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Extracted from Consolidated Report

This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.

Mendocino County Grand Jury • 2000-2001 • Agency Response
Response to: Mendocino County Promotional Alliance

2000–2001 Grand Jurors Oath of Grand Jurors:

Published: July 18, 2002 93 pages
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Note: Missing finding numbers detected: F42, F43, F44, F45, F46, F47, F48, F49, F50, F51, F52, F53, F54, F55, F56, F57, F58, F59, F60, F61, F62, F63, F64, F65, F66, F67, F68, F69, F70, F71, F72, F73, F74, F75, F76, F77, F78, F79, F80, F81, F82, F83, F84, F85, F86, F87, F88, F89, F90, F91, F92, F93, F94, F95, F96, F97, F98, F99, F100, F101, F102, F103, F104, F105, F106, F107, F108, F109, F110, F111, F112, F113, F114, F115, F116, F117, F118, F119, F120, F121, F122, F123, F124, F125, F126, F127, F128, F129, F130, F131, F132, F133, F134, F135, F136, F137, F138, F139, F140, F141, F142, F143, F144, F145, F146, F147, F148, F149, F150, F151, F152, F153, F154, F155, F156, F157, F158, F159, F160, F161, F162, F163, F164, F165, F166, F167, F168, F169, F170, F171, F172, F173, F174, F175, F176, F177, F178, F179, F180, F181, F182, F183, F184, F185, F186, F187, F188, F189, F190, F191, F192, F193, F194, F195, F196, F197, F198, F199, F200, F201, F202, F203, F204, F205, F206, F207, F208, F209, F210, F211, F212, F213, F214, F215, F216, F217, F218, F219, F220, F221, F222, F223, F224, F225, F226, F227, F228, F229, F230, F231, F232, F233, F234, F235, F236, F237, F238, F239, F240, F241, F242, F243, F244, F245, F246, F247, F248, F249, F250, F251, F252, F253, F254, F255, F256, F257, F258, F259, F260, F261, F262, F263, F264, F265, F266, F267, F268, F269, F270, F271, F272, F273, F274, F275, F276, F277, F278, F279, F280, F281, F282, F283, F284, F285, F286, F287, F288, F289, F290, F291, F292, F293, F294, F295, F296, F297, F298, F299, F300, F301, F302, F303, F304, F305, F306, F307, F308, F309, F310, F311, F312, F313, F314, F315, F316, F317, F318, F319, F320, F321, F322, F323, F324, F325, F326, F327, F328, F329, F330, F331, F332, F333, F334, F335, F336, F337, F338, F339, F340, F341, F342, F343, F344, F345, F346, F347, F348, F349, F350, F351, F352, F353, F354, F355, F356, F357, F358, F359, F360, F361, F362, F363, F364, F365, F366, F367, F368, F369, F370, F371, F372, F373, F374, F375, F376, F377, F378, F379, F380, F381, F382, F383, F384, F385, F386, F387, F388, F389, F390, F391, F392, F393, F394, F395, F396, F397, F398, F399, F400, F401, F402, F403, F404, F405, F406, F407, F408, F409, F410, F411, F412, F413, F414, F415, F416, F417, F418, F419, F420, F421, F422, F423, F424, F425, F426, F427, F428, F429, F430, F431, F432, F433, F434, F435, F436, F437, F438, F439, F440, F441, F442, F443, F444, F445, F446, F447, F448, F449, F450, F451, F452, F453, F454, F455, F456, F457, F458, F459, F460, F461, F462, F463, F464, F465, F466, F467, F468, F469, F470, F471, F472, F473, F474, F475, F476, F477, F478, F479, F480, F481, F482, F483, F484, F485, F486, F487, F488, F489, F490, F491, F492, F493, F494, F495, F496, F497, F498, F499, F500, F501, F502, F503, F504, F505, F506, F507, F508, F509, F510, F511, F512, F513, F514, F515, F516, F517, F518, F519, F520, F521, F522, F523, F524, F525, F526, F527, F528, F529, F530, F531, F532, F533, F534, F535, F536, F537, F538, F539, F540, F541, F542, F543, F544, F545, F546, F547, F548, F549, F550, F551, F552, F553, F554, F555, F556, F557, F558, F559, F560, F561, F562, F563, F564, F565, F566, F567, F568, F569, F570, F571, F572, F573, F574, F575, F576, F577, F578, F579, F580, F581, F582, F583, F584, F585, F586, F587, F588, F589, F590, F591, F592, F593, F594, F595, F596, F597, F598, F599, F600, F601, F602, F603, F604, F605, F606, F607, F608, F609, F610, F611, F612, F613, F614, F615, F616, F617, F618, F619, F620, F621, F622, F623, F624, F625, F626, F627, F628, F629, F630, F631, F632, F633, F634, F635, F636, F637, F638, F639, F640, F641, F642, F643, F644, F645, F646, F647, F648, F649, F650, F651, F652, F653, F654, F655, F656, F657, F658, F659, F660, F661, F662, F663, F664, F665, F666, F667, F668, F669, F670, F671, F672, F673, F674, F675, F676, F677, F678, F679, F680, F681, F682, F683, F684, F685, F686, F687, F688, F689, F690, F691, F692, F693, F694, F695, F696, F697, F698, F699, F700, F701, F702, F703, F704, F705, F706, F707, F708, F709, F710, F711, F712, F713, F714, F715, F716, F717, F718, F719, F720, F721, F722, F723, F724, F725, F726, F727, F728, F729, F730, F731, F732, F733, F734, F735, F736, F737, F738, F739, F740, F741, F742, F743, F744, F745, F746, F747, F748, F749, F750, F751, F752, F753, F754, F755, F756, F757, F758, F759, F760, F761, F762, F763, F764, F765, F766, F767, F768, F769, F770, F771, F772, F773, F774, F775, F776, F777, F778, F779, F780, F781, F782, F783, F784, F785, F786, F787, F788, F789, F790, F791, F792, F793, F794, F795, F796, F797, F798, F799, F800, F801, F802, F803, F804, F805, F806, F807, F808, F809, F810, F811, F812, F813, F814, F815, F816, F817, F818, F819, F820, F821, F822, F823, F824, F825, F826, F827, F828, F829, F830, F831, F832, F833, F834, F835, F836, F837, F838, F839, F840, F841, F842, F843, F844, F845, F846, F847, F848, F849, F850, F851, F852, F853, F854, F855, F856, F857, F858, F859, F860, F861, F862, F863, F864, F865, F866, F867, F868, F869, F870, F871, F872, F873, F874, F875, F876, F877, F878, F879, F880, F881, F882, F883, F884, F885, F886, F887, F888, F889, F890, F891, F892, F893, F894, F895, F896, F897, F898, F899, F900, F901, F902, F903, F904, F905, F906, F907, F908, F909, F910, F911, F912, F913, F914, F915, F916, F917, F918, F919, F920, F921, F922, F923, F924, F925, F926, F927, F928, F929, F930, F931, F932, F933, F934, F935, F936, F937, F938, F939, F940, F941, F942, F943, F944, F945, F946, F947, F948, F949, F950, F951, F952, F953, F954, F955, F956, F957, F958, F959, F960, F961, F962, F963, F964, F965, F966, F967, F968, F969, F970, F971, F972, F973, F974, F975, F976, F977, F978, F979, F980, F981, F982, F983, F984, F985, F986, F987, F988, F989, F990, F991, F992, F993, F994, F995, F996, F997, F998, F999, F1000, F1001, F1002, F1003, F1004, F1005, F1006, F1007, F1008, F1009, F1010, F1011, F1012, F1013, F1014, F1015, F1016, F1017, F1018, F1019, F1020, F1021, F1022, F1023, F1024, F1025, F1026, F1027, F1028, F1029, F1030, F1031, F1032, F1033, F1034, F1035, F1036, F1037, F1038, F1039, F1040, F1041, F1042, F1043, F1044, F1045, F1046, F1047, F1048, F1049, F1050, F1051, F1052, F1053, F1054, F1055, F1056, F1057, F1058, F1059, F1060, F1061, F1062, F1063, F1064, F1065, F1066, F1067, F1068, F1069, F1070, F1071, F1072, F1073, F1074, F1075, F1076, F1077, F1078, F1079, F1080, F1081, F1082, F1083, F1084, F1085, F1086, F1087, F1088, F1089, F1090, F1091, F1092, F1093, F1094, F1095, F1096, F1097, F1098, F1099, F1100, F1101, F1102, F1103, F1104, F1105, F1106, F1107, F1108, F1109, F1110, F1111, F1112, F1113, F1114, F1115, F1116, F1117, F1118, F1119, F1120, F1121, F1122, F1123, F1124, F1125, F1126, F1127, F1128, F1129, F1130, F1131, F1132, F1133, F1134, F1135, F1136, F1137, F1138, F1139, F1140, F1141, F1142, F1143, F1144, F1145, F1146, F1147, F1148, F1149, F1150, F1151, F1152, F1153, F1154, F1155, F1156, F1157, F1158, F1159, F1160, F1161, F1162, F1163, F1164, F1165, F1166, F1167, F1168, F1169, F1170, F1171, F1172, F1173, F1174, F1175, F1176, F1177, F1178, F1179, F1180, F1181, F1182, F1183, F1184, F1185, F1186, F1187, F1188, F1189, F1190, F1191, F1192, F1193, F1194, F1195, F1196, F1197, F1198, F1199, F1200, F1201, F1202, F1203, F1204, F1205, F1206, F1207