Lake County Grand Jury

2006-2007

54 reports

Findings & Recommendations 410 findings
F1: There are no slow periods for government accountants.
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F2: Much of the workload of the Auditor-Controller’s employees is la- bor intensive and also audit-driven.
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F3: The Auditor-Controller’s office has an adequate computer system that handles basic accounting needs.
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F4: The payroll system is inadequate which causes problems monthly when time sheets are due.
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F5: External directives result in additional unexpected workload.
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F6: The employees in this office have specialized civil accounting skills that are not readily available in other county offices or the current labor pool.
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F7: Classes are currently not available at Lake County high schools or local community colleges to achieve the specialized skills for advancement in this department.
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F8: Training in-house and outside the community is necessary to maintain the current staff skill level.
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F9: On-the-job training programs have been useful and productive in the past.
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F10: The general practices within the department were found not to be effective, economical, or use the latest technologies.
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F11: The Auditor-Controller’s office does not have a dedicated payroll- processing department.
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F12: The employee time reporting system is antiquated and causes problems every month when the time sheets are due.
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F13: There are computer programs available that would provide more accurate and timely employee reporting of their work hours.
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F14: The Homeland Security Grant was reduced significantly from $500,000 to $175,000 in 2007.
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F15: For the current fiscal year, the accounts are reconciled and both the sheriff and his accounting staff are confident that a solution is in place to correct past discrepancies in these accounts.
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F16: The independent auditor will review these accounts in summer 2007. If necessary, they will be reviewed again in fall 2007.
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F17: Deposits are invested with short and mid-range financial goals.
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F18: Interest received on the county deposits is distributed to county departments.
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F19: Banking costs are minimized.
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F20: This department has a very low employee turnover rate.
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F21: Supplemental Tax Notices are issued sporadically creating confu- sion for the taxpayers and causes an excessive burden on the de- partment’s employees.
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F22: The county has the most expensive health insurance monthly share-cost for employees of all government employers in the county. The rates are elevated by the high fee schedule at the local hospital.
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F23: Recent improvements in retirement benefits for government em- ployees have not been adopted in Lake County.
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F24: County employees promoted to supervisory positions within their departments do not receive training in management and motiva- tion skills.
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F25: The most recent salary survey, contracted by the county, has not resulted in equivalent wages for county employees.
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F26: If enjoying the rural lifestyle remains the only incentive to attract qualified individuals, our public services will continue to deterio- rate. 2006-2007 Lake County Grand Jury Final Report 13 Government Services Committee
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F27: The Buildings and Grounds Department has one supervisor (Superintendent), four full-time technicians, and one part-time office person. However, according to The “Operations and Mainte- nance Benchmarks Research Report” for 2005 cited the ratio for maintenance personnel is 1:30,000 square feet.
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F28: There is no after-hours call-out availability of Buildings and Grounds personnel.
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F29: The Buildings and Grounds operation has outgrown its current location.
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F30: The Buildings and Grounds Superintendent spends most of his time working as a technician.
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F31: A qualified technician with Lake County must be adequately trained in plumbing, carpentry, electrical, and heating & air con- ditioning, pneumatics, and computer technologies to fulfill the job requirements.
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F32: Due to staffing levels, a qualified technician with Lake County must be able to work independently with minimal guidance. 2006-2007 Lake County Grand Jury Final Report 15 Government Services Committee
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F33: Construction projects under $10,000 are usually handled by Buildings and Grounds because contractors customarily do not bid on projects of this size. Some routine maintenance is done by outside contractors for time efficiency.
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F34: Optional construction projects with available monies are some- times left undone due to unavailability of staff.
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F35: Clearlake City Council and the City’s Redevelopment Agency were having a joint meeting the evening the committee attended.
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F36: The prepared agenda was followed in an organized manner.
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F37: The public was treated with respect and was allowed ample time to ask questions and state opinions regarding items voted on by the council.
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F38: The parking lot outside council chambers has insufficient light- ing.
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F39: The newly elected District Attorney did not dispute that a need existed for an increase in staff assigned to elder abuse cases.
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F40: The District Attorney’s Office budget for 2007 includes requests for one full-time Deputy District Attorney, one full-time investiga- tor who would assist the present investigator, and one victim ad- vocate for elder abuse cases.
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F41: The complainant is satisfied with the efforts of the District Attor- ney’s Office to increase staffing to handle elder abuse cases. The complainant contacted the State Attorney General’s Office in ad- dition to the Lake County Grand Jury.
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F42: The Information Technology (IT) Department needs two additional staff positions, a programmer analyst and a senior network engi- neer for high-level design and support.
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F43: Several county departments have old hardware and outdated software to support the specific demands required for their work.
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F44: High turnover and low pay for technical support staff has created a problem maintaining well qualified staff for the IT Department.
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F45: The department has outgrown its current location.
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F46: The city council discussed a variety of items listed on the agenda.
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F47: An addition to the agenda was discussed, voted on and approved.
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F48: The agenda was followed meticulously with the only exception be- ing the public was allowed to speak for more than three minutes regarding an agenda item.
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F49: The brochures are professionally published. They cover a wide range of interest that provide an opportunity for visitors to find and locate activities while exploring many of Lake County's hid- den treasures.
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F50: The Government Services committee is concerned that the poten- tial sale or closure of Konocti Harbor Resort and Spa, a featured destination for tourism, could create a loss of revenue and mar- keting potential for the county.
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F51: The employees in the Personnel Department are dedicated and caring people who want to provide the best opportunities for the employees of Lake County.
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F52: Knowing the major causes for losing employees and not being able to affect change in those areas is frustrating to the Personnel Department.
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F53: The training of first line supervisors throughout the county is in- consistent.
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F54: Other government agencies in the county, such as the school dis- tricts, pay much less for health insurance.
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F55: County employee retirement benefits are historically low and out- dated. 2006-2007 Lake County Grand Jury Final Report 27 Government Services Committee
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F56: LLDS is continuously seeking new attorneys.
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F57: To the detriment of LLDS inexperienced attorneys occasionally use LLDS for training and experience before moving to private or deputy DA practice.
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F58: LLDS uses the slower pace of Lake County to solicit experienced attorneys who wish to enjoy a more relaxed environment. This approach seems to be working.
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F59: There is no private consultation room for LLDS at the Lakeport courthouse.
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F60: The current system for checking financial eligibility for public de- fender services is being improved.
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F61: There is a pre-entry access security screening measures at the Lake County courthouse in Clearlake, but not in Lakeport .
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F62: Currently, county purchasing operations are handled by each in- dividual department.
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F63: Some departments do not have their staff trained in purchasing procedures.
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F64: Personnel changes sometimes leave departments without staff trained in purchasing.
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F65: Staff unfamiliar with purchasing could result in the loss of sav- ings by failing to: buy in bulk, negotiate service contracts, and identify surpluses. In addition, they could have difficulty manag- ing the budget.
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F66: The Purchasing Agent is seeking to reorganize the processes and bring control over the spending by centralizing the purchasing and service contracts for equipment and supplies.
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F67: The Office of the Registrar of Voters has a dedicated year-round staff of two full-time people and a recent addition of one perma- nent part-time person.
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F68: Prior to each election, there is a paid training class for persons staffing the polling places.
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F69: With the advent of electronic voting machines, additional training and incentive pay were implemented.
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F70: Persons staffing the polling places are paid.
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F71: The campaign to register people to vote is ongoing. High schools in Lake County have elected not to participate.
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F72: Although there were 46,859 people eligible to vote in Lake County prior to the 2006 election, only 31,564 were registered to vote.
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F73: During the November 2006 election, polling place ballots received were 9,445 (14.9% of those registered).
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F74: During the November 2006 election, absentee ballots received were 10,316 (16.2% of those registered absentee). 2006-2007 Lake County Grand Jury Final Report 33 Government Services Committee
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F75: The following statistics represent the vote in Lake County in November 2006: Total Total Total Total Total County Eligible Precinct Absentee Votes Est. pop. Adults Ballots Ballots Cast Cast Cast 63,500 46,859 9,445 10,316 19,761 100 % 73.8% 14.9% 16.2% 31.1% Percentages are based on total county population
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F76: Every vote counts. Based on these results to make a majority, for each 10 people in the county, it only takes 2 votes to determine the outcome of the local election.
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F77: The county paid approximately $600,000 out of contingency funds for the electronic voting machines mandated by law.
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F78: Five voters used electronic machines in Lake County in November 2006.
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F79: The State of California and the federal government are to reim- burse the county for the purchase of the voting machines. This has not occurred to date.
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F80: The electronic voting machines purchased by the Registrar of Voters meets all ADA accessibility standards and were an excep- tional decision in saving the county money, otherwise two ma- chines per polling place would have been required.
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F81: The Registrar of Voters shares office space in the Lakeport court- house with the Auditor-Controller. The office space is grossly in- adequate for the daily staff and storage, and has no room for ex- pansion during elections.
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F82: Absentee ballots are counted at the time they are received and are reported in the initial election returns.
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F83: The department is currently housed in a 1950’s era former resi- dence with few upgrades.
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F84: The Victim Witness Director is diligent in locating available grant money to support operations.
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F85: Some grant money is shared with other law enforcement agen- cies.
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F86: The staff has created a supportive environment for the comfort, consolation, and education of crime victims using their services.
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F87: The caseload has risen considerably in the last few years; how- ever, their ability to staff the office and to obtain grant money has not kept pace with the demand.
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F88: Lake County Board of Supervisors has not completed the long- overdue General Plan Update.
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F89: Lake County is trying to stimulate economic development by en- couraging agritourism.
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F90: The owner of the business that the committee visited described a number of frustrations while establishing his business. These issues were generally related to the retail permit process and to the fact that the business is located in close proximity to an area consisting of intensively farmed commercial orchards and vine- yards.
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F91: The Director of LCAQMD maintains the clean air in the Lake County Air Basin, which is within the boundaries of Lake County.
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F92: Funding of $350,000 a year comes from local fines, and federal and state money. No county general funds are used.
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F93: Lake County continues to enjoy the cleanest air in California. LCAQMD monitors carbon, lead and nitrogen oxides produced from automobile exhaust, agriculture burning and wood fire- places. Hydrogen sulfide is monitored at the Geysers.
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F94: The LCAQMD produces an assortment of brochures for the pub- lic’s education.
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F95: Approximately 1.5 miles from Clear Lake, a rock ledge called Grigsby Riffle crosses Cache Creek. This Riffle is located at the confluence of Cache and Seigler Creeks near Lower Lake and is at a narrow point in the creek. The Grigsby Riffle is a natural limitation of water flow that controls the outflow from Clear Lake. In 1872, Captain Rumsey established the low point of the ledge as “Zero Rumsey” and all subsequent lake measurements are 44 2006-2007 Lake County Grand Jury Final Report Planning and Public Works Committee based on this elevation – Zero Rumsey is equivalent to 1318.256 feet.
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F96: There are two decrees, or laws, governing how the level of Clear Lake will be handled. − The Gopcevic Decree regulates winter water levels by set- ting a lake stage below which water may not be released and above which water must be released to reduce flood- ing. As actual lake level approaches the level indicated in the schedule for that date, conditions are taken into ac- count so that the dam operation will minimize flooding, while allowing the lake to fill to 7.56 Rumsey. There are two exceptions: When the lake is filling rapidly, water may be released from the dam when the actual lake level is within one-half foot below the level indicated in the sched- ule. When the lake is falling and no rain is anticipated, the dam may be closed when the actual lake level is within one-half foot above the level indicated in the schedule. − The Solano Decree regulates summer water levels by estab- lishing the allowable release based on the spring water level, however, if the lake does not reach a level above 3.22 feet Rumsey on May 1, then no water can be released.
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F97: The Yolo Water District was created in 1951 to serve the needs of the local community by managing water resources for farming while stabilizing groundwater for other uses, and this results in pro-active water planning to everyone’s benefit.
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F98: In 1967, Yolo’s District purchased the privately owned Clear Lake Water Company and the Cache Creek Dam giving them rights to store water in Clear Lake.
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F99: Costs incurred for maintenance and improvements to the Cache Creek Dam and Indian Valley Dam and Reservoir are the respon- sibility of the District.
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F100: Flow tests have been conducted to determine what would happen if there was not a dam on Cache Creek and to determine the opti- mum lake levels and flows at given times of the year so the best use of water is maintained. These testing results clearly demon- strate that the Dam does not cause flooding of Clear Lake. An- other set of flow tests were done to determine the optimal level for the lake to maximize the release of water through the dam and to minimize plugging of the floodgates by floating debris.
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F101: Indian Valley Dam and Reservoir not only manages the floodwa- ters, which reduces some of the flood risk in Lake County and improves Yolo County’s ground water, but also stores and re- leases water for recreational and environmental uses in Lake and Yolo Counties. The District manages the water in the reservoir by releasing as 2006-2007 Lake County Grand Jury Final Report 45 Planning and Public Works Committee
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F102: The District manages the water in the reservoir by releasing—as needed-through the dam.
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F103: The County is notified whenever there are adjustments to the ex- isting arrangement, for instance, whenever the Cache Creek Dam is opened or closed during rains or to maintain the level of Clear Lake for summer recreation.
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F104: Central Garage is funded via the billing of various county depart- ments for rental and maintenance on vehicles and equipment.
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F105: Inspections are done on a rotating basis every 90-days so that all vehicles and equipment meet Department of Transportation (D.O.T.) requirements.
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F106: The Fleet Maintenance Supervisor has devised a “cost per hour” system for equipment and a “cost per mile” system for vehicles. This system is highly efficient in determining when a vehicle needs to be rotated out and replaced.
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F107: The Lake County Board of Supervisors currently suggests re- placement mileage for vehicles is 130,000. However, the Fleet Maintenance Supervisor can replace a vehicle at lower mileage, if it is determined to be cost-effective.
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F108: Currently there are 123 road maintenance vehicles and 350 vehi- cles in the county fleet.
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F109: Although most vehicles are maintained at Central Garage, those that are not cause difficulty in adhering to D.O.T. inspection schedules.
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F110: The current South Main Street location for Central Garage is an area that has seen tremendous growth over the years. The traffic in front of its current location is continually increasing. This not only presents a potential hazard to the community, it also makes maneuvering equipment to and from the garage difficult. 2006-2007 Lake County Grand Jury Final Report 47 Planning and Public Works Committee
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F111: The party constructing the “cabaña” on his property obtained all permits necessary for legal construction.
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F112: The lot line in question is not a property boundary but rather a public access road. Therefore, the lot line boundary code does not apply.
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F113: Four inspectors, two seasonal workers, and one clerical person oversee the county’s 726 fuel pumps (used for motor vehicles, boats, and aircraft), as well as scales at grocery stores, packing sheds, wineries, and vendors of manufactured homes.
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F114: The majority of errors encountered on weighing/measuring de- vices that are certified by the Sealer arise out of honest operator mistakes.
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F115: Occasionally devices can malfunction due to mechanical prob- lems that arise from wear and tear from normal use. These are infrequent and are usually caught by the Sealer during normal certification appointments.
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F116: All weighing/measuring devices are required to be inspected an- nually, at a minimum.
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F117: As the nutrient levels in Clear Lake have reduced over the past decade, the algae have also diminished. This process has encour- aged the growth of aquatic weeds.
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F118: Lakebed Management maintains an ongoing program to control aquatic weeds. These weeds choke-off boating and swimming ac- cess to the lake.
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F119: The California Department of Pesticide Regulation regulates all herbicides used in this program.
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F120: Permits for private use of pesticides may be obtained from the Lake County Agriculture Commissioner.
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F121: The project has secured authorization in both the House- Committee passed Water Resource and Development Act (WRDA) H.R. 2864 and the Senate- committee passed WRDA legislation, S.B. 728. Missing from these authorizations is a crucial mitiga- tion factor.
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F122: Several parcels in the project area are held by the United States in trust status for the Robinson Rancheria band of Pomo Indians. A county led effort has identified a plan to allow the trust title to be transferred to another similarly sized parcel owned by the tribe. This is a mutually agreeable plan for all parties and the county most strongly seeks language in the WRDA to allow for this exchange. Without congressional approval for equivalent re- placement lands, the project simply cannot move forward as planned. If allowances are not made for the Indian Land Trust in the final WRDA, the project can continue, but at a much greater cost to Lake County. As of this writing, the sitting House & Sen- ate have sent legislation to a congressional conference commit- tee. Prospect for passage appears positive, but three issues re- main to be resolved. They are: − the previously discussed Indian Trust Land Exchange − responsibility for the costs of Highway 20 relocation within the project area − responsibility for the costs of the power-poles relocation within the project area
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F123: There are needs in this county that are more complex than small communities can resolve. Solutions could come from larger group participation of several entities working together.
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F124: The MATH governing board itself makes no decisions. All deci- sions and recommendations are made by a vote of the entire group attending the meetings. Board members run the meetings, keep the records, obtain information required for agenda items, and handle other administrative issues.
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F125: The precise boundaries of MATH are set within the South Lake County Fire Protection District, and the number of Board mem- bers are as follows: − “Middletown Proper” is described as that area located south of Grange Road, north of Rancheria Road, west of Loconomi Road, and east of Anderson Springs Road – 3 members − South (Twin Pines Casino) is south of Rancheria Road to the county line – 1 member − West (Cobb Region) is west of Anderson Springs Road – 1 member − East (Butts Canyon) is east of Loconomi Road to the county line – 1 member − North (Coyote Valley) is north of Grange Road – 1 member
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F126: The District 1 Supervisor has supported the formation of such a body from the beginning.
