31 responses to findings and recommendations
F1
The Humboldt County Civil Grand Jury finds that:
F1: The clerks assigned to the Humboldt County Board of Supervisors are competent, dedicated, and hardworking individuals.
Response: Disagree Partially
Score: 0
Finding 1: The Humboldt County Department of Health and Human Services’ Child Welfare Services Branch is understaffed, with only 64% of positions filled as of January 2023. This causes delays in providing services to children and families. Response: Partially Agree Although there are some unfulfilled positions at CWS, the staff currently working at CWS are diligently putting forth their best efforts to ensure that the services provided to children and families are executed with minimal delays.
R1
Air Quality Management District (See North Coast Unified Air Quality Management District (NCUAQMD))
Response: Unknown
Score: 0
Recommendation 1: Starting no later than January 1, 2024, Child Welfare Services actively recruit new Social Workers, not just from Cal Poly Humboldt but from universities throughout California. For funding recommendations see the wording below recommendation #4. (
F2
The Humboldt County Civil Grand Jury finds that:
F2: The Humboldt County Board of Supervisors share an insufficient number of clerks making it difficult for them to keep up with the intricacies of government, leading to poor direction, poor oversight and missed deadlines.
Response: Disagree
Score: -1
Finding 2: Using their current methods, Child Welfare Services has been unsuccessful in recruiting new workers, contributing to missed opportunities to attract new employees and understaffing. Response: Disagree CWS has been successful in finding new staff with their recruitment efforts. 2 It should be noted that all Merit System Services (MSS) positions, including Social Service Aides, Social Workers, and Social Worker Supervisors, must be administered by the California Department of Human Resources (CalHR). Since January 1, 2023, the County of Humboldt has observed delays with CalHR recruitm...
R2
Area 1 Agency on Aging (A1AA) Advisory Council
Response: Unknown
Score: 0
Recommendation 2: Starting the academic yea
F3
The Humboldt County Civil Grand Jury finds that:
F3: Some of the Humboldt County Board of Supervisors’ advisory boards, commissions, and committees have met sporadically, if at all, leading to a breakdown in communication.
Response: Disagree Partially
Score: 0
Finding 3: Understaffing at Child Welfare Services leads to high caseloads and low worker morale, contributing to high worker turnover and a lack of experienced workers. Response: Partially Agree CWS will not hire unqualified employees who lack experience required for their positions. The inability to fill all open positions in the department does contribute to a higher caseload for the employees at times.
R3
Humboldt County Association of Governments (HCAOG) 4 https://www.bia.gov/service/tribal-leaders-directory/federally-recognized-tribes
Response: Unknown
Score: 0
Recommendation 3: Starting in time for the 2024/25 academic year, Child Welfare Services sponsor all Social Worker I, II, and III employees who show interest and meet minimum requirements through the California State Polytechnic University, Humboldt, Masters of Social Work program. This will be for those unable to use the California Social Work Education Center Title IX-E program. For funding recommendations see the wording below recommendation #4. (
F4
The Humboldt County Civil Grand Jury finds that:
F4: Local tribal governments and other underrepresented community members are not represented in many of the 2023 Board of Supervisors committees. This leads to a lack of representation for a sizable community population.
Response: Disagree Partially
Score: 0
Finding 4: Child Welfare Services employs Social Services Aides, Social Workers, Social Worker Supervisors, and other employees who demonstrate a genuine passion for the work of improving the lives of children but suffer from repeated moral injuries and burnout. Response: Partially Agree CWS employees demonstrate a genuine passion for the work they do. Although, there may be CWS employees that may experience “burnout” there is no data to indicate Humboldt County CWS has a higher percentage of these challenges than any other CWS department statewide. There are resources available to all county ...
R4
Audit Committee, Humboldt County
Response: Unknown
Score: 0
Recommendation 4: By the academic yea
F5
The Humboldt County Civil Grand Jury finds that:
F5: The relationship and responsibilities of the Audit Committee to the Humboldt County Board of Supervisors is uncertain and could lead to budgetary problems.
