Kern County Grand Jury
• 2025-2026
County of Kern Workday (Kern360) - Growing Pains of Learning a New System
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings 5 findings
F1
Workday software incorporates a self-help training feature, which may allow staff to work more independently, possibly reducing administrative overhead.
F2
Kern360 data input errors for the month of June could be considered a clear indication of limited training.
F3
Repetitive use of Kern360 will enhance the users’ abilities to improve end results.
F4
Reports indicate that, to date, the projected timelines for program completion are not being met, and would benefit from utilizing temp services.
F5
In order to implement a smooth transition to HCM, one additional Analyst position is needed.
Recommendations 5
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R1By March 2, 2026, the County administration (administration) should ensure that staff training includes the self-help program, and is utilized to reduce additional administrative training costs. (Finding F1)
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R2By March 2, 2026, management needs to ensure that all training is mandated and documented for all accounting staff. (Finding F2)
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R3By January 31, 2026, the administration should schedule a set time for proper individualized training, as needed. (Finding F3)
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R4By March 2, 2026, the administration should ensure timely implementation of Kern360, by investigating the use of outside temp services to provide additional help, as needed. (Finding F4)
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R5By March 2, 2026, the administration should ensure a smooth transition to the HCM, by adding an additional Analyst to the support team. (Finding F5) COMMENTS: The 2025-2026 Kern County Grand Jury would like to thank those interviewed from the County Administrative and the Auditor-Controller Offices, members of the Kern360 Steering Committee, and other administrative staff for sharing their knowledge regarding staffing, funding and operations. The Grand Jury would also like to commend the Kern County Administrative staff for their acquisition of the Workday Enterprise Resource Planning System. RESPONSE DEADLINES: • REQUIRED WITHIN 90 DAYS FROM: Board of Supervisors