Regional Parks

The Policy & Procedure Manual currently being used is dated July 1989.

Numerous areas in each park require some minor to significant maintenance and/or refurbishment. Some structures throughout the system have deteriorated to the point of needing complete replacement.

Other than Calico Ghost Town, none of the parks that are operated by the San Bernardino County Regional Parks have a park specific operational procedure manual, nor individual job duty statements for each staff position in that park.

No review, revision or reaffirmation of the staff Job Descriptions has occurred since 2009.

Beyond the basic eight (8) hour orientation program, there is no training requirements or standards listed in the policymanual.

Given the reduction in the number of park staff, there is no plan to spread the workload out among the remaining employees.

It takes three (3) to five (5) years to fund a Capital Improvement Project.

Until recently, the minutes of the Regional Parks Advisory Commission meetings had not been posted on the Regional Parks web site.

The Regional Parks Advisory Commission Charter is outdated and requires an update.

The County of San Bernardino Regional Parks has failed to keep faith with its mission statement. Particularly in the areas of providing “… the highest quality leisure… facilities, … for the healthful, safe, use by the public… effective… management of park resources and… fiscal 80 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks responsibility in the planning, development, maintenance, and operations of the County's Regional Parks system."

Other than Lake Gregory, Calico Ghost Town, and Park Moabi, most concession stands are closed in all the parks with many being allowed to fall into an extreme state of disrepair.

Based upon the rise in the incidents of vandalism and the potential hazards to park visitors, the current security program is inadequate.

The Grand Jury investigation revealed that no process exists, within the department that monitors and measures visitor satisfaction with San Bernardino County Regional Parks. RECOMMENDATIONS 19-16: By December 31, 2019; re-write and update every section of the San Bernardino County Regional Parks policy manual and issue the new manual to all supervisory personnel and place a copy in all parks or facilities. Develop and conduct a twenty-four (24) hour training course for all staff on the contents of the new manual. Include in the new policy manual a provision for a three (3) year mandatory manual review, revision and re-issue requirement. 19-17: Within sixty (60) days, of the issuance of this report, initiate the following actions: 1. Request that county building and structural engineers immediately conduct a safety and structure inspection of every structure and building within the San Bernardino County Regional Parks system. 2. Initiate an intensive maintenance and repair program throughout the San Bernardino County Regional Parks to include the following PARK SPECIFIC items: 81 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks • Calico: Repairbuilding foundations (safety issue), leaky roofs, broken picnic benches and concessionaire building light switches. Install a reverse osmosis water purification system. • Glen Helen: Repair the chlorine leak in the swimming lagoon area and the broken water slide. Replace or repair the sewage system for the entire park, the various dysfunctional electrical fixtures in the interior of the park, and refurbish the restroom facilities and park roads. Improve the summer swimming pool staffing process, which requires more focus during peak months. Re-open food and pedal boat concessions and open island area (needs sewage system repair). • Guasti: Repair and/or replace the swimming pool, fishing docks, and waterslides. Refurbish concession facility and fumigatesnack bar due to insect infestation. Improve the summer swimming pool staffing process, which requires more focus during peak months. Re- open food and pedal boat concessions. • Lake Gregory: Repair the boat dock, lodge roof leak, and concrete walkways. Expedite dam repair, and develop a better lake dredging process. • Camp Moabi (Pirates Cove): Repair the roads in the older section of the park. Update peninsula RV sites to fifty (50) amp electrical hookups. • Mojave Narrows: Repair the showers and restrooms that have been vandalized. Replace perimeter fencing adjacent to railroad tracks. This requires immediate replacement due to safety and vandalism issue. Replace playground/splash park flooring and repair road/potholes. Open food, equestrian, pedal boat concessions. • Mojave River Forks: Repair and refurbish all bathroom facilities. Secure older concrete block/rock building with a metal roof (safety issue during wind event). Enforce unauthorized fire pit rules. 82 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks • Prado: Replace playground/splash park flooring. Repair irrigation systems. Refurbish most restrooms and repair drinking fountains. Improve the restroom/shower cleaning process to include removing dead insects from plastic light covers. Open food and pedal boat concession. • Yucaipa: Many picnic shelters require repair and/or replacement. This is a safety issue and requires immediate action. Refurbish most restroom/shower facilities, irrigation systems, and repair drinking fountains. Some areas in the park have no electricity. Refurbish concession buildings and roads. Open food and pedal boat concessions. 3. Replace all Direct Buried Cable with specially designed Encased Buried Cable as applicable throughout each park (to be completed in all parks by June 30, 2020). 4. Replace the practice of Deferred Maintenance with a fully funded program of Preventive Maintenance. 5. Outsource maintenance requirements such as painting and road/parking upkeep. 19-18: By December 31, 2019: 1. Develop a San Bernardino Regional County Parks Organization Chart delineating a formal “Chain-of-Command” structure. 2. Develop a "park specific" operational procedure manual for each park, facility or functional section in the department. 3. Develop a clearly defined “park specific” duty statement for each staff position within each park, facility or operational section in the department. Include each and all of the above in the revised/updated San Bernardino County Regional Parks policy manual. 83 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks 19-19: Update the job descriptions for every staff position within the San Bernardino County Regional Parks and include in the revised/updated policy manual. 19-20: Develop and initiate a well-designed and documented expanded training program that provides each staff with the necessary Knowledge, Skills and Abilities to satisfactorily perform their required duties. Include each component of the training program in the revised/updated policy manual. 19-21: Develop and initiate a prescribed daily “park specific” maintenance and activity schedule for each staff position and court furlough work crew. 19-22: There is an urgent need to accelerate the process for Capital Improvement Projects. It is recommended that by December 31, 2019, the Board of Supervisors grant full-funding for each of the repairs and/or replacements identified by: 1. The San Bernardino County Regional Parks Administration 2. San Bernardino County Regional Parks supervisory staff 3. The previously recommended safety inspections 4. Those areas listed elsewhere in this report. 19-23: Improve themanner and method of the Regional Parks Advisor Commission communications with the Board of Supervisors and the general public by: 1. Ensuring that the review, modification, and approval of the Regional Parks Advisory Commission meetings minutes are completed within thirty (30) days following a meeting. 2. Posting the approved minutes of the meeting within seven (7) working days of the minute’s approval on the Regional Parks website. 84 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks 3. Forwarding a copy of the approved minutes to every supervisory level staff within the Regional Parks. 4. Forward to each member of the Board of Supervisors a copy of the approved minutes. 19-24: Revise and update the goals, duties and objectives of the Park Advisory Commission to include: 1. Redefine their annual "tour" of each park as a formal yearly structured inspection based upon the same maintenance and inspection format used by the Grand Jury Investigative Committee. 2. Each of these formal inspections are to be conducted by an inspection team composed of the following personnel: • The Department Director • The Department’s Chief of Operations • The Commissioner whose district is associated with the visited park. • The Supervisor of each visited park • Persons invited by the Department Director to participate Their findings are to be reported in writing to the San Bernardino County Board of Supervisors. 3. To hold a minimum of one (1) Parks Advisory Commission meeting per year in each of the five (5) supervisory districts at such hours that is convenient forpublic attendance and provides a full written report of the result to the SBC Board of Supervisors. 19-25: Address the following issues and/or revise as part of the new Policy Manual. 1. Emphasize the SBC Regional Parks Mission Statement in the new training program. 85 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks 2. Prominently post the Mission Statement in each park office and employee break room. 3. Establish measurable performance objectives focused on attaining this mission in each employee’s job description and duty statement. 4. Incorporate the measurable results in meeting these performance objectives as part of every training program, employee probation report and annual performance appraisal. 19-26: Open all concessions that have been closed in SBC Regional Parks. Actively solicit contractors to operate the concessions. Initiate a cost-sharing startup agreement between SBC Regional Parks and the concessionaire that would incentivize private sector involvement. 19-27: Establish the following programs, policies, and procedures by 12/31/2019: 1. Establish a 24/7 security patrol for each park that has RV/tent camping. 