, F1208, F1209, F1210, F1211, F1212, F1213, F1214, F1215, F1216, F1217, F1218, F1219, F1220, F1221, F1222, F1223, F1224, F1225, F1226, F1227, F1228, F1229, F1230, F1231, F1232, F1233, F1234, F1235, F1236, F1237, F1238, F1239, F1240, F1241, F1242, F1243, F1244, F1245, F1246, F1247, F1248, F1249, F1250, F1251, F1252, F1253, F1254, F1255, F1256, F1257, F1258, F1259, F1260, F1261, F1262, F1263, F1264, F1265, F1266, F1267, F1268, F1269, F1270, F1271, F1272, F1273, F1274, F1275, F1276, F1277, F1278, F1279, F1280, F1281, F1282, F1283, F1284, F1285, F1286, F1287, F1288, F1289, F1290, F1291, F1292, F1293, F1294, F1295, F1296, F1297, F1298, F1299, F1300, F1301, F1302, F1303, F1304, F1305, F1306, F1307, F1308, F1309, F1310, F1311, F1312, F1313, F1314, F1315, F1316, F1317, F1318, F1319, F1320, F1321, F1322, F1323, F1324, F1325, F1326, F1327, F1328, F1329, F1330, F1331, F1332, F1333, F1334, F1335, F1336, F1337, F1338, F1339, F1340, F1341, F1342, F1343, F1344, F1345, F1346, F1347, F1348, F1349, F1350, F1351, F1352, F1353, F1354, F1355, F1356, F1357, F1358, F1359, F1360, F1361, F1362, F1363, F1364, F1365, F1366, F1367, F1368, F1369, F1370, F1371, F1372, F1373, F1374, F1375, F1376, F1377, F1378, F1379, F1380, F1381, F1382, F1383, F1384, F1385, F1386, F1387, F1388, F1389, F1390, F1391, F1392, F1393, F1394, F1395, F1396, F1397, F1398, F1399, F1400, F1401, F1402, F1403, F1404, F1405, F1406, F1407, F1408, F1409, F1410, F1411, F1412, F1413, F1414, F1415, F1416, F1417, F1418, F1419, F1420, F1421, F1422, F1423, F1424, F1425, F1426, F1427, F1428, F1429, F1430, F1431, F1432, F1433, F1434, F1435, F1436, F1437, F1438, F1439, F1440, F1441, F1442, F1443, F1444, F1445, F1446, F1447, F1448, F1449, F1450, F1451, F1452, F1453, F1454, F1455, F1456, F1457, F1458, F1459, F1460, F1461, F1462, F1463, F1464, F1465, F1466, F1467, F1468, F1469, F1470, F1471, F1472, F1473, F1474, F1475, F1476, F1477, F1478, F1479, F1480, F1481, F1482, F1483, F1484, F1485, F1486, F1487, F1488, F1489, F1490, F1491, F1492, F1493, F1494, F1495, F1496, F1497, F1498, F1499, F1500, F1501, F1502, F1503, F1504, F1505, F1506, F1507, F1508, F1509, F1510, F1511, F1512, F1513, F1514, F1515, F1516, F1517, F1518, F1519, F1520, F1521, F1522, F1523, F1524, F1525, F1526, F1527, F1528, F1529, F1530, F1531, F1532, F1533, F1534, F1535, F1536, F1537, F1538, F1539, F1540, F1541, F1542, F1543, F1544, F1545, F1546, F1547, F1548, F1549, F1550, F1551, F1552, F1553, F1554, F1555, F1556, F1557, F1558, F1559, F1560, F1561, F1562, F1563, F1564, F1565, F1566, F1567, F1568, F1569, F1570, F1571, F1572, F1573, F1574, F1575, F1576, F1577, F1578, F1579, F1580, F1581, F1582, F1583, F1584, F1585, F1586, F1587, F1588, F1589, F1590, F1591, F1592, F1593, F1594, F1595, F1596, F1597, F1598, F1599, F1600, F1601, F1602, F1603, F1604, F1605, F1606, F1607, F1608, F1609, F1610, F1611, F1612, F1613, F1614, F1615, F1616, F1617, F1618, F1619, F1620, F1621, F1622, F1623, F1624, F1625, F1626, F1627, F1628, F1629, F1630, F1631, F1632, F1633, F1634, F1635, F1636, F1637, F1638, F1639, F1640, F1641, F1642, F1643, F1644, F1645, F1646, F1647, F1648, F1649, F1650, F1651, F1652, F1653, F1654, F1655, F1656, F1657, F1658, F1659, F1660, F1661, F1662, F1663, F1664, F1665, F1666, F1667, F1668, F1669, F1670, F1671, F1672, F1673, F1674, F1675, F1676, F1677, F1678, F1679, F1680, F1681, F1682, F1683, F1684, F1685, F1686, F1687, F1688, F1689, F1690, F1691, F1692, F1693, F1694, F1695, F1696, F1697, F1698, F1699, F1700, F1701, F1702, F1703, F1704, F1705, F1706, F1707, F1708, F1709, F1710, F1711, F1712, F1713, F1714, F1715, F1716, F1717, F1718, F1719, F1720, F1721, F1722, F1723, F1724, F1725, F1726, F1727, F1728, F1729, F1730, F1731, F1732, F1733, F1734, F1735, F1736, F1737, F1738, F1739, F1740, F1741, F1742, F1743, F1744, F1745, F1746, F1747, F1748