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Extracted from Consolidated Report

This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.

Orange County Grand Jury • 2012-2013

A Call For Ethical Standards: Corruption In Orange County the amount of $175,000 for two violations of campaign finance

Published: June 28, 2013 20 pages
View PDF View Full Original

Findings and Recommendations 8 findings

F1 Page 55
There is a lack of written policies, procedures, and guidelines relating to EEO laws and employee complaints in the County Human Resource Services Department. The County Human Resource Services Department is currently 2Albert Schweitzer 2012 – 2013 Orange County Grand Jury The Culture Of Harassment: Change On The Horizon personnel constrained due to its efforts in its re-centralization and should look to other ways to produce their policies.
Related Recommendations (1)
R1
Page 56
The County Human Resource Services Department shall prepare and publish policies, procedures, and guidelines related to all employee complaints and how they are investigated. Special attention, or separate policies, should be published for complaints related to discrimination and harassment to ensure they meet the Employer Responsibilities outlined in state and federal statute. If 2012 – 2013 Orange County Grand Jury The Culture Of Harassment: Change On The Horizon necessary, the County Human Resource Services Department should utilize the services of outside companies specializing in human resource matters. The Human Resource Services Department should develop, approve, and publish the policies and procedures The Board of Supervisors should support this effort with adequate funding. (F1)
F2 Page 56
The training of County employees on matters of discrimination and harassment is inadequate.
Related Recommendations (1)
R2
Page 57
All County employees and elected County officials shall undergo training on discrimination and harassment. At a minimum, all employees classified as supervisors and above should receive in-person training every two years, as well as have access to on-line training. The Board of Supervisors, and any other elected County officials, should participate in the in-person training at a minimum of once every two years. The Board of Supervisors should support this effort with adequate funding. (F2)
F3 Page 56
The training of Human Resource Services personnel is not consistent.
Related Recommendations (1)
R3
Page 57
The County Human Resource Services Department should develop specific training schedules for all of its personnel to ensure consistency in addressing County employee issues. The training should be ongoing and include both internal and external sources. Additional and specific training should be given to those in charge of investigating complaints. (F3)
F4 Page 56
Mandated qualifications for the position of Supervisor or Manager in the Human Resource Services Department lack the job specific requirement for human resource schooling, certifications, or equivalent experience.
Related Recommendations (1)
R4
Page 57
The County Human Resource Services Department shall re-write the job qualifications for any position of supervisor and above in the Human Resource Services Department to include mandatory certification, schooling, or equivalent experience in the human resource field. (F4)
F5 Page 56
Written policies, procedures, and guidelines for the referral of possible criminal conduct to law enforcement agencies do not exist.
Related Recommendations (1)
R5
Page 57
The Human Resource Services Department, with input from County Counsel shall draft policies, procedures, and guidelines for all agencies and departments on handling the reporting of potential criminal conduct by County employees. (F5)
F6 Page 56
Currently there is no way for an employee to contact the EEO Access Office with anonymity. If an employee wants to make a complaint and not reveal their name the only County mechanism to do so is the “fraud hotline” which may be confusing to employees who wish to report discrimination or harassment.
Related Recommendations (1)
R6
Page 57
The Human Resource Services Department should install a confidential communication source for employees who want to file complaints relating to discrimination or harassment with anonymity. The system should include multiple access paths such as mail, phone, fax, or email. Notification of this new County service should be accompanied by a vigorous email campaign and announcements by senior County management in meetings and their communications to their staff. Posters identifying how an employee can file a confidential complaint should be permanently posted in appropriate locations. The Board of Supervisors should support this effort with adequate funding. (F6)
F7 Page 56
The County did not initiate an outreach to the victims who had experienced sexual harassment over the last few years.
Related Recommendations (1)
R7
Page 57
The Board of Supervisors, in conjunction with the office of the CEO, the Human Resource Services Department, and with input on legal perspectives from County Counsel, shall initiate a formal outreach program for persons who have experienced discrimination or sexual harassment. The outreach should include counseling, if wanted, and an assessment of possible retaliation against any of the victims. (F7) 2012 – 2013 Orange County Grand Jury The Culture Of Harassment: Change On The Horizon
F8 Page 56
Other than re-issuing a yearly statement on the County policy regarding discrimination and harassment, County elected officials and executive management have undertaken no pro-active measures to address and change the County culture that allowed the tolerance of inappropriate behavior that was present for years. This culture continues and needs leadership to change.
Related Recommendations (1)
R8
Page 58
The Board of Supervisors and the Office of the CEO will define and implement a series of steps to affirm their leadership in achieving a harassment free workplace: (F8) a. Refresh the current board resolution so that it contains clear complaint handling protocols. b. Evaluate whether a policy on office relationships is appropriate for the County especially when it concerns managers and subordinates. c. Display a more pro-active voice, more than once a year, on delivering the message that having a harassment free environment is important. d. Evaluate hiring/training discrimination and harassment contact officers. e. Discontinue negative comments on anonymous complaints. f. Personally attend different County department meetings that provide opportunities to express the County commitment to a harassment free workplace.

No Responses Found 2

Government entities assigned to respond to this report. No response documents have been linked in our database.

County of Orange Agency
Orange County Board of Supervisors Elected County Office