San Francisco County Grand Jury • 2020-2021 • Agency Response

Report Title Assigned by Cgj Finding Response F# Finding Finding Response Text [Publication Date] [Response Due (Agree/

Published: June 30, 2021 28 pages
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Findings and Recommendations 1 findings

F2021 Page 20
The joint working group should framework. include City College’s Dean for Workforce Development, the City’s Director of Sector and Workforce Development, and the Eligible Training Provider List Coordinator for Workforce Development Comprehensive Job Centers. Strategic R3 OEWD should convene a joint City College of Partially Agree. We do not think it is necessary for OEWD to Alignment: [for F3] working group to review current San Francisco convene an additional working group for this purpose. CCSF can Breaking Through Career Technical Education course [August 29, 2021] work with OEWD to develop content that aligns with the needs of to a Living Wage offerings at City College and make OEWD participants, within the context of our current meeting [June 30, 2021] recommendations to develop framework. This work is ongoing beyond December 2021 to content that aligns with the needs of respond to emerging needs. the OEWD participants by December 2021. The joint working group should include City College’s Dean for Workforce Development, the City’s Director of Sector and Workforce Development, and the Eligible Training Provider List Coordinator for Workforce Development Comprehensive Job Centers. Recommendation Report Title R# Assigned by CGJ Recommendation Response Recommendation Response Text [Publication Date] [for F#] [Response Due (Implementation) Date] Strategic R3 OEWD should convene a joint City College of Partially Agree. We do not think it is necessary for OEWD to Alignment: [for F3] working group to review current San Francisco convene an additional working group for this purpose. CCSF can Breaking Through Career Technical Education course Board of Trustees work with OEWD to develop content that aligns with the needs of to a Living Wage offerings at City College and make [August 29, 2021] OEWD participants, within the context of our current meeting [June 30, 2021] recommendations to develop framework. This work is ongoing beyond December 2021 to content that aligns with the needs of respond to emerging needs. the OEWD participants by December 2021. The joint working group should include City College’s Dean for Workforce Development, the City’s Director of Sector and Workforce Development, and the Eligible Training Provider List Coordinator for Workforce Development Comprehensive Job Centers. Strategic R3 OEWD should convene a joint Board of Will not be While the Board agrees that OEWD and City College of San Alignment: [for F3] working group to review current Supervisors implemented Francisco should collaborate on building Career Technical Education Breaking Through Career Technical Education course [September 28, because it is not course offerings that aligns with the needs of OEWD participants, to a Living Wage offerings at City College and make 2021] warranted or is not OEWD and City College of San Francisco should be allowed to utilize [June 30, 2021] recommendations to develop reasonable their existing meeting frameworks to perform this work. content that aligns with the needs of the OEWD participants by December 2021. The joint working group should include City College’s Dean for Workforce Development, the City’s Director of Sector and Workforce Development, and the Eligible Training Provider List Coordinator for Workforce Development Comprehensive Job Centers. Recommendation Report Title R# Assigned by CGJ Recommendation Response Recommendation Response Text [Publication Date] [for F#] [Response Due (Implementation) Date] Strategic R4 City College should enhance its Office of Will not be We believe that if CCSF offered more short-term certificate Alignment: [for F4] number of short-term certificate Economic and implemented programs with hours inclusive of evenings, it would assist in Breaking Through training programs by February 2022, Workforce because it is not removing an enrollment barrier for OEWD participants that are to a Living Wage and these courses should be Development warranted or is not working and/or participating in our workforce system programs. [June 30, 2021] developed in collaboration with [August 29, 2021] reasonable Due to OEWD participant schedules, short-term certificate businesses or community-based programs that take place in the evening offer OEWD participants organizations receiving OEWD greater access to educational coursework. Additionally, certificate funding. This should include an programs assist in upskilling jobseekers and lead to higher earnings. increase in the number of CTE course Though we agree with this feedback, this is a recommendation that offerings during City College’s is specific to CCSF. Due to our inability to implement the summer semester to six. Recommendation, we responded to the Recommendation with Will not be implemented because it is not warranted or is not reasonable. Action to Address Finding— We are currently discussing your Recommendation, with CCSF, to enhance the number of courses provided by CCSF. Should CCSF choose to develop additional short- term certificate training programs, we will support and coordinate with CCSF in the creation of those programs. Strategic