Score: 0 (0/2/0)
Santa Clara County Grand Jury • 2012-2013 • Agency Response
Response to: Town of Los Gatos

Town of Los Gatos Office of the Town Manager Civic Center 110 E. Main Street*

Published: September 13, 2013 2 pages
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Findings and Recommendations 2 findings

F7 Page 1
The Los Gatos/Monte Sereno Police Department does not make all complaint materials available on- line, but are freely available in hard copy form in the lobby of Police Headquarters.
Related Recommendations (1)
R7
Page 1
The Los Gatos/Monte Sereno Police Department should make complaint materials available on-line and also be freely available in hard copy form in the lobbies of both facilities. Agree. The recommendation has been implemented. The Town of Los Gatos has created a Citizen Complaint/Commendation Procedure brochure and updated its Citizen Complaint form. Citizen Complaint/Commendation Procedure brochures and updated Citizen Complaint forms are available on-line through the Town's website. Brochures and citizen complaint forms are now available, located in the lobbies of Police Headquarters and the Police Operations Building.
F8 Page 1
The Los Gatos Police Department complaint materials are only available in English.
Related Recommendations (1)
R8
Page 1
The Los Gatos/Monte Sereno Police Department should make multilingual compliant materials available on-line and also freely available in hard copy form in the lobbies of both facilities. Incorporated August 10, 1887 September 13, 2013 Grand Jury report regarding Law Enforcement Public Complaint Procedures Agree. The recommendation has been implemented. The Town of Los Gatos has made its complaint materials multilingual by translating its Citizen Complaint/Commendation Procedures brochure and Citizen Complaint form to Spanish. The materials have been reviewed by a professional translator. Citizen Complaint/Commendation Procedure brochures and Citizen Complaint forms are now available on-line, in Spanish, through the Town's website. Brochures and citizen complaint forms are now available in Spanish, located in the lobbies of Police Headquarters and the Police Operations Building. Sincerely, <b>GREG LARSON</b> Town Manager GL:jj Town Council cc: Pamela Jacobs, Assistant Town Manager Scott Seaman, Chief of Police

Agency Responses 1

Government agencies' official responses to this report's findings and recommendations. Click on a response to see the structured breakdown.

* This report's PDF did not contain easily extractable text and required Optical Character Recognition (OCR) for analysis. There may be minor errors in the extracted findings and recommendations due to OCR limitations with scanned documents.