City of Orange*

Regional Identity Theft Task Force: We believe that a task force would be the best means of promoting cooperation and coordination among law enforcement agencies to address identity theft cases involving multiple jurisdictions. A main advantage of task forces is the pooling of resources and expertise results in more thorough investigations and better continuity from inception of the investigations through prosecution. It also improves interagency relationships resulting in the sharing of investigative leads, bridging of jurisdictional boundaries, and avoiding duplication of efforts. PRINTED ON RECYCLED PAPER 4. Public Information and Resource Material: We have done a good job of educating the public with brochures and public service announcements that describe how to curtail identity theft. The tips are helpful, but don't guarantee that personal information will be adequately protected. Consumers cannot completely control how those in the business community dispose of or use their personal information. Consumers cannot be expected to search their local store to ensure the application with their Social Security and credit card number is destroyed. The business community is our first line of defense, and they need to be educated. We must provide them with specific information that stresses the importance of properly safeguarding personal information.

Public Information and Resource Material: We are pleased with our efforts to educate the public. We have produced a comprehensive identity theft public service announcement, distributed thousands of brochures, and provided identity theft presentations to numerous community groups. We continue to educate the public using a variety of methods, including the Internet, brochures, lectures, and the media. Additionally, law enforcement should collaborate with their local chamber of commerce and the Better Business Bureau to educate businesses about "best practice" guidelines on protecting personal information.

Standardized Identity Theft Crime Reports: Law enforcement agencies (local police) should take a police report in the jurisdiction where the victim lives even if the fraud takes place in another jurisdiction. The report should then be forwarded to the appropriate jurisdiction for investigation. A standardized and comprehensive identity theft report would enhance law enforcements ability to successfully investigate these cases.