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Findings and Recommendations
4 findings
Some studies have concluded that outsourcing certain city services can result in cost and efficiency improvements.
Related Recommendations (1)
Cities within the County review case studies and evaluations of the pros and cons of outsourcing municipal services.
Outsourcing is being successfully utilized by many cities within the County, although the extent of outsourcing varies widely.
Related Recommendations (1)
Cities identify those services for which outsourcing hold an opportunity for cost savings and efficiency improvements.
Outsourcing is not a solution for all cost and performance problems and should only be considered after other efforts to optimize operations have been implemented.
Related Recommendations (1)
Cities conduct analyses that estimate the internal cost-of-service and weigh that Contra Costa County 2012-2013 Grand Jury Report 1302 against the cost of outsourcing. For meaningful comparison, analyses should include a measure of the costs related to managing employee payroll, pension and health benefits, workers' compensation claims, and other personnel management functions. Cities' governing bodies should consider "identifying funds" to carry out these activities. The analyses should be implemented as a formal process, conducted on an annual basis and provided in a written document.
Recommendations of "best practices" to implement outsourcing initiatives are available for cities to review. Most cities in Contra Costa County do not have a regular and formalized process for evaluating whether each municipal service could effectively be, or should be, outsourced.
Related Recommendations (1)
City officials inform residents of the results of those analyses and explain the reasons for action (outsourcing of a service) or in-action (continuation of the use of internal resources).
No Responses Found
19
Government entities assigned to respond to this report. No response documents have been linked in our database.
