Solano County Grand Jury
• 2023-2024
• Agency Response
Response to:
Community Action Partnership Solano JPA
County Administrator’s Office Bill Emlen
⚠️ Aviso de traducción: Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Note: Missing finding numbers detected: F2, F3, F4, F11
Findings and Recommendations 10 findings
F1
Page 1
Shelter Solano, Inc’s lack of unrestricted funding prevents the shelter from operating at capacity. Response to Finding 1 The Solano County Administrator disagrees with this finding. As noted above, SSI is an independent, private non-profit and is not a division of the County and as such, the County has no information to determine whether unrestricted funding would allow the shelter to operate at full capacity, particularly since many of its funding sources do require an agreed upon number of beds be reserved for clients of those specific programs or other agencies. Without these funding sources, SSI might not be able to maintain operations at the current level and consequently might potentially be unable to serve any unhoused individuals in the county. The County has no authority to control SSI’s operations aside from mutually agreed upon contractual obligations. Additionally, due to the critical nature of some of the programs supported by the funding sources, such as Solano County Behavioral Health, having beds available provides critical stabilization to individuals served by these programs. Therefore, the County has no intention of modifying its contract to remove this restriction.
Related Recommendations (2)
R1A
Page 2
Local agency partners associated with Shelter Solano, Inc. must assist acquiring funding streams that increase the number of unrestricted beds.
R1B
Page 2
Local agency partners adopt a regionalized service delivery and funding model that does not restrict bed usage based on a bed-night rate agreement with the county and/or donor city, but rather allows access to beds based on client need regardless of the city of origin and works toward reducing the number of homeless living on the streets.
F5
Page 3
There is a lack of metrics and comprehensive data collection to inform decision-making, to monitor and measure program efficacy and performance, as well as outcomes across the homeless service continuum. Response to Finding 5 The Solano County Administrator partially disagrees with this finding. The U.S. Department of Housing and Urban Development (HUD) requires all agencies that receive federal funding for the provision of homeless services enter data into a computer system known as the Homeless Management Information System (HMIS). Each Continuum of Care is responsible for selecting an HMIS software solution that complies with HUD’s data collection, management, and reporting standards. However, the data, once collected, cannot be modified to reflect local conditions and some modifications could be beneficial to service providers and the community as a whole to better understand needs and outcomes in the county. The County does not have the authority to require that all agencies providing services to the unhoused in the county report based on a more regionalized basis, and if an agency does not receive federal funding, there is no requirement, and the County cannot require, that the agency report at all.
Related Recommendations (1)
R5
Page 3
Across the continuum of services, develop metrics to measure and monitor program efficacy, performance and outcomes, to include a transparent system of reporting.
F6
Page 3
Despite improved collaboration between the service providers, funders, municipal government, and county, there remains a lack of an overall leadership role/authority. Response to Finding 6 The Solano County Administrator partially disagrees with this finding. The County agrees that a coordinated leadership effort between the incorporated cities and the County would be of great benefit to the work of providing services to the unhoused, but no single entity has the authority to undertake such a role. However, the County has recently been engaged in meeting with all the cities in the county to modify the membership of the CAP Solano JPA Board of Directors to consist of elected officials from each jurisdiction’s governing body. Having a Board comprised of policymakers throughout the county will greatly assist in developing more countywide solutions to remove barriers to housing the unhoused.
Related Recommendations (2)
R6A
Page 4
Overall leadership with authority to address homelessness is required to provide direction, ensure timely coordination of services, demand accountability, and liaison with the community.
R6B
Page 4
All stakeholders request the county provide the leadership, authority, and accountability to ensure timely coordination of services delivered in the most efficient, effective manner.
F7
Page 4
The SCCGJ found no evidence that CAP Solano, JPA is registered as a public agency with the State of California or Solano County as required. Response to Finding 7 The Solano County Administrator partially disagrees with this finding since Solano County has no direct knowledge of what the SCCGJ did or did not find in its investigation.
Related Recommendations (1)
R7
Page 5
CAP Solano, JPA file the necessary forms with the State of California and Solano County and consistently meet filing requirements.