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F127: Distance from the county seat and the daytime meetings of the 58 2006-2007 Lake County Grand Jury Final Report Planning and Public Works Committee
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F128: Distance from the county seat and the daytime meetings of the Board of Supervisors and the Planning Commission inhibit citi- zen participation in county decisions that affect Middletown.
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F129: The Middletown area’s recent growth is creating unique concerns that are not within county jurisdiction, such as a heavily traveled state highway through the downtown area.
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F130: The MATH meeting format is very loose and open. The beginning of each meeting has public input.
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F131: MATH is currently focusing on: − Traffic − Youth activity − Design and placement of new street lighting − Downtown parking − A museum − Visitor center − Downtown park − Economic development − Affordable housing − Growth impact
F132: Unincorporated communities are encouraged to visit MATH to de- termine if this concept might be useful in other areas of Lake County.
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F133: The ordinance placed into effect in September was amended to remain in effect for a year. At the end of 2006, the Board of Su- pervisors could continue it for another year.
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F134: After two years, the moratorium could be extended indefinitely by the California Department of Health Services, Drinking Water Branch. Two previous moratoriums in the mid-1980’s and 1990’s were imposed by the state and removed when necessary repairs were made.
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F135: The current moratorium is based primarily on the many ques- tions related to the systems delivery system. The Yolo County Flood Control District is the agency contractually responsible for delivery of the North Fork of Cache Creek water. The Special 2006-2007 Lake County Grand Jury Final Report 61 Planning and Public Works Committee District’s Administration stated that the delivery system is anti- quated and leaking badly. The Lake County Special Districts De- partment, the agency representing the Spring Valley Water Board, commissioned a water engineer to determine what the problems were and possible resolutions. This was completed in September 2006. His report indicated that water loss did exist, but that the existing antiquated meters were providing erroneous information. Until agreement and resolution are forthcoming the moratorium will in all likelihood remain.
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F136: Approximately 400 building sites remain and once the morato- rium is removed, house construction may continue. Because the rate of growth in Spring Valley is substantially greater than most county areas, another problem arises. At the current rate of growth and allowing for the moratorium, the current water allot- ment from the Yolo County Flood Control District will be ex- ceeded by demand between 2018 and 2020. At that point the Board of Supervisors, sitting as the Board of Directors of CSA No.2, will have to seek an additional water allotment from the above named Yolo County agency. The added cost will be solely the responsibility of the Spring Valley water users.
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F137: The current filtration system is aged and simple, but effective with minimal maintenance costs.
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F138: The current system has reached its capacity in both on-demand water availability and filtration.
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F139: Upgrades to the facility are necessary to allow any new service connections.
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F140: Two plans are proposed for upgrading the facility: − The first plan includes additional sand-filtration units and a continual upgrade of the current system. This plan is sched- uled to be done in three phases with completion being 2026 at an estimated total cost of $2,958,000. The first phase would be completed in 2008 at an initial cost of just over $1,500,000. − The second plan is for expansion using a more advanced mi- cro-filtration technology. This plan would also be completed in three phases. The cost projections are estimated to total $4,700,000 with completion of phase three in 2026. The ini- tial phase cost would be just over $2,700,000 and would be scheduled for completion in 2008.
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F141: The more advanced micro-filtration plan’s initial cost is more ex- pensive; however, the continuing maintenance costs are subse- quently lower.
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F142: Financing for the upgrades is currently the major issue. The Special Districts Administrator has made proposals to the prop- erty owners in the area. 62 2006-2007 Lake County Grand Jury Final Report Planning and Public Works Committee
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F143: When the water facility responsibility in Spring Valley was as- signed to Special Districts, the maintenance for the roads and bridges was also included.
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F144: Given the potential for further growth in this area of the county, upgrades to the CSA No.2 water facility will be fiscally beneficial in the long term for both the area and the county.
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F145: In addition to upgrades to the water system mentioned in the committee’s site visit report, new meters are being installed at every unit in Spring Valley. The District’s consulting engineer, The California Rural Water Association and the Rural Community Assistance Corporation, recommended the meters. The new me- ters will be read by the use of an electronic “wand” that will transfer the information into a portable computer box. At the end of the day the information from the portable computer is trans- ferred to the Special District’s computer for billing. The upgrade process is over 60% complete.
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F146: The meters listed in the complaint have not yet been upgraded and are manual-read meters. The meter reader erroneously typed meter readings into the “handheld” unit. This resulted in inaccurate bills. Immediately after being made aware of the er- rors by the customers, the Administrative Manager of Special Dis- tricts extended apologies to the customers involved. New read- ings were taken and the bills were corrected. The customers in- volved in this complaint are satisfied with the corrective actions of the Special Districts office. After installation of the new meters, human error will be minimized. 2006-2007 Lake County Grand Jury Final Report 65 Planning and Public Works Committee
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F147: The Taylor Observatory is unfortunately a well-kept secret that pro- vides valuable service and information to the county.
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F148: The goal of the observatory is to encourage and promote awareness and interest in astronomy.
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F149: The observatory has a 16-inch computerized telescope housed un- der a dome capable of viewing 140,000 celestial objects. In addi- tion they have an 8-inch portable computerized telescope, an 8- inch portable solar telescope, and a 2-inch portable solar telescope.
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F150: Science and math scores among high school students in the United States are lower than several other countries. The observatory pro- vides an excellent opportunity to interest children in science through astronomy.
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F151: In 2005, the observatory was awarded a grant to develop curricu- lum for high school level classrooms. The grant has been renewed for next year.
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F152: Starting in the 2007/2008 school year, astronomy classes will be offered at local high schools courtesy of the observatory. The classes will be presented throughout the county’s high schools us- ing videoconferencing.
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F153: Currently, the observatory information is available at the Visitor’s Center but not included in the press package sent out by the mar- keting department of Lake County. 2006-2007 Lake County Grand Jury Final Report 67
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F154: Public events are held one Saturday a month including a class- room presentation, planetarium show and telescope viewing. Pri- vate events are held by appointment.
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F155: The number of events has more than doubled in the last two years along with the number of people served. As the number of patrons continues to grow, more equipment will be needed.
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F156: Recruitment of people to work at the observatory is an ongoing process.
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F157: The Friends of the Observatory was created to work primarily in fundraising efforts.
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F158: Grand Juries in other counties have been given access to CPS files while investigating complaints or performing oversight. The Solano County Grand Jury filed a petition and gained access to all files for a 6-month period just 2 years ago. There are similar situations throughout California in the past several years relative to Grand Jury access.
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F159: California DSS investigated Lake County CPS at the request of the Federal Department of Health and Human Services. The fol- lowing are some of the operational procedures jointly developed by the California DSS and Lake County DSS: − Implement plan for better documentation to support decision- making process. − Establish a uniform process for ongoing provider feedback. − Work with Regional Training Academy to identify staff training needs for Emergency Response and Family Maintenance, develop a training plan, and provide training. − Plan and implement Structured Decision Making software. (This creates a link for decision-making based on a standardized safety assessment model). − Provide administrative oversight to assure uniform standard of practice in Emergency Response. − Reinforce the policy and procedures for Child Welfare Services authority to place children into protective custody for physical and sexual abuse. − Clarify, with staff, agency role in responding to physical and sex- ual abuse referrals.
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F160: Since this Committee is still unable to access confidential files, the committee only has the “word” of the California DSS that these operational procedures have been corrected. 74 2006-2007 Lake County Grand Jury Final Report Public Health and Social Services Committee
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F161: Even after Lake County CPS/DSS received a review and com- pleted a Corrective Action Plan from California DSS, this Grand Jury continues to receive complaints about Lake County CPS into May 2007.
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F162: Lake County CPS appears to be self-governing with minimal over- sight from the State but ultimately, the Director of DSS answers to the Board of Supervisors.
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F163: Staffing is an ongoing problem. Management and supervisory positions consume much of the manpower and budget leaving critical staff vacancies chronically empty. As of the writing of this report, the Children’s Services Program was budgeted for 21 so- cial workers, but there were currently 8 vacancies. However, there was a Director, a Deputy Director of Adult and Children’s Services, a Program Manager of Children’s Services, and two su- pervisors in this division. The department staffing appears dis- proportionate.
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F164: The Chief of the California Children’s Services Operations and Evaluation Branch thought there was a huge pay gap between Lake County social workers and its administration. In fact, the Chief stated Lake County is “at the top of the worst” for social workers as far as compensation is concerned. A Social Worker I requires a bachelor’s degree and receives compensation from $2,192.00 to $2,664.00 per month. A Social Worker IV requires a master’s degree and receives compensation from $2,937.60 to $3,571.20. The Director of DSS, on the other hand, receives compensation from $7,120.31 to $8,654.78 per month (figures from the 2006-2007 Lake County Final Budget).
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F165: Lake County CPS recently implemented “Structured Decision Making,” software designed to improve risk assessment.
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F166: Earlier this year, it was proposed to the Board of Supervisors that Lake County work to re-establish the CASA (Court Appointed Special Advocates) Program. Approval was granted to proceed with the first phase of the process, applying for a Planning and Development grant for $10,000. At the writing of this report, the application was on track to be filed by the July 6, 2007 deadline (Additional information about CASA is available at www.nationalcasa.org).
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F167: Revised petitions have been submitted to the District Attorney for refilling using the suggestions of the Juvenile Judge.
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F168: Many California counties employ a paid ombudsman for DSS. The ombudsman can be contacted by individuals or agencies who are having difficulty reaching CPS or require assistance with un- derstanding CPS policies and procedures. Many complainants / witnesses this committee met with may have initially had their complaint resolved had there been such a mediator. 2006-2007 Lake County Grand Jury Final Report 75 Public Health and Social Services Committee
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F169: This committee was constantly advised by individuals and agen- cies that calls to CPS were not returned in a timely manner.
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F170: The Department of Social Services’ decision in this grievance was mailed to the complainant on January 30, 2006.
Page 80
F171: The “Reasons for Decision” of the Department were accurately made in accordance with the Welfare and Institutions code 306.5.
Page 80
F172: There is no reason to indicate why this decision, a matter of pub- lic record, could not have been made available by the Department of Social Services to the Grand Jury in a more timely manner. 2006-2007 Lake County Grand Jury Final Report 79 Public Health and Social Services Committee
Page 80
F173: ICWA Monthly Round Tables - monthly meetings that are hosted on a rotating basis by the seven Lake County tribes at the various tribal headquarters around the county. In addition to tribal repre- sentation, other social and legal service agencies (AODS, LCOE, Easter Seals, CILS, LCJC attorneys etc.) also attend. Ideas are shared and issues are addressed in a non-confrontational man- ner. Although it appears Lake County CPS attended in the past, there was a period when Lake County CPS was not represented, or that information disseminated at these meetings was not shared with all the social workers. This Committee is gratified to see that Lake County CPS Administrative Staff is now attending these Round Table meetings and bilateral conversations are oc- curring. However, it would be beneficial if the employees/ supervisors who are responsible for the implementation of these mandated duties also be allowed to attend the Round Tables.
Page 84
F174: The California DSS has established two ICWA specialist positions. These positions are the point of contact for ICWA issues. As a major resource for county child welfare, Indian tribes and tribal organizations, they provide technical assistance and clarification regarding the importance of compliance with ICWA. They also fa- cilitate the ICWA Quarterly Work Groups.
Page 84
F175: ICWA Quarterly Work Groups - meetings facilitated by the Cali- fornia DSS ICWA Administration and held at the California DSS headquarters in Sacramento. Counties and tribes throughout the state are invited to attend. ICWA issues are discussed and infor- mation is shared regarding new procedures and upcoming train- ing. This Committee was advised that Lake County DSS does not attend.
Page 84
F176: State ICWA Training – formal, comprehensive training is available to social workers at the UC Davis Regional Training Academy. Ongoing formal training can be developed to meet individual county needs. Technical assistance is always available, but must be requested. The California DSS training unit will come to coun- ties to provide training at no cost to the county, if requested. For- mal or individualized training is provided. A Handbook on ICWA, which includes sources of information and support to aid in the implementation of ICWA, was developed as a resource guide that is provided to all training participants. 2006-2007 Lake County Grand Jury Final Report 83 Public Health and Social Services Committee
Page 84
F177: Casey Family Programs Peer TA - a technical assistance ap- proach that rapidly disseminates information about successful practices, policies, and tools related to a defined issue, con- cern, or challenge. Peer TA is solution-focused and occurs through a process of joint problem-solving between a team of individuals who is requesting assistance and a team of peer consultants who has first-hand experience related to the tar- geted issue. Peer TA teams are brought to the program re- questing assistance at no cost (see Appendix B). Lake County tribes have indicated to this Committee that they are enthusi- astic about participating in this program with the county.
Page 85
F178: Directors’ Meetings - information regarding these and other available resources is distributed at monthly CWDA meetings. County Welfare Directors and other administrative personnel are encouraged to attend these meetings. The California DSS ICWA Administrator, who spoke with the Grand Jury Commit- tee, does not recall Lake County DSS attending these meetings on a regular basis. By not taking advantage of these meet- ings, the state administrator felt that it leaves Lake County so- cial workers at a disadvantage and results in Lake County’s isolation and uninformed disinterest in the ICWA mandate.
Page 85
F179: Currently, Lake County DSS has a working procedural document when handling ICWA cases. We found this document to be in- adequate, and it does not provide the necessary services to com- ply with ICWA.
Page 85
F180: Although ICWA is the federal and state law and must be complied with, the Committee learned this is not the case in numerous In- dian child custody cases in Lake County and in California.
Page 85
F181: According to the interviews with the Tribal ICWA Representatives, the required 10-day notice for Indian child custody proceedings is routinely ignored by Lake County DSS. Tribal ICWA workers generally receive last minute telephone notification, not the ten- day written notice as stipulated in the law, and in the Lake County DSS Operations Manual.
Page 85
F182: This Committee has been attending the monthly ICWA Round Ta- bles for the past six months. The same issues, particularly where “notice” is concerned, are brought to the attention of all parties. The tribal ICWA Representatives repeatedly have advised the Lake County CPS administrators that the law is not being fol- lowed.
Page 85
F183: CPS was attending the Round Tables at the beginning of this year after a lengthy absence; however, they have missed the last sev- eral meetings. 84 2006-2007 Lake County Grand Jury Final Report Public Health and Social Services Committee
Page 85
F184: Attending each Round Table has been the Deputy Director for Adult and Children’s Services and the Program Manager for Chil- dren’s Services. At each meeting both indicate they will return to their agency and “kick-around” these issues. At the February 2007 Round Table, these individuals indicated they were unsure of the notice process themselves, but thought the Lake County CPS supervisors who manage the employees who perform this function, were aware of it. These procedures are definitively out- lined in the California DSS CWS Manual/ICWA Special Require- ments.
Page 86
F185: According to both ICWA Representatives and the legal counsel from CILS, the use of “expert witnesses” does not appear to be taken seriously by the Lake County DSS. In some cases, a Lake County DSS social worker acted as the expert witness, rather than the Indian agent for the tribe, as the law requires.
Page 86
F186: It was discovered that most Lake County DSS social workers were not familiar with ICWA requirements. When questioned, the Lake County DSS Deputy Director and Program Manager were not aware if ICWA training was included in the core training that all social workers attend.
Page 86
F187: While interviewing both ICWA Representatives and the clients in- volved, this Committee learned that social workers did not always follow a particular case to the end; instead, there could be a number of Lake County DSS social workers assigned to the same ICWA case—some understood, but some did not, the nature of the law. This not only created inconsistencies, but also resulted in workers having to “catch up” or learn about the ICWA law, so they could proceed with the case.
Page 86
F188: At the time of intake, inmates receive a handbook that explains medical services available to them and how to obtain them.
Page 94
F189: Seven nurses provide 24-hrs/day, 7-days/week coverage on a ro- tating basis. Although CFMG provides a licensed vocational nurse based program, three of the nurses are registered nurses.
Page 94
F190: A physician is available 3 times a week for routine non- emergency visits.
Page 94
F191: A nurse practitioner is available Monday through Friday during normal business hours. The examining room has three examin- ing tables—one in need of repair.
Page 94
F192: There is no “sick bay-infirmary.” Inmates are transferred to Sut- ter Lakeside Hospital if hospitalization is required. 2006-2007 Lake County Grand Jury Final Report 93 Public Health and Social Services Committee
Page 94
F193: A dentist and dental assistant provide services on Fridays for four hours.
Page 95
F194: Psychiatric services are available through video-conferencing with personnel located in Carmel.
Page 95
F195: A Mental Health Worker—psychiatric nurse—is available 20-30 hours a week. Many inmates have mental health issues. Cus- tody staff can request the Mental Health Worker to visit with in- mates, especially those on suicide watch.
Page 95
F196: An x-ray technician is available one day-a-week, who uses a portable unit. Otherwise, the inmate is transported to Sutter Lakeside Hospital.
Page 95
F197: CFMG utilizes a pharmacy in Southern California, buying in bulk. Medications and supplies are sent overnight from Moor- park. Over-the-counter medications (such as antacids and ibu- profen) may be purchased by the inmate at the commissary.
Page 95
F198: There is a $3 charge/co-pay to see the nurse practitioner, how- ever, the inmate is seen regardless of their ability to pay. The fee goes into the county general fund and not to CFMG.
Page 95
F199: Services provided are not as comprehensive as those provided in the California State prisons.
Page 95
F200: For routine sick calls, sick call slips are available in each inmate section, are completed by the inmate and put into a “sick call” box. This box can only be opened by the nurse. A nurse reviews the slips, pulls the inmates’ charts, and schedules them to see the nurse practitioner.
Page 95
F201: In emergency situations, the nurse assesses the situation and contacts the physician immediately, or has the inmate immedi- ately transported by jail van or patrol car to Sutter Lakeside Hos- pital, which is less than a mile away. Depending on the emer- gency, paramedics are sometimes called to handle the situation.
Page 95
F202: At the inmate’s intake, a medical questionnaire is completed and a basic “triage” evaluation is conducted. If the situation war- rants, the inmate is transported directly to Sutter Lakeside Hos- pital.
Page 95
F203: If an inmate is dissatisfied with the medical services provided, or lack of services, he or she can complete a Grievance Form which is available in all inmate sections. The completed grievance is forwarded from the custody officer to the sergeant, who routes it to the Lake County Medical Program Manager, who has three days to respond.
Page 95
F204: In 2006, 76 grievances were filed relating to jail medical services. The majority were related to the $3 per visit charge. Others in- cluded requests for stronger medication, requests for sleeping medication, requests for a different diet, requests for an inhaler on the inmate’s person (not allowed unless the inmate is asth- matic), or requests to see personal physicians. Grievances are 94 2006-2007 Lake County Grand Jury Final Report Public Health and Social Services Committee allowed in some cases—the inmate can see his or her own physi- cian, etc.
Page 95
F205: CFMG’s medical staff will communicate with the inmates’ per- sonal physicians, if necessary. CFMG will contract with special- ized physicians, i.e. cardiologists, orthopedic surgeons, obstetri- cians and gynecologists, if necessary.
Page 96
F206: Family members of inmates are not advised regarding routine sick calls. In emergency situations, the individual the inmate has indicated as his “contact” person will be notified.
Page 96
F207: Family members or visitors who believe an inmate needs some medical care may contact the Chief Custody Officer. A fellow in- mate may also report an illness.
Page 96
F208: There has been a significant increase in maternity cases.
Page 96
F209: Quarterly quality assurance meetings are conducted with all the appropriate parties—CFMG, Jail personnel, Juvenile Hall person- nel, Public Health, Mental Health, Sutter emergency room physi- cians etc. are all invited. Sutter Lakeside Hospital personnel do not regularly attend. These meetings are not open to the public; however they take comments and suggestions.
Page 96
F210: The relationship between the Public Health Department and the correctional facilities is satisfactory, per both parties.
Page 96
F211: The relationship between the Mental Health Department and the correctional facilities is not satisfactory, per the Chief Custody Officer. The Chief Custody Officer has requested membership on the Mental Health Advisory Board to share concerns, but was ad- vised there was not a position.
Page 96
F212: The jail population averages 276 inmates per month. In 2006, 6408 inmates were seen at “sick call,” of those, 65 (1%) were seen by a physician. 1546 inmates saw the mental health worker and 143,633 medications were dispensed.
Page 96
F213: There is not a comprehensive plan in place regarding the dis- charge of inmates with mental health issues, especially those on medications.
Page 96
F214: A monthly District Board Meeting, held every fourth Tuesday at 9:30 a.m., is open to the public.
Page 99
F215: An independent audit of the District is conducted each year and the outcome is available to the county.
Page 99
F216: In the fiscal year ending June 2006, the District received $687,363 from county property taxes and $35,000 from invest- ment income.
Page 99
F217: In the fiscal year ending June 2006, the District awarded grants totaling $585,339.
Page 99
F218: In the fiscal year ending June 2006, the District administrative expenses were $52,920, or approximately 8% of their budget. This includes a grand total of $7,500 that was paid to the Direc- tors in this fiscal year.
Page 99
