Morro Bay Municipal Code Enforcement:

Conclusions 1

• CL1
  While Morro Bay officials provide a wide range of options for its residents to communicate with them, the effectiveness of these communications cannot be determined and so many options may lead to confusion. Efforts to address code violations via a complaint-driven process can create the impression that city personnel do not see problems unless reported. Submitted 5/5/15 4 While the current complaint-driven process may result in correction of a single violation, similar violations at other locations in the city are not identified and therefore not addressed. This results in inconsistent enforcement which can be perceived as unfair. Absent the existence of effective code enforcement tracking capabilities, comprehensive programs to ensure enforcement plans cannot be developed. The ability to track repeat municipal code violators is also limited. Perception is reality. The inability to effectively communicate the actions taken and resolutions of reported code violations creates the impression that no action was taken and increases frustration levels among Morro Bay residents. City officials agree that a focused municipal code enforcement process can:  Allow department personnel to focus on their primary job  Track code related application and licensing ensuring fees and penalties are collected  Provide the capability for citywide enforcement compliance  Provide the ability to track compliance and code violation complaint resolution

Agency Responses 2

Government agencies' official responses to this report's findings and recommendations. Click on a response to see the structured breakdown.