2. Replace all barbed wire (cattle fencing) perimeter fencing currently installed at SBC Regional Parks with a security rated fencing material/type. 3. Post and prominently display “No Trespassing” and/or “No Unauthorized Entry” notices as specified in the Penal Code along the entire perimeter fencing of each park. 4. Establish with the San Bernardino Sheriff’s Department a three (3) times per day / once per shift drive through patrol procedure for each park. 5. Require those fishing to visibly display a current and valid fishing permit on their person at all times while fishing or cleaning fish. 19-28: Develop a procedure that monitors and measures SBC Regional Park’s visitor satisfaction ratings for each park. 86 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Update monthly and use results to measure visitor satisfaction. The park visitor satisfaction data can also be used to measure park improvements with regardto visitor perception of these improvements and correlationto increase / decrease in attendance levels. (Reference attachment #10 this report for example). AGENCY RECOMMENDATIONS DUE DATE SB County Regional Parks 19-16 through 19-28 9/26/2019 87 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks THIS PAGE LEFT INTENTIONALLY BLANK 88 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks ATTACHMENT 1 89 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks THIS PAGE LEFT INTENTIONALLY BLANK 90 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks CALICO GHOST TOWN, (Supervisory District #1…Inspected in November 2018) General Review: Approximately 200,000 people visit Calico Ghost Town yearly. There are five (5) original buildings still standing which include the Saloon, (now serving as the Park office), the Lucy Lane House, the Zenda Mining Company, and the Lane General Store. Today, there are more than thirty (30) attractions and shops in the town. All are wooden structures constructed in the architectural style of the era and dispersed among the town’s original buildings. The County of San Bernardino is the landlord to all of the attraction owners and all repairs to the buildings and grounds are the responsibility of the county. The age of the buildings do present some maintenance challenges to the staff. The park has eleven, (11) employees which includes one (1) Supervising Superintendent, five (5) Ranger class, four (4) full-time General Service Worker (GSW) employees, and one (1) part-time GSW employee. The main parking lot capacity is over four hundred (400) vehicles. There are separate areas designated for tourist bus parking, Handicap parking, Motor Homes/RV’s and a separate area for motorcycles. The park has over three hundred (300) campsites, of which two hundred forty-two (242) have power. Campsites are rocky but level. All have individual or central water sources. The newer bathroom facilities are clean and in good working order. The walking surfaces at the park are not free from hazards. Rocky dirt, crumbling stairs, and primitive handrails pose tripping and falling conditions in areas other than the main street. The park brochure states, "Due to the historic nature of the town, not all areas are ADA accessible." Most of the bathroom facilities inspected were rated as being adequate, and in good repair. Maintenance Issues & Concerns: Some vendors must use the main switch in the breaker box to control the on / off power function to their store. The minerals in the water clog evaporative cooler filters and tank-less water heaters with salt-rich deposits. One of the regular duties of the staff is to scrape mineral deposits off the filters to make them functional. Mineralson Evaporativecooler 91 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Parking lot lines and roadway directional arrows are faded and in need of painting. Area E, used for self-contained RV dry camping, is in the lowest canyon and floods when it rains. After it rains, which at times may cause flooding throughout the park, driving surfaces become hazardous and must be cleared of rocks. It is the staff’s responsibility to keep the roadway free of such hazards, and a sweeper machine is used to clear the park's roads. Some of the building foundation support require a foundation support wall or repair, this is a significant safety issue. Several picnic benches require replacement. Eroded Building Foundation One of the Restrooms in the RV/camping area is closed, and a new restroom was built approximately twenty (20) feet from closed one. Park Visitor Ratings: The Years 2017 and 2018 had a visitor rating of 4.25 out of 5, which is higher than the average rating for the past ten (10) years. Safety & Security Concerns: Calico has 24-hr., seven (7) days a week security patrol. A fire drill was recently conducted with the vendors. All were given maps, and an evacuation was conducted with them, (the public was not involved). How often such evacuation drills are required is not specified in the policies. Conclusion: Calico is a very attractive park that has both tourist and camper appeal. The presence of concessionaires adds to the appeal of the park as being a fun and exciting place to visit. Park Bench Requires Replacement Most of what we observed was clean and functional. One restroom sink facet required repair all else was clean and working. The RV Park had cabins, RV hookup sites, and a “dry” camping area. Several picnic benches did, however; require repair. The most pressing issues were the hardness of the water that requires constant maintenance on park water systems to include evaporative air coolers and the 92 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks requirement to support the foundation on some of the concessionaire buildings and the electrical system in some of the concessionaire buildings. Reference Note:Please review the individual park Visitor RatingsandSafety / Maintenance Inspectionsections of this report. Calico RP Avg Rating for 2017/18 4.25 Avg Trip rating adviser 835 reviews Percent 3.5 Excellent 236 28.3% Very good 323 38.7% Average 179 21.4% Poor 54 6.5% Terrible 43 5.1% 835 Avg rating Yelp 290 Reviews Percent 3.5 5 stars 98 33.8% 4 stars 109 37.6% 3 stars 57 19.7% 2 stars 26 9.0% 1 star 23 7.9% 290 93 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks 94 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Park Safety and Maintenance Inspection Sheet RATING SCALE 0 - 5 PARK NAME: Calico LOCATION: Yermo (0 - 1) POOR, (2) MARGINAL INSPECTOR: Parks Committee DATE: 11/16/2018 (3)ADEQUATE (4) GOOD (5)EXCELLENT (N/A) NO APPLICATION Item to be Checked: Rating 0 - 5 COMMENTS A.Parking 1.Even concrete/asphalt surface. 3 2.Adequate lighting (if park opens in the evenings). RV park most required 3.Adequate Parking in park 3 4.Adequate overflow parking 2 B.Signage 1.Park name identification sign. 3 2.Park hours of operation/rules posted clearly. 3 3. Park fishing rules posted clearly N/A 4. State fishing contamination guidelines posted N/A C.Walkways 1.Even walking surface, clear of debris. 1 & 3 In park bad (rustic) RV park Adequate 2.Ground level flushes with walking surface. 1 &3 In park bad (rustic) RV park Adequate D.Fencing 1.Good condition, no openings. N/A 2.Top/Bottom of fence has no protruding, sharp edges. N/A 3.Playground separated from traffic lane by fencing. Fencing old but is a ghost town park E.Restrooms 1.Faucets/Dispensers in good condition. One exception 2.Floors dry/free of debris. 3 3.Door latch hardware in good condition. F.Playground/Swimming Area 1.Playground equipment in good condition, well-maintained. N/A 2.Age-appropriate signage present. N/A 3.Ground cover wellmaintained. N/A 4.Swimming area clean/safe N/A 5.Water slides etc. in good repair/safe N/A 6.Public shower equipment in good repair/clean N/A G.Picnic Area Most picnic table tops require 1.Picnic tables in good condition; no splinters or broken 2 replacement hardware 2.Water fountains in good condition; no broken hardware None Observed 3.Trash receptacles placed throughout park. 3 4.Barbecue grills in good condition. 3 5.Landscaping well maintained. Natural 6.Sprinkler system in good condition. N/A 7.Rental Shelters N/A H.Concessions Some Building roofs did however; 1.Food concessions clean and rated by county 4 require repair 95 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks 2.Store stocked and priced fairly 4 3.Condition of rental equipment i.e. boats, kayaks etc. N/A 4.Bait Shop clean and well stocked N/A I. RV/Tent Camping Area 1.Access to RV/Tent camping 4 2.RV sites level and clear 3 3.RV sites wide enough for slides outs 3 4.RV hook ups working and in good repair 2 Water stand pipes eroded out base 5.Tent sites level and clear 3 6.Tent sites access to water 3 7.Camping area bathrooms and showers clean and working 3 Best we have seen to date. J.Security Park has 24 hour security made up of 1.Overall rating of security (this requires comments as example 4 park staff and private security guards. homeless issue etc.) At least two buildings will require H.OTHER CONCERNS: 1 support due to eroding foundation. 96 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks ATTACHMENT 2 97 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks THIS PAGE LEFT INTENTIONALLY BLANK 98 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks GLEN HELEN REGIONAL PARK, (SupervisoryDistrict #5…Inspected in October 2018) General Review: Glen Helen Regional Park is a multi-use facility requiring the coordination and integration of three different and vastly diverse operations. The first and central to our report and review is the public park operation. The second concern was the Glen Helen Pavilion, (an occasional use outdoor concert Amphitheater), and the third was the Glen Helen Raceway. A campground facility is also available but is primarily used during raceway events. Both the Amphitheater and Raceway are leased out to private companies for operation. As with our other park tours understaffing is a problem. Here, the staff consists of one (1) Park Ranger III and two (2) Park Ranger II, there are no permanently assigned General Service Workers (GSW). The Grand Jury investigation revealed that the summer always brings new employees to staff the pool and the park. The Grand Jury discovered that this year, none of the ten (10) new employees stayed on after the season. This investigation also revealed that the county had discontinued the court furlough worker’s program three (3) years ago, so those temporary workers are no longer available. Additionally, the Grand Jury discovered that the hiring problems began, approximately three (3) years ago after a centralized hiring system was initiated. Especially concerning the hiring of summer lifeguards. The pool area called the lagoon has chlorine that leaks through the valves up to the cement surface. This creates a toxic fume issue, unhealthful for employee and guests. Also, only one (1) of the two (2) water slides were working this past summer. The water slides were erected in 1988. At first, water slide maintenance was done by the pool staff. But eventually, contractors were hired for water slide maintenance. However, at thirty-one (31) years of use, their useful life may have come to an end. The snack bar in the pool area is closed. 99 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks The park has two (2) fishing lakes, that are stocked regularly and fishing is allowed with a park permit. A California fishing license is also required for those over sixteen (16). All guests are asked about fishing upon entry to the park. If there is suspicion the guest does not have a permit, another ranger is radioed to assist with the validation of a fishing permit. Most of the time the fishing permits are not checked due to limited staff. Periodically, California State Fish and Game checks for fishing licenses. Maintenance Issues & Concerns: The septic system pipe runs under the lakes into a leach field. The septic system sometimes fails, so portable toilets are placed throughout the park and Amphitheater. Closed Island Building Due to these water and septic issues, the Island area has been closed and there is no concession operation at the Island facility. Many of the older bathroom facilities need paint. The Grand Jury discovered that there is electricity in some of the restrooms, but no power to restrooms in the interior part of the park. All of the wiring was a direct burial and, in some locations, has failed. Light fixtures are broken and have not been repaired. Most of the water fountains near the older restroom facilities did not work, and some of the toilets did not flush. The newer facilities are built of concrete block. The water fountains next to the new shelter are in working order. When the Amphitheater has an event that requires additional parking, the entire park is reserved by the vendor, and any reservation for shelters are canceled. All Restroom Requires Painting park space is used for parking and designated with chalk lines marked on the grass. Safety & Security Concerns: The RV park/campground has a campground host that checks in guests after hours if necessary. The RV Park has one (1) restroom with showers. The Grand Jury discovered the local Fire Department responds quickly to medical type requirements. The Police, however, only respond quickly when a weapon is involved. But are not timely at all with regards to any other type of disturbance. With regards to an emergency exit plan, no formal procedure was in place. 