⚠️ Aviso de traducción: Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings and Recommendations 9 findings
F1
The Napa CVSO provides a critical service by assisting veterans to identify and apply for benefits they are entitled to receive.
No recommendations for this finding
F2
There are 11,400 veterans in Napa County that are within the service area of the Napa CVSO.
No recommendations for this finding
F3
As of 2012 (the latest available data), the Napa CVSO has assisted a total of 1,435 veterans through the VA claims process.
No recommendations for this finding
F4
The Napa CVSO has a claims granting rate of 98% from the VA, ranking it seventh among all California counties.
No recommendations for this finding
F5
The amount of new claim benefits received by Napa County veterans through the CVSO has increased steadily over the last several years, reaching a new annual high of $3,496,513 in 2013.
No recommendations for this finding
F6
In recent years Napa County has understaffed and underfunded its CVSO in comparison to other, small California counties.
No recommendations for this finding
F7
The Napa CVSO presently has a backlog of four to six weeks in scheduling non- emergency meetings with veterans.
Related Recommendations (1)
R1
The Napa CVSO should set a goal of scheduling a meeting with a veteran within a two-week period.
F8
Due to understaffing, the Napa CVSO in recent years has not engaged in effective outreach to veterans in Napa County.
Related Recommendations (3)
R2
The Napa CVSO should develop an outreach program that ensures that veterans in Napa County are fully aware of its services, including that it will make home visits.
R3
The Napa CVSO should report annually, in writing, to the Board of Supervisors on the effectiveness of its outreach programs, including not just what it has done but what in its assessment should be done.
R4
Napa County should implement changes to its website that facilitate the finding of veteran services on its website.
F9
Many veterans do not have documents on their person that identify themselves as veterans. VI. RECOMMENDATIONS
Related Recommendations (1)
R5
The Napa CVSO should make available a Veteran Identification Card for Napa County veterans to enable veterans to receive additional benefits from Napa County businesses with special benefits for veterans. VII. REQUEST FOR RESPONSES Pursuant to California Penal Code section 933.05, the 2013-2014 Grand Jury requests responses from the following governing body: • The Napa County Board of Supervisors It is requested that the official responding to the recommendations certify above his or her signature that the responses conform to the requirements of section 933.05 of the Penal Code. VIII. COMMENDATION The 2013-2014 Grand Jury commends the CVSO for its high grant rate of 98% and for achieving record benefit results in fiscal 2012-13. The foregoing report was approved by the 2013-2014 Grand Jury in regular session on April 15, 2014. /s/ Alan Galbraith Foreperson, 2013-2014 Grand Jury
No Responses Found 1
Government entities assigned to respond to this report. No response documents have been linked in our database.
Napa County Board of Supervisors
Elected County Office