City of Fullerton Mayor, Fred Jung City Council Office Mayor Pro Tem, Bruce Whitaker Nick Dunlap Jesús J. Silva Ahmad*

The County of Orange and cities within Orange County have been inconsistent in collaboration for support of shelters and services, which has resulted in missed opportunities to end homelessness. Response: The Respondent disagrees with the findings. The thirteen (13) North Orange County Service Planning Area cities, which includes the City of Fullerton, have designed a system of care for support of outreach and shelter activities to address homelessness. Efforts included coordinating the different network systems of resources and services: Developing one network system through the implementation of a regional street homeless outreach and . engagement services program across the 13 cities utilized for referrals and case management. A warm hand-off between public safety and community-based organizations to ensure the right resources • are being provided for the right person at the right time. Spring 2018: Inaugural month-long, by-name Homeless Census Report resulting in a census of 1,837 in . North Orange County, of which 1,324 provided their individual unique identifiers to track their progress (By- Name Registry). Spring 2021: From the 2018 1,324 By-Name Registry, over 628 exited homelessness and entered into 0 housing and 581 have engaged in case management. The By-Name Registry allowed service providers to utilize a software application - Outreach Grid - to effectively streamline support for transient homeless individuals to match them with relevant care and housing. Significantly reduced the amount of time public safety officers or service workers searched for resources and decreased the inability to find a client. Shared responsibility with a common agenda and vision by entering a Memorandum of Understanding . amongst the participating cities to determine governance, cost sharing and operational responsibilities in the creation of two regional Navigation Centers. Established the first-of-its-kind bed shelter reservation management system application to coordinate . availability in Navigation Centers to ensure that beds are available and ready for use in real time.

There are an insufficient number of rental units available to those exiting Emergency Shelters, resulting in the majority returning to homelessness when leaving the shelter. Response: The Respondent partially agrees with the findings. The County's Coordinated Entry System is intended to streamline access and referrals to housing opportunities to support people experiencing homelessness in accessing permanent housing. In addition to constraints in the housing market, additional barriers such as lack of income, criminal backgrounds, and lower credit scores add another layer of complexity, delaying housing and more importantly stabilization.