100 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Park Visitor Ratings: The years 2017 and 2018 do not have enough respondents to provide a statistically reliable rating. Conclusion: The Grand Jury investigation revealed that most of the park infrastructure is failing or has failed due to lack of maintenance. Most buildings in the interior of the park need to be painted. Restroom lights do not work or are broken, and the sewage system does not work when the park is at capacity due to septic tank and leach line problems. As a result, the electricity has been turned off to the interior park area and the Island structure in the center of the park closed. Broken Light Fixture The park roads need repair, and overall, like most of the other regional parks, lots of TLC is required. During certain shifts only one park ranger is on site. The pool has a leak, and the waterslides need significant repair or replacement. At the moment only one (1) of the two (2) slides are functional. Pool attendance is a substantial source of revenue for the park, and if the pool has to be closed due to equipment and staffing issues, this has a detrimental impact on positive cash flow. The park staff does not have an expense vs. revenue statement available, so the financial status of the park cannot be established. On a positive note, the green belt area is mostly green, the most positive note is that the staff likes what they do and have a positive attitude. Reference Note:Please review the individual park Visitor Ratingsand Safety / Maintenance Inspectionsections of this report. For park location and available activities, please refer to the SB County Regional Park Web site. 101 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks GLEN HELEN PARK VISITORSRATING Traveler Advisor rating Percent Excellent 9 32% Very good 11 39% Average 5 18% Terrible 2 7% Poor 0 4% Total 28 100% *Yelp Rating Percent 5 Stars 3 50% 4 Stars 1 16.6% 3 Stars 1 16.6% 2 Stars 1 16.6% 1 Stars 0 0% Total 6 100% * Not statistically accurate due to the small sample size NO GRAPH DUE TO SMALL SAMPLE SIZE MOST YELP/TRIP ADVISOR RATINGS WERE AMPHITHEATER RELATED. 102 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Park Safety and Maintenance Inspection Sheet RATING SCALE 0 - 5 PARK NAME: Glen Helen LOCATION: San Bernardino (0 - 1) POOR, (2) MARGINAL INSPECTOR: Park Committee DATE: 10 20 18 (3)ADEQUATE (4) GOOD (5)EXCELLENT (N/A) NO APPLICATION Item to be Checked: Rating 0 - 5 COMMENTS A.Parking Lots of potholes, not resurfaced in a 1.Even concrete/asphalt surface. 2- 3 while 2.Adequate lighting (if park opens in the evenings). No lighting around lakes 3.Adequate Parking in park 3 4.Adequate overflow parking 3- 4 Use park lawn for event parking B.Signage 1.Park name identification sign. 3 2.Park hours of operation/rules posted clearly. 4 3. Park fishing rules posted clearly 0 did not observe 4. State fishing contamination guidelines posted 0 Not posted C.Walkways 1.Even walking surface, clear of debris. Old but service able 2.Ground level flushes with walking surface. Most ok but not all D.Fencing 1.Good condition, no openings. 3 2.Top/Bottom of fence has no protruding, sharp edges. 3 3.Playground separated from traffic lane by fencing. E.Restrooms 1.Faucets/Dispensers in good condition. At least 50% not working 2.Floors dry/free of debris. Floors clean but no power to restrooms 3.Door latch hardware in good condition. Doors have graffiti but functional F.Playground/Swimming Area 1.Playground equipment in good condition, well-maintained. Playground equipment good 2.Age-appropriate signage present. Non observed 3.Ground cover well maintained. 3 4.Swimming area clean/safe Both slides require repair 1 slide not 5.Water slides etc. in good repair/safe 2 functional 6.Public shower equipment in good repair/clean N/A Locked did not observe G.Picnic Area Most were concrete the wooden tables needed to be replaced. Fortunately very 1.Picnic tables in good condition; no splinters or broken hardware 3 few. 2.Water fountains in good condition; no broken hardware 1 Most water fountains did not work 3.Trash receptacles placed throughout park. 3 4.Barbecue grills in good condition. Old but serviceable 103 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks 5.Landscaping well maintained. All however, appear to be working based 6.Sprinkler system in good condition. N/A upon condition of ground cover etc. Shelters and tables very nice. Restrooms close to shelters have power and all facilities are working. Only place in park 7.Rental Shelters 4 that has workable water fountains. H.Concessions 1.Food concessions clean and rated by county N/A All Closed 2.Store stocked and priced fairly N/A All Closed 3.Condition of rental equipment i.e. boats, kayaks etc. N/A AllClosed 4.Bait Shop clean and well stocked I. RV/Tent Camping Area 1.Access to RV/Tent camping 3 2.RV sites level and clear 3 3.RV sites wide enough for slides outs 3 4.RV hook ups working and in good repair 3 5.Tent sites level and clear 3 6.Tent sites access to water 3 Facility appears to be a recent 7.Camping area bathrooms and showers clean and working 4 construction J.Security Security during normal hours appears to be ok. When there is an event at the park security is provided by event concessionaire and is focused upon 1.Overall rating of security (this requires comments as example what is happening at venue not in the homeless issue etc.) 3 park. H.OTHER CONCERNS: (List them in a separate sheet of paper and attach it to this list.) 104 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks ATTACHMENT 3 105 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks THIS PAGE LEFT INTENTIONALLY BLANK 106 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks GUASTI REGIONAL PARK, (Supervisory District #4…Inspected in Oct2018) General Review: Although listed as Cucamonga-Guasti Regional Park, this venue is actually in the City of Ontario. The park is almost entirely surrounded by residential areas, light industrial zones, and warehousing or transportation facilities have given the area's close access to Interstate Highway-10 and the Ontario International Airport. Park hours are 7:00 a.m. to 5:30 p.m., seven (7) days a week. There is no camping at Guasti and the land area surrounding the lakes is relatively limited. The two (2) natural lakes are used for fishing only. On the day of our visit, there was constant rain and very few park guests. However, there was a full complement of staff. While there are seven (7) employee positions assigned to Guasti consisting of six (6) full-time and one (1) part-time position, the park is staffed according to projected guest attendance. Wednesdays, for example, are staffed with three (3) employees, while weekends are staffed with six (6). Collectively, this contingent of the staff consists of two (2) Park Ranger II and five (5) General Service Workers employees (GSW). The staff is also assisted in the trash and clean-up duties by court furlough workers. A daily work assignment schedule and a new daily work report are distributed and completed each day. Other than an eight (8) hour orientation course, no formal training is required except for backhoe training for operators, and a Qualified Application License (QAL) to spray insecticide. Some management training is available occasionally, but not mandatory. The park’s two (2) lakes, are stocked with fish weekly and a California State Fishing License and daily park fishing permit is required. The grounds appear cared for, grass seeding is apparent throughout the park. Restroom facilities were adequate, and the restroom light covers were clean of debris and dead insects. Stall maintenance was needed in one (1) of the restrooms on the east end of the park. The brightly colored playground has many physical and educational activities. A few feet from the playground is a water play pad with lots of spouts for family fun. All look in good condition. Although smaller in comparison to the other regional parks in the system, Guasti suffers from virtually the same functional problems that prolonged "Deferred Maintenance” can cause. Most prominent of which is the pool closure that has lasted since July 2018. Empty Swimming Pool 107 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Maintenance Issues & Concerns: The park has some significant issues in this category. The pool closure is but one. This closure is due to a leak that allows water to enter an underground electrical controlroom. The leak in turn caused a short in the electrical control board that regulates the pool filtering system. Thus, creating a closure to both the pool and the waterslide attractions. Both of which are the primary generator of income for the park. At the time of our visit, no repair date was available. In addition to the pool closure, one of the two (2) fishing docks is closed and unable to be used, and as with the other parks, concession operations have been halted. The snack bar that is next to the larger of the two (2) lakes is infested with insects Snack Bar Infested with Insects and is in desperate need of attention. Park Visitor Ratings: The years 2014 and 2018 had a customer rating of 2.4 out of 5, which is lower than the average score for the past 10 years. Safety & Security Concerns: Our investigation did not reveal any immediate security concerns and there was limited security camera coverage in certain parts of the park. Conclusion: The Guasti park staff did exhibit a good understanding of what it takes to make a park function well. The supervisory personnel seemed to have a good command of what the staff were doing and have the ability to hold the staff accountable. Aided by a recently established work schedule which helped the park staff stay focused on a consistent day-to-day basis. However, as the third park on our list of parks to be inspected, a pattern of problems began to emerge. A pattern of Closed Fishing Dock long-term neglect which would remain consistent with all our inspections. Amplified in the case of Guasti Park by the pool closure, the concession closure, fishing docks in need of repair, andthe inconsistency in enforcing the fishing permit requirement. Reference Note:Please review the individual park Visitor Ratingsand Safety / Maintenance Inspectionsections of this report. For park location and available activities, please refer to the SB County Regional Park Web site. 108 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Guasti RP Avg Visitor Rating for 2017/18 2.4 Avg Rating Trip Adviser 40 reviews Percent 3.6 Excellent 11 27% Very good 13 33% Average 9 25% Poor 3 10% Terrible 2 5% 40 Avg Rating Yelp 64 Reviews 2.9 5 stars 12 19% 4 stars 17 27% 3 stars 8 12% 2 stars 8 12% 1 star 19 30% 64 109 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks 110 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Park Safety and Maintenance Inspection Sheet RATING SCALE 0 - 5 PARK NAME: Guasti LOCATION: Ontario CA (0 - 1) POOR, (2) MARGINAL INSPECTOR: Park Committee team DATE: 10/13//2018 (3)ADEQUATE (4) VERY GOOD (5)EXCELLENT (N/A) NO APPLICATION Item to be Checked: Rating 0 - 5 COMMENTS A.Parking 1.Even concrete/asphalt surface. 