F219: Organizations must submit a Request for Assistance (RFA) before being considered for a grant. This includes proof of their non- profit status if they are other than a public agency.
Page 99
F220: Unless otherwise approved by the District, the basic structure of the award is a one-time, non-renewable grant. 98 2006-2007 Lake County Grand Jury Final Report Public Health and Social Services Committee
Page 99
F221: Once a grant is awarded, the District requires follow-up reporting on the progress and financial performance of the programs funded, as well as compliance with the conditions of the grant.
Page 100
F222: During the period studied by the committee, the grants awarded by the District Board met the criteria of the “Health Care Dis- tricts’” directives.
Page 100
F223: Property owner’s taxes would not be reduced by the dissolution of the District. Proposition 13 taxes will continue to be collected at the same rate, but would simply not be distributed to the District.
Page 100
F224: The Clearlake Police Department has a staff of 27 sworn officers, and one interim administrator.
Page 103
F225: Adults arrested are pre-booked, fingerprinted, and transported during the day to the County Jail in Lakeport. Juveniles arrested are transported immediately to the Juvenile Hall.
Page 103
F226: The Police Department currently uses hard copy fingerprinting which delays quick identification in many cases. Electronic Lifes- can capability provides much faster results.
Page 103
F227: For the year 2006 there were 3962 written reports and over 23,000 incidents.
Page 103
F228: Delays are created by not having 911 calls coming directly to Clearlake. 911 calls are re-routed from the Sheriff’s Department.
Page 103
F229: Department procedures are currently being restructured.
Page 103
F230: A permanent Chief of Police has been hired by the Clearlake City Council.
Page 103
F231: All the areas of the department visited were clean and secure. 2006-2007 Lake County Grand Jury Final Report 103 Public Safety Committee
Page 103
F232: The discussions with personnel at the sites were mainly concern- ing the difficulty in recruitment and retention of officers. At the holding facilities there is adequate staffing.
Page 105
F233: There are five courtrooms in session on Mondays and Fridays when holding cells are utilized.
Page 105
F234: The holding cells are clean and painting is done regularly to cover graffiti and other damage done by the inmates.
Page 105
F235: The security is strict with one officer to six inmates.
Page 105
F236: Only one out of the six surveillance cameras was working in the observation room. The committee was told that there was a cur- rent camera repair work order in progress.
Page 105
F237: Morale was found to be high and the personnel seemed to be dedicated and enjoy their work.
Page 105
F238: The grounds were very well maintained.
Page 107
F239: The buildings were structurally sound, clean, and well main- tained.
Page 107
F240: The cells were clean, properly stocked with towels and bedding, and the plumbing was functional. The temperature within the cell areas was comfortable.
Page 107
F241: The kitchen dining area was clean and all appliances appeared to be safe and in good working order.
Page 107
F242: The pots, pans, and utensils appeared to be clean and stocked properly. The sink was clear of any dirty dishes.
Page 107
F243: The inmates all appeared to be in good health and dressed in clean clothing.
Page 107
F244: Inmates are classified based on criminal sophistication. They are segregated into different units based on their classification. The three classifications are minimum, medium, and maximum secu- rity. Each classification is issued a different style and color cloth- ing so they are easily recognizable.
Page 107
F245: Inmates are allowed an amount of time out of their cell based upon their classification. Minimum-security inmates can be out of their cells up to fourteen hours a day, medium-security in- mates two hours per day, and maximum-security inmates three hours per week. 2006-2007 Lake County Grand Jury Final Report 107 Public Safety Committee
Page 107
F246: Inmates no longer have access to weight lifting equipment. The recreation now available is handball and general exercise.
Page 108
F247: Nine cells are maximum-security cells that house one inmate each; the remainder of the cells are double occupancy.
Page 108
F248: Inmates can be reclassified for misconduct. Rule violations are handled internally and inmates are entitled to a hearing. An Op- erations Sergeant answers all grievances.
Page 108
F249: Grievance forms are available in the main room of the cellblocks.
Page 108
F250: The maximum capacity at the facility is 286. There were 283 in- mates at the time of the Grand Jury visit.
Page 108
F251: Inmates are furnished clothing, bedding, food, and personal hy- giene items. They can purchase other items through the facility commissary if they have the funds to do so.
Page 108
F252: State Board of Corrections, fire and health inspections are per- formed at the facility annually. The Correctional Medical Author- ity (CMA) accreditation was current.
Page 108
F253: Suicide and escape attempts were both minimal in year-to-date counts, two and four respectively. There have been no successful suicides or escapes thus far for the calendar year 2006.
Page 108
F254: If an inmate is convicted of an escape, they are sentenced to state prison.
Page 108
F255: The current staff to inmate ratio is 65:1. The maximum allowed is 100:1.
Page 108
F256: The staff diversity is 29 males and 14 females. There are eight ad- ditional aides, two males and six females. Five of the additional staff is multilingual.
Page 108
F257: Guards are equipped with tasers, pepper spray, and radios.
Page 108
F258: The county pays postal expenses for two letters per week for indi- gent inmates.
Page 108
F259: Incoming and outgoing mail is searched for contraband. Privi- leged mail from courts and attorneys is opened in front of the in- mate.
Page 108
F260: Inmates are entitled to 2 thirty-minute visits each week. Visits can be scheduled to accommodate working family members when required.
Page 108
F261: Educational programs are offered to inmates including a typing class. The County Office of Education provides instructors. Maxi- mum-security inmates are not permitted to attend classes.
Page 108
F262: The laundry facility is operated 24-hours a day, 7-days a week.
Page 108
F263: Cooking is done by inmate workers and overseen by a food ser- vice coordinator.
Page 108
F264: Currently, the facility is looking into the use of solar panels.
Page 108
F265: Jury trial and release clothing are provided as needed to inmates via donation and thrift store shopping. 108 2006-2007 Lake County Grand Jury Final Report Public Safety Committee
Page 108
F266: The facility holds 40 juveniles. During this visit, there were 35 in custody.
Page 111
F267: The traditional classrooms were clean and well equipped. The lab had 18 computers and appeared to be a comfortable place in which learning is the focus. Juvenile Hall works with the Office of Education in an effort to provide the juveniles with an opportu- nity to become productive citizens.
Page 111
F268: In general, all areas were clean and in good repair.
Page 111
F269: It appeared discipline was not a problem. There seemed to be a lot of positive reinforcement to encourage good behavior.
Page 111
F270: The committee received complaints about late food delivery, sub- stitutions, missing food, and inappropriate temperatures. The Lake County Jail furnishes the food to Juvenile Hall. At a subse- quent meeting with the Lake County Jail Commander the com- mittee relayed the complaints and the committee was assured im- provements are a definite priority and quickly forthcoming.
Page 111
F271: The holding cell and safety cell had been vandalized. A work or- der is in place to make the repairs. 2006-2007 Lake County Grand Jury Final Report 111 Public Safety Committee
Page 111
F272: Staff recruiting and retention are a problem.
Page 112
F273: The original building loan was for two million dollars. Cost over- runs amounting to $200,000 were added to the original loan.
Page 113
F274: There is a reserve amount in the bank that will cover two annual payments.
Page 113
F275: There are no appreciable changes in equipment and personnel from the findings of last year’s Grand Jury oversight visit. Calls, transfers, and medical requests for transportation remain rela- tively the same as well.
Page 113
F276: The committee was told of problems and delays caused by the fact that 60% of the Central Dispatch personnel are in training.
Page 113
F277: The committee was impressed with the furnishings. The depart- ment acquired all furnishings from surplus facilities and at auc- tion sales in an effort to save money.
Page 113
F278: Inmates seem to be in good spirits and from all appearances en- joy their work. 2006-2007 Lake County Grand Jury Final Report 115 Public Safety Committee
Page 115
F279: The camp is designed to house 110 minimum-security males.
Page 116
F280: The camp’s budget provides three meals a day to inmates at $2.75 per person.
Page 116
F281: In a 10-month period the camp provided 23,896 hours of service to local communities.
Page 116
F282: The crews have also provided 96,760 hours of work projects to state agencies.
Page 116
F283: The inmate fire crews have provided 114,672 hours in emergency responses to fire and floods.
Page 116
F284: According to the brochure provided by the Camp Commander, the taxpayers have saved approximately $1,146,720 to date.
Page 116
F285: On a scale of 1 to 10, the committee would rate the camp’s opera- tion as a full 10.
Page 116
F286: The complainant’s allegations were based on hearsay and the com- plainant was not able to pinpoint witnesses.
Page 117
F287: Further pursuit was not warranted.
Page 117
F288: The records indicate the Deputy’s termination was handled properly and the Deputy was not rehired.
Page 117
F289: After numerous unsuccessful attempts to contact all the parties in- volved and considerable amounts of time spent in this investigation the committee was unable to resolve the allegations.
Page 117
F290: Per the Sheriff, current applications for the Deputy Sheriff posi- tions are not forthcoming from the African-American population.
Page 119
F291: The applicant cited by the complainant was not hired by the Lake County Sheriff’s Office because the applicant was not qualified.
Page 119
F292: The committee concluded there was no bias shown in this par- ticular incident.
Page 119
F293: According to the Sheriff, all deputies receive training at county expense.
Page 119
F294: The county is attempting to establish a youth crime task force. None exists as of the writing of this report.
Page 121
F295: A youth crime task force would attempt to establish an under- standing of the youth gang phenomena, mitigate youth gang criminal activity, and apprehend those who violate the law.
Page 121
F296: The task force would include representation from the LCSO, local police, the District Attorney’s Office, county schools, churches, and parents. 2006-2007 Lake County Grand Jury Final Report 121 Public Safety Committee
Page 121
F297: Recruitment and retention of officers is a serious problem for the LCSO.
Page 122
F298: The LCSO does not have a “white-collar” crime division.
Page 122
F299: As of December 2006, the LCSO is short eight officers.
Page 122
F300: The LCSO does not have an Internal Affairs Division.
Page 122
F301: Recruitment and retention problems appear to be financial. The LCSO believes greater pay and better benefits would mitigate these problems.
Page 122
F302: There is no holding cell or place for fingerprinting or booking. This is done at the Hill Road Jail by the Lake County Sheriff’s Of- fice (LCSO).
Page 123
F303: The buildings are well kept, organized and very secure.
Page 123
F304: The officers work four 10-hour days; they have four days on and three days off.
Page 123
F305: The department is in the process of changing the present com- puter program to a more workable and user-friendly system. This program will be more comprehensive and allow the sharing of some information with the LCSO. This should be implemented by the time this report is published.
Page 123
F306: This year 1,287 calls for service were received. Most of the calls are: − Alcohol related (DUI, Public Intoxication) − Assaults (assault, battery, spousal abuse) − Theft (robbery, burglary, shoplifting)
Page 123
F307: There are documented gang members in the City of Lakeport.
Page 123
F308: There are three criminal categories that require registration. In the City of Lakeport there are: Sex Offenders (8 Registered) Narcotics Offenders (9 Registered) Arsonists (0 Registered)
Page 123
F309: The internal investigation was detailed, thorough and profession- ally conducted.
Page 125
F310: The committee found that the complainant, although very con- cerned, was misled in most of the information furnished by the parties mentioned in the complaint. Most of the alleged instances were based on hearsay, misinformation and incorrect observa- tions.
Page 125
F311: In the two years since the matter was brought to the attention of the departments of law enforcement, no charges had been filed as of March 2007.
Page 127
F312: The timetable of events: July 2005 - the Center Director of the Board recalled in an interview with the committee, that his telephone call to the LCSO requesting an investigation was denied, citing lack of funds and qualified per- sonnel to investigate. July 2005 - request to the District Attorney’s Office resulted in an independent investigation in which 9000 pages of bank records were recorded as evidence. The LCSO was alerted to pick-up the results and begin interviewing witnesses. There is no record denot- ing witnesses were interviewed. 2006-2007 Lake County Grand Jury Final Report 127 Public Safety Committee November 2005 - LCSO records show that this was the first date to receive the request for an investigation. August 2006-a citizen’s complaint was received by the Grand Jury requesting an investigation of elder abuse, with only a mention tying it to the alleged unauthorized actions of the senior center. October 2006 - a citizen’s complaint was received by the Grand Jury concerning the lack of action taken by law enforcement agencies in the previous two years. The complaint stated that the approximate amount of the misappropriation of funds to be $150,000. The first scan of the center’s records by the committee found that figure to be in excess of $168,000. January 2007- the Grand Jury’s findings were turned over to the District Attorney’s Office. Subsequent papers and records received by the Grand Jury revealed other possible charges.
F313: The LCSO cited no funds and no qualified personnel to analyze the alleged embezzlement were available.
Page 128
F314: It was learned by the committee that funds were available, but nothing was initiated.
Page 128
F315: The alleged unauthorized actions involved a large amount of cash and included money funded by the county.
Page 128
F316: Lack of attention to this matter continued for two years.
Page 128
F317: The committee determined that inaction to this matter was perva- sive and inexcusable.
Page 128
F318: The complainant defied above advice, brought marijuana into the jail and was charged and convicted of a felony. This extended his incarceration to a one year sentence rather than a thirty day in- carceration for a driving infraction.
Page 129
F319: The complainant refused to abide by the Rules of Conduct during custody. The rule violations (from Custody Information Booklet) numbering 202, 220, 233, 237, 302, 310 and 311 resulted in the Jail Hearing Board finding complainant guilty on all above rule violations. Each time, the complainant’s jail time was extended by ten days.
Page 129
F320: The complainant refused a lawful order of the Jail Staff.
Page 129
F321: The complainant’s refusal to be evaluated by the Jail Medical Staff resulted in denial of a wheel chair.
Page 129
F322: The complainant’s repeated use of at least 18 grievance reports has constituted a wasteful time of the Jail Staff since most were of similar grievances.
Page 129
F323: The Fire District will now cover 350 square miles.
Page 131
F324: Staffing consists of 17 full-time and 2 part-time employees and 78 volunteers.
Page 131
F325: Volunteers, when accepted, are given 240 hours of state required training. They are issued $1200 worth of gear. The cost of a physical examination is paid and their Workers’ Compensation Insurance of $1060 per volunteer is paid.
Page 131
F326: A notable improvement in operations was the result of the stan- dardized training. 2006-2007 Lake County Grand Jury Final Report 131 Public Safety Committee
Page 131
F327: Various required refresher courses for firefighters are given twice a week by an in-house training staff.
Page 132
F328: Currently during low priority calls, if a patient asks to go to a hos- pital, paramedics must transport them. Perhaps, Lake County should consider Paramedic Initiated Refusal (PIR) as practiced in San Francisco.
Page 132
F329: The shortage of water in Spring Valley (covered by the NSFPA) is deemed critical in light of proper fire protection. It was explained that the filtration system at Spring Valley can handle more water; however, water storage is lacking. The need for an additional 300,000 gallon water tank and more pumps is critical.
Page 132
F330: Recently, the water level in the existing storage tank showed a very low level. This amount would have easily been exhausted had a major fire occurred. Spring Valley is the NSFPA’s fastest growing region.
Page 132
F331: The 2005/2006 Grand Jury recommended funds for a wildland en- gine. Funds from the Indian Gaming Compact fulfilled this recom- mendation. Two smaller wildland vehicles were purchased and placed into service. Two more are on order. Each truck cost $72,000 as opposed to a larger truck costing approximately $237,000.
Page 132
F332: By pooling their resources, the NSFPA can afford early vehicle pay- offs, saving on the interest. This also provides the area with funds to repair and modernize antiquated equipment.
Page 132
F333: The staff consists of 23 officers, 6 clerks and 17 part-time help. Fourteen officers work at Juvenile Hall including a superinten- dent and an aide. Currently 6 vacancies exist.
Page 133
F334: On the average, 26 juvenile and 90 adult reports are filed monthly.
Page 133
F335: There is a great need for well-trained staff to supervise adults on probation.
Page 133
F336: The recidivism rate of repeat adults on probation is 70 percent.
Page 133
F337: The chief indicated morale was good.
Page 133
F338: The chief indicated that the current juvenile hall is nearing ca- pacity.
Page 133
F339: The Lake County Search and Rescue Office operates with 3 offi- cers, 21 volunteers, and 25 junior officers who are county teenag- ers.
Page 135
F340: As of December 2006, there have been 13 call outs. Normally there are 6 to 15 call outs annually.
Page 135
F341: Due to lack of funding, the office is not staffed full-time.
Page 135
F342: People who join the Search and Rescue Team must undergo many hours of intense training.
Page 135
F343: The Office of Emergency Services has a mutual-aid program in which additional help can be obtained by the Rescue Teams.
Page 135
F344: There is a nonprofit association that Rescue Teams can draw on for equipment and training. In addition, there is $480,000 trust fund that the Search and Rescue Office uses to help fund the program. 2006-2007 Lake County Grand Jury Final Report 135 Public Safety Committee
Page 135
F345: An assistant is needed to manage the trust fund at the Sheriff’s Department finance office.
Page 136
F346: The Lake County Search and Rescue Office developed the stan- dard training guide for new teams for the State of California.
Page 136
F347: Lake County has the largest contingent of volunteers when called out to other counties.
Page 136
F348: Lake County has been complimented by other counties for having the best, well-trained volunteers in service.
Page 136
F349: Volunteers applications for Search and Rescue can be obtained at the Lake County Sheriff’s Office and also at the annual Lake County Fair.
Page 136
F350: The Sheriff’s Department has 12 vacancies, including 8 Deputy Sheriffs and 4 Dispatchers.
Page 137
F351: As of the date of the visit, records indicate results of the marijuana eradication program are: 248,437 plants destroyed, 154 pounds of processed marijuana confiscated, and 9 firearms confiscated. In addition there were 6 search warrants and 4 arrests.
Page 137
F352: Lake County has 240 registered sex offenders who must be checked-on regularly.
Page 137
F353: The Sheriff reports the department receives 15 to 30 monthly refer- rals for child molestation investigations.
Page 137
F354: All Deputy Sheriffs are Deputy Coroners.
Page 137
F355: Annually, there are 230 to 280 death investigations in the county.
Page 137
F356: Death investigations average 6 hours per investigation.
Page 137
F357: A certified pathologist is on contract and performs autopsies as necessary.
Page 137
F358: Some deaths do not require an autopsy. An autopsy is required if the decedent had not been seen by their doctor in the preceding twenty days, or if death is due to trauma or a violent act.
Page 137
F359: Autopsy rates vary from $855 in Lakeport to $930 in Lower Lake. The cost of an autopsy in a homicide case starts at $1500. 2006-2007 Lake County Grand Jury Final Report 137 Public Safety Committee
Page 137
F360: Only five Animal Control officers handle 300 to 400 calls per month.
Page 140
F361: Calls are prioritized with public safety the top priority, followed by animal safety and neglect of an animal.
Page 140
F362: All calls are either responded to, or referred to the appropriate agency.
Page 140
F363: Animal Control receives strong cooperation from federal, state, county and city agencies.
Page 140
F364: All Animal Control officers in Lake County attend the Humane Academy before starting their work in the field.
Page 140
F365: Some of the training received includes − how to spot animal neglect − how to be safe when handling animals − how and when to enforce the laws and ordinances
F366: Animal Control officers attend euthanasia courses.
Page 140
F367: Performing euthanasia is extremely emotional for the staff.
Page 140
F368: Since July 2006 euthanasia rates have dropped from 63% to 30% and animal redemption has doubled. This improvement is in part due to outreach and online and community education by Animal Control.
Page 140
F369: In April 2007, groundbreaking began on Phase I of a new shelter. The committee is pleased that a much needed new shelter will be replacing the current shelter, which is crowded and outdated. 2006-2007 Lake County Grand Jury Final Report 141 Public Services Committee
Page 140
F370: As the investigation proceeded, connections were made among school personnel, law enforcement agencies, and community members.
Page 142
F371: As a result of these contacts the entities are now holding regular meetings to address actual and potential problems.
Page 142
F372: School officials are developing consistent, across-the-board pre- ventative measures, including ruling out the wearing of gang col- ors in schools, and elimination of other gang related symbols.
Page 142
F373: Law enforcement is committed to aggressive pursuit of gang re- lated crime, and the District Attorney is committed to the aggres- sive prosecution of it.
Page 142
F374: The committee found that this Emergency Preparedness training exercise was very well coordinated.
Page 146
F375: HAM operators backed up the conventional systems in case of a failure of any or part of the communications network.
Page 146
F376: Security was strong.
Page 146
F377: Over forty state, federal, county, and local entities worked to- gether, and the committee was impressed with how well this ef- fort was coordinated.
Page 146
F378: However, the committee noted that there was clearly a need to expand the ability to treat a large number of victims in a shorter period of time, should an event of this magnitude actually occur.
Page 146
F379: To address the above need, a new program called Medical Reserve Corps, has been approved for implementation in May 2007. The program will use volunteers, specially trained in basic inoculation techniques, to administer life-saving treatments in times-of-need. 2006-2007 Lake County Grand Jury Final Report 147 Public Services Committee
Page 146
F380: The County Personnel Department thoroughly investigated this matter, including a review of the complainant’s performance evaluation.
Page 148
F381: A Lake County Personnel Department report was generated from their investigation.
Page 148
F382: The report indicated a need for additional management and com- munication skills training for all parties involved.
Page 148
F383: A mutual resolution has been reached that addresses the needs of all parties.
Page 148
F384: Staffing adequately meets the needs of the current hours-of- operation.
Page 150
F385: Special literacy programs are available to children and adults at all locations.
Page 150
F386: Maintenance is needed at all four of the branches and at the time of this report some repairs are complete and others are funded.
Page 150
F387: Security is not a major issue.
Page 150
F388: Staff meetings are conducted at the branch level only.
Page 150
F389: Volunteers contribute approximately 2000-hours annually.
Page 150
F390: The current hours of operation were established based on a sur- vey taken 10-years ago.
Page 150
F391: In addition to the county budget, the libraries are funded through grants and private donations.
Page 150
F392: The cemetery staff consists of a full-time Sexton and two mainte- nance employees, one full-time and one part-time.
Page 152
F393: Among the Sexton’s duties is the operation of burial equipment.
Page 152
F394: The cemetery grounds are very well maintained as are the head- stones.
Page 152
F395: The cemetery averages 110 interments annually.
Page 152
F396: Although many people volunteer to assist in maintaining the grounds, very few actually show up.
Page 152
F397: A previous Grand Jury committee recommended an employee manual. The cemetery has implemented this policy and provided a copy to the current committee.
Page 152
F398: The finances and budget preparation for the cemetery is done with high efficiency. All checks are approved by the board and all members of the board provide input for the district’s annual budget.
Page 152
F399: An outside contractor currently performs the repair of head- stones. The Sexton indicated that he is interested in attending classes for headstone repair.
Page 152
F400: Vandalism is minimal. The cemetery staff maintains a positive relationship with students from a nearby school, allowing them to cross the property on their way to school.
Page 152
F401: Any person residing within the Lower Lake Cemetery District at the time of death is eligible to be interred in this cemetery. 2006-2007 Lake County Grand Jury Final Report 153 Public Services Committee
Page 152
F402: The cemetery’s only staff member is the manager. He lives nearby and is on-call.
Page 154
F403: The cemetery grounds are very well maintained; as are the head- stones.
Page 154
F404: The cemetery averages 12 to 18 interments annually.
Page 154
F405: At the time of the committee’s visit, Konocti Conservation Camp workers had just cleaned the grounds. They cleared brush, raked leaves and cleaned the headstones.
Page 154
F406: The cemetery district’s financial status is impressive. They have fixed assets including an 800-square foot conference building. In addition, $150 per grave is placed into an Endowment Care Pro- gram for the cemetery once it is full. They are only required to be audited bi-annually, however; they have annual audits conducted.
Page 154
F407: An outside contractor currently performs the repair of headstones.
Page 152
F408: Vandalism is minimal.
Page 152
F409: The cemetery faces a water crisis. The current well produces three gallons per hour and the tanks are small.
Page 154
F410: Any person residing within the Middletown Cemetery District at the time of death is eligible to be interred in this cemetery.
Page 154
Additional Recommendations 10