R4 City College should enhance its City College of Disagree. While the College is engaging in conversations about Alignment: [for F4] number of short-term certificate San Francisco creating more short-term training opportunities, it may not be Breaking Through training programs by February 2022, [August 29, 2021] feasible to meet the requirement of offering at least six of these to a Living Wage and these courses should be short-term programs during summer. Contract Education may be a [June 30, 2021] developed in collaboration with more feasible approach, due to its flexibility, and timing and scope businesses or community-based would depend on the needs of community partners. organizations receiving OEWD funding. This should include an increase in the number of CTE course offerings during City College’s summer semester to six. Recommendation Report Title R# Assigned by CGJ Recommendation Response Recommendation Response Text [Publication Date] [for F#] [Response Due (Implementation) Date] Strategic R4 City College should enhance its City College of Disagree. While the College is engaging in conversations about Alignment: [for F4] number of short-term certificate San Francisco creating more short-term training opportunities, it may not be Breaking Through training programs by February 2022, Board of Trustees feasible to meet the requirement of offering at least six of these to a Living Wage and these courses should be [August 29, 2021] short-term programs during summer. Contract Education may be a [June 30, 2021] developed in collaboration with more feasible approach, due to its flexibility, and timing and scope businesses or community-based would depend on the needs of community partners. organizations receiving OEWD funding. This should include an increase in the number of CTE course offerings during City College’s summer semester to six. Strategic R4 City College should enhance its Board of Will not be While the Board of Supervisors agrees that City College of San Alignment: [for F4] number of short-term certificate Supervisors implemented Francisco should increase the number of short-term training Breaking Through training programs by February 2022, [September 28, because it is not opportunities, it is unclear whether it has sufficient budget to a Living Wage and these courses should be 2021] warranted or is not allocations to do so at the requested scale, or within the suggested [June 30, 2021] developed in collaboration with reasonable timeline, as of this Board's response. businesses or community-based organizations receiving OEWD funding. This should include an increase in the number of CTE course offerings during City College’s summer semester to six. Recommendation Report Title R# Assigned by CGJ Recommendation Response Recommendation Response Text [Publication Date] [for F#] [Response Due (Implementation) Date] Strategic R5 City College should allow priority Office of Will not be We responded with Will not be implemented because it is not Alignment: [for F5] registration for OEWD clientele Economic and implemented warranted or is not reasonable because only CCSF can allow priority Breaking Through enrolling in certificate program Workforce because it is not registration for their classes, and we do not fully agree with the to a Living Wage courses on the Eligible Provider Development warranted or is not Finding. Moreover, our department is not the only City department [June 30, 2021] Training List. Priority registration [August 29, 2021] reasonable that offers workforce development programming— there are should begin with the Fall 2022 approximately 300 workforce development programs administered semester. across 22 departments in San Francisco. If we are to extend priority enrollment for individuals enrolled in workforce development programming, we should extend this across all departments with workforce development programming. Strategic R5 City College should allow priority City College of Disagree. This would be subject to approval by the College’s Alignment: [for F5] registration for OEWD clientele San Francisco Academic Senate, and any updates to registration priorities must Breaking Through enrolling in certificate program [August 29, 2021] comply with the California Code of Regulations, Title 5, Section to a Living Wage courses on the Eligible Provider 58108. While the College could explore this, we are unable to [June 30, 2021] Training List. Priority registration commit to fulfilling this recommendation. should begin with the Fall 2022 semester. Strategic R5 City College should allow priority City College of Disagree. This would be subject to approval by the College’s Alignment: [for F5] registration for OEWD clientele San Francisco Academic Senate, and any updates to registration priorities must Breaking Through enrolling in certificate program Board of Trustees comply with the California Code of Regulations, Title 5, Section to a Living Wage courses on the Eligible Provider [August 29, 2021] 58108. While the College could explore this, we are unable to [June 30, 2021] Training List. Priority registration commit to fulfilling this recommendation. should begin with the Fall 2022 semester. Strategic R5 City College should allow priority Board of Will not be The recommendation regards policies internal to City College of San Alignment: [for F5] registration for OEWD clientele Supervisors implemented Francisco and falls