Score: +9 (9/1/0)

Ventura County Grand Jury • 2003-2004

I Ventura County2003-2004GrandJury FinalReport

Published: May 20, 2004 5 pages

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Note: Missing finding numbers detected: F7

Findings and Recommendations 10 findings

F02

Las Islas Family Medical Groua, 325 West Channel Islands Blvd., Oxnard (385-662) Hours: Mon Fri8:00 a.m. 5:00 p.m. Mon - Fn9:00 - 7:00 (Urgent Care) a.m. p.m. I Sa-t9:00 a.m. - 5:00 p.m. - This facilityis correctly listed urgent facility the Ventura County as an care on Health Care Agency maps but is notlisted as such in the DirectoryofServices.

No recommendations for this finding

F03

MaenoliaFamily Health Center, 2240 East Gonzales Rd., Oxnard (981-5151) Hours: Mon Fri8:00 5:00 (Clinic) a.m. p.m. Mon - Fri9:00 - 7:00 (Urgent Care: 981-5181) a.m. p.m. Sat -Sun8:00 - 5:00 (Urgent Care: 981-5181) a.m. p.m. - - The newest medicalfacilityprovides urgent services days week. care seven a Patients able to needed medical duringextended ofRcehours are access care on walk-inbasis. The center provides complete family services byboard a care I certified physicians. In addition to urgent care, x-ray and laboratory services also available. are I Because the clinic it is not listed urgent facilityin either the is new, as an care Ventura County Health Care AgencyDirectoryofServices the or corresponding maps.

No recommendations for this finding

F04

MooraarkFamily Care Center, 35 W. Los Angeles Ave., Moorpark(529-4624) Hours: Mon Thu8:30 7:00 a.m. p.m. Fr-i8:30 a.m. - 5:00 p.m. Sat8:30 - 1:00 a.m. p~m. - I This facility is listed urgent facility theVentura CountyHealth as an care on Care Agency DirectoryofServices "Urgent Care Facilities" map in the "Maps 2 UrgentCare VenturaCounty in I Venlura County2003-2004GrandJury FinalReport ofSenrices' section, but is not considered urgent facilityby medical I an care clinic personnel. II

No recommendations for this finding

F05

Santa Paula Medical Clinic, 1334 E. Main St., Santa Paula (933-1122) I Hours: Mon Thu 8:00 a.m. 7:00 p.m. Fri - 8:aO a.m. - 5:00 p.m. Sat 9:00 a.m. - 5:00 p.m. - This facility is listed urgent facility the Ventura County Health as an care on Care Agency map (not in the DirectoryofServices), but it is notconsidered an urgent facility by medical clinic personnel. care Followingthe closure ofSanta Paula Hospital, the medical clinic increased its hours anticipation of larger patientload. Sincethe patientloadhas not in a increased, the hours have been adjusted shown above. as

No recommendations for this finding

F06

Sierra Vista Family Care Center, 4531 Alamo St., SimiValley(584-4885) I Hours: Mon Fri 8:00 a.m. 5:00 p.m. Sat - 9:00 a.m. - 5:00 p.m. (Walk-ins) - I This facilityis listed urgent facility theVentura CountyHealth as an care on Care Agency DirectoryofServices and the corresponding maps, but it is not considered urgent facility by medical clinic personnel, though an care even x- available on-site. Ifpatients need urgent they I ray services are care, are referred to a local private facility or an emergencyroom. F=07. WestVentura Family Care Center, 133 IV. Santa Cla?a St., Ventura (641-5600) Hours: Mon Fri 8:00 5:00 (Clinic) a.m. p.m. Mon - Fri 9:00 - 7:00 (Urgent Care) a.m. p.m. Sat - 8:00 a.m. - 5;00 p.m. (Urgent Care) Sun 8:00 - 1:00 (Urgent Care) a.m. p.m. I - I This facilityis correctlylisted urgent facility in the Ventura County as an care I Health Care AgencyDirectoryofServices and on the corresponding maps. x- ray and laboratory services are available on-site.

