Shasta County Grand Jury • 2023-2024

Shasta County Grand Jury Final Report

Published: June 18, 2024 119 pages Consolidated Report
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Findings 5 findings

F1
Reclassification of the Eligibility Worker 1 position to match the current complexity of the jobis necessary to increase wages.
F2
Increasing the wages of the Eligibility Worker 1 position to match the current complexity of the job would improve retention and lower vacancy rates.
F3
Inadequate staffing leads to additional stress for the workers and delays services for clients.
F4
The small training facility limits the number of trainees per class,which contributes to the insufficient number of new hires.
F5
As a result of not tracking the cost of overtime or the loss of Eligibility Workers during training, the county is not able to calculate the investment lost every time a worker leaves.

Recommendations 4

Conclusions 1

Commendations 2