outside of the Board's purview. Breaking Through enrolling in certificate program [September 28, because it is not to a Living Wage courses on the Eligible Provider 2021] warranted or is not [June 30, 2021] Training List. Priority registration reasonable should begin with the Fall 2022 semester. Recommendation Report Title R# Assigned by CGJ Recommendation Response Recommendation Response Text [Publication Date] [for F#] [Response Due (Implementation) Date] Strategic R6 City College should convene a Office of Will not be It would be helpful to our OEWD participants if the ETPL programs Alignment: [for F6] workgroup to identify and correct Economic and implemented were accurately reflected on the Cal Jobs website. As written, the Breaking Through inaccuracies in the course Workforce because it is not Recommendation places the responsibility on CCSF to convene a to a Living Wage descriptions, schedules, and costs Development warranted or is not working group. We responded to this Recommendation with Will [June 30, 2021] included on the Eligible Provider [August 29, 2021] reasonable not be implemented because it is not warranted or is not Training List by January 2022. reasonable because we cannot implement this Recommendation. Action to Address Finding— We will work with City College to support their correction of the inaccuracies in the ETPL. We will also make this Finding a recurring agenda item during our quarterly meetings with WIOA partners and CCSF to address the inaccuracies in the ETPL. Strategic R6 City College should convene a City College of Agree. CCSF staff are already working on verifying and updating Alignment: [for F6] workgroup to identify and correct San Francisco information on the Eligible Training Provider List and will complete Breaking Through inaccuracies in the course [August 29, 2021] this work by January 2022. to a Living Wage descriptions, schedules, and costs [June 30, 2021] included on the Eligible Provider Training List by January 2022. Strategic R6 City College should convene a City College of Agree. CCSF staff are already working on verifying and updating Alignment: [for F6] workgroup to identify and correct San Francisco information on the Eligible Training Provider List and will complete Breaking Through inaccuracies in the course Board of Trustees this work by January 2022. to a Living Wage descriptions, schedules, and costs [August 29, 2021] [June 30, 2021] included on the Eligible Provider Training List by January 2022. Strategic R6 City College should convene a Board of Will not be The recommendation asks City College of San Francisco to convene Alignment: [for F6] workgroup to identify and correct Supervisors implemented an internal workgroup, which falls outside of the Board's purview. Breaking Through inaccuracies in the course [September 28, because it is not The Board of Supervisors concur with the recommendation that any to a Living Wage descriptions, schedules, and costs 2021] warranted or is not inaccuracies are promptly corrected, but defers to CCSF as to the [June 30, 2021] included on the Eligible Provider reasonable process for achieving that result. Training List by January 2022. Recommendation Report Title R# Assigned by CGJ Recommendation Response Recommendation Response Text [Publication Date] [for F#] [Response Due (Implementation) Date] Strategic R7 OEWD should work with stakeholders Office of Will not be OEWD should not create an outreach team to enroll students in a Alignment: [for F7] who coordinate the Eligible Provider Economic and implemented system, CCSF, that is not a part of our WIOA funding outcomes or Breaking Through Training List to develop an outreach Workforce because it is not requirements. We are committed to serving San Franciscans in our to a Living Wage program that encourages clientele to Development warranted or is not workforce system through participation in our programs and the [June 30, 2021] pursue City College certificate [August 29, 2021] reasonable placement in employment opportunities. As appropriate, OEWD- programs. The outreach plan should funded providers refer participants to CCSF to upskill for careers if be approved by the Director of they demonstrate interest in specific CCSF coursework. Workforce Development and Action to Address Finding-- We will discuss with CCSF the possibility implemented by April 2022. of having a point of contact to assist OEWD participants in navigating the CCSF system. This would be inclusive of admission, financial aid, and enrollment processes, and bolster enrollment for our participants. Strategic R7 OEWD should work with stakeholders City College of Disagree. OEWD should not create an outreach program to enroll Alignment: [for F7] who coordinate the Eligible Provider San Francisco students in a system, CCSF that is not a part of its WIOA funding Breaking Through Training List to develop an outreach [August 29, 2021] outcomes or requirements. CCSF is committed to serving San to a Living Wage program that encourages clientele to Franciscans through participation in our programs and partners [June 30, 2021] pursue City College certificate with OEWD and its funded providers on placement in employment programs. The outreach plan should opportunities. As appropriate, OEWD-funded providers refer be approved by the Director of participants to CCSF to upskill for careers if they demonstrate Workforce Development and interest in specific