No recommendations for this finding

F08

Ventura County Medical Center (YCMC), 3291 LomaVista Rd., Ventura (652- 6000) Hours: 24 hours day, days week a seven a VCMC is the emergencyroom ofchoice in the Ventura CountyHealth Care I Agencyfor life-threatening emergencies. It also handles urgent care after otherhealth facilities closed. care are UrgentCare rn VenturaCounty 3 Ventura County2003-2004GrandJury FilialReport

No recommendations for this finding

F09

Ofthe eight facilities visited, six undercontractwith the county, whereas, are VCMC and MagnoliaFamily Health Center operated directlybythe are County ofVentura. I

No recommendations for this finding

F10

The hours ofeach medical facility verified February24, 2004, of were on some I which differed fromthose we were given during our visits. Hours are subject to change.

No recommendations for this finding

F11

Ofthe six facilities listed urgent facilities (including VCMC) the as care on Ventura County Health Care Agency onlyfour urgent maps, are care. I

No recommendations for this finding

F12

There urgent facilities eastVentura County, causingpatients to are no care in drive to west countyfor their urgent needs. care F-IS. Patients at urgent facilities treated first-come, first-servedbasis. care are on a II While every attemptwill be made to see patients as quickly as possible, wait times based the number ofpeople seeking well the severity of are on care as as I their condition. I 1 Conclusions I C-01. The GrandJuryconcludes that there four urgent facilities (including are care VCMC) in westVentura County. CF-02, F-03, F-05, F-07, F-08) I C-02. The GrandJury concludes thatthere urgent facilities east are no care in Ventura County. (F-01, F-04, F-06, F12) Recommendations I I R-01. It is recommendedthat the and misinformation the Ventura inaccuracies in I CountyHealth CareAgency DirectoryofServices be corrected.

Related Recommendations (1)

R03

It is recommendedthat theVentura CountyHealth CareAgency prepare a Needs Assessment Studyfor urgent facilities in eastVentura County. care Responses Responses Required From: Board ofSupervisors CR-01, R-02, R-03) I Responses Requested From: Ventura County Health Care Agency (R-01, R-02, R-03) I 4 UrgentCare VenturaCounty in I Ventura Courity2003-2004GrandJury FinalReport I

Agency Responses 4

Government agencies' official responses to this report's findings and recommendations. Click on a response to see the structured breakdown.

BOS

August 17, 2004 • 1 pages View Details ▾

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BOS

August 10, 2004 • 1 pages View Details ▾

PDF

BOS

July 29, 2004 • 1 pages View Details ▾

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Complete Board of Supervisors

August 16, 2004 • 117 pages • 12 responses • Score: +9 (+9, 1, 0) View Details ▾

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12 responses to findings and recommendations

F02

Las Islas Family Medical Groua, 325 West Channel Islands Blvd., Oxnard (385-662) Hours: Mon Fri8:00 a.m. 5:00 p.m. Mon - Fn9:00 - 7:00 (Urgent Care) a.m. p.m. I Sa-t9:00 a.m. - 5:00 p.m. - This facilityis correctly listed urgent facility the Ventura County as an care on Health Care Agency maps but is notlisted as such in the DirectoryofServices.

Response: Agree Score: +1

Concur F-02 Concur F-03 Concur F-04 Concur F-05 Concur F-06 Concur F-07 Concur F-08 Concur F-09 Concur F-10 Concur F-l1 Concur F-12 Concur F-13 Goncur F-14 Concur F-15 Concur F-16 Concur F-17 Disagree I Thejail programs and the work furlough Stages program are education programs only and nottreatmentprograms.

R02

It is recommendedthat the inaccuracies on the maps oftheVentura County Health CareAgencybe corrected.

Response: Unknown

Scheduled: in 60 days Score: 0

As indicated in the Sheriff's response, there is a Ventura County Inter-Agency Coordination Group, including all ten cities and a variety of special districts and other key organizations, which does planning for large-scale emergencies. There protocols and pracedures based the Standardized are on Emergency ManagementSystm (SEMS) EOC activities assaciated with muitijurisdiction, large-scale emergencies. I Interoperable EOC Communications equipment has been conditionally approved under the 2004 Homeland Security Grant. Sheriff is awaiting final approval from State Department of Homeiand Security...