3 2.Adequate lighting (if park opens in the evenings). 3 3.Adequate Parking in park 3 4.Adequate overflow parking 3 B.Signage 1.Park name identification sign. 3 2.Park hours of operation/rules posted clearly. 3 3. Park fishing rules posted clearly 3 4. State fishing contamination guidelines posted 0 Not Posted C.Walkways 1.Even walking surface, clear of debris. Some cracking but ok 2.Ground level flushes with walking surface. D.Fencing 1.Good condition, no openings. 3 2.Top/Bottom of fence has no protruding, sharp edges. 3 3.Playground separated from traffic lane by fencing. E.Restrooms One bathroom facility in rear of park needs 1.Faucets/Dispensers in good condition. TLC others very good. See photos. 2.Floors dry/free of debris. 4 3.Door latch hardware in good condition. F.Playground/Swimming Area 1.Playground equipment in good condition, well-maintained. 4 2.Age-appropriate signage present. Some bare spots but appears reseeding is 3.Ground cover well maintained. 3 in progress 4.Swimming area clean/safe 0 Pool empty in need of repair. 111 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks 5.Water slides etc. in good repair/safe 0 Not able to inspect 6.Public shower equipment in good repair/clean 0 Not able to inspect G.Picnic Area 1.Picnic tables in good condition; no splinters or broken 4 hardware 2.Water fountains in good condition; no broken hardware 3.Trash receptacles placed throughout park. 4 4.Barbecue grills in good condition. Some bare spots but appears reseeding in 5.Landscaping well maintained. 3 progress 6.Sprinkler system in good condition. N/A Not inspected H.Concessions Closed and very dirty, needs overall 1.Food concessions clean and rated by county 0 cleaning. See photos 2.Store stocked and priced fairly 0 Closed 3.Condition of rental equipment i.e. boats, kayaks etc. N/A No rental equipment 4.Bait Shop clean and well stocked 3 I. RV/Tent Camping Area 1.Access to RV/Tent camping N/A No RV Camping Sites at Guasti 2.RV sites level and clear N/A No RV Camping Sites at Guasti 3.RV sites wide enough for slides outs N/A No RV Camping Sites at Guasti 4.RV hook ups working and in good repair N/A No RV Camping Sites at Guasti 5.Tent sites level and clear N/A No RV Camping Sites at Guasti 6.Tent sites access to water N/A No RV Camping Sites at Guasti 7.Camping area bathrooms and showers clean and working N/A No RV Camping Sites at Guasti J.Security 1.Overall rating of security (this requires comments as example 3 May have rated higher will return to revisit. homeless issue etc.) H.OTHER CONCERNS: (List them in a separate sheet of paper and attach it to this list.) 112 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks ATTACHMENT 4 113 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks THIS PAGE LEFT INTENTIONALLY BLANK 114 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks LAKE GREGORY REGIONAL PARK , (Supervisory District #2.Inspected in November 2018) GENERAL REVIEW: Lake Gregory is a man-made lake in Crestline California.While the lake and surrounding property is owned by San Bernardino County, the park is leased to and exclusively operated by the California Park Company (CPC). Besides the Lake Gregory concession, CPC runs several parks throughout the southwest region. Lake Gregory Regional Park consists of the lake, a Swiss-themed building south of the lake used as a reception or meeting hall called the San Moritz Lodge. A good-sized boathouse, the Cove Café (snack bar), a water park, and a separate skate park and playground area. There are also private cabanas and loungers available for rent near the Cove Café. These appear to be new or of near new construction. There are no Regional Park's Department staff, or any other County employee involved in the operation of the park. California Park Company (CPC) employees are responsible for the day to day operations and general maintenance of the property. They are also required to notifythe county of any safety concerns. CPC employees consist of a General Manager, an Office Manager plus ten (10)full-time employees. During the summer season, as many as fifty to eighty (50-80) part-time and full-time employees are on staff. Summer staffing requirement is based on water park visitor attendance and county regulations. Particularly the lifeguard to swimmer ratio regulation which has increased from 1/50 to 1/20. New beach attendants are given at least eight (8) hours of orientation which includes harassment training and money handling, as well as, four (4) hours of on the job training. A manager approves which job an employee is cleared to do and what equipment an employee is authorized to operate. The Grand Jury discovered that there is a monthly safety meeting for all employees and a weekly managers meeting. Lifeguards receive training on how to handle emergencies with the swimmers and guest regularly throughout the season. The lake is stocked in the offseason with fish by the concessionaire due to concerns of the water temperature. The lake’swater is testedweekly by the concessionaire. Checking of fishing permits is done daily. There are no Regional Parks Department staff on site. The Water Park season runs from Memorial Day to Labor Day. The low level of lake water this season required the water park activities to be moved from the west end of the lake to a small cove on the south side of the lake near the swim slides. Up themain road from the lake are askate Lake Level see water line at boat house park, playground, and both tennis and basketball courts. The remote location and unsecured access to the children's park shows less attention and monitoring than the rest of the park. Upon inspection the bathrooms were not clean however; all of the fixtures were functional. 115 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Maintenance Issues & Concerns: Major reconstructive work on the dam is currently in progress to retrofit the dam for earthquake safety. Since the water level is low because of dam retrofit construction, much of the shore is not utilized. Dredging operations have not been performed for quite some time. A large mound of sand from the dredged lake is on the baseball field across from the Moritz Lodge. The Cove Café was closed this past summer because of the low water level. The beach near the Cove Café was closed since the area had no water.The boat docks and Ramp from Patio to Beach the St. MoritzLodgeroof are in need of repair, and the swim area is now in need of dredging. Walkway and parking areas require an upgrade with areas of broken concrete replaced. Restrooms were all old and needed minor refurbishment. Cal OSHA Amusements and Rides Unit monitor the water slides. The wooden fencing around the water slide requires repair. Safety & Security Concerns: The park is accessible to the community and some of the metal in skate park structures have been vandalized and removed thus making sleeping spaces for vagrants. There is a debris catch basin next to the skate park that at times functions as a tent area for transients. Park Visitor Ratings: The years 2017 and 2018 had a customer rating of 3.46 out of 5 which is higher than the average score for the past ten years. Conclusion:Except for the skate park, the rest of the park is clean andmaintained on a daily basis. Staffing does not appear to be an issue or the attitude of the employees we met.The repair of the dam, the dumping of dredging debris on a baseball field, the lack of repair on the boat dock and Moritz Lodge roof as well as not upgrading the walkways and parking areas may impact the future financial viability of the park. With the water level of the lake and removal of dredging debris being the most significant factors since without an adequate water level there is no lake at Lake Gregory. Lodge Side of Dredging pile Reference Note:Please review the individual park Visitor Ratingsand Safety / Maintenance Inspectionsections of this report. For park location and available activities, please refer to the SB County Regional Park Web site. 116 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Lake Gregory Avg. Visitor Rating for 2017/18 3.46 Avg Rating Trip Advisor 174 Reviews Percent 3.8 Excellent 72 41.4% Very good 54 31.0% Average 19 10.9% Poor 7 4.0% Terrible 22 12.6% 174 Avg rating Yelp 262 reviews Percent 3.41 5 stars 89 34.0% 4 stars 65 24.8% 3 stars 30 11.5% 2 stars 21 8.0% 1 star 57 21.8% 262 117 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks LAKE GREGORY YELP VISITORS REVIEW 2018/2017 as of November 2018 118 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks RATING SCALE 0 -5 PARK NAME: Lake Gregory LOCATION: Crestline (0 -1) POOR, (2) MARGINAL INSPECTOR: Parks Committee DATE: 11/3/2018 (3)ADEQUATE (4) VERY GOOD (5)EXCELLENT (N/A) NO APPLICATION Item to be Checked: Rating 0 -5 COMMENTS A.Parking 1.Even concrete/asphalt surface. All in need of repair 2.Adequate lighting (if park opens in the evenings). 3 3.Adequate Parking in park 3 4.Adequate overflow parking 2 Must park on surface streets B.Signage 1.Park name identification sign. 3 2.Park hours of operation/rules posted clearly. Could be much better 3. Park fishing rules posted clearly 2 Were posted but not clearly 4. State fishing contamination guidelines posted Not posted C.Walkways 1.Even walking surface, clear of debris. No debris but needed repair 2.Ground level flushes with walking surface. 2 needed repair D.Fencing 1.Good condition, no openings. 3 2.Top/Bottom of fence has no protruding, sharp edges. 3 3.Playground separated from traffic lane by fencing. E.Restrooms 1.Faucets/Dispensers in good condition. See photo older but very functional 2.Floors dry/free of debris. 3 3.Door latch hardware in good condition. F.Playground/Swimming Area 1.Playground equipment in good condition, well-maintained. 3 2.Age-appropriate signage present. They were posted in the swim slide area 3.Ground cover well maintained. 3 4.Swimming area clean/safe N/A Swimming area was closed 5.Water slides etc. in good repair/safe 3 Inspected by Cal Osha 6.Public shower equipment in good repair/clean 3 Outdoor showers for rise off G.Picnic Area 1.Picnic tables in good condition; no splinters or broken 3 all were in good condition hardware 2.Water fountains in good condition; no broken hardware 3.Trash receptacles placed throughout park. 3 4.Barbecue grills in good condition. Old but functional 5.Landscaping well maintained. 