, school programs, civic organizations, local markets and festivals, and public access channels. COMMENTS Since the release of the 2012-13 report, the Public Health Lab has made several improvements. The facility is fully staffed due to changes in hiring practices. The billing process has improved with the addition of a billing assistant. The Lab appears very clean and well managed by the Public Health Laboratory Director.
Comments 1
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CO1Since the release of the 2012-13 report, the Public Health Lab has made several improvements. The facility is fully staffed due to changes in hiring practices. The billing process has improved with the addition of a billing assistant. The Lab appears very clean and well managed by the Public Health Laboratory Director.