Not linked to specific findings.

R1: Responses to Grand Jury requests for public record information must be provided in a timely fashion to avoid unnecessary delays in time and resources. Agency/Department Required Respond Lake County Department of Social Services (within 60-days) 80 2006-2007 Lake County Grand Jury Final Report Public Health and Social Services Committee Indian Child Welfare Act Compliance by the Lake County Department of Social Services and Child Protective Services
Page 81
R2: Department heads, negotiators, and the Board of Supervisors should include or consult the Auditor-Controller on projects that affect staff capability and workload. 2006-2007 Lake County Grand Jury Final Report 3 Budget and Finance Committee
Page 3
R3: Employees in the Auditor-Controller’s office who have unique job qualifications should be reclassified.
Page 3
R4: The number of staff accounting positions should be increased to surpass maximum workload and “loaned” to assist other depart- ments during reduced periods and back-fill training vacancies.
Page 3
R5: Staff training incentives should be developed to encourage and maintain qualified employees who can be promoted from within.
Page 3
R6: Facilitating a work program for high school students or graduates in combination with a government on-the-job training program would be beneficial. Agency/Department Required to Respond Board of Supervisors (within 90-days) Auditor/Controller (within 60-days) 4 2006-2007 Lake County Grand Jury Final Report Budget and Finance Committee Auditor-Controller Payroll Department Oversight Summary This is an oversight of the Auditor-Controller Payroll Department.. Procedure/
Page 3
R7: Lake County must fill the vacant social worker positions. A real- istic pay scale is required to attract qualified individuals.
Page 4
R8: Lake County DSS needs to engage in “active recruitment” for va- cant positions. Some suggestions are: • Lake County DSS could contact local high schools and commu- nity colleges encouraging students to consider social work. • Lake County DSS could pursue cooperative relationships with the community colleges and the Lake County Office of Education to ensure the appropriate college classes are offered locally. These classes could assist current Lake County DSS employees in career advancement. 76 2006-2007 Lake County Grand Jury Final Report Public Health and Social Services Committee • Assist current employees with tuition and/or time off to take the appropriate classes for social worker eligibility. • Provide a “signing bonus” for hard to fill positions. • Be open to creative hiring practices, such as part-time or job sharing as approved by the State.
Page 4
R9: This Committee recommends social workers personally answer their telephones. If an answering machine is used, the worker should have time set aside each day for a callback period.
Page 4
R10: Lake County CPS has an after hours “hotline” for emergencies. The call is not answered by an individual but uses the “answering tree” system. The answering machine advises the caller to select from a number of choices. The Committee be- lieves that most people who call that number in an emergency would hang up given the current message. The message should be rearranged to inform of the emergency access imme- diately instead of taking several minutes to get to that part of the message. Agency/Department Required to Respond Board of Supervisors (within 90-days) Lake County Department of Social Services (within 60-days) References • California Rules of Court, (2006, September 22), www.leginfo.ca.gov. • California Codes, Penal Code, (2006, September 22), www.leginfo.ca.gov. • California Rules of Court, Welfare and Institution Code, (2006, Septem- ber 22), www.leginfo.ca.gov. • California Manual of Policies and Procedures, Child Welfare Services Program, (2005, February 16). • Disclosure of Confidential Child Abuse and Neglect Records: Summary of State Laws, National Clearinghouse on Child Abuse Information, (2006, October 06), www.nccanch.acf.hhs.gov. • History of the CASA Movement, (2007, May 30), www.nationalcasa.org. • Lake County Record Bee articles: − $100,000 bail for suspect in 4-year-old’s vicious beating, (2005, Novem- ber 22), − Suspect in boy’s beating faces 12 years in prison, (2005, November 26), − Tragic story of abused boys, (2005, December 1) − Abuse case raises questions, (2005, December 17) − Child abuse case resumes Jan. 30, (2005, November 26) − Man accused of child abuse pleads guilty, (2006, February 22) • Structured Decision Making – An Overview, (2007, April 4), www.neglected-deliquent.org. • Structured Decision Making: Background, (2007, April 10), Juvenile Jus- tice Bulletin, www.ncjrs.gov. • Structured Decision Making, (2007, April 10), Children and Family Ser- vices Division, www.dss.cahwnet.gov. 2006-2007 Lake County Grand Jury Final Report 77 Public Health and Social Services Committee 78 2006-2007 Lake County Grand Jury Final Report Public Health and Social Services Committee Grievance Review Complaint Subject In August 2006, this committee received a complaint regarding the decision of a Lake County Department of Social Services review. Summary The complainant, an approved day care and foster care provider, had been advised in the fall of 2005 by Social Services personnel that she was a candidate for adoption of a child in the Child Protec- tive Services (CPS) system. The complainant was later advised in December 2005 that the adoption proceedings had been terminated because the complainant and the complainant’s mother had partici- pated in negative publicity regarding the operations of the Depart- ment of Social Services. The above communications were verbal, and not written. The complainant believes this action by CPS was unjust retaliation because of participation in the negative publicity. The complainant was unable to locate the Department of Social Ser- vices’ written decision in this matter. Procedure/Methodology The committee interviewed the complainant to obtain information regarding the issue. In September 2006, the committee contacted the Director of the Department of Social Services to attempt to ob- tain information and/or a copy of the Department’s decision, which is a matter of public record. In October 2006, the committee also requested a copy of the Department’s decision from both the District Attorney’s office and the County Counsel’s office. In March 2007, the committee again contacted the County Counsel’s office for assis- tance in this matter. In that same month, the committee finally re- ceived a copy of the decision that the complainant received in Janu- ary 2006.
Page 5
Findings & Recommendations 6 findings
F1: Thanks to a $450,000 grant from the Federal Department of Homeland Security, the County purchased a state-of-the-art mobile command trailer to be used in emergencies. Unfortunately, the Department has only one truck available in the County capable of moving this trailer. Within the trailer there are a number of highly sophisticated communication units which require considerable time and effort by Department personnel to learn. There is a volunteer group who is also learning how to use this equipment.
F2: There are 3,100 people employed by the County, all of whom agreed, as a condition of employment, to be the “First Responders” in an emergency event. Fewer than 10% of the employees have participated in any training the County has offered. Summary:The OES is responsible for training, advance communication, public education and grant administration through Homeland Security. This is an enormous task to have been placed under the Sheriffs Department without providing the funding for the education of personnel needed to coordinate this service. There are a number of frequent emergencies (small fires, floods, vehicle accidents) that the county is prepared to handle; however, this is not the case for any sort of widespread, large scale event such as an avian flu outbreak, or catastrophic earthquake. Even in such catastrophic events, the Federal Government has stated that local agencies will need to be able to handle their own emergency services. There will be no State or Federal aid that can be relied upon.
F3: The site is made available to probation and parole officers for drug testing.
F4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
F5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
F6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM
Additional Recommendations 7