3 6.Sprinkler system in good condition. N/A 7.Rental Shelters 3 All were in good condition H.Concessions Concessions were closed due to water 1.Food concessions clean and rated by county N/A level 2.Store stocked and priced fairly N/A 119 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks 3.Condition of rental equipment i.e. boats, kayaks etc. 3 4.Bait Shop clean and well stocked 3 I. RV/Tent Camping Area 1.Access to RV/Tent camping N/A No camping in the park 2.RV sites level and clear N/A 3.RV sites wide enough for slides outs N/A 4.RV hook ups working and in good repair N/A 5.Tent sites level and clear N/A 6.Tent sites access to water N/A 7.Camping area bathrooms and showers clean and working N/A J.Security No evidence of lack of security. Staff 1.Overall rating of security (this requires comments as example was aware of issues and response homelessissue etc.) 3 appeared to be appropriate H.OTHER CONCERNS: (List them in a separate sheet of paper and attach it to this list.) Park was the best we have reviewed. Some structures were in need of repair but that was a county issue. All areas that were to be maintained by concessionaire appeared to be done on a timely basis. Not perfect but functional. The county by working with the concessionaire could make this park a very nice place to visit. 120 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks ATTACHMENT 5 121 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks THIS PAGE LEFT INTENTIONALLY BLANK 122 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks MOABI REGIONAL PARK, (Supervisory District #1…Inspected in Nov./ Dec. 2018) General Review: Moabi Regional Park resides within the historic floodplain of the Colorado River. Thirteenmiles south of Needles, California. The park encompasses one-thousand and twenty-seven (1,027) acres. The land on which the park is located has two landowners. Those being the California State Lands Commission and the USBR (United States Bureau of Reclamation). It is from these two (2) entities that the County of San Bernardino, through the Regional Parks Department leases the park property and up until 2008 operated a campground and boat launch facility titled "Park Moabi." In 2008 the San Bernardino County Regional Parks Department leased Park Moabi to the Turtle Cove Marina, a California Limited Liability Corporation (LLC), doing business as Pirate Cove Resort & Marina. Or commonly referred to as Pirates Cove. Pirates Cove offers a restaurant, overnight and extended stay accommodations, a general store and boutique, dry storage for boats and a two hundred fifty (250) slip marina facility. The marina also has a twenty-four (24) hour gas dock for boats and a seven (7) lane boat launch ramp. Accommodations include tent and RV camping, rental condos or cabins and there is also a limited stay mobile home park. The campsite locations range from the sandy shoreline (older section) to the asphalted RV parking. The campground features one hundred twelve (112)full RV hookups and an abundance of tent/dry camping sites. Prices, as well as, amenities differ from the county-run parks. Moabi charges $20 (twenty) for dry/tent Riverfront RV Site Older Section camping that might not include flushing toilets and nearby showers. Riverfront campsites in the older section of the campground are restricted to RV’s only and cost $70 (seventy) per night with full hookups. Full and partial hookup RV camping on the newer asphalt paved area range from $55(fifty-five) to $60 (sixty) per night. The luxury six (6) sleeper, two (2)TV, two (2) story cabins at Moabi range from $250- $500 a RV Sites New Section 123 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks night, depending on the season. A shuttle bus is available for guests transport throughout the park. Pirates Cove offers half day or full day rental of both boats and off-road vehicles. With direct access to over one hundred sixty (160) acres of open area and more than four (4) miles of Off-Highway-Vehicle (OHV) access trails. Only a California Fishing license is requiredto fish at Moabi. Maintenance Issues & Concerns: The roads in the older park section need immediate refurbishment and are one step above a dirt road.The electrical hookups in the older section are only 30 amp, so if you have a dual Air Conditioners on your RV, you can only use one AC unit at a time. The areas surrounding the actual RV parking spots are composed of very soft sand, and an RV or two have been known to get bogged down when trying to back-up or maneuver. Park Visitor Ratings: Old Section Road and Sand Traps Years 2017 and 2018had an average customer rating of 3.5out of 5. Which is higher than the average rating for the past 10 years. Safety & Security Concerns: The park has onsite security and a San Bernardino County Sheriff station is located in Needles with a sub-station at Moabi Regional Park. For emergencies staff call 911. They also have an emergency evacuation plan that was used in 2015/16 due to a large desert brush fire. Conclusion: Moabi Regional Park, has two distinctive sections. One being an upscale resort (Pirates Cove) and the other being the older, original regional park campground area. The newer section rated good and the older section marginal. From a Grand Jury perspective, the most pressing issue would be the refurbishment of interior roads in the older section of the park. Reference Note:Please review the individual park Visitor Ratingsand Safety / Maintenance Inspectionsections of this report. For park location and available activities, please refer to the SB County Regional Park Web site. 124 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Moabi RP DBA Pirates Cove Visitor Rating 3.5 Avg. Trip rating Advisor 125 Reviews Percent 4.0 Excellent 56 44.8% Very good 35 28.0% Average 12 9.6% Poor 9 7.2% Terrible 13 10.4% 125 Avg Rating Yelp 217 reviews Percent 3.0 5 Stars 56 25.8% 4 stars 59 27.2% 3 stars 27 12.4% 2 stars 29 13.4% 1 star 46 21.2% 217 125 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks 126 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks RATING SCALE 0 - 5 PARK NAME: Moabi (Pirates Cove) Needles LOCATION: CA (0 - 1) POOR, (2) MARGINAL INSPECTOR: Regional Parks Committee DATE: 11/30-12/1 (3) ADEQUATE (4) GOOD (5)EXCELLENT (N/A) NO APPLICATION Rating 0 - Item to be Checked: 5 COMMENTS A.Parking 1.Even concrete/asphalt surface. 3 2.Adequate lighting (if park opens in the evenings). 3 3.Adequate Parking in park 3 4.Adequate overflow parking 3 B.Signage 1.Park name identification sign. 3 2.Park hours of operation/rules posted clearly. 3 3. Park fishing rules posted clearly 3 4. State fishing contamination guidelines posted N/A C.Walkways 1.Even walking surface, clear of debris. 3 2.Ground level flushes with walking surface. D.Fencing 1.Good condition, no openings. N/A 2.Top/Bottom of fence has no protruding, sharp edges. N/A 3.Playground separated from traffic lane by fencing. No fencing, free standing facilities E.Restrooms 1.Faucets/Dispensers in good condition. 4 2.Floors dry/free of debris. 4 3.Door latch hardware in good condition. F.Playground/Swimming Area 1.Playground equipment in good condition, well-maintained. 4 2.Age-appropriate signage present. N/A 3.Ground cover well maintained. 3 4.Splash Park area clean/safe 3 5.Water slides etc. in good repair/safe N/A 6.Public shower equipment in good repair/clean N/A G.Picnic Area 1.Picnic tables in good condition; no splinters or broken 3 hardware 2.Water fountains in good condition; no broken hardware N/A None observed 3.Trash receptacles placed throughout park. 3 4.Barbecue grills in good condition. Old but usable Desert landscape not much upkeep 5.Landscaping well maintained. 3 required 6.Sprinkler system in good condition. N/A 7.Rental Shelters 3 H.Concessions 1.Food concessions clean and rated by county 4 127 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks 2.Store stocked and priced fairly 4 3.Condition of rental equipment i.e. Off road vehicles 3 4.Bait Shop clean and well stocked 4 I. RV/Tent Camping Area and Marina Roads to all peninsula camp sites were between very old and in need of repair. The roads 1.Access to RV/Tent camping 2/3 were functional but had many pot holes. Asphalt sites are rated 3, peninsula sites are rated 2 since they could be very difficult to egress due to drifting sand. Easy to get RV or vehicle stuck in sand in between peninsula at RV sites due to soft sand 2.RV siteslevel and clear 2/3 areas. 3.RV sites wide enough for slides outs 3 All peninsula RV sites only had 30 amp between receptacles. Asphalt sites had both 30 and 4.RV hook ups working and in good repair 2/3 50 amp service Tent camping sites were un marked and as a result left it up to camper to find a spot. Could be a source of disagreement 5.Tent sites level and clear 2 among campers. 6.Tent sites access to water 2 Some access but not close to all sites 7.Camping area bathrooms and showers clean and working 4 8.Boat ramp in good repair and clean of obstacles 4 9.Boat slips in good repair with appropriate boat protection 3 10.Marina beach area 4 J.Security Security was provided 24 hoursa day seven days a week. We observed patrols 1.Overall rating of security (this requires comments as example 4 on several occasions. homeless issue etc.) H.OTHER CONCERNS: (List them in a separate sheet of paper and attach it to this list.) Mobile home sites individually owned, owners are permitted to make improvements, are permitted to occupy site/home 6 months a year. Owners pay a fee for each site. Roadways, landscaping and sprinkler system within mobile home park area are maintained by Pirates Cove. 128 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks ATTACHMENT 6 129 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks THIS PAGE LEFT INTENTIONALLY BLANK 130 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Mojave Narrows Regional Park, (Supervisory District #1…Inspected in November2018) General Review: The Mojave Narrows Regional Park is located in the city of Victorville alongside an old riverbed in the high desert. The parks hours of operation are 7:30 AMto 4:00 PM, Thursday through Tuesday. They are closed Tuesday and Wednesday except for Annual orVeteran discount pass holders on a walk-in basis only. Additionally, no fishing is allowed on Thursday for stocking. Any campers staying the week are given a gate access code to get in and out of the park when park is closed. Vehicle entrance fee is eight dollars ($8) on weekdays and ten dollars ($10) on weekends. Walk-in entry is three dollars ($3) per person, dogs one dollar ($1) each and since the park is available for equestrian day use, horses are eight dollars ($8) each per day. The park offers both hiking trails and equestrian trails. There are forty-two (42) full hook-up RV campsites available at forty dollars ($40) per night and at least thirty-three (33) dry/tent sites at thirty dollars ($30) per night. Every camp space is numbered and has a metal picnic table and a grill. Camping spots along the lake allow for convenient fishing. Coyote proof trash cans are placed in central locations. Well maintained shelters are available for rent. However, Mojave Narrows Stables are not in use, but outdoor corrals and an exercise circle are available. Wooden structures are sturdy and had been