N T Y of SAN Bern a R D

Note: Missing finding numbers detected: F16, F17

Conclusions 18

• CL1 Page 23
  Denied white roll exchanged None; met Title 15 2. Missing phone time The time left on phone card was accurate 3. Waited 12 hours for medical Reminded nurse to check waiting area often when busy 4. Constraints were too tight & not loosened The constraints were within policy; inmate was a security risk 5. Seen by Mental Health denied services Determined to not need meds; was evaluated by Mental Health on 2 occasions, 10 days apart 6. Felt property was taken without cause Unsubstantiated; inmate did not clean up; property put in proper bin 7. Inmate roof of mouth burned by hot food Inmate instructed to blow on food to cool; offered medical services; declined 8. Inmate felt intake evaluation points did Another volunteer clergy was scheduled to C not require maximum security; not enough block inmates; inmate status remained the same religious contact & materials available 9. Grieved improper discipline After investigation, discipline upheld 10. Inmate grieved not receiving pain Was scheduled for medication review within 24 medications as prescribed hours 11. Contesting discipline for not working Found that it was for “poor work” not no work and adjusted discipline from 40‐10 days loss of good work days 12. Inmate grieved that sentence was for CDC is primarily a pre‐sentence facility GHRC, wanted CDC closer to home; no $ to get home once released; wanted to be transported to CDC upon release 13. Grieved improper medical care by LVN for Was seen by RN within 24 hours; LVN cannot headache provide independent medical care 14. Wanted to move back to Dorm 1 from The housing was determined to be within the Dorm 2, due to fear and intimidation policies 15. Inmate’s friend was questioned about Deputy discussed with inmate that sometimes amount of deposit – why? inmates are forced by others to have $ deposited for extortion Total Complaints reviewed: 15 Total Complaints during past five months: 64 51 MAJOR INCIDENTS: TYPES RESOLUTIONS Battery, serious bodily injury No changes – victim denied – DA filed Possession of controlled substance in a jail To DA for review and filing Battery – hands and feet Case cleared by exceptional means; no prosecution Assault likely to produce great injury Battery on peace officer To DA for review and filing Vandalism Forward to DA Burglary Case cleared by exceptional means ‐ DA Battery Arrest – to DA for filing Telephone theft regarding pin numbers Cleared by investigation; no prosecution Incident – theft of access card or information Station file only Drug paraphernalia DA for filing Battery Victim does not desire prosecution Possession of heroin Ongoing – forward to SBSD Narcotics Battery Cleared by exceptional means Battery Forward to DA for review and filing Battery with serious bodily injury Case pending further leads Battery Station file only Misc. incident – work crew Station file only Riot – racial 50‐60 involved Station file only Possession of controlled substance in jail Unable to prove – cleared by exceptional means Total Complaints reviewed: 20 Total Complaints during past five quarters: 65 52 POLICIES AND OPERATIONS MANUALS Review the following sections, making notes of each: Inmate Grievances: Policies for Inmate Programs and Services, Article 6. 1061 – 1073 included Inmate grievance procedures. This was found minimum standards for local detention centers. Citizen Complaints: All citizen complaints are accepted and logged at GHRC then forwarded to Internal Affairs for investigation and action, if necessary. Major Incidents: Policies for incidents reports included in minimum standards for local detention facilities. OBTAIN A COPY OF THE TABLE OF CONTENTS OF THE MANUAL(S) Copies of Table of Contents for policy manuals were provided to the Grand Jury and reviewed. 53 SITE TOUR AREA INSPECTED/REVIEWED (Please Check) QUALITY OF LIFE PROGRAMS PERSONS INTERVIEWED X Physical Plan X Educational Inmates ‐ None X Meals/Nutrition X Vocational X Facility Manager‐Captain X Mental Health Community Services Medical X Physical/Dental Health X Domestic Violence School Staff No dental X Religious Services Victim/Gang Awareness Mental Health Staff X Visiting X Substance Abuse Line Staff X Volunteer Involvement Other Food Services Staff None Other Other Any additional information/notes: This facility operates the Work Release Program for the Sheriff’s Department. This includes the Court ordered sentence for one to five days a week of manual labor under local government supervision, where crews clean up parks and highways/freeways shoulders. Also, under the Work Release Program is the Electronic (“E”) Monitoring Program, which requires inmates, in lieu of custody time to be under house arrest from 6:00 pm to 5:00 am. The “E” monitoring program is self‐sufficient in that the participant pays up to $15.00 per day for the equipment and services, as approved by the Board of Supervisors. This allows the participant to live at home and maintain employment. The Sheriff’s Office checks one time to verity the home address. The equipment is owned by the company who conducts 24‐hour monitoring. Over the last year and a half there have been 25 alert alarms that were over four hours and only one alert that resulted in an escape. 54 Note the following items as you tour the facility:  Condition of the exterior and interior of the building noting graffiti, peeling paint, unpleasant odors, or other signs of deterioration o Facility in good condition, landscaping in park‐like condition, no peeling paint. Graffiti was nominal, but viewed in one of the blocks; scratched into the wall  Condition of the grounds, exercise areas, playing fields, and exercise equipment o Well maintained; basketball hoops, weights, pull‐up bars, and hand ball courts.  General cleanliness of the facility including windows, lighting, lockers, desks, conditions of the mattresses, bedding and pillows o Clean and in good order.  Condition of sleeping room door panels o This was the location of viewed graffiti in block unit, otherwise good condition.  Temperature of living units o Maintained by central thermostat unit.  Safety and security issues including fencing, outdoor lighting, location of the weapons locker o Security strategically located to control situations, weapons locker within each area includes rubber bullets, bean bags, and mace. No weapons; Tasers only.  If a court holding area is present in the facility, ensure access to toilet and drinking water o Yes.  Atmosphere of classroom: o Quiet and studious, orderly.  Are there adequate supplies (books, paper, computers, etc.)? o Yes. 55 INTERIOR OF BUILDINGS (walls, paint, floors, drains, plumbing fixtures working, air vents, windows)  Are cleaning fluids and chemicals labeled and safely stored? Yes, and checked in and out three times a day.  Weapons locker present. Yes, personal weapons are in deputies’ private lockers and in armory at the Bridge in dorms, and at front gates. Weapons in inmate Units are pepper spray, Tasers; weapons with live ammunition are in locked units.  Recreation/sports equipment.  Are the hallways clear, are doors propped open or closed? Hallways are clear and doors are locked and closed at each end.  