F8
Page 5
The public is unaware of the volume of money coming into Solano County to address the homeless issue. Response to Finding 8 The Solano County Administrator disagrees partially with this finding in that there are many different sources of funding, including private donations, that would make it quite difficult to track the total volume of funds coming into Solano County to provide homeless solutions. As it pertains to the County’s expenditures on homeless solutions, the County’s budget is fully accessible and transparent in terms of funds in the Budget directed to homeless solutions.
Related Recommendations (1)
R8
Page 5
CAP Solano, JPA should create a dashboard disclosing the money coming into Solano County; how it is used, by whom, and their return on investment (program outcomes).
F9
Page 5
Feedback from multiple stakeholders and document review during the SCCGJ’s investigation revealed that CES is not currently providing the expected services. Response to Finding 9 The Solano County Administrator disagrees with this finding as it is not warranted since it is beyond the scope of the County’s authority and should be addressed to the CAP Solano, JPA.
Related Recommendations (2)
R9A
Page 6
The appropriate authority assesses Resource Connect’s current state of operations to identify its readiness to provide the expected services in a user-friendly, timely manner that reduces the long waitlists currently in place.
R9B
Page 6
Create a post-assessment strategy to move Resource Connect towards operating at a level that meets standard expectations for their role.
F10
Page 6
Lack of housing makes it difficult for individuals to successfully graduate out of Shelter Solano, Inc. into permanent housing as required by the Housing First Delivery Model used in Solano County. Response to Finding 10 The Solano County Administrator partially disagrees with this finding. The County agrees that there is an inadequate amount of affordable housing units in Solano County, and this creates challenges when trying to provide services to the unhoused, but there are many reasons why individuals do not successfully transition into permanent housing.
Related Recommendations (2)
R10A
Page 6
To successfully address homelessness in Solano County requires that the county and cities work together to secure housing in their respective communities.
R10B
Page 7
Engagement and education of the general public around homelessness is required to gain the public’s understanding, trust, and input in supporting the county’s homeless residents.
F12
Page 7
Direct observation and feedback received during Shelter Solano, Inc. site visit revealed shelter maintenance has been neglected. Response to Finding 12 The Solano County Administrator disagrees with this finding because the County has no recent direct knowledge of the condition of the shelter structure or what the SCCGJ observed during their visit.
Related Recommendations (2)
R12A
Page 7
Adoption of a Regional Service Delivery model in Solano County that stabilizes funding to consistently meet operational needs.
R12B
Page 8
Scheduled maintenance becomes a high priority budget item as funding streams stabilize.
F13
Page 8
Direct observation, document review, and feedback during the Solano County Civil Grand Jury investigation revealed gaps in service delivery along the entire continuum of services. Response to Finding 13 The Solano County Administrator disagrees partially with this finding. The subject of this report is “homelessness and Shelter Solano, Inc’s role in serving the homeless community” and does not appear to have included a full review of the entire continuum of care in the county.
Related Recommendations (2)
R13A
Page 8
The county secures a comprehensive independent assessment across the continuum of homeless services to include: • Leadership • Level of collaboration among stakeholders • Funding • How services are accessed • Quality of services provided • Measurement of outcomes • Mechanism to ensure accountability • Transparency of reporting
R13B
Page 9
The county develops a strategic plan that includes a timeline for the implementation of recommendations from the independent assessment in recommendation 13A.
F14
Page 9
A document review conducted by the Solano County Civil Grand Jury revealed discrepancies and inconsistent accounting and reporting practices among the entities providing services to the homeless in Solano County. Response to Finding 14 The Solano County Administrator disagrees wholly with this finding as to the extent this finding relates to the County and has no ability to comment on any entity outside of the contract and/or control of the County.
Related Recommendations (2)
R14A
Page 9
Entities use a consistent reporting mechanism for the awarding of funding to keep the community informed and assured that the money is being spent effectively and as intended.
R14B
Page 10
County performs or hires a Forensic Accountant to perform a Forensic Audit of money being spent across the continuum of homeless services in Solano County.