recently painted. Two (2) lakes, Horseshoe and Pelican Lakes, connected by a waterway crossing the park, bridges are located in at least three locations to accommodate the watercourse. A daily fishing permit is ten dollars ($10), and fishing permits are checked at least once a day. A California fishing license is also required. There are two (2) playgrounds and a zero-depth water park.The water “saloon” in the water park is a play area with lots of activities built into the structures. There is also an obstacle course that includes seven (7) foot artificial Playground Mat Requires Replacement rocks to climb. Maintenance Issues and Concerns: While the bathroom and shower facilities were clean, the fixtures were old and in need of an update. Many coin boxes in the pay showers have been vandalized. The staff has started replacing them with free showers which require less maintenance. Some of the water fountains 131 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks were not working. The perimeter fence is made of railroad ties covered in barbed wire and repaired with chicken wire. The perimeter fence is in need of replacement or update and indicate a lack of repair. The boathouse and snack bar are closed. The flooring on the zero-depth water park and playground requires replacement. All concessions have been closed which at one time included a snack bar, peddle boat rentals and equestrian stables/rides. Staff indicated that painting projects are underway. Most park roads require repair. Safety & Security Concerns: Either San Bernardino County Sherriff or Victorville police respond to emergencies. A citizen patrol and a CHP volunteer group patrol regularly. There is no volunteer host at Mojave Narrows. The park does have a significant safety issue due to the perimeter fence not being in good Park Road Needs Refurbishment repair. Park Visitor Ratings: Years 2017 and 2018 had a visitor rating of 2.75 out of 5, which is lower than the ratings for the past 10 years. Conclusion: The park is well managed and the staffing level adequate and each staff is given a daily work assignment. The buildings have been painted and rental shelters are in good order, with one (1) shelter requiring repair. The flooring in the playground area is in need of replacement. 132 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks However, fifty percent (50%) of the pay-showers are not in working order. The restroom fixtures are old but functional. The RV Park and campsites are adequate for their purpose. The park does have a significant safety issue due to the perimeter fence not being in good repair and should be replaced with a taller, sturdier fence. A barrier is needed to keep small children from entering railroad tracks and unauthorized persons from entering park. These unauthorized persons have been Damaged Fencing near RR Tracks caught removing items from campsites. The fence replacement should increase children safety and reduce vagrant entry concern. Reference Note:Please review the individual park Visitor Ratingsand Safety / Maintenance Inspectionsections of this report. For park location and available activities, please refer to the SB County Regional Park Web site. 133 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Mojave Narrows Avg Rating for 2017/18 2.5 Avg Trip 44 Rating Adviser reviews Percent 3.6 Excellent 11 25.0% Very good 16 36.4% Average 10 22.7% Poor 4 9.1% Terrible 3 6.8% 44 Avg 30 Rating Yelp Reviews Percent 2.7 5 Stars 4 13.3% 4 Stars 7 23.3% 3 Stars 6 20.0% 2 Stars 3 10.0% 1 Star 10 33.3% 30 . 134 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Mojave Narrows Regional Park Yelp Rating Graph 2018/17 135 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Park Safety and Maintenance Inspection Sheet RATING SCALE 0 - 5 PARK NAME: Mojave Narrows LOCATION: Victorville (0 - 1) POOR, (2) MARGINAL INSPECTOR: RP Committee DATE: 11/10/2018 (3)ADEQUATE (4) GOOD (5)EXCELLENT (N/A) NO APPLICATION Item to be Checked: Rating 0 - 5 COMMENTS A.Parking 1.Even concrete/asphalt surface. 3 2.Adequate lighting (if park opens in the evenings). N/A 3.Adequate Parking in park 3 Striping however; is poor. 4.Adequate overflow parking 3 B.Signage 1.Park name identification sign. 3 2.Park hours of operation/rules posted clearly. 3 3. Park fishing rules posted clearly 3 4. State fishing contamination guidelines posted N/A C.Walkways 1.Even walking surface, clear of debris. 3 2.Ground level flushes with walking surface. D.Fencing 1.Good condition, no openings. 1 2.Top/Bottom of fence has no protruding, sharp edges. 1 3.Playground separated from traffic lane by fencing. E.Restrooms Not all showers were functional and 1.Faucets/Dispensers in good condition. 2 some faucets required repair 2.Floors dry/free of debris. 3 3.Door latch hardware in good condition. Some required repair F.Playground/Swimming Area Between 1 Play ground equipment was good but 1.Playground equipment in good condition, well-maintained. and 4 flooringrequires replacement 2.Age-appropriate signage present. 4 3.Ground cover well maintained. Flooring requires replacement 4.Swimming area clean/safe 4 Splash park no pool 136 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks 5.Water slides etc. in good repair/safe N/A 6.Public shower equipment in good repair/clean 1 Not all showers are functional G.Picnic Area 1.Picnic tables in good condition; no splinters or broken 3 hardware 2.Water fountains in good condition; no broken hardware 3 3.Trash receptacles placed throughout park. 4 4.Barbecue grills in good condition. 3 5.Landscaping well maintained. Lots of bare spots Where they have sprinklers grass is 6.Sprinkler system in good condition. N/A green 7.Rental Shelters 3 H.Concessions 1.Food concessions clean and rated by county N/A All closed 2.Store stocked and priced fairly N/A All closed 3.Condition of rental equipment i.e. boats, kayaks etc. N/A All closed 4.Bait Shop clean andwell stocked 4 Stocked gate house kiosk I. RV/Tent Camping Area 1.Access to RV/Tent camping 3 2.RV sites level and clear 3 3.RV sites wide enough for slides outs 3 4.RV hook ups working and in good repair 3 5.Tent sites level and clear 3 6.Tent sites access to water 3 Not all showers are functional. Facilities are well painted but fixtures 7.Camping area bathrooms and showers clean and working 2 are old and need to be updated. J.Security A better barrier between rail tracks and 1.Overallrating of security (this requires comments as example 2 park needs to be installed. homeless issue etc.) H.OTHER CONCERNS: (List them in a separate sheet of paper and attach it to this list.) 137 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks THIS PAGE LEFT INTENTIONALLY BLANK 138 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks ATTACHMENT 7 139 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks THIS PAGE LEFT INTENTIONALLY BLANK 140 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Mojave River Forks (Supervisory District #1…Inspected in November 2018) General Review: Located in the Summit Valley of Hesperia, just north of the San Bernardino Mountains on State Highway #173 Mojave River Forks Regional Park is owned and operated by the San Bernardino County Regional Parks Department. Camping is the parks principle attraction in comparatively wide-open spaces away from city noises and lights. Numerous horseback trails are also available using personally owned horses. There are twenty-five (25) dry tent sites andtwenty-five (25)full hook-up RV sites. Also, there are three(3) group camping areas also available. Entry fees and Camping fees are the same as the other county-operated parks. Upon our arrival, no park staff was present at the gate. Instructions were posted for visitors to insert required fees in a lock box at the gate. Restroom and hot shower facilities were conveniently located throughout the park. Showers are free, clean, well maintained but very outdated. The water fountains were in working order. Maintenance Issues & Concerns: All of the restrooms are functional but fixtures are outdated. Safety and Security Concerns: A rock building with a metal roof had roof damage with loose metal roofing lying around, which would be hazardous in a windy condition. Open fires in non- secured areas can be hazardous during windy conditions. No ranger was on site when we visited. Fencing is a non-entity but fits the locations open space ambiance. Park Visitor Ratings: Years 2017 and 2018 do not have enough respondents to provide a Rock Building with Roof Damage statistically reliable rating. 141 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Conclusion: Due to its more rustic and remote location and limited available activities this park is not used as often as the other parks. No park staff wereon site when we visited. The rock building with a metal roof had roof damage and could be dangerous in a windy condition. Open fires in non-secured areas are also hazardous during windy condition. Illegal Fire Pit Reference Note:Please review the individual park Visitor Ratingsand Safety / Maintenance Inspectionsections of this report. For park location and available activities, please refer to the SB County Regional Park Web site. 142 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Park Customer Ratings: Yelp and Trip Advisor had a total of 8 ratings for Mojave River Folks, sample size not large enough to provide an actuate rating of park. Based upon the few ratings available customers gave an average of 3.5 out of 5 with 5 being best. 143 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Park Safety and Maintenance Inspection Sheet RATING SCALE 0 -5 PARK NAME: Mojave River Forks LOCATION: Hesperia (0 -1) POOR, (2) MARGINAL INSPECTOR: Parks Committee DATE: 11-10-18 (3) ADEQUATE (4) GOOD (5)EXCELLENT (N/A) NO APPLICATION Item to be Checked: Rating 0 -5 COMMENTS A.Parking 1.Even concrete/asphalt surface. 3 2.Adequate lighting (if park opens in the evenings). N/A 3.Adequate Parking in park 3 4.Adequate overflow parking 3 B.Signage 1.Park name identification sign. 3 2.Park hours of operation/rules posted clearly. 3 3. Park fishing rules posted clearly N/A 4. State fishing contamination guidelines posted N/A C.Walkways 1.Even walking surface, clear of debris. 3 2.Ground level flushes with walking surface. D.Fencing 1.Good condition, no openings. No fencing other than at park entrance 2.Top/Bottom of fence has no protruding, sharp edges. 3 3.Playground separated from traffic lane by fencing. N/A E.Restrooms ALL require replacement they work but 1.Faucets/Dispensers in good condition. 2 are ugly 2.Floors dry/free of debris. 3 3.Door latch hardware in good condition. F.Playground/Swimming Area 1.Playground equipment in good condition, well- maintained. N/A 2.Age-appropriate signage present. N/A 3.Ground cover well maintained. N/A 4.Swimming area clean/safe N/A 5.Water slides etc. in good repair/safe N/A 6.Public shower equipment in good repair/clean N/A G.Picnic Area 1.Picnic tables in good condition; no splinters or broken 3 hardware 2.Water fountains in good condition; no broken hardware 3 3.Trashreceptacles placed throughout park. 3 4.Barbecue grills in good condition. 