Holding areas (cells/rooms) – (if present), is there access to drinking water and toilet? Yes  Are there individual cells/rooms, or dormitories? GHRC is primarily a dormitory facility, but includes individual cells in the blocks for maximum security inmate. There are separate dormitories for males and females.  Beds – Type of bed and is it off the floor? Yes, single and double bunk beds.  Adequate lighting. Yes.  Temperature. Controlled by thermostats and at level required by Title 15. INDIVIDUAL CELLS/ROOM  Condition of walls. No peeling paint; made of cement.  Personal possessions allowed in cell/room (Art, Books, etc.) Yes, in tubs in view of deputies.  Graffiti present. Yes, in Block Units 1 and 2.  Ample bedding. Yes. 56 PERSONAL APPEARANCE OF INMATES  What is the appearance of inmates (dirty, unkempt, well groomed, etc.)? Clean.  Showers – frequency, privacy, maintained, supervised by staff? Allowed as many as they want.  Are there any reported assaults by inmates on inmates? Yes, see incident reports.  Condition of clothing (does the clothing fit; is it appropriate for the weather, etc.)? Appropriate for weather and are given whites twice a week and orange/blue once a week. COMMENTS: A) The Kitchen: Cooks all meals for all detention centers. In the bakery there are 6,000 bagels and dinner rolls, 1,500 loaves of bread, and 20,000 cookies baked each week. B) The female inmates at Glen Helen provide the labor for a call center which schedules inmate visitation sessions for all the County detention centers. A staff of 12 inmates handles 1,100‐ 1,500 calls per day. 57 INSPECTION FORM * * * * * * Please fill out those sections that apply to the facility you are inspecting FACILITY NAME: INSPECTION DATE: Central Detention Center (CDC) December 12, 2011 FACILITY CAPACITY: LAST CSA INSPECTION DATE: 1,103 April 5, 2011 ADDRESS: TELEPHONE NUMBER: 909‐386‐0945 630 E. Rialto Avenue San Bernardino, CA 92415 FAX NUMBER: 909‐386‐0924 TYPE OF FACILITY: Type II DETENTION CENTER: X REHABILITATION CENTER: OTHER: Any Additional Information/Notes: The Facility closed in 1991 due to West Valley Detention Center (WVDC) opening; it reopened in 1994 primarily to house Federal inmates, on a cost‐reimbursement basis through a Federal contract. U.S. Marshal housing provides for 330‐370 inmates. These are Federal inmates being held for transition to a Federal facility; they are airlifted out once a week. Since October 1, 2011 (AB109), 570 inmates have been sentenced or in pre‐sentencing. 58 GENERAL INFORMATION  What is the capacity of the facility? 1,103. On 12/12/11, 918 total inmates ‐ 160 women will be transferred to WVDC in anticipation of making room for ‘protective custody’ male inmates from Glen Helen Rehabilitation Center. This will consolidate all female inmates at WVDC.  What is the number of pre‐trial inmates? 537  Has the facility exceeded capacity since the last state CSA inspection? No  What is the average length of detention? Six months  What is the inmate classification system? Describe: Detention & Corrections Bureau, Policy & Procedures. Per Policy 9.800–Inmate Classification Procedures & Policy 9.900–Inmate Classification Types  Number of weekend offenders? None  Are inmates oriented to rules and procedures? Yes, inmate receives booklet (English & Spanish) and watches video  Are rules and grievance procedures posted? In booklet and video  Are rules and grievance procedures understood by inmates? Yes, translator available, if needed  Are there procedures for handling citizen complaints? Yes  Number of inmate suicides in the past year? None  Number of attempted suicides? Two  Number of deaths from other causes? None  Number of escapes? None  Date of last fire/emergency drill? June 23, 2011 59 STAFFING  Is there enough staff to monitor inmates? Yes: One Captain, One Lieutenant, Six Sergeants, 60 Deputies, 82 Support Staff; Medical Staff: one doctor, one Physician’s Assistant, five Registered Nurses, and four License Vocational Nurses.  Does staff communicate in languages that an inmate can understand? Yes  Diversity of staff. Males: eight African American, 45 Caucasian, 33 Hispanic, six others; Females: eight African American, 30 Caucasian, 21 Hispanic, and four others.  Impression of staff/inmate interactions. Very good PROGRAMS  Exercise: o Is it inside or out? Both; recreation yard has basketball hoops, dip bar, pull‐up bar o How frequently? Inside ‐ one hour daily; Outside ‐ three hours weekly o Do men get more exercise time than women? N/A  Are there clergy available to inmates upon request? Yes, full‐time Chaplain o Are there religious services? Yes, Tuesday through Sunday  Are anger management and other applicable programs available? None  Are medical services available? Yes, both doctor and dentist o How frequently is medical staff on‐site? Both Registered and Licensed Vocational Nurses at all times; Doctors on Monday‐Wednesday‐Friday; Physician’s Assistant – Friday; Dental and Mental Health Monday‐Wednesday‐Friday o How long do inmates wait to be seen? As needed o Is a physician available by phone or comes to the facility? Both  Are mental health services available? Yes 60 o How frequently is mental health staff on‐site? Psychiatric Clinician, weekly o How long do inmates wait to be seen? As needed  Are vocational classes available? No o If so, what types: N/A TELEPHONE  Do inmates have access to telephones? Yes CORRESPONDENCE  Is there a limited free postage for inmates without money? Legal mail packages only  Incoming/outgoing – are inmates aware that mail can be read? Yes, advised that all mail is scanned  Confidential correspondence – letter to attorneys, legislators, CSA, etc., ‐ how is it handled? Per policy, available to inmates; each is opened in presence of inmate and deputy VISITING  Is there adequate space, convenient times or accommodations to family’s work schedule, etc.? Yes, rotate times during mornings and evenings  Are there provisions for special visits with attorneys/clergy? Yes, in official areas  Does staff supervise visits? Yes  Do all inmates have access to visiting? Yes o If not, give reason: Except for disciplinary actions, for a maximum of 30 days; the average is 3 – 4 days 61 MEALS/NUTRITION  The kitchen area – Is it clean? Yes Are knives and chemicals locked? Yes  Have the inmates working in the kitchen been trained? Yes, all have food handlers’ licenses  Have the inmates had a medical clearance/review before assignment? Yes  Are meals served in the cell, day room or at a central cafeteria? All. The big dining room has the capacity for 200 inmates; there are two rooms on different levels, with only one used at a time  Are inmates permitted to converse during meals? No  Length of time allowed for eating? 