CCSF coursework. implemented by April 2022. Strategic R7 OEWD should work with stakeholders City College of Disagree. OEWD should not create an outreach program to enroll Alignment: [for F7] who coordinate the Eligible Provider San Francisco students in a system, CCSF that is not a part of its WIOA funding Breaking Through Training List to develop an outreach Board of Trustees outcomes or requirements. CCSF is committed to serving San to a Living Wage program that encourages clientele to [August 29, 2021] Franciscans through participation in our programs and partners [June 30, 2021] pursue City College certificate with OEWD and its funded providers on placement in employment programs. The outreach plan should opportunities. As appropriate, OEWD-funded providers refer be approved by the Director of participants to CCSF to upskill for careers if they demonstrate Workforce Development and interest in specific CCSF coursework. implemented by April 2022. Recommendation Report Title R# Assigned by CGJ Recommendation Response Recommendation Response Text [Publication Date] [for F#] [Response Due (Implementation) Date] Strategic R7 OEWD should work with stakeholders Board of Will not be While San Franciscans would benefit from encouraging OEWD Alignment: [for F7] who coordinate the Eligible Provider Supervisors implemented clientele to enroll in City College of San Francisco, the proposed Breaking Through Training List to develop an outreach [September 28, because it is not outreach plan is not aligned with current OEWD funding outcomes. to a Living Wage program that encourages clientele to 2021] warranted or is not However, OEWD and City College of San Francisco should continue [June 30, 2021] pursue City College certificate reasonable to collaborate and coordinate outreach to the greatest extent programs. The outreach plan should feasible. be approved by the Director of Workforce Development and implemented by April 2022. Recommendation Report Title R# Assigned by CGJ Recommendation Response Recommendation Response Text [Publication Date] [for F#] [Response Due (Implementation) Date] Strategic R8 Contract Education and Instructional City College of Agree. The College plans to develop an overview of the ways in Alignment: [for F8] Services at City College should San Francisco which local businesses and CBOs can partner in offering training to Breaking Through establish formal outreach guidelines [August 29, 2021] their employees/clients (includes Contract Education, Continuing to a Living Wage for collaborating with local Education, Instructional Service Agreements, Apprenticeship [June 30, 2021] businesses to develop customized Programs, etc.). The College already collaborates with many local training programs. The outreach employers, including the City and County of San Francisco, to guidelines should be submitted for develop customized training programs. The College recommends review to City College’s Vice expanding our partnership with the City to provide preference Chancellor for Academic and points to Civil Service job applicants who completed a degree or Institutional Affairs by February 2022. certificate at City College. The outreach guidelines should be implemented by March 2022. Strategic R8 Contract Education and Instructional City College of Agree. The College plans to develop an overview of the ways in Alignment: [for F8] Services at City College should San Francisco which local businesses and CBOs can partner in offering training to Breaking Through establish formal outreach guidelines Board of Trustees their employees/clients (includes Contract Education, Continuing to a Living Wage for collaborating with local [August 29, 2021] Education, Instructional Service Agreements, Apprenticeship [June 30, 2021] businesses to develop customized Programs, etc.). The College already collaborates with many local training programs. The outreach employers, including the City and County of San Francisco, to guidelines should be submitted for develop customized training programs. The College recommends review to City College’s Vice expanding our partnership with the City to provide preference Chancellor for Academic and points to Civil Service job applicants who completed a degree or Institutional Affairs by February 2022. certificate at City College. The outreach guidelines should be implemented by March 2022.
Related Recommendations (1)
R2021
Page 3
The joint working group should framework. include City College’s Dean for Workforce Development, the City’s Director of Sector and Workforce Development, and the Eligible Training Provider List Coordinator for Workforce Development Comprehensive Job Centers. Strategic R3 OEWD should convene a joint City College of Partially Agree. We do not think it is necessary for OEWD to Alignment: [for F3] working group to review current San Francisco convene an additional working group for this purpose. CCSF can Breaking Through Career Technical Education course [August 29, 2021] work with OEWD to develop content that aligns with the needs of to a Living Wage offerings at City College and make OEWD participants, within the context of our current meeting [June 30, 2021] recommendations to develop framework. This work is ongoing beyond December 2021 to content that aligns with the needs of respond to emerging needs. the OEWD participants by December

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San Francisco City