, F1749, F1750, F1751, F1752, F1753, F1754, F1755, F1756, F1757, F1758, F1759, F1760, F1761, F1762, F1763, F1764, F1765, F1766, F1767, F1768, F1769, F1770, F1771, F1772, F1773, F1774, F1775, F1776, F1777, F1778, F1779, F1780, F1781, F1782, F1783, F1784, F1785, F1786, F1787, F1788, F1789, F1790, F1791, F1792, F1793, F1794, F1795, F1796, F1797, F1798, F1799, F1800, F1801, F1802, F1803, F1804, F1805, F1806, F1807, F1808, F1809, F1810, F1811, F1812, F1813, F1814, F1815, F1816, F1817, F1818, F1819, F1820, F1821, F1822, F1823, F1824, F1825, F1826, F1827, F1828, F1829, F1830, F1831, F1832, F1833, F1834, F1835, F1836, F1837, F1838, F1839, F1840, F1841, F1842, F1843, F1844, F1845, F1846, F1847, F1848, F1849, F1850, F1851, F1852, F1853, F1854, F1855, F1856, F1857, F1858, F1859, F1860, F1861, F1862, F1863, F1864, F1865, F1866, F1867, F1868, F1869, F1870, F1871, F1872, F1873, F1874, F1875, F1876, F1877, F1878, F1879, F1880, F1881, F1882, F1883, F1884, F1885, F1886, F1887, F1888, F1889, F1890, F1891, F1892, F1893, F1894, F1895, F1896, F1897, F1898, F1899, F1900, F1901, F1902, F1903, F1904, F1905, F1906, F1907, F1908, F1909, F1910, F1911, F1912, F1913, F1914, F1915, F1916, F1917, F1918, F1919, F1920, F1921, F1922, F1923, F1924, F1925, F1926, F1927, F1928, F1929, F1930, F1931, F1932, F1933, F1934, F1935, F1936, F1937, F1938, F1939, F1940, F1941, F1942, F1943, F1944, F1945, F1946, F1947, F1948, F1949, F1950, F1951, F1952, F1953, F1954, F1955, F1956, F1957, F1958, F1959, F1960, F1961, F1962, F1963, F1964, F1965, F1966, F1967, F1968, F1969, F1970, F1971, F1972, F1973, F1974, F1975, F1976, F1977, F1978, F1979, F1980, F1981, F1982, F1983, F1984, F1985, F1986, F1987, F1988, F1989, F1990, F1991, F1992, F1993, F1994, F1995, F1996, F1997, F1998, F1999, F2000

Findings and Recommendations 42 findings

F1
COMMET consists of a Commander, one other full time officer, and three volunteer officers who help out when needed. If necessary, the unit can call on the entire law enforcement community for assistance.
No recommendations for this finding
F2
Upon referral, COMMET personnel travel to locations within Mendocino County where they cut or uproot any growing marijuana plants they find and make appropriate arrests. They transport the plants for disposal, retaining some as potential evidence. COMMET personnel indicate that they only eradicate a small percentage of the marijuana grown in the County.
Related Recommendations (1)
R34
Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) 2001–2002 Mendocino County Grand Jury Final Report 59 H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) 2001–2002 Mendocino County Grand Jury Final Report 60 Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 61
F3
The Sheriff has determined that, given passage of Proposition 215 concerning medical marijuana and given his limited resources, he must concentrate his department’s efforts on eradication of large-scale plantings, which are obviously destined for illegal sale. Consequently, 2001-2002 Mendocino County Grand Jury Final Report 3 COMMET does not carry out raids on known medical plantings or on smaller patches.
No recommendations for this finding
F4
COMMET confiscates 100,000 outdoor plants and 30,000 indoor plants in an average year of operations.
Related Recommendations (1)
R34
Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) 2001–2002 Mendocino County Grand Jury Final Report 59 H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) 2001–2002 Mendocino County Grand Jury Final Report 60 Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 61
F5
COMMET personnel carry firearms and will have them drawn at the outset of an operation; use of firearms or other physical force is limited to situations involving potential injury to officers or others.