15 minutes HEALTH  What type of on‐site health facility is available to inmates? Two clinics, east/west side of facility  What type of on‐site dental facility is available to inmates? Dentist on‐site Monday ‐ Friday  What off‐site hospital is used for serious health issues? Arrowhead Regional Medical Center  How are inmates transported to off‐site facilities? By custody transport or ambulance  How is security handled? Inmate is shackled and custody transport is followed by an additional deputy 62 DOCUMENT REVIEW INMATE GRIEVANCES/COMPLAINTS: TYPES RESOLUTIONS Inmates shoes confiscated in shake down because Inmate account credited amount of shoes and “name” not on them inmate told to mark shoes in future Inmate stated he was only offered a shower Staff directed to offer showers between 0430‐ between 0100‐0400, and he was being mocked 2300 and told to treat inmates on a “strictly about being a Mexican mature and professional level” Inmate stated his stamps and drawing were Staff took drawings (naked women) and later destroyed returned them and the stamps, per staff, were used stamps. Considered contraband Inmate stated neither doctor nor nurse would Inmate rescheduled for doctor appointment in two provide joint pain medication days Inmate stated wife was told he was “not available” Investigation showed wife was “no show” one day, for visits (twice), noting she only spoke Spanish she was scheduled for another day but was denied visit; possibly due to language; other visit date inmate was off facility, in court Inmate stated his “medically approved” shoes Shoes were confirmed as “medically approved” were taken by a deputy and returned to inmate Inmate stated he was strip searched and his legal Strip search was on all transported inmates, documents were taken looking for possible handcuff key; note paper, considered contraband was kept, but court papers were returned Inmate complained of racial mistreatment for Inmate was given written discipline for not “black” inmates; six grievance for same action following rules of grievances, not to issue/write grievance for a class of inmates – only for individual grievances Inmate stated he had reported (five times) his pain A doctor changed his diet and ordered Motrin; and vomiting blood after gallstones removed; he resulting to no more food issues; action taken in stated he reported it in May, June and now in late August August Inmate appealed decision on the allegation he was Actions taken were found “to be within “beaten” by two officers and asked that the video department and industry standards” and be reviewed, wants to press charges allegations of threats were found to be unsubstantiated. Review of original complaint and the video review showed all actions were within department standards Total Complaints reviewed: 43 Total Complaints during past five quarters: 10 63 MAJOR INCIDENTS: TYPES RESOLUTIONS Minor injuries; inmate punched deputy in face Medical care; forwarded the file to the District with closed fist Attorney (DA) for review; arrested Assault; inmate to inmate, deputy Forwarded to DA for review for criminal charges Battery, inmate to inmate Declined to press charges Battery; two females pushing and grabbing Station filed – Pending Battery; lunch To Sheriff’s records Battery; genitalia assault Declined to press charges Battery; inmate to inmate Forwarded to DA for review Battery; mutual combat Station filed Battery, inmate to inmate Station filed Battery; inmate pushed down stairs ARMC for stitches; declined to pursue Battery; inmate to inmate, eye injury Declined to prosecute Battery; inmate to inmate in property room Neither will prosecute Battery; seven inmates/assault; injuries Station filed only Battery; females fighting in food line Station filed Battery; returning from court/inmates No prosecution Battery; punched in head Uncooperative/refused to identify assailant Battery; inmate to inmate, 11 in fight ARMC for treatment Battery; inmate to inmate, female Station filed Battery; inmate to inmate, female Sent to DA for filing; victim wishes to press charges Battery; 32 inmates/ five deputies in cell block Three inmates with injuries; some arrested, station fight filed Total Complaints reviewed: 81 Total Complaints during past five quarters: 20 64 POLICIES AND OPERATIONS MANUALS Review the following sections, making notes of each: Inmate Grievances: A copy of the Policy was produced to the Grand Jury and was reviewed. Citizen Complaints: Four Internal Affairs reviews every six months, per audit/log. A copy of the procedures for handling Citizen’s Complaints was reviewed by the Grand Jury. Major Incidents: A copy of the Policy was provided to the Grand Jury and was reviewed. 65 SITE TOUR AREA INSPECTED/REVIEWED (Please Check) QUALITY OF LIFE PROGRAMS PERSONS INTERVIEWED X Physical Plan No Educational No Inmates X Meals/Nutrition No Vocational X Facility Manager X Mental Health No Community Services X Medical X Physical/Dental Health No Domestic Violence N/A School Staff X Religious Services No Victim/Gang Awareness N/A Mental Health Staff X Visiting No Substance Abuse N/A Line Staff X Volunteer Involvement Other N/A Food Services Staff Other Other Any additional information/notes: Potential Impacts of AB109:  It is projected that there will be more split sentencing by Court, i.e. if sentenced to 5 years, 2.5 as an inmate and 2.5 remainder of sentence on probation/parole.  County facilities are not designed for long‐term sentencing and/or programs; possible potential law suits to conform with state requirements  The average level of criminality of inmates is drastically rising from prior inmates detained for Driving Under the Influence (DUI) to now First Degree burglaries and assaults. This situation exposes staff to more danger and will result in a need to increase staffing levels in all facilities, which in turn will increase costs 66 Note the following items as you tour the facility:  Condition of the exterior and interior of the building noting graffiti, peeling paint, unpleasant odors, or other signs of deterioration o Adequate, good, no odors; floors had wax build‐up  Condition of the grounds, exercise areas, playing fields, and exercise equipment o Appeared in good condition  General cleanliness of the facility including windows, lighting, lockers, desks, conditions of the mattresses, bedding and pillows o Generally clean  Condition of sleeping room door panels o Adequate  Temperature of living units o Good  Safety and security issues including fencing, outdoor lighting, location of the weapons locker o Good  If a court holding area is present in the facility, ensure access to toilet and drinking water o Yes  Atmosphere of classroom: o N/A  Are there adequate supplies (books, paper, computers, etc.)? o N/A 67 INTERIOR OF BUILDINGS (walls, paint, floors, drains, plumbing fixtures working, air vents, windows)  Are cleaning fluids and chemicals labeled and safely stored? Yes, locked; no chemicals  Weapons locker present? Yes  Recreation/sports equipment? Yes  Are the hallways clear, are doors propped open or closed? Locked/closed electronically  Holding areas (cells/rooms) – (if present), is there access to drinking water and toilet? Yes  Are there individual cells/rooms, or dormitories? The facility has all three types  Beds – Type of bed and is it off the floor? Bunks, single and double; off floor  Adequate lighting? Yes  Temperature? Adequate INDIVIDUAL CELLS/ROOM  Condition of walls? Clean, freshly painted  Personal possessions allowed in cell/room (art, books, etc.)? Yes, kept in clear plastic tubs; can order from commissary; books from library once a week  Graffiti present? None  Ample bedding? Yes, two blankets 68 PERSONAL APPEARANCE OF INMATES  What is the appearance of inmates (dirty, unkempt, well groomed, etc.)