Santa Barbara County Grand Jury
• 2013-2014
• Agency Response
Response to:
What is 2-1-1?
"What is 2-1-1? Will It Survive in Santa Barbara*
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings and Recommendations 5 findings
F1
The Santa Barbara County 2-1-1 Helpline is a program that provides a valuable service to the residents of the county. Response to Finding 1: The City of Santa Barbara agrees with this finding.
Related Recommendations (1)
R1
That the Santa Barbara County Board of Supervisors allocate the requested funds to update the Santa Barbara County 2-1-1 Helpline Program resource database. ATTACHMENT
F2
The Santa Barbara County 2-1-1 Helpline program database of community resources is out-of-date and in critical need of updating. Response to Finding 2: The City of Santa Barbara is not required to respond to this finding.
Related Recommendations (1)
R2
That the Santa Barbara County Board of Supervisors indentifies a local agency or organization qualified to assume the administrative and managerial responsibilities of the Santa Barbara County 2-1-1 Helpline Program.
F3
There is insufficient funding to continue operating the Santa Barbara County 2-1-1 Helpline program. Response to Finding 3: The City of Santa Barbara concurs that there is currently a lack of sustainable funding for the operation of the 2-1-1 program.
Related Recommendations (1)
R3
That the county, the cities, and other entities benefitting from the services provided by the Santa Barbara County 2-1-1 Helpline Program contribute funding in proportionate amounts as proposed by county staff in its December 2013 recommendations to the Board of Supervisors.
F4
The cities of Santa Maria, Solvang, Buellton, Goleta, Carpinteria and Guadalupe do not contribute financially to the Santa Barbara County 2-1-1 Helpline Program. Response to Finding 4: From Fiscal Year 1990 through Fiscal Year 2013, the City of Santa Barbara has provided consistent funding to the 2-1-1 program (formerly CRIS/Helpline) averaging $20,000 per year through the Human Services Grant allocation process. Applications were not received for Fiscal Years 2014 and 2015 so the City is currently not providing financial support to the program. The City of Santa Barbara is unable to comment on support contributed by other cities in the county.
Related Recommendations (1)
R4
That the Santa Barbara County Board of Supervisors annually review the performance of the 2-1-1 Helpline Program.
F5
The County of Santa Barbara is only temporarily administering the Santa Barbara County 2-1-1 Program. Response to Finding 5: The City of Santa Barbara is not required to respond to this finding. <b>GRAND JURY RECOMMENDATIONS</b>
No recommendations for this finding
* This report's PDF did not contain easily extractable text and required Optical Character Recognition (OCR) for analysis. There may be minor errors in the extracted findings and recommendations due to OCR limitations with scanned documents.