Related Recommendations (1)
R34
Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) 2001–2002 Mendocino County Grand Jury Final Report 59 H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) 2001–2002 Mendocino County Grand Jury Final Report 60 Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 61
F6
Testimony indicates that COMMET personnel are generally respectful of the persons and civil liberties of those they encounter and/or arrest. Law Enforcement Suppression Efforts: Methamphetamine Findings
Related Recommendations (2)
R5
E. The County Administrative Office review the following in all departments at least once a year. (Finding 6) 1. All departmental complaint logs. 2001–2002 Mendocino County Grand Jury Final Report 10 2. The placement of all signs. 3. The availability of the complaint forms. 4. The departments tracking of all complaints. Comment Because of the lack of a County-wide complaint policy, there is inconsistency throughout the County on how complaints are handled. Department heads would benefit from a County-sponsored personnel management training class about effective responses to employee grievances. Response Required Mendocino County Board of Supervisors Response Requested County Administrative Officer Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 11
R34
Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) 2001–2002 Mendocino County Grand Jury Final Report 59 H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) 2001–2002 Mendocino County Grand Jury Final Report 60 Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 61
F7
The Task Force operates under the supervision of the State Department of Justice, Bureau of Narcotics Enforcement. Personnel consist of two Sheriff’s deputies and one officer each from the Ukiah and Willits Police Departments and the Highway Patrol, a Probation Officer, a representative from the State Parks Department, and a representative of the District Attorney. Fort Bragg does not supply an officer, but it does help support the Task Force financially, as do the other jurisdictions.
Related Recommendations (1)
R34
Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) 2001–2002 Mendocino County Grand Jury Final Report 59 H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) 2001–2002 Mendocino County Grand Jury Final Report 60 Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 61
F8
Total funding for the Task Force is $52,000 ($30,000 from the State and $22,000 from participating law enforcement agencies. Participating agencies provide personnel and equipment.
Related Recommendations (1)
R34
Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) 2001–2002 Mendocino County Grand Jury Final Report 59 H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) 2001–2002 Mendocino County Grand Jury Final Report 60 Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 61
F9
The Task Force does not have enough resources to deal realistically with the meth problem in Mendocino County.
Related Recommendations (1)
R34
Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) 2001–2002 Mendocino County Grand Jury Final Report 59 H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) 2001–2002 Mendocino County Grand Jury Final Report 60 Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 61
F10
The Task Force deals with crimes involving violence, such as homicide and assault as well as burglary and drug crimes. Drug suppression is their major mission and within that they direct their primary activities toward elimination of production, trafficking and use of methamphetamine in the County.
Related Recommendations (1)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
F11
Task Force officers get leads concerning meth suppliers from persons they arrest, from paid or unpaid informants, and from interested citizens who are suspicious of certain activities. Starting with that information, they work up to larger dealers. Sometimes that process gets results, but whether they actually arrest a major supplier is often a matter of luck and timing.
Related Recommendations (1)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
F12
Officers express frustration at having to arrest the same violators time after time. They complain that the District Attorney often charges persons arrested for possession for sale with simple possession, which allows them to get probation or Proposition 36 diversion. The District 2001-2002 Mendocino County Grand Jury Final Report 4 Attorney, on the other hand, cites the difficulty of getting a conviction without solid proof that sales are involved.
Related Recommendations (2)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
R34
Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) 2001–2002 Mendocino County Grand Jury Final Report 59 H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) 2001–2002 Mendocino County Grand Jury Final Report 60 Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 61
F13
Some other law enforcement officers have complained that they receive little cooperation from the Task Force in the fight against meth. But Task Force personnel contend that they don’t get adequate information from other agencies to follow up. Other Approaches to the Drug Problem: AODP Findings
Related Recommendations (2)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
R34
Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) 2001–2002 Mendocino County Grand Jury Final Report 59 H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) 2001–2002 Mendocino County Grand Jury Final Report 60 Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 61
F14
The AODP is part of the County Public Health Department and has as a mission “to promote healthy behaviors by preventing, reducing and treating alcohol and other drug abuse in Mendocino County.” Most program funding comes from federal, State, and private foundation sources.
Related Recommendations (2)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
R34
Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) 2001–2002 Mendocino County Grand Jury Final Report 59 H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) 2001–2002 Mendocino County Grand Jury Final Report 60 Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 61
F15
AODP approaches the use of alcohol and other drugs as a public health problem, though they find it hard to convince others that that is the case.
Related Recommendations (2)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
R34
Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) 2001–2002 Mendocino County Grand Jury Final Report 59 H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) 2001–2002 Mendocino County Grand Jury Final Report 60 Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 61
F16
From July to December 2001, AODP saw 855 persons; 518 were involved in the criminal justice system.