F03

MaenoliaFamily Health Center, 2240 East Gonzales Rd., Oxnard (981-5151) Hours: Mon Fri8:00 5:00 (Clinic) a.m. p.m. Mon - Fri9:00 - 7:00 (Urgent Care: 981-5181) a.m. p.m. Sat -Sun8:00 - 5:00 (Urgent Care: 981-5181) a.m. p.m. - - The newest medicalfacilityprovides urgent services days week. care seven a Patients able to needed medical duringextended ofRcehours are access care on walk-inbasis. The center provides complete family services byboard a care I certified physicians. In addition to urgent ...

Response: Agree Score: +1

Concur F-02 Concur F-03 Concur F-04 Concur F-05 Concur F-06 Concur F-07 Concur F-08 Concur F-09 Concur F-10 Concur F-l1 Concur F-12 Concur F-13 Goncur F-14 Concur F-15 Concur F-16 Concur F-17 Disagree I Thejail programs and the work furlough Stages program are education programs only and nottreatmentprograms.

R03

It is recommendedthat theVentura CountyHealth CareAgency prepare a Needs Assessment Studyfor urgent facilities in eastVentura County. care Responses Responses Required From: Board ofSupervisors CR-01, R-02, R-03) I Responses Requested From: Ventura County Health Care Agency (R-01, R-02, R-03) I 4 UrgentCare VenturaCounty in I Ventura Courity2003-2004GrandJury FinalReport I

Response: Unknown

Score: 0

Support the recommendation. CiSPEC[l\\l. SERVICESrnP,tTROLSERVICES rnDETEHTIONSERVICES D SUPPORTSERVICES UOITclcpbon`!Roai. Suiic ?00 2ll)J EaiaOlienRaud 8fi) SouahVirtcwia~\\vt0iJC U(W SouahvicaoriaAi:anw Vcntura.FA 9JinJ Tht~utandOaks.CA'it362 Vc,ttnaa.CA9l0N niur7.Chq3o0`9 (iOi) 477-7011 1:,\\x (SOi) 177-7010 (S05) 444-0?61 FAX(RUS) 4iN-R?9S (8US) 6342305FAX`tJOS) 654-3S,1} iSOs}6$4-)`)26 FAX180S) 6542109 II RE: Prop 36 Implementation June 25, 2004 Page2 of 3 R-04. The county should address the issue of "unamenability," described in ihe as I statute and case law, with a view toward bringin...

F04

MooraarkFamily Care Center, 35 W. Los Angeles Ave., Moorpark(529-4624) Hours: Mon Thu8:30 7:00 a.m. p.m. Fr-i8:30 a.m. - 5:00 p.m. Sat8:30 - 1:00 a.m. p~m. - I This facility is listed urgent facility theVentura CountyHealth as an care on Care Agency DirectoryofServices "Urgent Care Facilities" map in the "Maps 2 UrgentCare VenturaCounty in I Venlura County2003-2004GrandJury FinalReport ofSenrices' section, but is not considered urgent facilityby medical I an care clinic personnel. II

Response: Agree Score: +1

Concur F-02 Concur F-03 Concur F-04 Concur F-05 Concur F-06 Concur F-07 Concur F-08 Concur F-09 Concur F-10 Concur F-l1 Concur F-12 Concur F-13 Goncur F-14 Concur F-15 Concur F-16 Concur F-17 Disagree I Thejail programs and the work furlough Stages program are education programs only and nottreatmentprograms.

F05

Santa Paula Medical Clinic, 1334 E. Main St., Santa Paula (933-1122) I Hours: Mon Thu 8:00 a.m. 7:00 p.m. Fri - 8:aO a.m. - 5:00 p.m. Sat 9:00 a.m. - 5:00 p.m. - This facility is listed urgent facility the Ventura County Health as an care on Care Agency map (not in the DirectoryofServices), but it is notconsidered an urgent facility by medical clinic personnel. care Followingthe closure ofSanta Paula Hospital, the medical clinic increased its hours anticipation of larger patientload. Sincethe pa...

Response: Agree Score: +1

Concur F-02 Concur F-03 Concur F-04 Concur F-05 Concur F-06 Concur F-07 Concur F-08 Concur F-09 Concur F-10 Concur F-l1 Concur F-12 Concur F-13 Goncur F-14 Concur F-15 Concur F-16 Concur F-17 Disagree I Thejail programs and the work furlough Stages program are education programs only and nottreatmentprograms.