? Adequate  Showers – frequency, privacy, maintained, supervised by staff? Daily during tier time (30 minutes)  Are there any reported assaults by inmates on inmates? See reviews on page seven  Condition of clothing (does the clothing fit; is it appropriate for the weather, etc.)? Good for weather; clothing change issued twice per week; “whites” issued once per week; jumpsuit issued daily for workers COMMENTS/CONCERNS OBSERVED DURING TOUR: 69 DISASTER PREPAREDNESS AN EVALUATION OF SAN BERNARDINO COUNTY’S STATUS BACKGROUND The State of California is familiar with disasters. Whether fire, floods, or earthquakes, our State has experienced them all, and on a grand scale. In the County of San Bernardino, public concern over the readiness to respond to disasters is magnified by the geological partitions, such as vast deserts and urban areas separated by mountain ranges. The primary connection between the high desert and the City of San Bernardino is Interstate 15, which follows the winding Cajon Pass between two mountain ranges, situated directly over the San Andreas Fault, a major earthquake fault zone. While the concern over earthquakes is high with most of the populace, the truth is that the Cajon Pass is most likely to be affected or even closed by other disasters such as, railroad incidents, wildfires, snow and flood damage. In the mountain areas, the major concerns predictably encompass all four. However, all disasters, including earthquakes, are worthy of concern when it comes to public safety and well-being. Due to the general concern of the public, the Grand Jury chose to evaluate the status of County disaster preparedness. There are four primary San Bernardino County departments involved in disaster preparedness and response: the Office of Emergency Services (OES), Department of Public Health, San Bernardino Sheriff Department and County Administrative Office. The Grand Jury visited all of the departments and learned that each is proactive in the preparation for disaster response. Each has its own designated Emergency Operations Center (EOC) to coordinate its efforts for response, rescue and recovery. In addition, some cities/towns, and respective police and fire departments, have set aside space for their own EOC. The purpose of this report is to focus on the readiness of San Bernardino County. This report will also include recommendations for the public to develop its own readiness and response preparation. The primary departments operate in like-manner for disaster readiness. The stages of operation are pre-event preparation, response to the event, rescue and recovery. This report will summarize the stages each department performs, with the exception of recovery. PRE-EVENT PREPARATION Office of Emergency Services (OES) This office works under the authority of the San Bernardino County Fire Department. At the center of County actions for disaster preparedness, is the San Bernardino County Office of 70 Emergency Services, designated as an EOC. The term EOC is not actually applied until the onset of an emergency (disaster). However, for this report, it will be designated an EOC and understood to mean an activated facility. The EOC at OES is a room with technology/communication equipment and workspace for over 100 persons. EOC personnel are organized in color-coded sections denoting their areas of responsibilities. OES keeps a Duty Officer on-site on a 24-hour, seven-day-a-week basis (24/7). In the event of a large scale emergency, such as a major earthquake, up to 100 persons respond immediately to the County EOC. To preclude delay, this action is taken without any notification. Each responder is required to have sufficient authority to make decisions and issue orders relative to disaster response and rescue. The EOC maintains at least 200 trained first responders who rotate on-call shifts 24/7. First responder personnel include, but are not limited to:  Local Law Enforcement Agencies,  Fire and Paramedic Departments,  Department of Public Health,  Animal Control Division of Department of Public Health,  San Bernardino County Public Information Officer,  Department of Public Works,  California Highway Patrol,  California Department of Transportation,  American Red Cross,  Federal, State and local agencies, and,  other County departments relative to the nature of the emergency. Relationship responsibilities, for interacting between all agencies are delineated and well- understood by all participants. Their collaboration is reinforced through training, role-playing exercises and coordination with varied sources of communication. In the event of the main EOC being unable to function, due to the disaster, back-up EOC space has been designated to take over operations, located in the Desert Government Building in Hesperia. The target date for this EOC to be in full operation is March, 2013. In preparation for disasters, the County EOC is active in various areas such as, perpetual recruitment and training of volunteers, locating suitable areas of placement of equipment and coordination and verification of communication sources. On multiple occasions, County Disaster Response personnel and volunteers are trained to respond to emergencies through role-playing exercises. Concerted education efforts by the County EOC to prepare the public for home and family preparation in the event of a disaster are conducted. Communications are established through all available means. Real-Time Video Teleconferencing sites are established with Public Health, Sheriff and in both County Government Buildings. Additionally, there is the use of 71 satellite phones, ham radio operators, the Emergency Alert Systems (EAS) and video monitoring of disaster sites. Social media and news network sources are also used; they have aircraft surveillance capability and with their ground crew units can operate with high quality video. OES strategically places Community Emergency Response Team (CERT) trailers in participating cities/towns/special districts for emergency training and with the capability of providing initial medical treatment and triage for medical transportation, if needed. This program is operated through locally recruited and trained volunteer participants. The trailers contain 200 cots with disposable blankets and sheets, First-Aid equipment, and portable medical shelters, which include items needed for mass care. The trailers can also function as Incident Command Centers (ICC). The U.S. Department of Homeland Security sponsors these trailers through direct grants. Eleven of the 25 incorporated cities/towns are participating in the CERT program. OES continues to encourage maximum participation by all cities/towns. Federal funds are available ($15,000 to each city) but many cities, towns, and special districts decline the money, reportedly due to the cumbersome federal requirements for accounting and reporting of expenditures. The County is not required to be the responsible entity for distribution of the grant funds; however, they have agreed to do so since the funds became available. The County recommends and encourages cities to also regionalize their efforts to increase cooperative responses in mutual