Investigation Update County Management of Computers

Recommendations 3

• R1
  The Board of Supervisors should make its priority to upgrade the job related technical skills of its employees and send such a message to all County Directors and Mangers. The County should make use of the resources within ISD and if necessary use outside qualified consultants to accomplish the training. The Board of Supervisors should provide the funds with which ISD or a highly qualified consultant can conduct advanced system training to County employees.
• R2
  Training should be funded and employees should have the opportunity to learn how to: • Conduct work simplifications, analyze procedures, study information flows, re- engineer forms and processes. • Identify innovative opportunities for automation. • Use technology to transform labor intensive and routine work to challenging, satisfying and more productive work. • Cooperate with ISD technical specialists to plan and develop systems. • Participate in installation and training of departmental computer applications.
• R3
  The PC Power program must gain wider recognition among all employees. Managers should be given incentives to encourage wider employee participation. RESPONSE REQUIRED From the Board of Supervisors. 22