Not linked to specific findings.

R1: The jail is a holding facility where adults arrested are pre-booked and transported during the day to the County Jail in Lakeport. Juveniles arrested are transported immediately to Juvenile Hall in Lakeport. The facility meets all State and County requirements for a police department.
R2: The Clearlake Police Station receives 21,000 calls annually and makes 5.69 arrests daily.
R3: The site is made available to probation and parole officers for drug testing.
R4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
R5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
R6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM Recommendations None Response Requested: None http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (2 of 2)4/17/2007 3:02:56 PM LAKE COUNTY FIRE DEPARTMENTS/DISTRICTS Reason for Investigation:SITE VISIT
R7: Clear Lake Riviera Association Building Committee Member. After much discussion on this complaint, the Grand Jury clarified that the role of the Public Works Committee is not to take sides with either party in this dispute. Our concern is whether the county has http://www.co.lake.ca.us/generalinformation/grandjury/report0506/specialtreatment.html (1 of 2)4/17/2007 3:03:02 PM acted appropriately. Recommendations That the County of Lake employees who are involved with the construction of new residences with view considerations should engage in public awareness activities. We further recommend that the county consider the appointment of a county ombudsman to help in resolving disputes between citizens where county regulations and codes are involved and take into consideration the interests of ALL parties immediately affected by the project. The County is working within the County and State Building Codes; however, the county should be looking into working towards establishing compatibility between homeowner’s associations and county building codes. We are sure that if beautiful lake views were taken away, adjoining property owners would be very upset as well as suffer from a devaluation of property. We recommend that the Planning Division of the County Community Development Department consider the feasibility of establishing infringement regulations of lake and mountain vistas. RESPONSE REQUESTED:
Findings & Recommendations 10 findings
F1: The policies and documentation procedured are thorough and training manuals are available.
F2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
F3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending.
F4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
F5: The Calpine facility is one of a few in the world producing clean, renewable energy.
F6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
F7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
F8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures.
F9: Insufficient oversight of recipients.
F10: Insufficient funding problems for IHSS.
Additional Recommendations 10

Not linked to specific findings.

R1: LAFCO in its present form, although mandated by State Law, provides little, if any benefits to the citizens of Lake County.
R2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
R3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending. Recommendations
R4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
R5: The Calpine facility is one of a few in the world producing clean, renewable energy.
R6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
R7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
R8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures. Recommendations Calpine needs to be more forthcoming regarding its involvement in increased occurrences of seismic activity surrounding its wells. Response Requested: Lake County Special Districts Administrator Lake County Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (2 of 2)4/17/2007 3:05:48 PM 2004/2005 Grand Jury Report VARIOUS WATER DISTRICTS AND WASTEWATER TREATMENT PLANTS Reason for Investigation: Large spills of untreated wastewater, water hook-up moratoriums, media coverage of questionable water analysis procedures - these problems as reported in the media prompted the Public Services Committee to randomly look into some water districts around the Lake. Summary: In preparation for the following comments, the Committee made site visits to some water districts, two wastewater treatment plants, Calpine and the Office of Emergency Services.
R9: Insufficient oversight of recipients.
R10: Insufficient funding problems for IHSS. Recommendations
Findings & Recommendations 7 findings
F1: The Grand Jury met with complainant and received updated information regarding the specifics of the complaint.
Page 70
F2: The Grand Jury met on two separate occasions with the Acting Director of the Lake County Mental Health Services together with a Program Analyst and Fiscal Officer.
Page 70
F3: The Grand Jury reviewed the Mental Health Services “Monthly Billing Cycle Process” and the complainants billing statements.
Page 70
F4: The Grand Jury reviewed the Lake County Mental Health Plan.
Page 70
F5: The Grand Jury reviewed the State of California’s regulations which set forth the billing and collection policies and practices to be followed by county Mental Health Services.
Page 70
F6: The Grand Jury reviewed the proposed standard operating procedure to be followed by the Mental Health Staff in referring clients with potential complaints to the Member Services Review Officer. BACKGROUND: The Grand Jury received a written complaint from a client of the Lake County Department of Health, Mental Health Services. The Complainant was concerned that the billing statements they were receiving regarding services supposedly provided by Mental Health Services were in error as they pertained to dates and times complainant was not hospitalized. http://www.co.lake.ca.us/generalinformation/grandjury/report0203/mhsb.html (1 of 2)4/17/2007 3:07:56 PM County of Lake - 2002/2003 Grand Jury Report -Citizen's Complaint-Mental Health Services FINDINGS:
Page 70
F7: Abuse of the 911 system seriously impacts not only the service providers, but also other residents who might require emergency assistance at the same time.
Page 73
Findings & Recommendations 10 findings
F1: The policies and documentation procedured are thorough and training manuals are available.
F2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
F3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending.
F4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
F5: The Calpine facility is one of a few in the world producing clean, renewable energy.
F6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
F7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
F8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures.
F9: Insufficient oversight of recipients.
F10: Insufficient funding problems for IHSS.
Additional Recommendations 10

Not linked to specific findings.

R1: LAFCO in its present form, although mandated by State Law, provides little, if any benefits to the citizens of Lake County.
R2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
R3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending. Recommendations
R4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
R5: The Calpine facility is one of a few in the world producing clean, renewable energy.
R6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
R7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
R8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures. Recommendations Calpine needs to be more forthcoming regarding its involvement in increased occurrences of seismic activity surrounding its wells. Response Requested: Lake County Special Districts Administrator Lake County Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (2 of 2)4/17/2007 3:05:48 PM 2004/2005 Grand Jury Report VARIOUS WATER DISTRICTS AND WASTEWATER TREATMENT PLANTS Reason for Investigation: Large spills of untreated wastewater, water hook-up moratoriums, media coverage of questionable water analysis procedures - these problems as reported in the media prompted the Public Services Committee to randomly look into some water districts around the Lake. Summary: In preparation for the following comments, the Committee made site visits to some water districts, two wastewater treatment plants, Calpine and the Office of Emergency Services.
R9: Insufficient oversight of recipients.
R10: Insufficient funding problems for IHSS. Recommendations
Findings & Recommendations 10 findings
F1: The policies and documentation procedured are thorough and training manuals are available.
F2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
F3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending.
F4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
F5: The Calpine facility is one of a few in the world producing clean, renewable energy.
F6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
F7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
F8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures.
F9: Insufficient oversight of recipients.
F10: Insufficient funding problems for IHSS.
Additional Recommendations 10

Not linked to specific findings.

R1: LAFCO in its present form, although mandated by State Law, provides little, if any benefits to the citizens of Lake County.
R2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
R3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending. Recommendations
R4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
R5: The Calpine facility is one of a few in the world producing clean, renewable energy.
R6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
R7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
R8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures. Recommendations Calpine needs to be more forthcoming regarding its involvement in increased occurrences of seismic activity surrounding its wells. Response Requested: Lake County Special Districts Administrator Lake County Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (2 of 2)4/17/2007 3:05:48 PM 2004/2005 Grand Jury Report VARIOUS WATER DISTRICTS AND WASTEWATER TREATMENT PLANTS Reason for Investigation: Large spills of untreated wastewater, water hook-up moratoriums, media coverage of questionable water analysis procedures - these problems as reported in the media prompted the Public Services Committee to randomly look into some water districts around the Lake. Summary: In preparation for the following comments, the Committee made site visits to some water districts, two wastewater treatment plants, Calpine and the Office of Emergency Services.
R9: Insufficient oversight of recipients.
R10: Insufficient funding problems for IHSS. Recommendations
Findings & Recommendations 6 findings
F1: The jail is a holding facility where adults arrested are pre-booked and transported during the day to the County Jail in Lakeport. Juveniles arrested are transported immediately to Juvenile Hall in Lakeport. The facility meets all State and County requirements for a police department.
Page 16
F2: The Clearlake Police Station receives 21,000 calls annually and makes 5.69 arrests daily.
Page 16
F3: The site is made available to probation and parole officers for drug testing.
Page 16
F4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
Page 16
F5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
Page 16
F6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM County of Lake - 2005/2006 Grand Jury Report -Grand Jury Selection
Page 16
Findings & Recommendations 15 findings
F1: Recruitment and retention of staff have been and continue to be a serious problem. At present, there are only two new Animal Control Officers I, plus the Director, to cover the entire County. As well, the Grand Jury is concerned about the high number of “extra-help” 900-hour employees used in the Shelter. The Director lacks management experience, having been an Animal Control Officer II for only two years before being appointed Interim Director and then Director. Struggling just to maintain day-to-day operations, she is at risk of falling into the trap of hiring warm bodies just to fill positions, especially in the Shelter, rather than searching for qualified applicants. She may be tempted to use new hires to try to patch up old problems instead of creating a healthy working environment in which employees can succeed and excel. Even the most dedicated staff members cannot perform their jobs well if they do not receive proper guidance and recognition or lack established routinized procedures. Animal Control operations are particularly vulnerable to staffing problems, poor morale, and high employee turnover because the work is physically demanding, emotionally stressful (and sometimes devastating), and the wages, at all levels, appear to be non- competitive. http://www.co.lake.ca.us/generalinformation/grandjury/report0203/animalcontrol.html (3 of 9)4/17/2007 3:07:51 PM County of Lake - 2002/2003 Grand Jury Report -Lake County Animal Control
F2: While County Administration appears to be taking a closer interest in the issues confronting Animal Control, there appear to be few opportunities for the Director to meet with the Board of Supervisors in person. To the Grand Jury’s knowledge, only one of the current Supervisors has bothered to visit Animal Control.
F3: As emphasized by the Sheriff in his report, the Department lacks a Mission Statement. As needless as such a thing may seem to the Director, when her plate is already so full, an energizing Mission Statement that reaffirms a reverence for life can provide a focus around which to organize employees and often disparate activities and conflicting demands, and further serves as a useful reminder of “What it’s all about.” For example, the Mission Statement of the Marin Humane Society reads, “Guided by the humane ethic, it is the mission of the Marin Humane Society to protect animals from neglect, abuse, and exploitation, to advocate for their interests and welfare, and to inspire awareness and compassion for all living things.” http://www.co.lake.ca.us/generalinformation/grandjury/report0203/animalcontrol.html (4 of 9)4/17/2007 3:07:51 PM County of Lake - 2002/2003 Grand Jury Report -Lake County Animal Control
F4: The Policies and Procedures Manual is years outdated. Employees with only verbal instruction in the Department’s policies and procedures may be subject to incomplete or inconsistent teaching, as well as manifest inconsistent performance of their duties.
F5: The Animal Control Officers appear not to scan new impounds consistently for the presence of a microchip.
F6: Despite the passage of a parcel tax in 2002 that was intended to allow continued provision of adequate staffing for emergency care, SLCFPD reported that it is again facing a budgetary crisis due to increased contractual fees for CDF services and decreased revenues from property taxes.
F7: On the Grand Jury’s last visit, at a time when the Shelter was open to the public, the kennels smelled and appeared to have been hastily washed down after the Jurors’ arrival. The towels in the cat cages and puppy pens appeared unclean. On this occasion, the Grand Jury found the kennel staff without smocks and nametags despite the earlier institution of a “uniform,” and the dress of some office personnel was considered inappropriate.
F8: The Grand Jury heard many complaints about animal “emotional abuse” in the Shelter, often attributed to the employees’ “need to survive” psychologically. Officers and kennel workers participating in daily euthanasia sessions are prone to loss of empathy as a defense mechanism. As all feral cats are killed after three days, workers may no longer care that the feral cats are further traumatized by placement in uncovered cages or that, when pregnant, may deliver prematurely due to their stress or that their kittens may be ill and die shortly. The employees may resist bringing in more animals, treat the animals roughly, or refrain from attending to, or walking, the dogs. For a time, the dogs were comforted by being given a fresh blanket to lie upon after cages were cleaned – a practice followed in all enlightened shelters these days – but the practice allegedly was truncated due to the “extra work” of doing the laundry, despite the recent purchase of upgraded appliances. The perceived attitude appeared to be: “They are all going to die anyway, so why bother?” Further, http://www.co.lake.ca.us/generalinformation/grandjury/report0203/animalcontrol.html (6 of 9)4/17/2007 3:07:51 PM County of Lake - 2002/2003 Grand Jury Report -Lake County Animal Control as soon as the hold-time has expired, adoptable animals are alleged to be frequently “PTS” (put to sleep), without the public’s having a chance to give them a home, due to shelter overcrowding.
F9: Paperwork regarding animal abuse or neglect that is submitted to the District Attorney’s Office is sometimes filled out incorrectly, resulting in lack of follow-through.
F10: No protocols are currently in place for effective temperament testing or behavioral modification of dogs, which would permit better informed placement. These techniques, requiring some amount of staff training, are an important component in modern shelter operations.
F11: In many remote locations within the County, radio communications with the Animal Control Officers are unreliable or non-existent.
F12: The needs of residents in the City of Clearlake are not currently well-served by Animal Control. Being on-site in the Clearlake impound area only one hour each weekday afternoon is manifestly insufficient, given that at least two out of every three impounded animals come from the south County. Enforcement of leash laws or investigation of barking, abuse, or neglect complaints is not possible with so few Animal Control Officers available, which makes inevitable the unfortunate, and highly contentious, “Dosha incident.” The Clearlake Police Department cannot cope with, and is understandably sick of hearing about, all of the animal problems in the City without the ready and consistent availability of Animal Control Officers. The high impoundment rate there often requires the Animal Control Officers to make multiple trips to Lakeport daily due to the limited number of cages in the Clearlake Public Works garage and in the Animal Control vehicles.
F13: Animal Control has contracts with both cities, Lakeport and Clearlake, for the provision of services and apparently is responsible for billing the cities monthly. The prior Director evidently failed to bill, and Lakeport failed to pay, although Clearlake continued to make its payments, despite the falloff in services provided.
F14: Some cost cutting measures are not being pursued, such as putting large purchases out to bid even if the minimum cost threshold has not been met. http://www.co.lake.ca.us/generalinformation/grandjury/report0203/animalcontrol.html (8 of 9)4/17/2007 3:07:51 PM County of Lake - 2002/2003 Grand Jury Report -Lake County Animal Control
F15: Two adoptable animals were recently left for hours in Animal Control vehicles in the parking lot in the sun by Animal Control Officers. By the time the animals were discovered, they were unconscious and expired.
Additional Recommendations 16

Not linked to specific findings.