Related Recommendations (2)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
R34
Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) 2001–2002 Mendocino County Grand Jury Final Report 59 H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) 2001–2002 Mendocino County Grand Jury Final Report 60 Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 61
F17
suggests that there may be no substantial improvement of the meth problem without an upgrading of the economic and educational status of residents of the County. Response Required Board of Supervisors (Recommendations B & E–G & related Findings) Mendocino County Sheriff (Recommendations A, B, & D & related Findings) Mendocino County Task Force Governing Board (Recommendations B–D & related Findings) District Attorney Recommendation B–D & related Findings) Response Requested Director, AODP (Recommendations E–G & related Findings) 2001-2002 Mendocino County Grand Jury Final Report 7 Complaint Policies and Procedures for Mendocino County The Grand Jury reviewed the County complaint policies and procedures and found a lack of uniformity in the application, content, and enforcement of the policies. Method of Investigation The Grand Jury interviewed the Assistant County Administrative Officer and the previous Senior Field Representative for Local 707 of the Service Employees International Union (SEIU). The Grand Jury reviewed Memorandum of Understanding Between The County of Mendocino and MCEBU/SEIU Local 707 (County/SEIU MOU), County Policy #16, and the policies and procedures submitted by the departments that had them. Background Information The Board of Supervisors adopted Policy #16 July 7, 1987, to address the procedure for the public’s right to criticize County personnel. Findings 1. County Policy #16 addresses only complaints by the public regarding County personnel and only those complaints presented to the Board of Supervisors or the Clerk of the Board. 2. The County does not have a written complaint policy to address procedural complaints presented to the individual County departments, to the Board of Supervisors, or to the Clerk of the Board. 3. The County/SEIU MOU Article 19 contains a grievance procedure for employees; however, the Human Resource Department does not have a written procedure for referring employees with grievances to the union contract. 4. Neither County ordinance nor the County Human Resource Department have written policies or procedures to accommodate any type of employee complaints not covered in the County/SEIU MOU. 5. The County does not publish or post a standard complaint form or complaint procedures. 6. The County Administrative Office does not monitor any of the departments to verify that a policy is in place to deal with all complaints. 7. The following County departments use Policy #16 as their complaint policy and therefore do not have a policy to handle about department procedures: Administration Office Agriculture 2001–2002 Mendocino County Grand Jury Final Report 9 Auditor-Controller Clerk of the Board County Counsel Farm Advisor General Services Human Resources Library Museum Risk Management Transportation Treasurer-Tax Collector Assessor/Clerk-Recorder (Complaints received at the counter or by telephone are referred to the department head.) 8. The following County departments have developed their own complaint policies and procedures and/or are using policies and procedures mandated by another agency: Information Services Solid Waste Division Air Quality Management District Animal Care and Control Child Support Services District Attorney Mental Health Planning and Building Probation Public Defender Public Health Sheriff-Coroner Social Services Water Agency
Related Recommendations (1)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
F18
AODP reports that persons negatively impacted by substance use take up two-thirds of hospital beds in the county.
Related Recommendations (2)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
R34
Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) 2001–2002 Mendocino County Grand Jury Final Report 59 H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) 2001–2002 Mendocino County Grand Jury Final Report 60 Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 61
F19
AODP has several options for treatment of substance users, ranging from intensive detoxification through post-detox, residential treatment, and day treatment to outpatient aftercare.
Related Recommendations (2)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
R34
Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) 2001–2002 Mendocino County Grand Jury Final Report 59 H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) 2001–2002 Mendocino County Grand Jury Final Report 60 Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 61
F20
AODP develops and circulates drug education curricula for use in the schools and encourages community based anti-substance use activities. Community Involvement in Suppression of Meth Use Findings
Related Recommendations (2)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
R34
Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) 2001–2002 Mendocino County Grand Jury Final Report 59 H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) 2001–2002 Mendocino County Grand Jury Final Report 60 Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 61
F21
Police recently arrested a local high school student for possession of meth for sale on campus.
Related Recommendations (2)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
R34
Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) 2001–2002 Mendocino County Grand Jury Final Report 59 H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) 2001–2002 Mendocino County Grand Jury Final Report 60 Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 61
F22
That incident motivated a teacher to contact Anderson Valley community leaders and agencies and bring some 30 people together at a meeting; that led to a larger community gathering on the topic of the meth problem attended by about 300 residents. Smaller groups are 2001-2002 Mendocino County Grand Jury Final Report 5 following up by getting together to learn ways to identify the problem and how to deal with it.
Related Recommendations (2)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
R34
Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) 2001–2002 Mendocino County Grand Jury Final Report 59 H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) 2001–2002 Mendocino County Grand Jury Final Report 60 Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 61
F23
As a result, law enforcement has stepped up its presence and anti- meth activities in that community.
