Calaveras County Grand Jury
• 2019-2020
Veterans Services Photo by: https://wallacebursonassociation.weebly.com/
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings and Recommendations 4 findings
F1
As of Aug 2019, the VSO staffing levels limited veteran access to available services. As of June 1, 2020, two part time clerical positions were added which enables the office to run efficiently. These federally funded jobs will end on September 30, 2020. As of July 1, 2020, an Outreach Coordinator was hired. 4
Related Recommendations (1)
R1
The CCGJ recommends the VSO to seek permanent County funding for the clerical . positions. Required Responses: • Calaveras County Board of Supervisors Invited Responses: • Executive Services Officer of the VSO
F2
Without a written policy and procedure manual there is a lack of clearly-defined operating processes in the event of personnel changes.
Related Recommendations (1)
R2
The CCGJ recommends that the VSO establish a written policy and procedures manual by June 30, 2021. Required Responses: • Calaveras County Board of Supervisors Invited Responses: • Executive Services Officer of the VSO
F3
Information pertaining to the services of the VSO is limited when veterans cannot access the internet or live in remote regions of the County.
Related Recommendations (1)
R3
The CCGJ recommends the VSO continue to send information regarding veteran services and events to the County library branches, community centers, churches, and merchants, for posting in a public space. Required Responses: • None Invited Responses: • Executive Services Officer of the VSO
F4
It can be challenging for veterans living outside the Valley Springs/western Calaveras area to visit the VSO.
Related Recommendations (1)
R4
The CCGJ recommends that the VSO consider partnering with other Veterans Memorial Districts, including Angels Camp and libraries to provide outreach services with regular office hours, in those areas. Required Responses: • None 5 Invited Responses: • Executive Services Officer of the VSO REFERENCE SOURCES • U.S. Census 2018 5-year survey • Statista Research Department, April 29, 2019(statista.com/topics/1279/veterans) • Statistics from Veterans Services Office 2020