F06

Sierra Vista Family Care Center, 4531 Alamo St., SimiValley(584-4885) I Hours: Mon Fri 8:00 a.m. 5:00 p.m. Sat - 9:00 a.m. - 5:00 p.m. (Walk-ins) - I This facilityis listed urgent facility theVentura CountyHealth as an care on Care Agency DirectoryofServices and the corresponding maps, but it is not considered urgent facility by medical clinic personnel, though an care even x- available on-site. Ifpatients need urgent they I ray services are care, are referred to a local private facility or an e...

Response: Agree Score: +1

Concur F-02 Concur F-03 Concur F-04 Concur F-05 Concur F-06 Concur F-07 Concur F-08 Concur F-09 Concur F-10 Concur F-l1 Concur F-12 Concur F-13 Goncur F-14 Concur F-15 Concur F-16 Concur F-17 Disagree I Thejail programs and the work furlough Stages program are education programs only and nottreatmentprograms.

F08

Ventura County Medical Center (YCMC), 3291 LomaVista Rd., Ventura (652- 6000) Hours: 24 hours day, days week a seven a VCMC is the emergencyroom ofchoice in the Ventura CountyHealth Care I Agencyfor life-threatening emergencies. It also handles urgent care after otherhealth facilities closed. care are UrgentCare rn VenturaCounty 3 Ventura County2003-2004GrandJury FilialReport

Response: Agree Score: +1

Concur F-02 Concur F-03 Concur F-04 Concur F-05 Concur F-06 Concur F-07 Concur F-08 Concur F-09 Concur F-10 Concur F-l1 Concur F-12 Concur F-13 Goncur F-14 Concur F-15 Concur F-16 Concur F-17 Disagree I Thejail programs and the work furlough Stages program are education programs only and nottreatmentprograms.

F09

Ofthe eight facilities visited, six undercontractwith the county, whereas, are VCMC and MagnoliaFamily Health Center operated directlybythe are County ofVentura. I

Response: Agree Score: +1

concurs in F-09.

F10

The hours ofeach medical facility verified February24, 2004, of were on some I which differed fromthose we were given during our visits. Hours are subject to change.

Response: Agree Score: +1

Concur F-02 Concur F-03 Concur F-04 Concur F-05 Concur F-06 Concur F-07 Concur F-08 Concur F-09 Concur F-10 Concur F-l1 Concur F-12 Concur F-13 Goncur F-14 Concur F-15 Concur F-16 Concur F-17 Disagree I Thejail programs and the work furlough Stages program are education programs only and nottreatmentprograms.

F11

Ofthe six facilities listed urgent facilities (including VCMC) the as care on Ventura County Health Care Agency onlyfour urgent maps, are care. I

Response: Disagree Partially Score: 0

The CountyClerk will advertiseand publish this pamphlet when the budget is sufficientto allow it. I R02 Response: I The CountyClerk will make thisavailable the Department website on as soon as possible. Thehard copywill be made availablewhenthe budget is sufficientlo allow it. I i FY 2003- 04 GRAND JURY FINAL REPORT RESPONSES TO RECOMMENDATIONS Report Number Report Title Respondents REPORT NO. 16 Title: Weed Abatement Works! Required Respondents: No Response Required t I I FY 2003- 04 GRAND JURY FINAL REPORT RESPONSES TO RECOMMENDATIONS Report Number Report Title Respondents REPORT NO. 17 Ti...

F12

There urgent facilities eastVentura County, causingpatients to are no care in drive to west countyfor their urgent needs. care F-IS. Patients at urgent facilities treated first-come, first-servedbasis. care are on a II While every attemptwill be made to see patients as quickly as possible, wait times based the number ofpeople seeking well the severity of are on care as as I their condition. I 1 Conclusions I C-01. The GrandJuryconcludes that there four urgent facilities (including are care VCMC)...

Response: Agree Score: +1

Concur F-02 Concur F-03 Concur F-04 Concur F-05 Concur F-06 Concur F-07 Concur F-08 Concur F-09 Concur F-10 Concur F-l1 Concur F-12 Concur F-13 Goncur F-14 Concur F-15 Concur F-16 Concur F-17 Disagree I Thejail programs and the work furlough Stages program are education programs only and nottreatmentprograms.