Related Recommendations (2)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
R34
Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) 2001–2002 Mendocino County Grand Jury Final Report 59 H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) 2001–2002 Mendocino County Grand Jury Final Report 60 Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 61
F24
The Fire District is very astute in acquiring grants and new equipment. Willits Unified School District Willits Unified School District (School District) has undefined and uneven enforcement of dress codes and some school sites have maintenance problems. Method of Investigation The Grand Jury interviewed the School District Superintendent, school principals, and the Maintenance Supervisor. The Grand Jury toured school sites, including the Willits Charter School, and visited classes in session. The Grand Jury reviewed pertinent California Education Codes pertinent to school dress codes. Background Information The School District has an enrollment of 2,283 students and 153 paid staff. The School District has a dress code based on California Education Codes §35183 and 35294.2. Note §35294.2.(a)(2)(F): The provisions of any schoolwide dress code, pursuant to Section 35183, that prohibits pupils from wearing ‘gang-related apparel,’ if the school has adopted such a dress code. For those purposes, the comprehensive school safety plan shall define ‘gang-related apparel.’ The definition shall be limited to apparel that, if worn or displayed on a school campus, reasonably could be determined to threaten the health and safety of the school environment. Any schoolwide dress code established pursuant to this section and Section 35183 shall be enforced on the school campus and at any school- sponsored activity by the principal of the school or the person designated by the principal. For the purpose of this paragraph, ‘gang-related apparel’ shall not be considered a protected form of speech pursuant to Section
Related Recommendations (1)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
F25
The School District and Willits High School emphasize prohibition of certain colors or certain clothing and items that are known to depict gang colors or symbols and distract from teaching goals. The school safety plan does not define ‘gang-related apparel’ as required by 2001-2002 Mendocino County Grand Jury Final Report 41 Education Code §35294.2.(a)(2)(F). The Student Handbook does not specify prohibited colors or clothing items.
Related Recommendations (1)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
F26
Willits High School ground maintenance is poor. Back parking areas need upgrading. Some lockers are broken. Agriculture areas, including gardens and farm animal pens, are unkempt.
Related Recommendations (2)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
R34
Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) 2001–2002 Mendocino County Grand Jury Final Report 59 H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) 2001–2002 Mendocino County Grand Jury Final Report 60 Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 61
F27
The Willits High School dumpster area has no enclosure to hide the garbage and keep out animals.
Related Recommendations (2)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
R34
Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) 2001–2002 Mendocino County Grand Jury Final Report 59 H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) 2001–2002 Mendocino County Grand Jury Final Report 60 Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 61
F28
Many school sites have paved areas and walkways with uneven surfaces and potholes that can cause tripping.
Related Recommendations (1)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
F29
Baechtel Grove Middle School has a drainage problem on the west side of the school grounds, where older portable classrooms are located. Rain water puddles at ramps and runs under disabled students’ classrooms. Children have to traverse standing water to get to class. The standing water under classrooms also causes dampness and mold inside the classrooms.
Related Recommendations (2)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
R34
Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) 2001–2002 Mendocino County Grand Jury Final Report 59 H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) 2001–2002 Mendocino County Grand Jury Final Report 60 Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 61
F30
FCS staff stated that the appropriate place for parents to present grievances regarding case information and plans is at Court appearances.
Related Recommendations (2)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
R34
Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) 2001–2002 Mendocino County Grand Jury Final Report 59 H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) 2001–2002 Mendocino County Grand Jury Final Report 60 Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 61
F31
Parents interviewed were unaware they could file a complaint with the State Department of Social Services; however FCS does provide “Your Rights Under California Welfare Programs,” upon request. The brochure outlines civil rights and state remedies, but does not give specific local information on how to file a complaint. Staffing & Training
Related Recommendations (2)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
R34
Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) 2001–2002 Mendocino County Grand Jury Final Report 59 H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) 2001–2002 Mendocino County Grand Jury Final Report 60 Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 61
F32
Former and present inland FCS workers interviewed stated there is low morale among social workers and assistant social workers due to job stresses, low pay, and high turnover. Coast FCS workers report less turnover and higher morale.
Related Recommendations (2)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
R34
Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) 2001–2002 Mendocino County Grand Jury Final Report 59 H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) 2001–2002 Mendocino County Grand Jury Final Report 60 Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 61
F33
Social Workers testified that supervisors do not always look at the complexity of the cases when analyzing case loads. Some cases require more time on the part of the Social Worker
Related Recommendations (2)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
R34
Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) 2001–2002 Mendocino County Grand Jury Final Report 59 H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) 2001–2002 Mendocino County Grand Jury Final Report 60 Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 61
F34
Department-wide Social Worker turnover has been over 30% annually for the past three years, with a higher relative percentage in case- carrying Social Workers.
Related Recommendations (2)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
R34
Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) 2001–2002 Mendocino County Grand Jury Final Report 59 H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) 2001–2002 Mendocino County Grand Jury Final Report 60 Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director 2001–2002 Mendocino County Grand Jury Final Report 61
F35
FCS managers testified there is a statewide, as well as local, shortage of social workers. Educational facilities available for training Social Worker I are limited. Basic courses for Associate of Arts degree are available at Mendocino College and College of the Redwoods, but advanced training must be completed at distant campuses.
