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Extracted from Consolidated Report
This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings 5 findings
F1
Page 20
The Town Finance Department had a problem tax case that needs to be looked at in detail to determine whether or not the Town of Mammoth Lakes received all TOT and TBID owed.
F2
Page 20
The Town Finance Department needs to adopt formal policies and procedures for the tax collection section.
F3
Page 20
The Town Finance Department needs to train employees and tax remitters.
F4
Page 20
The Town Finance Department needs to reinstate the TOT audit program.
F5
Page 20
The Town Finance Department staff has a lack of teamwork.
Recommendations 5
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R1Page 20The Town Finance Department should pay for an outside audit on the business that was the subject of this complaint.
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R2Page 20The Town Finance Department should write a policies and procedures manual. 18
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R3Page 21The Town Finance Department should train employees on the polices and procedures manual; the department should also train TOT remitters by updating its old training program.
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R4Page 21The Town Manager needs to set staffing in Finance sufficient to handle collections and audits.
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R5Page 21The Town should hire a consultant experienced in team building to address the lack of respectful communication and trust in the Finance Department in order to create a professional working team.