San Francisco County Grand Jury
• 2023-2024
Taking Care of Business - Full reportThis report details the Jury’s research, investigation, findings, and recommendations.PublishedJune 21, 2023
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Note: Missing finding numbers detected: F2
Findings and Recommendations 3 findings
F1
FirstYearFreehasbeengenerallywell-receivedbysmallbusinessesandCity agencies,butduetoitslimitedscopewhenfirstadoptedanditsstatusasa temporarypilotprogram,itsfinancialbenefitstosmallbusinesseshavebeenmore modestthaninitiallyexpected.
Related Recommendations (1)
R1
ByNovember30,2023,theMayorandBoardofSupervisorsshouldtakethelegislative andbudgetarystepsnecessarytomakeFirstYearFreeapermanentprogram.
F3
BusinessesenrolledinFirstYearFreehavebeenchargedfeesthatshouldhavebeen waived,whichimposesburdensontheCitypersonnelwhomustmanuallycorrect sucherrorsandonthesmallbusinesseswhosewaivershavebeendelayed.
No recommendations for this finding
F4
Thereisnomechanism(outsidetheOnlinePortal)thataccuratelytrackseligibility for,orcompliancewith,the30-daypermitprocessingprovisionofPropositionH(as definedinthisreport),soitisnotpossibletocrediblyassesswhetherPropositionH isachievingitsintendedgoals.
No recommendations for this finding
Additional Recommendations 2
These recommendations are not explicitly linked to specific findings.
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R5ByNovember30,2023,theBoardofSupervisorsshouldresolvetoallowanadditional periodofthreeyears(fromDecember2023throughDecember2026)beforeinitiating orconsideringproposalstodeleteoramendtheprovisionsofPropositionH(as definedinthisreport)requiring30-daypermitprocessingandeliminationof neighborhoodnotificationforeligiblecommercialprojects.
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R7ByMarch1,2024,theMayorandBoardofSupervisorsshouldtakethelegislativeand budgetarystepsnecessaryfortheCitytoimplementacross-departmentaltechnology integrationstrategyforthedeploymentofafederatedcomputersystemthatwill increasedatavisibilityacrossalldepartmentsinvolvedinbusinessregistration, planning,andpermitting,forimprovedcollaborationandtoenablecompilationof disparatesystemdataintotransparentandusableoutputforsmallbusiness customers.