areas emergency management. This is already the case with many cities, particularly in that their police and fire departments are the primary first responders in emergency situations. The County holds frequent role-playing exercises for public participation, including The Great Shake Out. This exercise is held annually and designed to familiarize citizens with proper building evacuation and outside assembly points for those in the workplace. It also sponsors annual “table-top” disaster exercises for first responders, which is a County interdepartmental disaster preparation meeting, The Golden Guardian Plan. This is not a comprehensive list, but, for this report, it will serve as representative of the types of organized training exercises. Department of Public Health (Public Health) Public Health develops their emergency response through a well-defined plan known as the Preparedness and Response Program (PRP). The objective is to prepare for emergencies caused by bioterrorism, infectious diseases, natural disasters and other public health threats. The PRP coordinates with the 24 cities/towns, special districts and unincorporated areas. Public Health also utilizes volunteers, although to a somewhat lesser extent than other departments due to specialty skill requirements. Regular emergency readiness preparation involves providing staff training in emergency management, to include, planning and conducting public health emergency drills to improve response levels. Vaccinations are provided to schools and the public to counter infectious 72 outbreaks, such as dangerous strains of flu. Countywide education and outreach is provided to the public in preparation to avoid disasters. Public Health works jointly with the County departments before and during emergency situations. They have the responsibility for assigning Points of Dispensing (POD) units and assembly and delivery of the POD to strategic areas as needed or to communities that have chosen to operate the POD within their jurisdiction. The POD is a portable medical unit of 25-bed capacity, with supplies for four days of operation. If needed, these units can be co-used as a POD and an Incident Command Center when required. Public Health also performs San Onofre Nuclear Generation Station (SONGS) exercises on a bi- annual basis, as required by Federal Emergency Management Agency (FEMA). Every six years they participate in a graded Ingestion Pathway Exercise. This takes into consideration the potentially affected areas of nuclear contamination within 50-mile radius of SONGS, as to the effect on water supplies, food growers, ranchers, dairies and the population at large. These are the main scenarios for which Public Health prepares and practices, in order to effectively respond to an actual disaster/emergency. San Bernardino County Sheriff-Coroner Department The San Bernardino County Sheriff-Coroner Department, along with County Fire and Paramedics, has the most primary role in any disaster or emergency. Their responsibilities, as first responders include direct contact with victims and traffic situations. The Sheriff Headquarters Office has a fully-equipped EOC, with capability to communicate with other EOC, including the Office of Emergency Services, and all field operations to coordinate a maximum effort response. They are equipped with their own aircraft that can readily be used for medical support/evacuation or a number of other needs. Officers and department personnel participate in County practice and training exercises on a regular basis. With their direct role in response and rescue, the Sheriff relies heavily on volunteer forces. In fact, of all departments involved in emergency operations, the Sheriff has the greatest number and varied uses of volunteers. Due to the nature of law enforcement work, which is directly involved with rescues of all types and descriptions, response and rescue is complicated by the County’s diverse landscape and vast rural areas. Specialty skills are mandatory for the greater success in rescue. The Sheriff uses approximately 2,000 volunteers who have logged over 500,000 hours of service. There are 117 separate volunteer units within San Bernardino County. Volunteers are the backbone of disaster preparedness response and recovery. 73 The different specialties train in their own individual academies where they maintain their readiness skills for any call they might receive. The types of volunteers used by the Sheriff are described as follows:  Citizens on Patrol (C.O.P.) - these volunteers work traffic control, patrol streets and neighborhoods for observation and reporting purposes.  Search and Rescue - includes mounted units. They respond to calls for citizens missing or at-risk or trapped animals. This can include working in all types of terrain and geographical locations. There are approximately 250 Search and Rescue operations per year involving County volunteers.  Chaplain Corps - primarily provide spiritual considerations and grief counseling.  Medical Reserves – doctors and nurses trained to handle medical emergencies in disaster situations.  Explorers – persons 14 to 20 years old who are interested in the field of law enforcement that are trained to assist in various emergencies.  Aviation Paramedics, including Citizens Air Patrol (CAP) – a national organization with a history of providing air assistance. The local CAP often assists in Search & Rescue, as well as, air transportation.  Coroner Volunteer – forensics scientists that assist in recoveries.  Dive Team – volunteer divers that are activated to locate missing persons and property under water.  Cave Rescue Team - a highly specialized group that operates in caves and like conditions. California has two cave rescue teams and the San Bernardino County team is highly rated. Many of these volunteers stand ready to work locally or nationally. The San Bernardino County Sheriff has established a memorial for volunteers who have lost their lives in the performance of their duties. There are currently four names on that memorial. County Government Policy/Situation Room (Policy/Situation Room) The Policy/Situation Room serves multiple purposes. Not only is it used during emergencies as an EOC, but also for other County and administrative meetings. During a disaster situation, such as an earthquake or large scale wild/forest fire, it will serve to coordinate the acquisition of supplies and/or facilities. EVENT RESPONSE In the event of a major emergency or disaster, such as a catastrophic earthquake, all departments in this report will respond as follows: 74 Office of Emergency Services During a large-scale disaster, as many as 100 persons representing countywide services congregate at the Emergency Operations Center (EOC); each representative is required to have sufficient authority to make decisions for any and all actions required. The OES/EOC will triage communications and necessary responses to the affected areas, directing material and emergency personnel to the most critical locations. Communications are established by all available means, such as, satellite phones, ham-radio operators and Walkie-Talkies. Public Health: The Public Health will set into motion disease assessment. In addition, they