Response: Disagree
Score: -1
Finding 5: The stress due to understaffing and overwork has led to a rise in health-related absenteeism for employees of the Child Welfare Services Court Unit. Response: Disagree There is no data confirming that the stress due to “understaffing” and alleged “overworking” has led to a rise in “health-related absenteeism.” The Department of Health & Human Services (DHHS) Employee Services (ES) team tracks employee medical leave for the Child Welfare Services (CWS) division. Tracking does not include the individual’s unit within CWS nor whether the leave was related to stress. The number of vacan...
R5
Aviation Advisory Committee (Airline Recruitment Subcommittee)
Response: Unknown
Score: 0
Recommendation 5: Child Welfare Services work with County Human Resources and the Department of Health and Human Services Employee Services to streamline the hiring process so that it takes no more than two months between a candidate’s application and a decision by the county. This streamlining process to be in effect no later than April 1, 2024. (
F6
The Humboldt County Civil Grand Jury finds that:
F6: The Humboldt County Board of Supervisors has limited ability to hold various committees accountable for missing mandated reports. Thus, key agenda items may be delayed or missed altogether, with resident services impacted.
Response: Agree
Score: +1
Finding 6: Child Welfare Services employs recently graduated Social Workers from California Polytechnic State University, Humboldt, using the California Social Worker Education Center Title IX-E program. They do not use this program in cooperation with any other universities. This results in missed opportunities to recruit and sponsor new Social Workers. Response: Agree While the county agrees with this finding, there are other methods of recruitment being incorporated for CWS positions in addition to Title IX-E program recruitment efforts at Cal Poly Humboldt.
R6
Behavioral Health Board
Response: Unknown
Score: 0
Recommendation 6: The Department of Health and Human Services Employee Services make personal contact with potential employees upon receipt of their application and at regular intervals during the hiring process, keeping them up to date on their status. This practice will be operable no later than Novembe
F7
The Humboldt County Civil Grand Jury finds that:
F7: Missed mandated committee reports and meetings cause disruption to employees working in a process already understaffed and overworked.
Response: Disagree Partially
Score: 0
F7) Response: This recommendation will not be implemented. The County of Humboldt is currently required to run all recruitments for Merit System Services (MSS) positions through the California Department of Human Resources (CalHR) because the County of Humboldt is designated as an Interagency Merit System (IMS) county. A large majority of Child Welfare Services positions are considered MSS positions, including Social Service Aides, Social Workers, and Social Worker Supervisors. As an IMS county, the County of Humboldt has very little say in how the recruitment process must look to recruit for ...
F8
The Humboldt County Civil Grand Jury finds that:
F8: The lack of a permanent, full-time grant writing position leads to Humboldt County missing out on potential funding.
Response: Disagree
Score: -1
Finding 8: Applications for employment in Child Welfare Services are accepted for short periods of time and only two or three times per year. This results in potential workers who might be interested in employment not applying for these jobs. Response: Disagree Due to the facts stated below, CWS has no control over the application process. There is no data available to determine if applications are accepted less frequently than any other department, or if potential workers are not applying for these jobs. Given recent delays in the recruitment process administered by CalHR, the County of Humbo...
R8
No later than March 31, 2024, the Humboldt County Coroner’s autopsy and cadaver
Response: Will Not Implement
Score: -1
r 8 requires analysis. 3. Recommendations numbered 4, 5, 6, 7, 9, 10, 11, 13, 14, 15, 16, 18 and 19 will not be implemented. Date: Signed: Number of pages attached: 15 1 COUNTY OF HUMBOLDT BOARD OF SUPERVISORS 825 Fifth St. Eureka, CA 95501 Telephone (707) 476-2390 Email
[email protected] INTEROFFICE MEMORANDUM TO: HUMBOLDT COUNTY BOARD OF SUPERVISORS FROM: COUNTY ADMINISTRATIVE OFFICE SUBJECT: RESPONSE TO 2022-23 GRAND JURY REPORT “HUMBOLDT COUNTY CHILD WELFARE SERVICES AND THE COURTS: LATE REPORTS, DYSFUNCTIONAL SYSTEMS, AND TRAUMITIZED CHILDREN” DATE: JULY 18, 2023 Intro language: In th...
