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Extracted from Consolidated Report
This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.
Shasta County Grand Jury
• 2013-2014
Administrative Office 1450 Court St., SillT B a
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings 4 findings
F2
Page 115
11zere is a lack of specific tl111eli11es fo1• the steps withht the corfe e11force111e11t process (Fig11re 1). As a result, the Co1111ty does 1101 co11d11ct timely follow-11p act/011 to move cases to co11cl11slo11. Respo11se: The County Executive Officer disagrees with the finding. The difficulty in conducting timely follow-up is a direct consequence of limited resources. The Honorable Gregory Gaul Shasta County Superior Court July 11, 2014 Page2
F3
Page 116
The Co1111ty's permit track/ug system (Permits Plus) is i,ot provirling enough informat/011 to cleal'!y 111ulerstall(f the type and the 11111/tre of the violations occurrhtg within the County 01· wltlch open cases still 11eed re111ediatio11. · Response: TI1e County Executive Officer agrees with the finding.
F4
Page 116
The Board of Supervisors camtot provide effective oversight of the code e11force111e11t process because It does not receive written reports regarding code e11force111e11t activities a11d statistics. Respo11se: The County Executive Officer partially disagrees with the finding. There are other methods of receiving results from code enforcement activities. FS. The total cost ofc ode enforcement Is 1101 clearji·om the County Budget, Response: The County Executive Officer disagrees with the finding. Infonnation regarding cost associated with a depaiiment's activities is reaclily available.
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Page 122
Bus schedules and route maps were not available to the extent stated on the RABA website which inhibits casual ridership and ability ofriders to use the system. Response: The respondent agrees with this fmding
Recommendations 3
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R2Page 116The Board of Supervisors, the Co1111ty Executive Officer and the Directo1· of Resource Ma11ageme11t work together to establish specific ti111ell11es for l111ple111e11tatio11 of code e11force111e11t measwes, and that tltis be accomplished by Jmmmy 1, 2015. Response: The County Executive Officer will forther analyze and evaluate current imjilementation of the recommendation.
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R3Page 116The Co1111ty assess the capabilities of its c11rre11t permit tracing system to .deter111l11e If it is able to allow ma11agel'!al oversight of the code violat/011 The Honorable Gregory Gaul , Shasta County Superior Coutt July 11, 2014 Page3 process. If it Is found lll(ufequ«te, Resource Mmwge111e11t 'st«ff submit to the B 011rd of Supervisors « propos«l to obt«l11 mi «pproprl«te permit tmckl11g softw«re system for co11sidemt/011 «s pm·t of the budget process. This software should /11clude the ability for st«ff 111 all «ffected depart111e11ts to view outstmuflng violatlo11s prior to b11ildl11g a11d ((md use permits being Issued. Respo11se: The County Executive Officer plans to implement the recommendation in the future. 'R4. A quarterly ivrltte11 report be submitted to the Co1111tj, Executive Officer mid the Board of S11perv/sor~, begh111/11g October I, 2014; showing the progress made 011 resolvi11g the b«cklog ofviol«t/ons. An m11111«l writte11 repo1•t be submitted to the County Board ofS upervisors am! Cou11ty Executive Office,; prior to budget co11sirlerat/011, classifying the. nature and type of v/olatio11s and backlogs of cases. Response: The County Executive Officer plans to implement the reconunendation in the foture. RS. Beginning Fiscal Yem• 2014-2015, there be a separate cost acco1111ti11g of both expenditures and reve1111es associated with code e11forceme11t so that the true cost to the ge11eral public mu! Co1111ty may be calculated, l11cl11dlllg the costs from all departments that are involved in code e11force111e11t activities: Response: The County Executive Officer will not implement the recommendation. Information regarding cost associated with a depai1ment's activities is readily available. B. An Evolving Mission in a Changing County: Volunteer Fire Companies
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R4Page 123The Grand Jury reconunends that RABA develop paitnerships that benefit RABA and its customers in the areas ofD emand Response and regional bus service with SRTA that could help reduce operating costs. Response: RABA agrees with this recommendation. SRT A is currently contracting with a consultant to provide recommendations on how to efficiently utilize the Consolidated Transportation Services Agency (CTSA) and other transportation providers to best serve the co1nn1uuily needs. RABA staff will work closely with SRTA to develop options to coordinate and consolidate transpo1tation services by multiple providers to ensure duplication of se1vices is minimized and resources are shared to provide the most efficient and convenient service to the conununity. However, regional bus se1vice outside the RABA service area is the responsibility of other jurisdiction providers and involvement is limited to c01mnunication and coordination of se1vices. RS. The Grand Jmy recommends that within one year, RABA needs to have bus arrival tinles posted at locations used by its riders and update the infonnation on locations stated on the website where schedules and maps are available and insure distribution ofand post schedules and maps at se1vice agencies, schools, high volume rider destinations and transit stops. Response: RABA intends to implement this recommendation. The RABA Board recently approved the SRTP. The SRTP proposes improvements to the fixed route system and includes recouunendations on how the information is c01mnunicated to customers. This will include updated stop and schedule information at transit stops, transfer centers, and the RABA website. Staff will also update ·the Ride Guide distribution list to reflect current agencies and outlets. In addition, RABA intends to update its GPS teclmology and Intelligent Transportation Systems that will likely include real time bus monitoring and text messaging of anival times and delays.