R1: County Administration can only benefit by making management and leadership training available to the Director to ensure that all relevant laws are followed and before potentially dysfunctional personnel patterns become entrenched. As well, permanent, continuing functions should be staffed with permanent positions; doing so would reduce turnover and also conserve training and supervisorial energy. High employee turnover is costly, as are employment-related claims and lawsuits. Not only are public seminars readily available, but so, too, is online or videotaped instruction. As well, HSUS sponsors annual conferences around the U.S., and management training is always featured, as all successful animal control operations are rooted in the quality of their management. The Grand Jury believes that the Director would be well advised to spend several days at well-run operations such as the Marin Humane Society and San Francisco SPCA. Two years ago, the Madera County Animal Control Department was in the same sorry state as Lake County – same county demographics and attitudes toward “disposable” animals, animal overpopulation, lack of attention by administration, and high incidence of shelter diseases, but a new inspired and inspiring Director, slowly but surely, is turning the operation around and is available for consultation.
R2: Instead of being “buffered” by the Animal Control Advisory Board, the Board of Supervisors should establish regular meetings with the Animal Control Director, the Shelter Manager, and the Program Director and make routine visits to the Shelter to observe all aspects of the operation. Each institution has a “culture,” and the tone is set at the top. The Director and the entire Department, including the defenseless animals they are responsible for protecting, would benefit from enlightened management and leadership – not merely “supervision.” The Board of Supervisors must insist upon implementing and actively support the sea change in modern shelter medicine.
R3: Perhaps the expertise of the Animal Control Advisory Board could be brought to bear to help Animal Control articulate an inspiring Mission Statement.
R4: The Policies and Procedures Manual, covering each aspect of the Department’s operations, must be updated annually, and a copy should be available in both the administrative office and the Shelter. Each employee should be required to read the Manual and indicate in writing having done so. This documentation should then be placed in the employee’s file.
R5: The Grand Jury recommends that Department staff scan new impounds for microchip devices, as it is mandated by the Hayden Bill. Technical training may need to be provided to staff in order to accomplish this. Response: Please refer to the response from the Animal Control Director. The Board of Supervisors is pleased that the Animal Control Director has verified that the Department has been scanning incoming animals for microchip devices since July 1, 2003, and all animals before euthanasia since August of 2002.
R6: Shelter cleaning needs to be better supervised and managed 24/7 and quality-control implemented. Protocols need to be posted and adhered to consistently. Unfortunately, cleaning, especially when employee turnover is high, often falls to those on the lowest rung – inmate laborers or community service workers, whose temporary assignments may result in lack of commitment to quality without continual supervision and recognition of good work. Administration of medications, to be effective, must be consistent. Fail-safe documentation of administration of medication, and its timing, must be initiated in the Shelter, especially for weekends. The Grand Jury continues to recommend that formal veterinary oversight (hands-on, boots-on-the- ground) be instituted, as well as routine vaccinations of all adoptable animals. Such would be cost- effective, in terms of animal health, resulting adoptability/transferability, and also staff education. As of June 1st, Lisa Hofmann, DVM, a veterinarian with a special interest in shelter medicine, joined the SPCA staff. Perhaps her services could be formally enlisted in the aid of Animal Control. And, as noted by the 2001-2002 Grand Jury, UC-Davis has a highly regarded Shelter Medicine Program and provides consultations.
R7: The Grand Jury recommends that during regular business hours, kennels and cages should be clean and all staff should be dressed appropriately. Response: Please refer to the response from the Animal Control Director. The Board of Supervisors agrees with this recommendation.
R8: The Grand Jury feels strongly that killing adoptable animals is incompatible with operating a humane shelter and contrary to State policy and that the human emotional toll exacted is severe and pervasive. Given the realities of Lake County, however, and recognizing that the Hayden Bill takes county population into account, the Grand Jury recommends that the practice of euthanasia should either be outsourced or that psychological counseling be offered routinely, without stigmatization, to Animal Control Officers and kennel staff. Once the Shelter more effectively manages its disease incidence, all rescue groups can and will participate in relocating large numbers of adoptable pets, thus reducing the need for such extensive daily euthanasia.
R9: Someone from the DA’s Office should formally train new Animal Control Officers in the proper completion of the abuse/neglect referral forms.
R10: Temperament testing and training protocols are readily available from HSUS, the American SPCA, and the Marin Humane Society. All have websites, for ease of ordering. The more time spent evaluating and socializing the animals, perhaps through the envisioned formal Volunteer program, the greater their opportunities for adoption.
R11: More reliable mobile communication devices should be identified and provided to the Officers, for the sake of their safety and the efficiency of their operation. http://www.co.lake.ca.us/generalinformation/grandjury/report0203/animalcontrol.html (7 of 9)4/17/2007 3:07:51 PM County of Lake - 2002/2003 Grand Jury Report -Lake County Animal Control
R12: When Animal Control has hired its full complement of Officers, Clearlake and environs need the attention of at least two full-time Animal Control Officers, patrolling and issuing citations, educating the public, and rounding up the strays, as well as manning the impound area. Staggered schedules would be helpful, as, evidently, many dogs are turned loose after 4 p.m., and periodic sweeps, the equivalent of the County law-enforcement’s “hook-and-book” days, might be considered. The Grand Jury applauds the fact that partial funding has been set aside by the Board of Supervisors for a new shelter and strongly urges that it be sited in the south County. Alternative non-profit sources of residual funding can also be explored. As noted in the Final Report by the 2001-2002 Grand Jury, if a commitment to running a no-kill shelter within five years can be made, Maddie’s Fund is a potential source. Again, perhaps the Advisory Board could explore the availability of grants to help fund a new shelter. The County should also explore available external public funding such as from Housing and Urban Development grants.
R13: The Auditor-Controller’s Office should assume the billing of Lakeport and Clearlake for Animal Control’s services.
R14: County Purchasing should be requested to procure supplies for Animal Control, even though individual purchases may not meet mandatory thresholds. For example, Science Diet kibble might be obtained from the manufacturer, Hill’s Pet Food, which provides free kibble if a certain amount is also purchased. Also, procurement of supplies on an annual basis should be explored to obtain further economies of scale.
R15: The Director should devise a fail-safe procedure to assure that such traumatic events will be prevented. All of the trucks should have air-conditioning units, and they should continue to function after the ignition is switched off. ADDITIONAL RECOMMENDATION
R16: Temperament testing and training protocols are readily available from HSUS, the American SPCA, and the Marin Humane Society. All have websites, for ease of ordering. The more time spent evaluating and socializing the animals, perhaps through the envisioned formal Volunteer program, the greater their opportunities for adoption. RESPONSE REQUESTS: Animal Control Advisory Board l Animal Control Department l Clearlake City Council l District Attorney’s Office l Lake County Administration l Lake County Board of Supervisors l RESPONSES - None APPENDICES/HANDOUTS: 1. Animal Control Survey Contacts 2. Survey Questionnaire 3. Survey Results 4. Map of California Counties http://www.co.lake.ca.us/generalinformation/grandjury/report0203/animalcontrol.html (9 of 9)4/17/2007 3:07:51 PM County of Lake - 2002/2003 Grand Jury Report -Lake County Audit Committee 2002/2003 Grand Jury Report LAKE COUNTY AUDIT COMMITTEE PURPOSE: The Grand Jury sought to understand the function of the County Audit Committee, to which two Grand Jurors are assigned each year. PROCEDURES FOLLOWED: The Grand Jury interviewed the County Administrative Officer, a former grand juror on the Committee who was instrumental in its inception, and a partner in the CPA firm employed by the County, as well as attended quarterly meetings of the Committee. The Grand Jury additionally reviewed the Committee’s Bylaws and minutes of the meetings. BACKGROUND: Pursuant to California Penal Code sections 925, 925(a), 933.1, and 933.5, the regular Grand Jury is empowered to investigate the fiscal and operational performance activities of Lake County government and other local public entities. Prior to the formation of the County Audit Committee in 1999, the Grand Jury had the authority to engage outside consultants/auditors in order to assist in its investigations. Remuneration for such outside services was provided through funds allotted to the Grand Jury in the annual budget granted by the Lake County Board of Supervisors. After identifying qualified outside auditors to perform studies selected by any of the Grand Jury committees, the Grand Jury tracked the progress of the audits being conducted and secured interim reports and a copy of the final report. Members of the concerned committees were present for an exit interview conducted by the auditors prior to issuance of their final report. The 1997-1998 Grand Jury recommended the formation of a County Audit Committee to “better assure continuity in the selecting [sic] and working with the independent auditor.” The formal Response to that Recommendation read, “The Board of Supervisors agrees with this recommendation as long as the Grand Jury does not believe that such a change in procedure would reduce the independence of the outside auditor.” The Committee was established in 1999, and the Grand Jury’s annual budget was correspondingly reduced to reflect the loss of its auditing responsibility. http://www.co.lake.ca.us/generalinformation/grandjury/report0203/auditcommittee.html (1 of 4)4/17/2007 3:07:52 PM County of Lake - 2002/2003 Grand Jury Report -Lake County Audit Committee The initial composition of the County Audit Committee included the County Administrative Officer, the Auditor-Controller, one member of the Board of Supervisors, and two members of the Grand Jury. In 2000, The Board of Supervisors approved a revision to the Committee’s Bylaws adding a sixth member. A former grand juror, Charles Olha, was added in 2000 as “a member of the public.” Mr. Olha was intended to be the “liason” to each new Grand Jury panel, although that was news to the 2002-2003 Grand Jury, including its remaining hold-over jurors from the prior year. The duties of the County Audit Committee are as follows: 1. Selecting an independent audit firm to audit the County’s financial records. 2. Meeting with the audit firm as necessary prior to, during, and after preparation of the annual Audit Report. 3. Reviewing the findings of the Audit Report with relevant County department heads. The department heads are required to respond to the Audit Report in the same format as is required for responses to Grand Jury findings. Since the Committee’s inception, Kelly Cox has been the Chair, Pam Cochrane has been the Vice- Chair, and the audit firm has been the CPA firm Smith & Newall, represented by partner Merilee Smith, from Yuba City. In general, the meetings are held “as necessary” in approximately August, November, February/March (when the Audit Report for the prior fiscal year, usually completed in December, is presented), and March/April (when department heads are questioned). In addition to an audit of all departments presented in the Comprehensive Annual Financial Report, Smith & Newall also prepares a Management Report, which addresses only those departments for which audit recommendations are made. The heads of departments specified in the Management Report are then invited to discuss
Findings & Recommendations 10 findings
F1: The policies and documentation procedured are thorough and training manuals are available.
F2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
F3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending.
F4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
F5: The Calpine facility is one of a few in the world producing clean, renewable energy.
F6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
F7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
F8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures.
F9: Insufficient oversight of recipients.
F10: Insufficient funding problems for IHSS.
Additional Recommendations 10

Not linked to specific findings.

R1: LAFCO in its present form, although mandated by State Law, provides little, if any benefits to the citizens of Lake County.
R2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
R3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending. Recommendations
R4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
R5: The Calpine facility is one of a few in the world producing clean, renewable energy.
R6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
R7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
R8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures. Recommendations Calpine needs to be more forthcoming regarding its involvement in increased occurrences of seismic activity surrounding its wells. Response Requested: Lake County Special Districts Administrator Lake County Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (2 of 2)4/17/2007 3:05:48 PM 2004/2005 Grand Jury Report VARIOUS WATER DISTRICTS AND WASTEWATER TREATMENT PLANTS Reason for Investigation: Large spills of untreated wastewater, water hook-up moratoriums, media coverage of questionable water analysis procedures - these problems as reported in the media prompted the Public Services Committee to randomly look into some water districts around the Lake. Summary: In preparation for the following comments, the Committee made site visits to some water districts, two wastewater treatment plants, Calpine and the Office of Emergency Services.
R9: Insufficient oversight of recipients.
R10: Insufficient funding problems for IHSS. Recommendations
Findings & Recommendations 11 findings
F1: The “Special Districts Handbook” is a classic example of an office, in this instance the Office of County Counsel, which saw a problem of new directors of special districts who required formal training on how they should, and/or could carry out there responsibilities. To facilitate that training, the Office of County Counsel developed the “Special Districts Handbook.”
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F2: The Office of County Counsel could have easily fulfilled its responsibility to special districts far short of the development of the” Special Districts Handbook,” and the formal training it conducts for special district directors. The Office of County Counsel went more than the extra mile in performing this extremely valuable service.
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F3: Prospective home-buyers in the sphere-of-influence appear to be inadequately informed about fire- protection.
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F4: Another issue facing homeowners who sustain fire damage or loss is lack of clarity as to which is the “responsible” responding agency required to prepare an official report for insurance companies, without which no money is paid. (A specific problem of this type was noted in the Kelseyville Fire Protection District Sphere-of-Influence.)
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F5: If SLCFPD is responding to calls for emergency care or fire protection in remote areas such as Jerusalem Valley, it may not have sufficient resources to respond concurrently to calls within its designated home territory, where property owners pay taxes for such services and expect that they will be delivered.
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F6: Despite the passage of a parcel tax in 2002 that was intended to allow continued provision of adequate staffing for emergency care, SLCFPD reported that it is again facing a budgetary crisis due to increased contractual fees for CDF services and decreased revenues from property taxes.
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F7: With the exception of the parcel tax, property tax rates paid by citizens are the same whether they live in a Fire Protection District “sphere-of-influence” or in an undesignated area.
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F8: The Board sometimes takes action, including decisions regarding the budget, in the absence of a quorum of its members.
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F9: Communications between County administration and the Glenbrook Board are dysfunctional.
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F10: Citizens of the Glenbrook Cemetery District can vote to recall Board members whom the voters believe are serving them poorly.
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F11: The Lake County Board of Supervisors has the authority to assume governance of the Glenbrook Cemetery District.
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Additional Recommendations 10

Not linked to specific findings.