will provide public health information including the establishment of public web links for most current information. POD sites will be opened for treatment of casualties and arrangement of other treatment sites, as needed. San Bernardino County Sheriff-Coroner Department (Sheriff): The Sheriff will activate their volunteer partners, coordinating the specialties with the situation. They will work with local ham-radio operators to communicate and assess the dangers to the public in the affected areas. Incident response is set into motion “from the bottom up,” with the first officer on the scene being designated as the Incident Commander (IC) and the location becomes the Incident Command Post (ICP). Where practical, deputies, with volunteers, will begin door to door contact with household inhabitants. This will ascertain any emergency medical needs, or evacuation steps that need to be planned. Communications are established “inter-operable;” with all participating agencies. Multiple ICP may be required dependent entirely on the extent of the disaster or incident. Communications will be according to the availability of equipment resources. Radio communications may be interrupted by damage to radio relay towers, which would dictate other means. Satellite phones and Walkie-Talkies may be used and are available in the field, unless affected by tower outages. Ham radio operators trained for disaster communications will be used extensively. As soon as a big earthquake or other major disaster happens, supplies from outside the affected area will be air-shipped in without a formal request. This is an automatic response from the California Emergency Management Agency (Cal EMA) to avoid delays in getting resources to the affected areas. The shipments will be received at large facilities which are able to accommodate disaster refugees and supplies. The task of securing these locations is the 75 responsibility of the Policy/Situation Room and within the authority of the Board of Supervisors. During a major disaster or emergency, there will be housing and care for displaced persons and animals. Appropriate locations will be secured and utilized. CITIZENS PRE-EVENT PREPARATIONS There are educational materials for County citizens’ private uses and are available for learning how to personally prepare for disasters. The materials are described herein. Family Disaster Plan While the major departments investigated in this report have been proactive in training and equipping themselves for response and rescue, it is a fact that in an emergency or even catastrophic disaster, the probability is real that some areas will experience delays in response from rescue crews arriving on scene. This could be as long as several days, depending on the magnitude of the disaster and the area affected. In such an event, citizens will be on their own to fend for themselves. Unfortunately, that may be true if rescue personnel are overwhelmed or unable to immediately access certain areas. The first responders for assistance to a neighborhood will be neighbors. In such a case, the public can be well served to emulate the emergency response departments’ preparations. The San Bernardino County Fire Department Office of Emergency Services has prepared a three step program for citizens to prepare for disasters or emergencies. It is recommended that the citizens of San Bernardino County obtain a copy from a County office or go online to the San Bernardino County website at: http://www.sbcounty.gov/ . FINDINGS 1. Federal funds are available ($15,000 to each city) but many cities and towns decline the money reportedly due to the cumbersome federal requirements for accounting and reporting of expenditures.
• CL2 Page 23
  Denied white roll exchanged None; met Title 15
• CL3 Page 23
  Missing phone time The time left on phone card was accurate
• CL4 Page 23
  Waited 12 hours for medical Reminded nurse to check waiting area often when busy
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  Constraints were too tight & not loosened The constraints were within policy; inmate was a security risk
• CL6 Page 23
  Seen by Mental Health denied services Determined to not need meds; was evaluated by Mental Health on 2 occasions, 10 days apart
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  Felt property was taken without cause Unsubstantiated; inmate did not clean up; property put in proper bin
• CL8 Page 23
  Inmate roof of mouth burned by hot food Inmate instructed to blow on food to cool; offered medical services; declined
• CL9 Page 23
  Inmate felt intake evaluation points did Another volunteer clergy was scheduled to C not require maximum security; not enough block inmates; inmate status remained the same religious contact & materials available
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  Grieved improper discipline After investigation, discipline upheld
• CL11 Page 23
  Inmate grieved not receiving pain Was scheduled for medication review within 24 medications as prescribed hours
• CL12 Page 23
  Contesting discipline for not working Found that it was for “poor work” not no work and adjusted discipline from 40‐10 days loss of good work days
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  Inmate grieved that sentence was for CDC is primarily a pre‐sentence facility GHRC, wanted CDC closer to home; no $ to get home once released; wanted to be transported to CDC upon release
• CL14 Page 23
  Grieved improper medical care by LVN for Was seen by RN within 24 hours; LVN cannot headache provide independent medical care
• CL15 Page 23
  Wanted to move back to Dorm 1 from The housing was determined to be within the Dorm 2, due to fear and intimidation policies
• CL16 Page 23
  Inmate’s friend was questioned about Deputy discussed with inmate that sometimes amount of deposit – why? inmates are forced by others to have $ deposited for extortion Total Complaints reviewed: 15 Total Complaints during past five months: 64 51
• CL17 Page 51
  The police chiefs interviewed demonstrated dedication and professionalism in their approach to managing the police force within their cities. Each is actively seeking new technologies and regional alliances to enhance their efforts to become more efficient and cost effective. Their combined stated priority is to ensure public safety is at the highest level of achievement for their populace. The reviews were successful in that the 10 municipal law enforcement agencies are effectively managing their departments, in some cases administering more responsibilities than law enforcement activities, and continue to provide comprehensive public safety. Responding Agency Recommendations Due Date No Response Required 79
• CL18 Page 52
  SAN BERNARDINO COUNTY SHERIFF-CORONER SCIENTIFIC INVESTIGATIONS DIVISION

Commendations 1

• CM1 Page 49
  Each of the entities examined, including the volunteer forces, is to be commended for their dedication and professionalism in serving the public. The citizens of San Bernardino County can take pride in the preparation and skill that the County has achieved to respond to disasters. More importantly, they can take comfort in the capacity of the County to respond and rescue. They are equipped and ready to assist.

