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Extraído del Informe Consolidado
Esta investigación fue publicada originalmente como parte de un informe consolidado más amplio que contiene múltiples investigaciones. Consulte el PDF consolidado para ver el documento completo.
⚠️ Aviso de traducción: Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings 12 findings
F1
Page 260
Although the child care payment amount is based on an approved number of child care hours, DPSS does not verify the actual number of attendance hours and does not require the APPs in the current contracts to verify the number of hours provided.
F2
Page 260
Although DPSS procedures require original documents from parents and child care providers, copies are often accepted.
F3
Page 260
Although the CalWORKS California-administered Stage 2 and 3 child care programs require sign-in and sign-out sheets for children in day care, the County of Los Angeles-administered child care Stage 1 program has no such requirement.
F4
Page 260
Signatures of the parent or child care provider on forms being processed by the APPs are not always matched to other documents in the file.
F5
Page 261
Agreements between the APPs and the child care providers may not stipulate all the requirements of DPSS and the State-required child health and safety issues.
F6
Page 261
A Contract Monitoring Project and a Contract Monitoring Division Report, both completed by the County of Los Angeles Auditor/Controller, cited the following: • A parent reported that neither she nor her child had received services from the child care provider for which the County was billed $12,400. • A parent case file did not contain a copy of the day care provider’s current business license, taxpayer identification number, or Social Security number as required by the contract. • Child care payments were made to child care providers for parents who were not qualified or enrolled in any activity which qualified them for benefits. • DPSS was billed twice for the same retroactive services.
F7
Page 261
The APP child care outreach marketing program lacks County of Los Angeles direction. We are not aware of documentation as to the effectiveness of this program, the reach of the marketing, media used, or responses.
F8
Page 262
DPSS and the APPs communicate primarily through the GAIN Employment Activity and Reporting System (GEARS) computer system which is maintained by DPSS. The APPs report that when the system is down, data communication with DPSS ends. The GEARS system is supposed to provide the APPs with correct and current information. However, we are told the data on the GEARS system may be out of date by as much as one to two weeks.
F9
Page 262
Some personnel of DPSS and APPs advise that changes in employment, job training, or school hours are entered into the GEARS system by DPSS only at the beginning of the month. If any of these hours of attendance change on the 2nd of the month or thereafter, the full payment for child care continues until the end of the month.
F10
Page 262
The DPSS process requires that the parent report their attendance at school or training. APP personnel and DPSS investigators indicate that self-certification is not always reliable.
F11
Page 262
Any changes in the parent’s schedule that would affect child care hours are reported by the parent on a Quarterly Report (QR7) form supplied by DPSS.
F12
Page 262
Not all DPSS forms specify that the parent or child care provider is signing under penalty of perjury.
Recommendations 12
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R1Page 260There should be random and unannounced visits at least once every ninety days to the child care sites to verify the childrens’ presence. This verification should be done either by DPSS or be required by the APPs in revised DPSS-APP contracts.
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R2Page 260DPSS should require the APPs to accept only original documents or copies that have been seen and annotated by DPSS.
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R3Page 260DPSS should require by incorporation in the APP contract daily parental sign-in and sign-out sheets.
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R4Page 260DPSS should ensure by monthly file reviews that signatures on signature cards in files match the signatures of the parent and child care provider. The Auditor-Controller and contracts department of DPSS must also have access to these records for audits. These requirements must also be included in the APP contract. 244 2005-2006 County of Los Angeles Civil Grand Jury
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R5Page 261DPSS should review the DPSS-APP contracts and agreements to ensure that child health and safety requirements are addressed by both the APPs and child care providers.
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R6Page 261Each step of the DPSS process should be verified, and APP contracts and files should be monitored and audited: to prevent paying for child care not provided, to ensure that parents are eligible for child care support, to eliminate double billing, and to ensure that documentation required by the contract is in place through random reviews of APP files. DPSS has the primary responsibility for verification and should request assistance as needed from the Auditor-Controller, District Attorney and Chief Administrative Office.
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R7Page 261Marketing of the APP CalWORKS child care outreach program should be regularly evaluated by DPSS to determine its effectiveness. 2005 – 2006 County of Los Angeles Civil Grand Jury 245
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R8Page 262DPSS should designate staff and a contact phone number for the APPs to call for case information when the GEARS data system is down and circulate a memo to all APPs with this information. DPSS should ensure that participant data is entered into the GEARS system daily.
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R9Page 262Any changes in attendance should be entered daily on the GEARS system by DPSS to eliminate overpayment.
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R10Page 262The school or the training site should send to DPSS a monthly attendance verification based on records which are retained by the school or training site and made available to county auditors.
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R11Page 262Any changes in the parent’s schedule that would affect child care hours should be reported monthly instead of quarterly and verified by DPSS to eliminate overpayment for child care. This monthly report and the record of its verification should also be available to county auditors.
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R12Page 262DPSS should require that all forms are signed under penalty of perjury. 246 2005-2006 County of Los Angeles Civil Grand Jury