F9
The Humboldt County Civil Grand Jury finds that:
F9: We could find no evidence that the Disaster Council has met since the adoption of the Humboldt County Emergency Operation Plan in 2015, leading to no guidance for updating emergency planning, coordination, or response.
Response: Agree
Score: +1
Finding 9: Child Welfare Services web pages do not include any mentions of or links to open jobs, leading potential new employees to believe these positions are not available. Response: Agree Job information is not posted on departmental web pages. All Child Welfare Services recruitments are posted on the County of Humboldt’s website, under “Employment Information,” “Current Job Openings with the County of Humboldt,” and can be found at: https://humboldtgov.org/2076/Job-Opportunities
R9
The Humboldt County Coroner evidence room be re-organized no later than March
Response: Unknown
Score: 0
Recommendation 9: The practice of moving Social Workers out of the Court Unit after just a few years cease. Employees should not start their careers in the Court Unit. This procedural change to take place no later than Octobe
F10
Humboldt County officials take Pacific Gas & Electric’s assertions regarding the
Response: Unknown
Score: 0
F10) Response: This recommendation requires analysis. Applications for MSS recruitments must be submitted through CalHR’s application portal. DHHS Employee Services currently posts MSS recruitments to the County of Humboldt jobs website, directing applicants to CalHR’s application. County of Humboldt postings automatically post to GovernmentJobs.com, Indeed.com, and Monster.com. Additionally, DHHS Media and the County Administrative Office’s Public Information Specialist promotes new DHHS job postings on DHHS and the County of Humboldt’s social media platforms. In March 2023, CWS advertised th...
F11
The Corrections Officers at the Juvenile Detention Center demonstrate professional
Response: Disagree
Score: -1
Finding 11: The Child Welfare Services Court Unit regularly receives newer employees in the Social Worker I and II classifications. Upon achieving the status of Social Worker III, after two years of experience, these employees are rotated to new assignments, creating a perpetual training cycle and inefficiencies in worker output. Response: Disagree Child Welfare Services has no policy or standard practice of placing newer employees specifically in the Court Intake Unit, nor does Child Welfare Services have a policy or standard practice of moving social workers out of the Court Intake Unit afte...
R11
No later than March 31, 2024, the California Department of Corrections and
Response: Unknown
Score: 0
Recommendation 11: The Child Welfare Services Court Unit should be the top priority for full staffing now and into the future. This procedural change to take place no later than Octobe
F12
The Corrections Officers at the Juvenile Detention Center are challenged by
Response: Disagree Partially
Score: 0
Finding 12: Child Welfare Services regularly fails to meet the legally mandated timelines for court filings. This results in court proceedings being extended, to the detriment of children, families, and the court. Response: Partially Agree CWS diligently works to complete reports in a timely manner in order to prevent any court proceedings from being extended, however, it does become necessary to do so at times. When court proceedings are extended, it may cause a delay in the disposition of the case prolonging the proceedings for children and families.
R12
The Humboldt County Sheriff request and secure directional signs on Redwood
Response: Unknown
Score: 0
Recommendation 12: Child Welfare Services convene a diverse working group of stakeholders in the Dependency Court process to address quality improvement. These meetings are distinct from those described in
F13
The Humboldt County Coroner’s autopsy room cabinets and countertops
Response: Disagree
Score: -1
Finding 13: When a worker in the Court Unit is absent on leave, on vacation, or the position is unfilled, there is no regular provision to fill the open position. This contributes to a backlog of cases being filed with the court. Response: Disagree When staff are on leave or absent, their positions are not vacant and cannot be filled. Supervisors are responsible for maintaining coverage when they have staff on leave or absent. When positions are vacant, program assignments for the Social Worker classification are assigned based on staffing levels, program need and fit. Additionally, active rec...
