Santa Barbara County Grand Jury
• 2020-2021
• Agency Response
Response to:
CYBER-ATTACKS THREATEN SANTA BARBARA COUNTY
Response to 2020 Grand Jury Report: Cyber-Attacks Threaten Santa Barbara County*
⚠️ Aviso de traducción: Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings and Recommendations 8 findings
F1
Ensuring critical cyber security tasks and activities are properly executed on a timely basis requires a designated individual to be accountable and responsible. Response to Finding 1 - AGREE
Related Recommendations (1)
R1
That each public entity within Santa Barbara County designate an individual to be accountable and responsible to oversee cyber security.
F2
Most public entities within Santa Barbara County have an inadequate understanding of what communication and electronic systems they use and what data they maintain, and do not fully understand the risks, security issues and costs associated with the destruction of systems or loss of data. Response to Finding 2 – DISAGREE PARTIALLY WITH AN EXPLANATION – the City of Buellton can only agree with this statement as it pertains to its own understanding of its systems and the risks and other issues associated with them. The City of Buellton has no knowledge of other public entities within Santa Barbara County with regard to this issue.
Related Recommendations (1)
R2
That each public entity within Santa Barbara County complete a full inventory of their data, electronic and communication systems and determine the related security risks.
F3
Some public entities within Santa Barbara County do not have a written cyber security plan. Response to Finding 3 - AGREE
Related Recommendations (1)
R3
That each public entity within Santa Barbara County establish a written cyber security plan.
F4
Nationally, cyber-attacks on governmental organizations have been successful for many years and are occurring with more frequency and sophistication. Response to Finding 4 - AGREE <b>Recommendation 4</b> That each public entity within Santa Barbara County take substantial steps to protect data from internal and external attacks or threats. Response to Recommendation 4 - REQUIRES FURTHER ANALYSIS - While the City of Buellton has taken steps to protect its data from threats (both internal and external), there is still a question as to whether those steps are adequate in light of modern cyber security threats. Completion of this analysis will occur upon the engagement of an Information Technology consultant, as discussed in responses to previous recommendations, with corrective measures (if necessary) undertaken upon identification.
Related Recommendations (1)
R4
Page 3
That each public entity within Santa Barbara County take substantial steps to protect data from internal and external attacks or threats. Response to Recommendation 4— REQUIRES FURTHER ANALYSIS — While the City of Buellton has taken steps to protect its data from threats (both internal and external), there is still a question as to whether those steps are adequate in light of modern cyber security threats. Completion of this analysis will occur upon the engagement of an Information Technology consultant, as discussed in responses to previous recommendations, with corrective measures (if necessary) undertaken upon identification.
F5
Cyber-attackers use a number of methods to install malicious software on systems including access through backdoors, staff or employee carelessness, and known bugs in software. Response to Finding 5 - AGREE
Related Recommendations (4)
R5a
That each public entity within Santa Barbara County install and maintain current antivirus software to detect malware and other threats.
R5b
Page 3
That each public entity within Santa Barbara County install and update all operating software regularly. Response to Recommendation 5b — WILL BE IMPLEMENTED - The City of Buellton has ensured that the operating systems of all of its computers and servers are regularly updated with all recommended security updates and patches. However, in Buellton Response to Grand Jury Report June 8, 2020 January of 2020, a number of the computers operated by the City were running the Windows 7 operating system, which ceased to be supported with such security updates by Microsoft. Critical devices, such as servers and desktop/aptop devices which are used to access finance applications and other sensitive data, were upgraded to Windows 10. Some less critical devices have not yet been upgraded, due to budgetary constraints. However, these are scheduled for upgrade to Windows 10 in the coming Fiscal Year 2020/21 budget, and will be upgraded shortly.
R5c
That each public entity within Santa Barbara County periodically train employees and then test their cyber security awareness.
R5d
That each public entity within Santa Barbara County periodically ensure electronic system- related contractors have been trained for cyber security awareness.
F6
If data is lost or compromised for any reason, including cyber-attack, mechanical failure or error, the most cost effective and expedient way to recover is to have current data backups and a plan to reinstall it. Response to Finding 6 - AGREE
Related Recommendations (2)
R6a
That each public entity within Santa Barbara County create and implement a full backup and recovery plan. Buellton Response to Grand Jury Report June 8, 2020
R6b
That each public entity within Santa Barbara County regularly update and test their backup and recovery plan.
F7
Some public entities within Santa Barbara County do not have any, or adequate, cyber insurance. Response to Finding 7 - AGREE
Related Recommendations (1)
R7
That each public entity within Santa Barbara County secure adequate cyber insurance.
F8
A cost-effective method to address cyber risks and concerns is to form an information sharing and learning consortium. Response to Finding 8 - AGREE <b>Recommendation 8</b> That each public entity within Santa Barbara County that is unable to allocate adequate funds for cyber security develop a cybersecurity working group to establish best practices and share costs for education, expertise, and insurance. Buellton Response to Grand Jury Report June 8, 2020 Response to Recommendation 8 – REQUIRES FURTHER ANALYSIS – The City of Buellton expects to be able to allocate adequate funding for cyber security considerations within its Information Technology management program. However, the participation in such a working group with other agencies may, nevertheless, be beneficial. Moving forward, the City will investigate the benefits of participating with other jurisdictions or agencies in such a working group to enhance cyber security within the County. The City of Buellton hopes that you have found these responses both sufficient and useful. Should additional information be required, please feel free to contact me directly. Respectfully Submitted, Scott Wolfe, AICP Cc: The Honorable Judge Michael J. Carrozzo 1100 Anacapa Street Santa Barbara, CA 93101
Related Recommendations (1)
R8
Page 5
That each public entity within Santa Barbara County that is unable to allocate adequate funds for cyber security develop a cybersecurity working group to establish best practices and share costs for education, expertise, and insurance. Buellton Response to Grand Jury Report June 8, 2020 Response to Recommendation 8 - REQUIRES FURTHER ANALYSIS — The City of Buellton expects to be able to allocate adequate funding for cyber security considerations within its Information Technology management program. However, the participation in such a working group with other agencies may, nevertheless, be beneficial. Moving forward, the City will investigate the benefits of participating with other jurisdictions or agencies in such a working group to enhance cyber security within the County. The City of Buellton hopes that you have found these responses both sufficient and useful. Should additional information be required, please feel free to contact me directly. Respectfully Submitted, Scott Wolfe, AICP City Manager Cc: The Honorable Judge Michael J. Carrozzo 1100 Anacapa Street Santa Barbara, CA 93101
* This report's PDF did not contain easily extractable text and required Optical Character Recognition (OCR) for analysis. There may be minor errors in the extracted findings and recommendations due to OCR limitations with scanned documents.