📋
Extracted from Consolidated Report

This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.

Lake County Grand Jury • 2018-2019

Delivering a Difference – Meals on Wheels

11 pages
View PDF View Full Original

Findings and Recommendations 7 findings

F1 Page 80
The senior centers are individual 501c (non-profit) organizations; therefore, there is no coordination between the centers for purchasing food. This may contribute to higher food costs.
Related Recommendations (1)
R1
Page 81
The directors of each senior center that prepare meals should meet once per month to compare purchases to determine if combined buying may reduce costs. (F1)
F2 Page 80
The temperatures of the vast majority of meals being delivered are not being monitored. The Senior Centers are unable to verify that the temperature of these meals meet requirements (135°F or above and at 41°F or below) per the CRFD Article 2 Section 113996.
Related Recommendations (1)
R2
Page 81
Meal temperatures should be taken throughout the deliverer’s route. MOW participants should be told to re-heat their meal before eating. If the meal is not going to be eaten immediately, the meal then should be placed in the refrigerator. The senior centers can make a handout and distribute it to each participant to comply with this part of the recommendation. (F2)
F3 Page 80
Environmental Health Inspections are not being executed according to the required schedule. Violations of CHSC are being missed.
Related Recommendations (1)
R3
Page 81
Environmental Health should adhere to the expected number of inspections each year for each senior center. (F3)
F4 Page 80
Funds are not proportionally allocated by AAA to the Senior Centers based on meals delivered. The dollar amount per meal ranges from $1.94 to $6.59. 2018-2019 Lake County, California Civil Grand Jury Final Report 79
Related Recommendations (1)
R4
Page 81
The Area Agency on Aging (AAA) should re-evaluate how funds are being distributed to the senior centers for MOW. (F4)
F5 Page 81
There are not enough drivers delivering meals. It can take some drivers 2 hours to deliver their meals.
Related Recommendations (1)
R5
Page 81
Compensation needs to be given and/or increased for the MOW drivers. (F5, F6)
F6 Page 81
There is inconsistent compensation for MOW drivers and the senior centers. Some drivers receive $0 (they may take a meal) and other drivers receive $20/day.
Related Recommendations (1)
R5
Page 81
Compensation needs to be given and/or increased for the MOW drivers. (F5, F6)
F7 Page 81
Governmental proclamations and social media posts by government officials contain significantly incorrect numbers regarding service by MOW.
Related Recommendations (1)
R6
Page 81
Governmental officials should ensure that numbers are correct before issuing proclamations and postings. (F7) REQUEST FOR RESPONSES: Pursuant to Penal Code §933(c), the following response is required.  Board of Supervisors (R6) (90 days) The Grand Jury invites the following individuals to respond:  Director of Clearlake Senior Center (R1, R2, R5) (60 days)  Director of Clearlake Oaks Senior Center (R1, R2, R5) (60 days)  Director of Lakeport Senior Center (R1, R2, R5) (60 days)  Director of Middletown Senior Center (R1, R2, R5) (60 days)  Director of Environmental Health (R3) (60 days)  Program coordinator, Area Agency on Aging (R4) (60 Days) 2018-2019 Lake County, California Civil Grand Jury Final Report 80 Exhibit 1 2018-2019 Lake County, California Civil Grand Jury Final Report 81 Exhibit 2 2018-2019 Lake County, California Civil Grand Jury Final Report 82 Exhibit 3 2018-2019 Lake County, California Civil Grand Jury Final Report 83 2018-2019 Lake County, California Civil Grand Jury Final Report 84