Related Recommendations (1)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
F36
FCS staff reports that they must deal on a regular basis with clients from minority groups who often lack English language skills. FCS lacks bilingual social workers and staff.
Related Recommendations (1)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
F37
FCS has not been successful recruiting Native Americans, even though Mendocino County has a large Native population.
Related Recommendations (1)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
F38
FCS has difficulty recruiting and retaining skilled administrative assistants because of the workload and low pay.
Related Recommendations (1)
R10
G. FCS train all Social Workers on use of the new guidelines for case planning. (Findings 12 -14) H. FCS stress to all County Social Workers the need for consistency in case plan requirements. (Findings 12 -14) I. FCS develop and use a checklist to involve parents in the case planning process. (Findings 15 - 19) J. FCS adopt a policy that informs parents step by step of their status. Develop a procedure and a form with incremental approvals, and an incremental approval checklist. K. If a case plan changes, FCS provide written explanation to parents (before a Court hearing), stating the reason why and involving parents in the change of the plan. (Findings 18, 19) L. FCS continue to train Social Workers in standards for removal and reunification of children. (Findings 10 - 20) M. FCS establish and follow procedures for apprising parents of their rights. (Findings 21 - 31) N. DSS ensure that written complaint information and forms are available in DSS and FCS public lobbies. (Findings 21, 24, 25) 2001–2002 Mendocino County Grand Jury Final Report 50 O. FCS establish and use a complaint log that includes the disposition of complaints. (Finding 26) P. FCS expand the brochure “Grievance Review Policy” to include grievance procedures for all aspects of client/FCS interactions. (Finding 30) Q. FCS Supervisors consider case-load complexity in assigning Social Worker case-load. (Finding 33) R. The County and DSS establish a coordinated Social Worker recruiting program among the College of Redwoods, Mendocino College, and local high schools with more outreach to Latino and Native American populations. (Findings 34-37) S. The DSS Director request that Mendocino College and the College of the Redwoods begin Social Worker Assistant programs and that Sonoma State and Dominican College satellite campuses begin Social Worker programs. (Finding 35) T. Board of Supervisors re-evaluate the salary schedule within FCS. (Findings 32 - 35, 39) U. The County fill the vacant positions. (Findings 38, 40) Comment Public awareness of child abuse and neglect issues is lacking. More outreach by government to the citizenry regarding these issues is needed. Substance abuse is involved in many instances of child abuse and neglect. More public awareness of substance abuse and the harm it causes to families is needed. The County Child Abuse Prevention is not providing information to the public. Family and Children’s Services prepares an annual report to the Board of Supervisors summarizing child welfare issues in the County. The Board of Supervisors should distribute this report to media and all professionals involved with children and make it available to the general public. The problem of unclear and changing requirements for family reunification is a complicated issue involving the judgment and expertise of the professionals involved. FCS is working toward standardizing these requirements throughout the County as much as possible. The Grand Jury encourages FCS in this effort. Several witnesses alluded to the lack of adequate foster care in the County. This problem has been visited by the Grand Jury previously. Perhaps it is time to do so again. Response Required Mendocino County Board of Supervisors Response Requested Department of Social Services Director 2001–2002 Mendocino County Grand Jury Final Report 51 Family and Children Services Director 2001–2002 Mendocino County Grand Jury Final Report 52 Domestic Violence Restraining Orders The Grand Jury investigated the process by which a person subject to domestic violence obtains a Restraining Order. The Restraining Order is designed to prevent named individuals from contacting those who see them as threatening and is effective for three years Method of Investigation The Grand Jury reviewed “Domestic Violence,” a packet on Restraining Orders issued by the court to anyone applying for a Temporary Restraining Order as a first step toward obtaining a Restraining Order. The Grand Jury interviewed court officials, about the Restraining Order process and spoke with the Sheriff, a police chief, and street officers from different law enforcement agencies about police experience with Restraining Orders.
F39
Low pay and a poor benefits package relative to other counties make it difficult to recruit experienced Social Workers. Experienced workers are attracted to other counties and agencies, which pay more, often have signing bonuses, and have better working conditions. 2001–2002 Mendocino County Grand Jury Final Report 49
No recommendations for this finding
F40
The FCS training position was vacant for several months during the past year. FCS now has an employee functioning as a trainer one-half of the time.
No recommendations for this finding
F41
FCS Supervisors train new Social Workers and FCS sends some Social Workers to UC Davis for specific training.
No recommendations for this finding
F2001 Page 2
Of the applications reviewed the Department issued 108 permits within 30 days, 22 permits between 30 and 60 days, and four permits after six months. The four permits issued after six months involved commercial and multiple residential projects.
No recommendations for this finding

Additional Recommendations 31

These recommendations are not explicitly linked to specific findings.

Comments 20