R1: The Board members need individually to understand how to read and prepare budgets.
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R2: The Board members need to inform themselves of their legal and financial responsibilities.
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R3: All members of the Board and the Secretary should attend the next training session on Special Districts, scheduled by the County Counsel, in April, 2004, which is free.
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R4: The Special Districts Handbook, which costs $6, should be purchased for each Board member and the Secretary.
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R5: The notices of the board meetings, with the agenda, should be posted securely, on 8.5 x 11 inch paper, at the Cobb Post Office and Hardester’s Market, as well as be published in the Times Star and Record-Bee, at least 72 hours preceding the meeting to comply with the spirit of the Brown Act.
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R6: The Board of Supervisors , whether or not there is a nominee from the Glenbrook Board of Directors, should seek additional applicants by publishing a notice of vacancy in the Times Star and Record-Bee, and appointed members should be elected by voters in the District.
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R7: The Board of Directors should inform the Secretary of State of changes in membership.
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R8: Board business must be conducted by a quorum of at least three members.
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R9: County Counsel is willing to volunteer his time to mediate between the Board and the Auditor- Controller’s Office, and the Glenbrook Board could only benefit from informed communications.
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R11: The Board of Supervisors should stay on top of the District’s fiscal condition and step in to prevent further erosion of assets. RESPONSE REQUEST Board of Directors, Glenbrook Cemetery District, Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0203/glenbrook.html (4 of 5)4/17/2007 3:07:48 PM County of Lake - 2002/2003 Grand Jury Report - Glenbrook Cemetery APPENDICES/HANDOUTS
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Findings & Recommendations 4 findings
F1: Road budget was $6,200,000 for the year 2004-2005. This year’s budget is $9,800,000.
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F2: The Board of Supervisors allocated $1,000,000 of the General County Fund to the Road Division.
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F3: The public Works Department anticipates receiving $400,000 in “guaranteed” funding from the Federal Transportation Program, however, these federal funds ARE NOT eligible to be used for our road maintenance but targeted for only new construction.
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F4: Employees should be provided proper training on operating heavy equipment that they use in their work. Summary:County roads’ chip sealing costs $20,000 per mile. An insufficient maintenance fund for the last 30 years has resulted in a maintenance backlog that amounts to approximately 12 million dollars.
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Additional Recommendations 5

Not linked to specific findings.

R1: Charge new housing developments a fee due to heavy equipment breaking up roads.
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R2: Charge disposal trucks up to $5.00 a ton for their trucks per month for the damages done to the roads.
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R3: By consensus and data Lake County roads are the worst in CA. We earnestly recommend public works seek all available resources to remedy this problem. RESPONSE REQUESTED: http://www.co.lake.ca.us/generalinformation/grandjury/report0506/countyroadrepair.html (1 of 2)4/17/2007 3:03:02 PM County of Lake - 2005/2006 Grand Jury Report -Grand Jury Selection Lake County Board of Supervisors & Public Works Department. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/countyroadrepair.html (2 of 2)4/17/2007 3:03:02 PM County of Lake - 2005/2006 Grand Jury Report -Grand Jury Selection 2005/2006 Grand Jury Report COMMUNITY DEVELOPMENT & CODE VIOLATION Reason for Investigation:OVERSIGHT
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R4: A 146 single-family residence development in Hidden Valley has been proposed. This is in addition to the long-proposed equestrian project.
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R5: A 92 “estate home” development has been proposed on a 50-acre parcel – currently a walnut orchard on the Buckingham peninsula. The total of the above proposed units is 2204 in the county area, or cities, where projects border county jurisdiction. The Institute of Transportation Engineers’ general estimate is for residents to take ten automobile trips per unit daily. A traffic study of the proposed Buckingham project estimates current auto flow on Westlake Dr. – project access road – at 426 per day. The study found this will increase to 980 on project completion. It should be noted that ingress and egress to the Buckingham peninsula is limited to two roads – Eastlake and Westlake Drives. It should be further noted that Buckingham is currently under water imposed building moratorium. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/cddcodeviolation.html (1 of 2)4/17/2007 3:03:03 PM County of Lake - 2005/2006 Grand Jury Report -Grand Jury Selection Summary:Development is inevitable in Lake County; it can be planned or allowed to take place piece meal. Lake County and the City of Lakeport are currently preparing a general development plan for the immediate future. Recommendations
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Findings & Recommendations 10 findings
F1: The policies and documentation procedured are thorough and training manuals are available.
F2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
F3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending.
F4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
F5: The Calpine facility is one of a few in the world producing clean, renewable energy.
F6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
F7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
F8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures.
F9: Insufficient oversight of recipients.
F10: Insufficient funding problems for IHSS.
Additional Recommendations 10

Not linked to specific findings.

R1: LAFCO in its present form, although mandated by State Law, provides little, if any benefits to the citizens of Lake County.
R2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
R3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending. Recommendations
R4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
R5: The Calpine facility is one of a few in the world producing clean, renewable energy.
R6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
R7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
R8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures. Recommendations Calpine needs to be more forthcoming regarding its involvement in increased occurrences of seismic activity surrounding its wells. Response Requested: Lake County Special Districts Administrator Lake County Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (2 of 2)4/17/2007 3:05:48 PM 2004/2005 Grand Jury Report VARIOUS WATER DISTRICTS AND WASTEWATER TREATMENT PLANTS Reason for Investigation: Large spills of untreated wastewater, water hook-up moratoriums, media coverage of questionable water analysis procedures - these problems as reported in the media prompted the Public Services Committee to randomly look into some water districts around the Lake. Summary: In preparation for the following comments, the Committee made site visits to some water districts, two wastewater treatment plants, Calpine and the Office of Emergency Services.
R9: Insufficient oversight of recipients.
R10: Insufficient funding problems for IHSS. Recommendations
Findings & Recommendations 15 findings
F1: The facility was extremely clean, including all holding cells. They were adequate in size and easily accessible. The facility's prisoner capacity is 244. As of May 27, 2003, the facility was holding 208 prisoners.
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F2: The officers introduced to the Grand Jury were pleasant and cooperative.
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F3: Through video imaging, the Control Tower monitors all prisoners, doors, pods and personnel. They control the opening of all security doors
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F4: The facility has one full-time employee and one part-time volunteer working on the ventilating system. Prisoners from the male dorms help with the maintenance and filter service. The filters are checked once a month and changed every 90 days.
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F5: The lunch provided the Grand Jury was the same as served to the prisoners. The Grand Jury visited the kitchen and talked with the Kitchen Manager. She was very proud of the fact they have the lowest food cost per person of any county correctional facility. Two of their ovens were inoperable, however, with proper funding, new ones are forthcoming. Those particular ovens were bought second-hand several years ago. When the ovens are operational the kitchen staff make their own bread.
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F6: After leaving the facility, the Grand Jury met with the Transportation Officer. She stated that the bus was out of operation due to lack of personnel and money. The bus has since been fixed and is operational.
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F7: The food is prepared at the Jail and delivered daily. Meals are served at 7:20 a.m. (7:30 on the weekends), noon, and 5 p.m., and at least 20 minutes is allowed to eat. About 10% of the wards eat in their room at any given time. One hot meal is supposed to be served per day, but that food is not always the proper temperature by the time it arrives. Approximately 2700-2800 calories/ day are provided. The menu is planned one month in advance. The dining room seats 24, so eating must be done in two shifts. The floor was just resurfaced. The kitchen at Juvenile Hall remains closed for daily meal preparation, although the range is used during Christmas. The refrigerator, sinks, microwave, and coffee pot can also be used. The staff prepares special snacks for the wards around the holidays, which are enjoyable for both staff and wards. The staff also provide periodic barbecues. Families are not permitted to bring food. Working in the garden growing vegetables is a privilege to be earned.
Page 95
F8: Recreational activities are limited. Only seasonal arts and crafts are available. The school did provide them, but cannot do so now because of the split-shift schedule. Some kilns are still functional. The school runs one hour of PE from 11 a.m. to noon, and the Hall runs the PE program from 3:30-4:30 p.m. Board and card games, medicine ball, and ping-pong are available in the Rec. Room. Some of the casinos donate cards. Reading is encouraged. One-hour of TV is permitted at night, and some videos are permitted. Monies from the Inmate Trust Fund, generated by a percentage of the very expensive telephone calls made on pay phones, are used to buy games. Video games are a special privilege. There is no commissary, but part of the behavior modification employed by staff includes provision of “goodies” for half an hour on Saturday nights.
Page 95
F9: Work programs are limited to laundry, KP, and cleanup/maintenance, although the recently- initiated Youths-for-Seniors Program, directed by Dottie Bremmer, would allow seniors, through their Senior Centers, to request yard clean-ups. The wards are in charge of laundry, which provides the benefits of being up later and receiving extra food. Each ward is given a packet of hygiene items during intake.
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F10: Discipline is progressive, and all Special Programs - intended to fit the child and the crime and taking repetition into account - have to be reviewed by the Director. Upon arrival, each ward is given a “contract program.” Graffiti is an ongoing problem and is often carved with rocks.
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F11: One substantial problem is the deficiency in Mental Health services provided by the County. The younger wards seem to have more emotional problems. The Director observed that even if a child is seen by a counselor only once a week, fewer crisis situations arise.
Page 95
F12: The Director was pleased to impart that the County had approved purchase of a module that would be placed behind Juvenile Hall. Two classrooms, measuring 20 x 20 feet, would be provided, and the back section could be converted to office space. http://www.co.lake.ca.us/generalinformation/grandjury/report0203/juvhall.html (3 of 5)4/17/2007 3:08:00 PM County of Lake - 2002/2003 Grand Jury Report -Juvenile Hall, Department of Probation
Page 95
F13: The school principal and staff explained that students from seven school districts were attending the Renaissance Court School, with abilities ranging from non-reading to college-prep. Only 20 students can be accommodated at one time, so older wards attend in the mornings and younger wards in the afternoons. Due to insufficient Juvenile Hall officers, wards not in school are usually locked in their rooms. All students are administered the Wide-Range Achievement Test upon arrival to permit assessment of skill levels. The staffs of the School and the Hall meet every school day to share information on the students. Instruction is self-paced, and a 90% mastery level must be achieved before the next assignment is scheduled. A Special Education teacher comes once or twice a week. Few electives are available, particularly on multicultural subjects. State reviewers last year asked why no art programs were available. Ninth graders are required by the State to take PE. Diplomas can be awarded by the Renaissance School, and all graduating students will have to pass the same “exit exams” as regular high school students. If students are paroled during the school year, they may enter a transitional school instead of returning mid-term to their home high school. The principal was gratified that more counselors and principals from the home high schools were visiting and that communications regarding the students were improving. The School was in the process of obtaining a grant to permit upgrading of computers and purchase of additional TV/VCR combos.
Page 96
F14: The salary scale for Probation Department teachers is the highest in the County. Unfortunately, the principal noted, despite the imminent availability of the module with two classrooms, he would be unable to hire a second teacher unless the number of students reached 40, at which point he could bring in a substitute teacher. Juvenile Hall cannot operate at capacity (40 wards) because it cannot retain its staff. The maximum number of students in school last year was 29 and was 30 this year. Over a 20-year period, daily attendance has averaged 16 students. Reasons why students might not be in school include their being on bed rest for medical reasons, having been suspended, awaiting placement elsewhere, and having already graduated (although this latter group may attend if they wish). Asked about recidivism, he related that of the 199 different students who passed through the School last year, 57 were returnees, some more than once.
Page 96
F15: Specific programs the principal would like to make available would focus on job skills and crisis intervention. He would also like more videotapes on career training. Most of all, he would welcome greater community involvement with Juvenile Hall, so that all the children could be kept busy all day. FINDINGS:
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Additional Recommendations 1

Not linked to specific findings.

R3: Office (Fish & Game) 2002- 30 Operation Get Ready 2002- 31 Clearlake Oaks Water District 2002- 32 Bothe State Park 2002- 33 Dept of Fish & Game Beach Clean- Up 2002- 34 County of Napa 2002- 35 Lyon's Creek Wednesday, October 16,2002 http://www.co.lake.ca.us/generalinformation/grandjury/report0203/camp.html (5 of 5)4/17/2007 3:08:01 PM
Findings & Recommendations 6 findings
F1: The 2002-2003 Grand Jury was able to accomplish the following: a. Creating a Mission Statement to provide focus for its activities. b. Generating and summarizing a Complaint Log. http://www.co.lake.ca.us/generalinformation/grandjury/report0203/gjcontinuity.html (1 of 2)4/17/2007 3:07:49 PM County of Lake - 2002/2003 Grand Jury Report-Grand Jury COntinuity c. Indexing the past 12 years’ Final Reports. d. Reviewing Responses to the 2001-2002 Final Report. e. Indexing the contents of its office and organizing its files. f. Beginning a Procedures Manual specific to Lake County. g. Participating with the Grand Jury Coordinator in the interviews of potential members of next year’s panel. h. Writing a “Foreman’s Letter” to the new Foreman to share lessons learned. i. Attending the empanelment of the new Grand Jury and meeting with the Jurors.
Page 23
F2: The formal Responses of County departments/agencies and the Board of Supervisors to the prior year’s Final Report should be analyzed and tracked annually upon receipt by the following year’s Jury so as to evaluate what Recommendations were or were not implemented, and why. For the institution of the Grand Jury to have value, Recommendations must be devised that are implementable. If subsequent panels do not follow-up on earlier Recommendations, there will be less motivation for departments/agencies to act on them. RESPONSE REQUESTED: None RESPONSES: None. APPENDICES/HANDOUTS: Index of Final Reports Index of Responses to the 2001-2002 Grand Jury Final Report http://www.co.lake.ca.us/generalinformation/grandjury/report0203/gjcontinuity.html (2 of 2)4/17/2007 3:07:49 PM County of Lake - 2002/2003 Grand Jury Report -Grand Jury Selection 2002/2003 Grand Jury Report GRAND JURY SELECTION PROCEDURES PURPOSE: The Grand Jury was concerned about several aspects of its selection this term and wished to determine whether improvements could be made that would benefit future juries. PROCEDURES FOLLOWED: After identifying areas that interfered with our function and cohesion this term, consulting with the California Grand Jurors’ Association (CGJA) and other county grand juries, and formulating suggestions for changes, the Grand Jury met with Judge David W. Herrick, Presiding Judge of Lake County Superior Court and the Grand Jury’s supervising judge, and Eva Keiser, now officially the “Grand Jury Coordinator.” BACKGROUND: Although the term of each grand jury is set by statute to run from July 1 through June 30, the 2002-2003 Grand Jury was not seated until July 18, 2003. That date was just a week before the first of three training sessions held annually by the CGJA, which is as close to “official” training as is available to grand jurors. The late empanelment made logistics difficult for both jurors and County Administration. The Grand Jury also did not have enough time for local orientation and just simply getting to know each other better prior to the CGJA seminars. The more serious problems revolved around retention of jurors and filling of vacancies. The Grand Jury was comprised of its statutorily-required number of 19 only on the day of empanelment and ends up its term at 15 members, including only nine of the original panel. The total number actually seated over the year was 29. On several occasions, a quorum was not present for meetings. Juror attrition was caused most frequently by pre-selection misinformation regarding the time and attendance commitments necessary. This misinformation stemmed from the facts that the Court secretary assigned to selecting the Grand Jury had never performed that task before, was working with outdated Court materials, and had little direct communication with sitting grand jurors. Jury numbers were further decreased by the tragic death of one in an auto accident, the arrest of two, and the inevitable – but certainly predictable - http://www.co.lake.ca.us/generalinformation/grandjury/report0203/gjselection.html (1 of 3)4/17/2007 3:07:49 PM County of Lake - 2002/2003 Grand Jury Report -Grand Jury Selection toll of illness among the jurors or their families. Replacement jurors were hard to come by, despite the diligent efforts of Ms. Keiser to locate persons willing and able to serve. A number of the back-up jurors had changed their minds by the time they were later contacted. The continuing loss of so many jurors, including hold-overs, committee chairs, and those with CGJA training, not only was disruptive and disappointing, but substantially retarded the degree of cohesion and common knowledge and understanding necessary for effective functioning. The later jurors, having missed the CGJA training, and in the absence of organized formal in-house training, had only print materials and on-the-job-training available, resulting in longer learning curves. Even with CGJA training, at least six months is usually necessary to get up-to-speed. The Grand Jury commends Judge Herrick and Ms. Keiser for their commitment to, and energies on behalf of, improving the entire recruitment and selection process and for their openness to working with the Grand Jury to find solutions to the problems at-hand. FINDINGS:
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F3: The 2003-2004 Grand Jury should designate an ad hoc “Training Committee” to work formally with replacement jurors.
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F4: The 2003-2004 Grand Jury should invite Judge Herrick to Kelseyville for an informal session about mid-point in the year, as he is the one advisor who does not have a conflict of interest. The more he understands the issues confronting the Jury, the more knowledgeable and helpful he can be. RESPONSE REQUESTED: None RESPONSES: None APPENDICES/HANDOUTS: None http://www.co.lake.ca.us/generalinformation/grandjury/report0203/gjselection.html (3 of 3)4/17/2007 3:07:49 PM County of Lake - 2002/2003 Grand Jury Report - In-Home Supportive Services 2002/2003 Grand Jury Report IN-HOME SUPPORTIVE SERVICES (IHSS) PURPOSE The Grand Jury became aware of problems in the County’s IHSS program from the Clearlake Police Chief, newspaper articles, and the 2001-2002 Grand Jury Final Report. PROCEDURES FOLLOWED: The Grand Jury met with Cathy Maes, Chief of Social Services, and Norman Deter, Deputy Public Guardian/Adult Services Manager. They also obtained the IHSS Advisory Committee report on Public Authority Implementation, perused published articles and online reports regarding IHSS law and regulations, spoke with Kelly Cox, County Administrative Officer, and Carol Huchingson, Director, County Health Department, met with the Senior Law Project principal, and attended meetings of the Board of Supervisors to understand better the legal, financial, and political issues surrounding IHSS. The Grand Jury also talked to Detective Steve Brooks, the Sheriff’s Department’s chief investigator of elder abuse. BACKGROUND: The IHSS Program operates pursuant to the California Welfare and Institutions Code section 12300 and provides daily-living assistance to those eligible aged, blind, and disabled individuals who would otherwise be unable to remain in their homes without such assistance. IHSS is a mandated program in each county and is administered by the California Department of Social Services. County social workers determine eligibility for the IHSS program, assess a person’s need for specific services, and prescribe the time allotted for provision of those services. The Program consists of two components: The Personal Care Services Program (PCSP), which services are 50% federally reimbursable under the Medicaid program, and the Residual IHSS Program, which is funded exclusively with State and County monies. For the 2002-2003 fiscal year, statewide, about 75% of recipients are in the PCSP program and 25% are in the Residual program, whereas, in Lake County, 93% of the clients are in PCSP and 7% are in the Residual Program. Personal care services include assisting with administration of medications and with personal hygiene, eating, grooming, and toileting. http://www.co.lake.ca.us/generalinformation/grandjury/report0203/ihss.html (1 of 4)4/17/2007 3:07:50 PM County of Lake - 2002/2003 Grand Jury Report - In-Home Supportive Services Into the Residual group fall persons needing only domestic services (cleaning, laundry, shopping, and the like) needing protective supervision, those whose care is provided by spouses or relatives, those with incomes above a specified threshold, and recipients covered by third-party insurance. Clients can hire their own providers, and thereby become the provider’s “employer,” or can hire providers through a State-mandated “public authority” registry established by the County. Public authorities are required to do the following: The 1993 statute authorizing public authorities established that the State would continue its responsibility for payroll and for the provision of unemployment and workers’ compensation insurance. The legislation further provided immunity for the State and counties for personal harm to clients caused by IHSS providers. Counties were also required to create an Advisory Board that included IHSS consumers. Public authorities also offered providers new opportunities to bargain collectively with the counties for better wages and benefits. A bill passed in 2000, authorizes the State to pay 65% of the nonfederal cost of a series of wage increases for IHSS providers working in counties that have established “public authorities.” The wage increases began with $1.75/hour in 2000/01 (raising the base rate to $8.50/hour), to be followed by additional increases of $1 per year up to a maximum of $11.50/hour. The current wage is $ 9.50/hour. The bill also authorized State subsidy of health benefits worth up to $.60 per hour worked. IHSS is the State’s third largest, but is the fastest growing, social services program, due to caseload growth (more dramatically in the PCSP), increases in the hours of service per client, and higher wages for providers. Close to 60% of the recipients are seniors, and, as California’s population ages, the need to provide services to seniors will increase program costs. Another consideration is that, regarding the 40% of the caseload younger than 65, the younger clients are when they enter the IHSS program, the longer they are expected to receive services. The proposed 2003-04 State budget decreases the IHSS General Fund by about $1 billion, attributable to the Governor’s proposal to realign the IHSS program to the counties. Lake County’s share (not including the State or federal share) of IHSS is approximately 26% and is currently budgeted at $3.6 million, with Social Services expecting an overrun. There is always a two-year time lag between when the costs are incurred and when realignment funds are increased to cover higher caseloads. However, sales tax revenues dedicated to realignment fell short of funding the Sales Tax Account base amount in 2001-02 by 2.8%. As a result, counties will not receive any funds from the Caseload (growth) Sub- account, which reimburses county costs for entitlement programs, including IHSS.
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F5: Perform any other function related to the delivery of IHSS, and
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F6: Ensure that the requirements of the PCSP are met. FINDINGS
Findings & Recommendations 10 findings
F1: The policies and documentation procedured are thorough and training manuals are available.
F2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
F3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending.
F4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
F5: The Calpine facility is one of a few in the world producing clean, renewable energy.
F6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
F7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
F8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures.
F9: Insufficient oversight of recipients.
F10: Insufficient funding problems for IHSS.
Additional Recommendations 10