3 5.Landscaping well maintained. N/A 6.Sprinkler system in good condition. N/A 144 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks 7.Rental Shelters 3 H.Concessions 1.Food concessions clean and rated by county N/A 2.Store stocked and priced fairly N/A 3.Condition of rental equipment i.e. boats, kayaks etc. N/A 4.Bait Shop clean and well stocked N/A I. RV/Tent Camping Area 1.Access to RV/Tent camping 4 2.RV sites level and clear 4 3.RV sites wide enough for slides outs 4 4.RV hook ups working and in good repair 4 5.Tent sites level and clear 4 6.Tent sites access to water 4 Components are functional but have 7.Camping area bathrooms and showers clean andworking 2 exceeded there useful lives. J.Security The park is rustic at best, very open without any barriers to intruders. The best barrier however, is it is a very remote location. Not sure how security 1.Overall rating of security (this requires comments as can be improved since the park is example 2 designed to be remote. homeless issue etc.) H.OTHER CONCERNS: (List them in a separate sheet of paper and attach it to this list.) 145 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks THIS PAGE LEFT INTENTIONALLY BLANK 146 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks ATTACHMENT 8 147 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks THIS PAGE LEFT INTENTIONALLY BLANK 148 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks PRADO REGIONAL PARK, (SupervisoryDistrict #5…Inspected in September2018) General Review: Prado Regional Park is a 2,000-acre park in Chino, California. Of the nine (9) parks within the San Bernardino County Regional Park system, Prado is the largest with the most activities available to visitors of them all. Staffing however; is a problem. Current staff positions consist of six (6) full-time positions and two (2) part-time positions. However, at the time of our inspection, there were currently three (3) vacant full time positions. This is fifty percent (50%) of the current staff allocation. The Grand Jury discovered that at one time there would be as many as fourteen (14) park employees assigned to Prado. The Grand Jury investigation revealed that park staff had learned to depend on the 8-10 court furlough workers that they would receive each day for general maintenance. However, that has been reduced to 1-2 workers during the week and sometimes 8-10 workers on weekends. On the day of our visit, a Saturday, there were at least ten (10) court-trustees assembled in the maintenance yard area. Later in the day, we saw some of the workers doing brush/tree trimming work. Upon arrival, guests are asked if they will be fishing and if they have a California State fishing license. At that time a park fishing permit (green) is sold to the guests. Once again, checking permits is random, inconsistent and unreliable. People fishing are asked to show their green permit while fishing and not required to keep them on display. The RV park is well designed. Forty-four (44) RV camping sites are available at $40 (forty) per night, $50 (fifty) per night on holidays and twenty-six (26) tent camping sites at $5 (five) per person. Camp fees are in addition to entrance fees. All hookups worked, and most of the non-paved areas were bare of grass, with very few trees. Maintenance Issues & Concerns: Bathroom facilities are concrete block with metal roofs. Surface rust indicates that painting is needed. While restrooms are functional, there were spiders on walls and shower lighting fixtures were filled with dead insects. Trash receptacles are needed in the women’s toilet stalls. The pay showers were clean, although lights were not operating in at least two (2) shower stalls. Torn Mat at Bottom of Slide 149 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks The playground/splash park area was popular with guests with children, however; parts of the foam surface in the play area showed wear (at the bottom of the slides) and is a safety concern. One of the water spouts in the splash park did not work. All water drinking fountains were operating except for one (1), which was located in the splash-park area. Park Visitor Ratings: In 2017 and 2018 Prado had an average customer rating of 3.1 out of 5. Which is lower than the average rating for the past ten (10) years. Dirty Toilet Safety & Security Concerns: In the event of an emergency, park staff respond and if necessary, call 911. Local police and fire departments have access codes to the park. The Grand Jury discovered that the park staff do have an emergency response plan and utilize exits that are generally not used during operating hours. But no emergency response plans were posted. Grand Jury discussion with park staff indicated that at times people enter the park without paying and are asked to leave. After park normal operating hours, emergencies are usually handled by the campers calling 911 or contacting on site park staff. Conclusion: Playground flooring needs repair, bathrooms although clean needed lots of TLC, i.e., spiders on walls, shower lighting fixtures filled with dead insects, lights in showers not working some water faucets broken. The grass in the green belt areas is good in some areas and practically non-existent in others. Dying Grass Reference Note:Please review the individual park Visitor Ratingsand Safety / Maintenance Inspectionsections of this report. For park location and available activities, please refer to the SB County Regional Park Web site. 150 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Prado Avg Rating for 2017/18 3.1 Avg 46 Rating Trip Advisor Reviews Percent 4.1 Excellent 16 34% Very good 21 48% Average 5 10% Poor 4 8% Terrible0 0 0% 46 Avg 77 Rating Yelp Reviews Percent 3.4 5 stars 21 27.3% 4 stars 22 28.6% 3 stars 10 13.0% 2 stars 11 14.3% 1 star 13 16.9% 77 151 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks 152 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Park Safety and Maintenance Inspection Sheet RATING SCALE 0 -5 PARK NAME: Prado RP LOCATION: Chino (0 -1) POOR, (2) MARGINAL INSPECTOR: Regional Park Committee DATE: 9/15/2018 (3)ADEQUATE (4) GOOD (5)EXCELLENT (N/A) NO APPLICATION Item to be Checked: Rating 0 -5 COMMENTS A.Parking 1.Even concrete/asphalt surface. 3 2.Adequate lighting (if park opens in the evenings). 3 3.Adequate Parking in park 3 4.Adequate overflow parking 4 B.Signage 1.Park name identification sign. 4 2.Park hours of operation/rules posted clearly. 4 3. Park fishing rules posted clearly 0 4. State fishing contamination guidelines posted 0 C.Walkways 1.Even walking surface, clear of debris. 3 2.Ground level flushes with walking surface. Some potholes are concrete walkways D.Fencing 1.Good condition, no openings. 3 2.Top/Bottom of fence has no protruding, sharp edges. 3 3.Playground separated from traffic lane by fencing. 3 #1 #2 E.Restrooms #3 3 3 1.Faucets/Dispensers in good condition. See notes on last .Floors dry/free of debris. 3 3 2 Seenotes on last 3 3.Door latch hardware in good condition. See notes on last page F.Playground/Swimming Area Two water faucets did not work and hole 1.Playground equipment in good condition, well-maintained. 3 in swing area foam matting needs repair 2.Age-appropriate signage present. 4 3.Ground cover well maintained. Many barren spots 4.Swimming area clean/safe N/A 5.Water slides etc. in good repair/safe N/A 6.Public shower equipment in good repair/clean 3 G.Picnic Area 1.Picnic tables in good condition; no splinters or broken hardware 3 2.Water fountains in good condition; no broken hardware 3 3.Trash receptacles placed throughout park. 3 4.Barbecue grills in good condition. 3 5.Landscaping well maintained. 2 some areas ok other areas not watered 6.Sprinkler system in good condition. 2/3 or ?, Many barren spots H.Concessions 1.Food concessions clean andrated by county N/A 153 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks 2.Store stocked and priced fairly N/A 3.Condition of rental equipment i.e. boats, kayaks etc. N/A 4.Bait Shop clean and well stocked N/A I. RV/Tent Camping Area 1.Access to RV/Tent camping 4 2.RV sites level and clear 4 3.RV sites wide enough for slides outs 4 4.RV hook ups working and in good repair 4 5.Tent sites level and clear 3 sort of level but functional 6.Tent sites access to water 3 Tent camping restrooms clean, no bugs. Showers on coin timers. One shower 7.Camping area bathrooms and showers clean and working 3/4 light not working J.Security 1.Overall rating of security (this requires comments as example 4 Homeless issue etc.) H.OTHER CONCERNS: (List them in a separate sheet of paper and attach it to this list.) #1 Osprey Shelter Restroom: no seat cover dispenser, unused tissue seat covers lying on floor in stall. Numerous spiders on walls. #2 Restroom near RV site 28: Two of four shower lights not working. Bugs in shower lights. Numerous spiders on restroom walls. Water on floor in restroom. #3 Restroom near RV site 55: Sinks no water, faucets appeared to be broken. Shower lights functioning but full of bugs. 154 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks ATTACHMENT 9 155 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks THIS PAGE LEFT INTENTIONALLY BLANK 156 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks YUCAIPA REGIONAL PARK, (Supervisory District #3…Inspected in Sept. & Oct. 2018) General Review: Yucaipa Regional Park is a sprawling facility nearly surrounded on all sides by residential and/or commercial/retail development. The Park has ten (10) employees plus one (1) Supervising Superintendent. These employees include the following classifications; five (5) Ranger class, four (4) full-time General Service Workers (GSW), one (1) part-time General Service Workers (GSW). Park personnel are supplemented on a seasonal basis with workers for the pool and by temporary, (temporary meaning 1-month) court-furlough/community service workers for necessary litter cleanup. All vehicle maintenance is provided by the county fleet maintenance department and the lawns are maintained by a contract service provider. Upon entry, one’s first impression is that of a park filled with beautiful lakes and scenery. With no visible litter or graffiti. However, upon closer inspection one discovers that many of the stand- alone wooden picnic pavilion structures appear to be on the verge of collapse and could pose a significant safety hazard to anyone using the facility. Likewise, the wooden structures in the pool area are also a safety hazard and require immediate repair; including replacing the ripped and faded canvas shade covers. The direction of traffic throughout the park is confusing. The few painted arrows on the asphalt are faded and very difficult to see. While there is a general counter-clockwise flow to the traffic, and the campground area has a one-way road, we observed traffic going in the wrong direction. Better signage, as well as surface paint would certainly help alleviate this problem. Yucaipa Regional Park has forty-two (42) RV Picnic Shelter Rotted Support sites and nine (9) tent sites. Most of the older Column bathroom structures are wooden and are located in the RV area, these structures are in need of refurbishment. There is no electricity in at least two (2) of the bathrooms in the campground area and all drinking fountains need repair. Playgrounds have nice modern playground structures and foam surfaces with lots of climbing and sliding apparatuses. Outdoor showers near the pool area are