Comments 14

• CO1 Page 29
  A) The Kitchen: Cooks all meals for all detention centers. In the bakery there are 6,000 bagels and dinner rolls, 1,500 loaves of bread, and 20,000 cookies baked each week. B) The female inmates at Glen Helen provide the labor for a call center which schedules inmate visitation sessions for all the County detention centers. A staff of 12 inmates handles 1,100‐ 1,500 calls per day. 57
• CO2 Page 6
  INSPECTION FORM * * * * * * Please fill out those sections that apply to the facility you are inspecting FACILITY NAME: INSPECTION DATE: Central Detention Center (CDC) December 12, 2011 FACILITY CAPACITY: LAST CSA INSPECTION DATE: 1,103 April 5, 2011 ADDRESS: TELEPHONE NUMBER: 909‐386‐0945 630 E. Rialto Avenue San Bernardino, CA 92415 FAX NUMBER: 909‐386‐0924 TYPE OF FACILITY: Type II DETENTION CENTER: X REHABILITATION CENTER: OTHER: Any Additional Information/Notes: The Facility closed in 1991 due to West Valley Detention Center (WVDC) opening; it reopened in 1994 primarily to house Federal inmates, on a cost‐reimbursement basis through a Federal contract. U.S. Marshal housing provides for 330‐370 inmates. These are Federal inmates being held for transition to a Federal facility; they are airlifted out once a week. Since October 1, 2011 (AB109), 570 inmates have been sentenced or in pre‐sentencing. 58
• CO3 Page 7
  GENERAL INFORMATION  What is the capacity of the facility? 1,103. On 12/12/11, 918 total inmates ‐ 160 women will be transferred to WVDC in anticipation of making room for ‘protective custody’ male inmates from Glen Helen Rehabilitation Center. This will consolidate all female inmates at WVDC.  What is the number of pre‐trial inmates? 537  Has the facility exceeded capacity since the last state CSA inspection? No  What is the average length of detention? Six months  What is the inmate classification system? Describe: Detention & Corrections Bureau, Policy & Procedures. Per Policy 9.800–Inmate Classification Procedures & Policy 9.900–Inmate Classification Types  Number of weekend offenders? None  Are inmates oriented to rules and procedures? Yes, inmate receives booklet (English & Spanish) and watches video  Are rules and grievance procedures posted? In booklet and video  Are rules and grievance procedures understood by inmates? Yes, translator available, if needed  Are there procedures for handling citizen complaints? Yes  Number of inmate suicides in the past year? None  Number of attempted suicides? Two  Number of deaths from other causes? None  Number of escapes? None  Date of last fire/emergency drill? June 23, 2011 59
• CO4 Page 7
  STAFFING  Is there enough staff to monitor inmates? Yes: One Captain, One Lieutenant, Six Sergeants, 60 Deputies, 82 Support Staff; Medical Staff: one doctor, one Physician’s Assistant, five Registered Nurses, and four License Vocational Nurses.  Does staff communicate in languages that an inmate can understand? Yes  Diversity of staff. Males: eight African American, 45 Caucasian, 33 Hispanic, six others; Females: eight African American, 30 Caucasian, 21 Hispanic, and four others.  Impression of staff/inmate interactions. Very good PROGRAMS  Exercise: o Is it inside or out? Both; recreation yard has basketball hoops, dip bar, pull‐up bar o How frequently? Inside ‐ one hour daily; Outside ‐ three hours weekly o Do men get more exercise time than women? N/A  Are there clergy available to inmates upon request? Yes, full‐time Chaplain o Are there religious services? Yes, Tuesday through Sunday  Are anger management and other applicable programs available? None  Are medical services available? Yes, both doctor and dentist o How frequently is medical staff on‐site? Both Registered and Licensed Vocational Nurses at all times; Doctors on Monday‐Wednesday‐Friday; Physician’s Assistant – Friday; Dental and Mental Health Monday‐Wednesday‐Friday o How long do inmates wait to be seen? As needed o Is a physician available by phone or comes to the facility? Both  Are mental health services available? Yes 60
• CO5 Page 33
  o How frequently is mental health staff on‐site? Psychiatric Clinician, weekly o How long do inmates wait to be seen? As needed  Are vocational classes available? No o If so, what types: N/A TELEPHONE  Do inmates have access to telephones? Yes CORRESPONDENCE  Is there a limited free postage for inmates without money? Legal mail packages only  Incoming/outgoing – are inmates aware that mail can be read? Yes, advised that all mail is scanned  Confidential correspondence – letter to attorneys, legislators, CSA, etc., ‐ how is it handled? Per policy, available to inmates; each is opened in presence of inmate and deputy VISITING  Is there adequate space, convenient times or accommodations to family’s work schedule, etc.? Yes, rotate times during mornings and evenings  Are there provisions for special visits with attorneys/clergy? Yes, in official areas  Does staff supervise visits? Yes  Do all inmates have access to visiting? Yes o If not, give reason: Except for disciplinary actions, for a maximum of 30 days; the average is 3 – 4 days 61
• CO6 Page 9
  MEALS/NUTRITION  The kitchen area – Is it clean? Yes Are knives and chemicals locked? Yes  Have the inmates working in the kitchen been trained? Yes, all have food handlers’ licenses  Have the inmates had a medical clearance/review before assignment? Yes  Are meals served in the cell, day room or at a central cafeteria? All. The big dining room has the capacity for 200 inmates; there are two rooms on different levels, with only one used at a time  Are inmates permitted to converse during meals? No  Length of time allowed for eating? 15 minutes HEALTH  What type of on‐site health facility is available to inmates? Two clinics, east/west side of facility  What type of on‐site dental facility is available to inmates? Dentist on‐site Monday ‐ Friday  What off‐site hospital is used for serious health issues? Arrowhead Regional Medical Center  How are inmates transported to off‐site facilities? By custody transport or ambulance  How is security handled? Inmate is shackled and custody transport is followed by an additional deputy 62
• CO7 Page 23
