Santa Clara County Grand Jury • 2012-2013

Law Enforcement Public Complaint Procedures

Published: June 13, 2013 17 pages

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⚠️ Aviso de traducción: Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.

⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.

Findings 30 findings

The Campbell Police Department makes their complaint procedure available only in hard copy form in their lobby.

The Campbell Police Department makes their complaint procedure available only in English.

The Gilroy Police Department makes their complaint materials available only upon request.

The Gilroy Police Department makes their multilingual complaint materials available only upon request.

The Los Altos Police Department makes all of their multilingual complaint materials available on-line and also freely available in hard copy form in their lobby.

The Los Altos Police Department complaint form includes reference to the unconstitutional California Penal Code Section 148.6 criminal advisory.

The Los Gatos/Monte Sereno Police Department does not make all of their complaint materials available on-line and also freely available in hard copy form in their lobby.

The Los Gatos/Monte Sereno Police Department complaint materials are only available in English.

The Milpitas Police Department does not make all of their complaint materials available on-line and also freely available in hard copy form in their lobby. 10

F10

The Milpitas Police Department does not make multilingual complaint materials available on-line and also freely available in hard copy form in their lobby.

F11

The Morgan Hill Police Department does not make their complaint materials freely available in hard copy form in their lobby.

F12

The Morgan Hill Police Department complaint materials are available only in English.

F13

The Morgan Hill Police Department complaint materials include reference to the unconstitutional California Penal Code Section 148.6 criminal advisory and language that mirrors the California Civil Code Section 47.5 civil advisory.

F14

The Mountain View Police Department does not make all of their complaint materials available on-line and also freely available in their lobby in hard copy form.

F15

The Mountain View Police Department complaint materials are available only in English.

F16

The Mountain View Police Department complaint materials include reference to the unconstitutional California Penal Code Section 148.6 criminal advisory.

F17

The Palo Alto Police Department does not make their complaint materials freely available in hard copy form in their lobby.

F18

The Palo Alto Police Department does not make multilingual complaint materials freely available in hard copy form in their lobby. 12

F19

The San Jose Police Department complaint form provides little guidance to the complainant about what information is needed.

F20

The San Jose Police Department does not make all of their complaint materials freely available in hard copy form in all of their lobbies.

F21

The San Jose Police Department does not make all of their multilingual complaint materials available on-line and also freely available in hard copy form in all their lobbies.

F22

The Santa Clara Police Department does not make all complaint materials available on- line and also freely available in hard copy form in their lobby.

F23

The Santa Clara Police Department does not make multilingual complaint materials available on-line and also freely available in hard copy form in their lobby.

F24

The Office of the Sheriff does not make their complaint materials freely available in hard copy form in all their lobbies.

F25

The Office of the Sheriff does not make multilingual complaint materials freely available in hard copy form in all their lobbies.

F26

The Office of the Sheriff complaint materials include language that mirrors California Civil Code Section 47.5 civil advisory.

F27

The Sunnyvale Department of Public Safety on-line complaint form provides little guidance to the complainant about what information is needed. 14

F28

The Sunnyvale Department of Public Safety does not make all of their complaint materials available in all Department of Public Safety websites operated by the City of Sunnyvale.

F29

The Sunnyvale Department of Public Safety does not make multilingual complaint materials freely available in hard copy form in their lobby.

F30

The Sunnyvale Department of Public Safety complaint materials include reference to the unconstitutional California Penal Code Section 148.6 criminal advisory.

Recommendations 30

R1a

The Campbell Police Department should make their complaint procedure available on- line.
R1b

The Campbell Police Department should make a complaint form available on-line and also freely available in hard copy form in their lobby.
R2

The Campbell Police Department should make multilingual complaint materials available on-line and also freely available in hard copy form in their lobby.
R3

The Gilroy Police Department should make their complaint materials available on-line and also freely available in hard copy form in their lobby.
R4

The Gilroy Police Department should make their multilingual complaint materials available on-line and also freely available in hard copy form in their lobby. 9
R6

The Los Altos Police Department should remove reference to the unconstitutional California Penal Code Section 148.6 criminal advisory from their complaint form.
R7

The Los Gatos/Monte Sereno Police Department should make their complaint materials available on-line and also freely available in hard copy form in their lobby.
R8

The Los Gatos/Monte Sereno Police Department should make multilingual complaint materials available on-line and also freely available in hard copy form in their lobby.
R9

The Milpitas Police Department should make their complaint materials available on-line and also freely available in hard copy form in their lobby.
R10

The Milpitas Police Department should make multilingual complaint materials available on-line and also freely available in hard copy form in their lobby.
R11

The Morgan Hill Police Department should make their complaint materials freely available in hard copy form in their lobby.
R12

The Morgan Hill Police Department should make multilingual complaint materials available on-line and also freely available in hard copy form in their lobby.
R13

The Morgan Hill Police Department should remove reference to the unconstitutional California Penal Code Section 148.6 advisory and the language that mirrors the California Civil Code Section 47.5 civil advisory from their complaint materials. 11
R14

The Mountain View Police Department should make their complaint materials available on-line and also freely available in hard copy form in their lobby.
R15

The Mountain View Police Department should make multilingual complaint materials available on-line and also freely available in hard copy form in their lobby.
R16

The Mountain View Police Department should remove reference to the unconstitutional California Penal Code Section 148.6 criminal advisory from their complaint materials.
R17

The Palo Alto Police Department should make their complaint materials freely available in hard copy form in their lobby.
R18

The Palo Alto Police Department should make multilingual complaint materials freely available in hard copy form in their lobby.
R19

The San Jose Police Department should add content guidance to their complaint form.
R20

The San Jose Police Department should make their complaint materials freely available in hard copy form in all their lobbies.
R21

The San Jose Police Department should make all of their multilingual complaint materials available on-line and also freely available in hard copy form in all their lobbies.
R22

The Santa Clara Police Department should make all complaint materials available on- line and also freely available in hard copy form in their lobby. 13
R23

The Santa Clara Police Department should make multilingual complaint materials available on-line and also freely available in hard copy form in their lobby.
R24

The Office of the Sheriff should make their complaint materials freely available in hard copy form in all their lobbies.
R25

The Office of the Sheriff should make multilingual complaint materials freely available in hard copy form in all their lobbies.
R26

The Office of the Sheriff should remove the language that mirrors California Civil Code Section 47.5 civil advisory from their complaint materials.
R27

The Sunnyvale Department of Public Safety should add content guidance to their on- line complaint form.
R28

The Sunnyvale Department of Public Safety should make their complaint materials available in all Department of Public Safety websites operated by the City of Sunnyvale.
R29

The Sunnyvale Department of Public Safety should make multilingual complaint materials freely available in hard copy form in their lobby.
R30

The Sunnyvale Department of Public Safety should remove reference to the unconstitutional California Penal Code Section 148.6 criminal advisory from their complaint materials.