R13
The Humboldt County Sheriff request and secure directional signs on US-101 from
Response: Unknown
Score: 0
Recommendation 13: Child Welfare Services should advocate that Monthly Improvement Meetings involving the court, private attorneys, and Child Welfare Services be reinstated. This advocacy to begin no later than Octobe
F14
The Humboldt County Coroner’s evidence room lacks organized storage cabinets
Response: Disagree
Score: -1
Finding 14: When Child Welfare Services fails to meet legally mandated timelines for court filings they are not providing the children and families with due process. This could create a federal civil rights violation liability for the County of Humboldt. Response: Disagree All appropriate parties are properly noticed when there is a court date. An untimely report may cause a continuance which will again be properly noticed to all involved parties.
R14
The Humboldt County Sheriff direct the staff at Sheriff’s Garberville Station to
Response: Unknown
Score: 0
Recommendation 14: Child Welfare Services and County Counsel enact a blanket exemption to the procedure of Social Workers being required to have County Counsel present whenever they speak with an attorney representing a child or parent. This recommendation to be in place no later than Octobe
F16
The California Department of Corrections and Rehabilitation, Eel River
Response: Disagree
Score: -1
Finding 16: In recognition of the lack of timeliness in court filings Child Welfare Services has started a Quality Improvement Plan without the inclusion of other stakeholders aside from the court and County Counsel. Excluding major participants in the court process leads to an incomplete evaluation of the problems and potential solutions. Response: Disagree Writing court reports is an internal process and root cause analysis was conducted with staff to formulate strategies and solutions. Additionally, consultation with external stakeholders was sought as needed, including direct consultation ...
F17
The California Department of Corrections and Rehabilitation, Eel River
Response: Unknown
Score: 0
F17) Response: This recommendation will not be implemented. This meeting is hosted by the Humboldt County Superior Court. Child Welfare Services will continue to participate and encourage and support key staff and stakeholder participation.
F18
The Humboldt County Sheriff’s Garberville Station lacks directional signs on
Response: Disagree
Score: -1
Finding 18: Attorneys who represent children and families in Child Welfare Services cases are effectively prevented from speaking directly with the Social Workers involved in particular cases. This results in delayed or nonexistent communication. 7 Response: Disagree Attorneys who represent children and families in CWS cases routinely send e-mail correspondence to and receive e-mail correspondence from social workers involved in specific cases, while copying the Deputy County Counsel assigned to the case. This is consistent with the ethics rules for attorneys corresponding with represented par...
F19
The Humboldt County Sheriff’s Garberville Station lacks directional signs on US101 in both directions making it difficult for the public to find its location. (R12)
Response: Disagree Partially
Score: 0
Finding 19: There are three attorney positions allocated to the County Counsel’s office for specialists in Child Welfare cases, one of which was unfilled as of April 2023. Even when fully staffed there are not enough attorneys in the County Counsel’s office to represent Child Welfare Services in a timely and effective manner. Response: Partially Agree One of the three attorney positions allocated to Child Welfare cases was unfilled as of April 2023. While the two attorneys remaining in the department continue to represent CWS effectively despite the high caseload. There will be a new attorney ...
F20
The Humboldt County Sheriff’s Garberville Station does not display their hours of
Response: Disagree
Score: -1
Finding 20: The Child Welfare Services Office of the Ombudsperson is vacant, providing no dedicated independent investigator and advocate for complaints from those involved in the Child Welfare System. This creates doubt that complaints are adequately investigated and addressed. Response: Disagree The Office of the Ombudsperson has been staffed to always remain fully operational.