  DOCUMENT REVIEW INMATE GRIEVANCES/COMPLAINTS: TYPES RESOLUTIONS Inmates shoes confiscated in shake down because Inmate account credited amount of shoes and “name” not on them inmate told to mark shoes in future Inmate stated he was only offered a shower Staff directed to offer showers between 0430‐ between 0100‐0400, and he was being mocked 2300 and told to treat inmates on a “strictly about being a Mexican mature and professional level” Inmate stated his stamps and drawing were Staff took drawings (naked women) and later destroyed returned them and the stamps, per staff, were used stamps. Considered contraband Inmate stated neither doctor nor nurse would Inmate rescheduled for doctor appointment in two provide joint pain medication days Inmate stated wife was told he was “not available” Investigation showed wife was “no show” one day, for visits (twice), noting she only spoke Spanish she was scheduled for another day but was denied visit; possibly due to language; other visit date inmate was off facility, in court Inmate stated his “medically approved” shoes Shoes were confirmed as “medically approved” were taken by a deputy and returned to inmate Inmate stated he was strip searched and his legal Strip search was on all transported inmates, documents were taken looking for possible handcuff key; note paper, considered contraband was kept, but court papers were returned Inmate complained of racial mistreatment for Inmate was given written discipline for not “black” inmates; six grievance for same action following rules of grievances, not to issue/write grievance for a class of inmates – only for individual grievances Inmate stated he had reported (five times) his pain A doctor changed his diet and ordered Motrin; and vomiting blood after gallstones removed; he resulting to no more food issues; action taken in stated he reported it in May, June and now in late August August Inmate appealed decision on the allegation he was Actions taken were found “to be within “beaten” by two officers and asked that the video department and industry standards” and be reviewed, wants to press charges allegations of threats were found to be unsubstantiated. Review of original complaint and the video review showed all actions were within department standards Total Complaints reviewed: 43 Total Complaints during past five quarters: 10 63
• CO8 Page 36
  MAJOR INCIDENTS: TYPES RESOLUTIONS Minor injuries; inmate punched deputy in face Medical care; forwarded the file to the District with closed fist Attorney (DA) for review; arrested Assault; inmate to inmate, deputy Forwarded to DA for review for criminal charges Battery, inmate to inmate Declined to press charges Battery; two females pushing and grabbing Station filed – Pending Battery; lunch To Sheriff’s records Battery; genitalia assault Declined to press charges Battery; inmate to inmate Forwarded to DA for review Battery; mutual combat Station filed Battery, inmate to inmate Station filed Battery; inmate pushed down stairs ARMC for stitches; declined to pursue Battery; inmate to inmate, eye injury Declined to prosecute Battery; inmate to inmate in property room Neither will prosecute Battery; seven inmates/assault; injuries Station filed only Battery; females fighting in food line Station filed Battery; returning from court/inmates No prosecution Battery; punched in head Uncooperative/refused to identify assailant Battery; inmate to inmate, 11 in fight ARMC for treatment Battery; inmate to inmate, female Station filed Battery; inmate to inmate, female Sent to DA for filing; victim wishes to press charges Battery; 32 inmates/ five deputies in cell block Three inmates with injuries; some arrested, station fight filed Total Complaints reviewed: 81 Total Complaints during past five quarters: 20 64
• CO9 Page 13
  POLICIES AND OPERATIONS MANUALS Review the following sections, making notes of each: Inmate Grievances: A copy of the Policy was produced to the Grand Jury and was reviewed. Citizen Complaints: Four Internal Affairs reviews every six months, per audit/log. A copy of the procedures for handling Citizen’s Complaints was reviewed by the Grand Jury. Major Incidents: A copy of the Policy was provided to the Grand Jury and was reviewed. 65
• CO10 Page 14
  SITE TOUR AREA INSPECTED/REVIEWED (Please Check) QUALITY OF LIFE PROGRAMS PERSONS INTERVIEWED X Physical Plan No Educational No Inmates X Meals/Nutrition No Vocational X Facility Manager X Mental Health No Community Services X Medical X Physical/Dental Health No Domestic Violence N/A School Staff X Religious Services No Victim/Gang Awareness N/A Mental Health Staff X Visiting No Substance Abuse N/A Line Staff X Volunteer Involvement Other N/A Food Services Staff Other Other Any additional information/notes: Potential Impacts of AB109:  It is projected that there will be more split sentencing by Court, i.e. if sentenced to 5 years, 2.5 as an inmate and 2.5 remainder of sentence on probation/parole.  County facilities are not designed for long‐term sentencing and/or programs; possible potential law suits to conform with state requirements  The average level of criminality of inmates is drastically rising from prior inmates detained for Driving Under the Influence (DUI) to now First Degree burglaries and assaults. This situation exposes staff to more danger and will result in a need to increase staffing levels in all facilities, which in turn will increase costs 66
• CO11 Page 15
  Note the following items as you tour the facility:  Condition of the exterior and interior of the building noting graffiti, peeling paint, unpleasant odors, or other signs of deterioration o Adequate, good, no odors; floors had wax build‐up  Condition of the grounds, exercise areas, playing fields, and exercise equipment o Appeared in good condition  General cleanliness of the facility including windows, lighting, lockers, desks, conditions of the mattresses, bedding and pillows o Generally clean  Condition of sleeping room door panels o Adequate  Temperature of living units o Good  Safety and security issues including fencing, outdoor lighting, location of the weapons locker o Good  If a court holding area is present in the facility, ensure access to toilet and drinking water o Yes  Atmosphere of classroom: o N/A  Are there adequate supplies (books, paper, computers, etc.)? o N/A 67
• CO12 Page 16
  INTERIOR OF BUILDINGS (walls, paint, floors, drains, plumbing fixtures working, air vents, windows)  Are cleaning fluids and chemicals labeled and safely stored? Yes, locked; no chemicals  Weapons locker present? Yes  Recreation/sports equipment? Yes  Are the hallways clear, are doors propped open or closed? Locked/closed electronically  Holding areas (cells/rooms) – (if present), is there access to drinking water and toilet? Yes  Are there individual cells/rooms, or dormitories? The facility has all three types  Beds – Type of bed and is it off the floor? Bunks, single and double; off floor  Adequate lighting? Yes  Temperature? Adequate INDIVIDUAL CELLS/ROOM  Condition of walls? Clean, freshly painted  Personal possessions allowed in cell/room (art, books, etc.)? Yes, kept in clear plastic tubs; can order from commissary; books from library once a week  Graffiti present? None  Ample bedding? Yes, two blankets 68
• CO13 Page 17
  PERSONAL APPEARANCE OF INMATES  What is the appearance of inmates (dirty, unkempt, well groomed, etc.)? Adequate  Showers – frequency, privacy, maintained, supervised by staff? Daily during tier time (30 minutes)  Are there any reported assaults by inmates on inmates? See reviews on page seven  Condition of clothing (does the clothing fit; is it appropriate for the weather, etc.)? Good for weather; clothing change issued twice per week; “whites” issued once per week; jumpsuit issued daily for workers COMMENTS/CONCERNS OBSERVED DURING TOUR: 69
• CO14 Page 42
  DISASTER PREPAREDNESS AN EVALUATION OF SAN BERNARDINO COUNTY’S STATUS

No Responses Found 3

Government entities assigned to respond to this report. No response documents have been linked in our database.