in good working order. Year-round fishing is available in three (3) lakes. A park fishing permit, 157 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks (sold at park) is required as well as a California Fish and Game Department fishing license, (not sold at the park) for those sixteen (16) years of age and older. Fish stocking is done on Thursdays, and two (2) lakes of the three (3) lakes are stocked at that time. There is night fishing, and fishing contests (children included) are scheduled as well. The Grand Jury discovered that staff do not check for park fishing permits on a consistent basis. Maintenance Issues & Concerns: The lack of watering and native weeds is evident in many areas. Twice we found standing water accumulating on the ground. The Grand Jury discovered that manual operation of the watering systems is necessary due to lack of electricity in specific locations within the park. In some cases, sprinkler heads need to be replaced. Wooden structures/covers are a safety hazard. Some patio covers are very dangerous and could collapse. The pool area has wooden structures and shelters that require immediate repair. The Grand Jury discovered that all direct burial electrical lines need to be replaced, and in areas 4-A and 4-B have not worked for years. Most nighttime lights do not work; RV areas 3 and 4 have direct burial that may fail at any time. The Grand Jury discovered that the park was shorthanded all summer long. Seven (7) park employees are needed to keep the park maintained adequately (sometimes temporary workers are used). The Grand Jury discovered that by the time the temporary worker is trained their assignment ends. The temporary worker cannot drive park vehicles and must be driven to their assignment by park employees. Some maintenance projects are delayed, and only Trash, Litter and Restrooms are the priority when staffing is low. Safety & Security Concerns: The park does not have twenty-four (24) hour ranger coverage. The park is locked after 5:30 PM and a volunteer is utilized for general oversight of the park during the night. Guests are instructed to call the ranger station or 911 in case of an emergency. The fire department has the code for the gate to enter after hours. Park Visitor Ratings: In 2017 and 2018 Yucaipa park had an average customer rating of 3.5 out of 5, which is higher than the average rating for the past 10 years. Pool Area Shade Cover with Split Support Beam 158 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Conclusion: Yucaipa Regional Park restroom facilities (exception swimming pool area) are in need of a complete refurbishment. Many of the patio shade covers are structurally unsafe throughout the park and require immediate replacement. Outdoor plumbing and drinking fountains are not functional, and have been neglected for a long time and need to be replaced. Leaking/nonfunctioning irrigation, faulty electrical connections are a significant problem to the entire park. The park has no open concessions. Reference Note:Please review the individual parkVisitor Ratingsand Safety / Maintenance Inspectionsections of this report. For park location and available activities, please refer to the SB County Regional Park Web site. 159 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Yucaipa Yelp Avg Rating for 2017/18 3.5 Avg 68 Rating Trip Advisor Reviews Percent 4.5 Excellent 40 58.8% Very good 23 33.8% Average 4 5.9% Poor 0 0.0% Terrible 1 1.5% 68 Avg 92 Rating Yelp Reviews Percent 3.5 5 stars 28 30.4% 4 stars 32 34.8% 3 stars 8 8.7% 2 stars 7 7.6% 1 star 17 18.5% 92 160 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks 161 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks RATING SCALE 0 - 5 RATING SCALE 0 - 5 PARK NAME: Yucaipa Regional Park LOCATION: Yucaipa (0 - 1) POOR, (2) MARGINAL INSPECTOR: Park Committee Date Updated 10/22/2019 9/8/2018 (3) AVERAGE (4) VERY GOOD (5)EXCELLENT (N/A) NO APPLICATION Rating 0 Item to be Checked: -5 COMMENTS A.Parking 1.Even concrete/asphalt surface. 3 2.Adequate lighting (if park opens in the evenings). According to park staff. Most lighting not working 3.Adequate Parking in park 4 4.Adequate overflow parking 4 B.Signage 1.Park name identification sign. 4 2.Park hours of operation/rules posted clearly. 4 3. Park fishing rules posted clearly 0 Not Posted 4. State fishing contamination guidelines posted 0 Not posted, not aware of any issues C.Walkways 1.Even walking surface, clear of debris. 3 2.Ground level flushes with walking surface. D.Fencing 1.Good condition, no openings. 3 2.Top/Bottom of fence has no protruding, sharp edges. Fencing was Avg, some in need to repair 3.Playground separated from traffic lane by fencing. E.Restrooms Some restroom faucets did not work. No power to locations 4A/4B. None of outdoor drinking fountains were working. Some urinals were plugged, More 1.Faucets/Dispensers in good condition. 2 comments in RV camping section 2.Floors dry/free of debris. 4 3.Door latch hardware in good condition. F.Playground/Swimming Area 1.Playground equipment in good condition, well-maintained. Appeared to be new 2.Age-appropriate signage present. Ground cover in several locations was not maintained, 3.Ground cover well maintained. 2 this is not just in pool area but thru out the park. 4.Swimming area clean/safe 1 Wooden Patio structures urgent need of repair 5.Water slides etc. in good repair/safe 4 Everything was working/clean and functional Drinking faucets were not working, some urinals were 6.Public shower equipment in good repair/clean 3 plugged. G.Picnic Area 1.Picnic tables in good condition; no splinters or broken 1 Most wooden Patio structures urgent need of repair hardware 2.Water fountains in good condition; no broken hardware 1 Water fountains did not work 3.Trash receptacles placed throughout park. 3 4.Barbecue grills in good condition. 3 162 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks 5.Landscaping well maintained. 2 6.Sprinkler system in good condition. H.Concessions 1.Food concessions clean and rated by county N/A Closed 2.Store stocked and priced fairly N/A Closed 3.Condition of rental equipment i.e. boats, kayaks etc. n/a 4.Bait Shop clean and well stocked n/a I. RV/Tent Camping Area 1.Access to RV/Tent camping 4 2.RV sites level and clear 4 However, grass around sites dead 3.RV sites wide enough for slides outs 4 4.RV hook ups working and in good repair 3 5.Tent sites level and clear 3 6.Tent sites access to water 3 Although the showers and bathrooms worked and were clean the restroom building in general requires of lots of maintenance. Observation is that facilities have not been painted in several years, bottom of some shower doors are rusted thru and need to be replaced. Outside of restroom buildings near RV site 11 wood is beginning to rot. Outside sinks had no water and were 7.Camping area bathrooms and showers clean and working 2 very dirty. Restroom near rv site 38 had similar issues J.Security No observation of any issues, guest we talked to felt 1.Overall rating of security (this requires comments as example 4 safe. Homelessissue etc.) H.OTHER CONCERNS: (List them in a separate sheet of paper and attach it to this list.) One way drive signs in camping area were not clear. Observed two vehicles going in work direction. Talked with guest and they said this is a common occurrence. Some areas looked over watered some areas have not been watered enough. Sprinkler system does not appear to be working properly. One way drive signs in camping area were not clear. Observed two vehicles going in work direction. Talkedwith guest and they said this is a common occurrence. Some areas looked over watered some areas have not been watered enough. Sprinkler system does not appear to be working properly. 163 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks THIS PAGE LEFT INTENTIONALLY BLANK 164 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks ATTACHMENT 10 165 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks THIS PAGE LEFT INTENTIONALLY BLANK 166 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Park Vistor Ratings 1 to 5 with 5 being Excellent 4.5 4 4.25 4 4 4 4 3.5 3.7 3.5 3.5 3.5 3.5 3.5 3.5 3.5 3.5 3.4 3 3.5 3.2 3.24 3.1 3.1 3 3 2.5 2.8 2.52.5 2.4 2 1.5 1 0.5 0 CALICO LAKE GREGORMYOABI (PIRATES COVE)GLEN HELEN GUASTI MOJAVE NARROWS PRADO YUCAIPA AVG ALL PARKS Yelp 2017/18 Avg Yelp 10 Year Avg 167 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks THIS PAGE LEFT INTENTIONALLY BLANK 168 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks ATTACHMENT 11 169 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks THIS PAGE LEFT INTENTIONALLY BLANK 170 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Budgeted Staff Positions 2010/11 - 2018/19 350 300 250 200 150 100 50 0 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 Director Deputy Director Planning Park Facilities Administration Marketing Outdoor Youth Active Outdoor Program TOTAL Adopted Budget 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 Director 1 1 1 1 1 0 0 1 1 Deputy Director 1 1 1 1 1 1 1 0 0 Planning 5 0 0 0 0 0 0 0 0 Park Facilities 275 275 241 233 211 187 182 183 194 Administration 16 15 17 17 19 17 12 11 10 Marketing 3 0 0 0 0 0 0 0 0 Outdoor Youth 0 0 5 4 4 0 0 0 0 Active Outdoor Program 0 0 0 0 0 6 4 0 0 TOTAL 301 292 265 256 236 211 199 195 205 171 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks THIS PAGE LEFT INTENTIONALLY BLANK 172 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks ATTACHMENT 12 173 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks THIS PAGE LEFT INTENTIONALLY BLANK 174 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks PARK STAFF/EMPLOYEE SURVEY Date Surveyed: Employee Surveyed: BY: Regional Park Committee Park Surveyed: Guasti Age: What is your Title/Position? How long have your worked at this facility? What is your education level? Any specialized courses required? Have you worked with other County Departments? Parks…. How is this job different from the others? How many hours training does the Department provide? Basic/new hire? Annual Refresher What is the typical wait time for work orders or requests for repair Are there any issues with security? Any problems with the transient, vagrant or homeless persons 175 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Any specific issue or problem you would like us to be aware of? On a scale of zero to 5 how would you rate your overall experience of working at the is park? Other questions: Do you have a age limit on RV'S Is the park supervised 24 hours per day 7 days. What are your days off? How are emergencies responded to? Do you have an evacuation plan? Do you have a multi hazard emergency plan? Is the lake water and fish tested for contaminates? Are fishing permits checked? Is underground electrical wiring encased? If yes with what type of encasement. Or underground piping associated with irrigation system. Any problem with irrigation line being broken by rodents etc. Any issues with equipment i.e. swim slides etc. Are you aware of a report that indicates expense and revenue for this facility? 176 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks Do you meet regularly with other park Supt Who is the event coordinator for RP 177 2018–2019 San Bernardino County Civil Grand Jury – Regional Parks