Not linked to specific findings.

R1: LAFCO in its present form, although mandated by State Law, provides little, if any benefits to the citizens of Lake County.
R2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
R3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending. Recommendations
R4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
R5: The Calpine facility is one of a few in the world producing clean, renewable energy.
R6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
R7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
R8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures. Recommendations Calpine needs to be more forthcoming regarding its involvement in increased occurrences of seismic activity surrounding its wells. Response Requested: Lake County Special Districts Administrator Lake County Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (2 of 2)4/17/2007 3:05:48 PM 2004/2005 Grand Jury Report VARIOUS WATER DISTRICTS AND WASTEWATER TREATMENT PLANTS Reason for Investigation: Large spills of untreated wastewater, water hook-up moratoriums, media coverage of questionable water analysis procedures - these problems as reported in the media prompted the Public Services Committee to randomly look into some water districts around the Lake. Summary: In preparation for the following comments, the Committee made site visits to some water districts, two wastewater treatment plants, Calpine and the Office of Emergency Services.
R9: Insufficient oversight of recipients.
R10: Insufficient funding problems for IHSS. Recommendations
Findings & Recommendations 10 findings
F1: The policies and documentation procedured are thorough and training manuals are available.
F2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
F3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending.
F4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
F5: The Calpine facility is one of a few in the world producing clean, renewable energy.
F6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
F7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
F8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures.
F9: Insufficient oversight of recipients.
F10: Insufficient funding problems for IHSS.
Additional Recommendations 10

Not linked to specific findings.

R1: LAFCO in its present form, although mandated by State Law, provides little, if any benefits to the citizens of Lake County.
R2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
R3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending. Recommendations
R4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
R5: The Calpine facility is one of a few in the world producing clean, renewable energy.
R6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
R7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
R8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures. Recommendations Calpine needs to be more forthcoming regarding its involvement in increased occurrences of seismic activity surrounding its wells. Response Requested: Lake County Special Districts Administrator Lake County Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (2 of 2)4/17/2007 3:05:48 PM 2004/2005 Grand Jury Report VARIOUS WATER DISTRICTS AND WASTEWATER TREATMENT PLANTS Reason for Investigation: Large spills of untreated wastewater, water hook-up moratoriums, media coverage of questionable water analysis procedures - these problems as reported in the media prompted the Public Services Committee to randomly look into some water districts around the Lake. Summary: In preparation for the following comments, the Committee made site visits to some water districts, two wastewater treatment plants, Calpine and the Office of Emergency Services.
R9: Insufficient oversight of recipients.
R10: Insufficient funding problems for IHSS. Recommendations
Findings & Recommendations 6 findings
F1: Thanks to a $450,000 grant from the Federal Department of Homeland Security, the County purchased a state-of-the-art mobile command trailer to be used in emergencies. Unfortunately, the Department has only one truck available in the County capable of moving this trailer. Within the trailer there are a number of highly sophisticated communication units which require considerable time and effort by Department personnel to learn. There is a volunteer group who is also learning how to use this equipment.
F2: There are 3,100 people employed by the County, all of whom agreed, as a condition of employment, to be the “First Responders” in an emergency event. Fewer than 10% of the employees have participated in any training the County has offered. Summary:The OES is responsible for training, advance communication, public education and grant administration through Homeland Security. This is an enormous task to have been placed under the Sheriffs Department without providing the funding for the education of personnel needed to coordinate this service. There are a number of frequent emergencies (small fires, floods, vehicle accidents) that the county is prepared to handle; however, this is not the case for any sort of widespread, large scale event such as an avian flu outbreak, or catastrophic earthquake. Even in such catastrophic events, the Federal Government has stated that local agencies will need to be able to handle their own emergency services. There will be no State or Federal aid that can be relied upon.
F3: The site is made available to probation and parole officers for drug testing.
F4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
F5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
F6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM
Additional Recommendations 7

Not linked to specific findings.

R1: The jail is a holding facility where adults arrested are pre-booked and transported during the day to the County Jail in Lakeport. Juveniles arrested are transported immediately to Juvenile Hall in Lakeport. The facility meets all State and County requirements for a police department.
R2: The Clearlake Police Station receives 21,000 calls annually and makes 5.69 arrests daily.
R3: The site is made available to probation and parole officers for drug testing.
R4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
R5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
R6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM Recommendations None Response Requested: None http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (2 of 2)4/17/2007 3:02:56 PM LAKE COUNTY FIRE DEPARTMENTS/DISTRICTS Reason for Investigation:SITE VISIT
R7: Clear Lake Riviera Association Building Committee Member. After much discussion on this complaint, the Grand Jury clarified that the role of the Public Works Committee is not to take sides with either party in this dispute. Our concern is whether the county has http://www.co.lake.ca.us/generalinformation/grandjury/report0506/specialtreatment.html (1 of 2)4/17/2007 3:03:02 PM acted appropriately. Recommendations That the County of Lake employees who are involved with the construction of new residences with view considerations should engage in public awareness activities. We further recommend that the county consider the appointment of a county ombudsman to help in resolving disputes between citizens where county regulations and codes are involved and take into consideration the interests of ALL parties immediately affected by the project. The County is working within the County and State Building Codes; however, the county should be looking into working towards establishing compatibility between homeowner’s associations and county building codes. We are sure that if beautiful lake views were taken away, adjoining property owners would be very upset as well as suffer from a devaluation of property. We recommend that the Planning Division of the County Community Development Department consider the feasibility of establishing infringement regulations of lake and mountain vistas. RESPONSE REQUESTED:
Findings & Recommendations 6 findings
F1: Thanks to a $450,000 grant from the Federal Department of Homeland Security, the County purchased a state-of-the-art mobile command trailer to be used in emergencies. Unfortunately, the Department has only one truck available in the County capable of moving this trailer. Within the trailer there are a number of highly sophisticated communication units which require considerable time and effort by Department personnel to learn. There is a volunteer group who is also learning how to use this equipment.
F2: There are 3,100 people employed by the County, all of whom agreed, as a condition of employment, to be the “First Responders” in an emergency event. Fewer than 10% of the employees have participated in any training the County has offered. Summary:The OES is responsible for training, advance communication, public education and grant administration through Homeland Security. This is an enormous task to have been placed under the Sheriffs Department without providing the funding for the education of personnel needed to coordinate this service. There are a number of frequent emergencies (small fires, floods, vehicle accidents) that the county is prepared to handle; however, this is not the case for any sort of widespread, large scale event such as an avian flu outbreak, or catastrophic earthquake. Even in such catastrophic events, the Federal Government has stated that local agencies will need to be able to handle their own emergency services. There will be no State or Federal aid that can be relied upon.
F3: The site is made available to probation and parole officers for drug testing.
F4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
F5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
F6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM
Additional Recommendations 7

Not linked to specific findings.

R1: The jail is a holding facility where adults arrested are pre-booked and transported during the day to the County Jail in Lakeport. Juveniles arrested are transported immediately to Juvenile Hall in Lakeport. The facility meets all State and County requirements for a police department.
R2: The Clearlake Police Station receives 21,000 calls annually and makes 5.69 arrests daily.
R3: The site is made available to probation and parole officers for drug testing.
R4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
R5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
R6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM Recommendations None Response Requested: None http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (2 of 2)4/17/2007 3:02:56 PM LAKE COUNTY FIRE DEPARTMENTS/DISTRICTS Reason for Investigation:SITE VISIT
R7: Clear Lake Riviera Association Building Committee Member. After much discussion on this complaint, the Grand Jury clarified that the role of the Public Works Committee is not to take sides with either party in this dispute. Our concern is whether the county has http://www.co.lake.ca.us/generalinformation/grandjury/report0506/specialtreatment.html (1 of 2)4/17/2007 3:03:02 PM acted appropriately. Recommendations That the County of Lake employees who are involved with the construction of new residences with view considerations should engage in public awareness activities. We further recommend that the county consider the appointment of a county ombudsman to help in resolving disputes between citizens where county regulations and codes are involved and take into consideration the interests of ALL parties immediately affected by the project. The County is working within the County and State Building Codes; however, the county should be looking into working towards establishing compatibility between homeowner’s associations and county building codes. We are sure that if beautiful lake views were taken away, adjoining property owners would be very upset as well as suffer from a devaluation of property. We recommend that the Planning Division of the County Community Development Department consider the feasibility of establishing infringement regulations of lake and mountain vistas. RESPONSE REQUESTED:
Findings & Recommendations 6 findings
F1: Thanks to a $450,000 grant from the Federal Department of Homeland Security, the County purchased a state-of-the-art mobile command trailer to be used in emergencies. Unfortunately, the Department has only one truck available in the County capable of moving this trailer. Within the trailer there are a number of highly sophisticated communication units which require considerable time and effort by Department personnel to learn. There is a volunteer group who is also learning how to use this equipment.
F2: There are 3,100 people employed by the County, all of whom agreed, as a condition of employment, to be the “First Responders” in an emergency event. Fewer than 10% of the employees have participated in any training the County has offered. Summary:The OES is responsible for training, advance communication, public education and grant administration through Homeland Security. This is an enormous task to have been placed under the Sheriffs Department without providing the funding for the education of personnel needed to coordinate this service. There are a number of frequent emergencies (small fires, floods, vehicle accidents) that the county is prepared to handle; however, this is not the case for any sort of widespread, large scale event such as an avian flu outbreak, or catastrophic earthquake. Even in such catastrophic events, the Federal Government has stated that local agencies will need to be able to handle their own emergency services. There will be no State or Federal aid that can be relied upon.
F3: The site is made available to probation and parole officers for drug testing.
F4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
F5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
F6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM
Additional Recommendations 7

Not linked to specific findings.

R1: The jail is a holding facility where adults arrested are pre-booked and transported during the day to the County Jail in Lakeport. Juveniles arrested are transported immediately to Juvenile Hall in Lakeport. The facility meets all State and County requirements for a police department.
R2: The Clearlake Police Station receives 21,000 calls annually and makes 5.69 arrests daily.
R3: The site is made available to probation and parole officers for drug testing.
R4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
R5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
R6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM Recommendations None Response Requested: None http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (2 of 2)4/17/2007 3:02:56 PM LAKE COUNTY FIRE DEPARTMENTS/DISTRICTS Reason for Investigation:SITE VISIT
R7: Clear Lake Riviera Association Building Committee Member. After much discussion on this complaint, the Grand Jury clarified that the role of the Public Works Committee is not to take sides with either party in this dispute. Our concern is whether the county has http://www.co.lake.ca.us/generalinformation/grandjury/report0506/specialtreatment.html (1 of 2)4/17/2007 3:03:02 PM acted appropriately. Recommendations That the County of Lake employees who are involved with the construction of new residences with view considerations should engage in public awareness activities. We further recommend that the county consider the appointment of a county ombudsman to help in resolving disputes between citizens where county regulations and codes are involved and take into consideration the interests of ALL parties immediately affected by the project. The County is working within the County and State Building Codes; however, the county should be looking into working towards establishing compatibility between homeowner’s associations and county building codes. We are sure that if beautiful lake views were taken away, adjoining property owners would be very upset as well as suffer from a devaluation of property. We recommend that the Planning Division of the County Community Development Department consider the feasibility of establishing infringement regulations of lake and mountain vistas. RESPONSE REQUESTED:
Findings & Recommendations 10 findings
F1: The policies and documentation procedured are thorough and training manuals are available.
F2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
F3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending.
F4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
F5: The Calpine facility is one of a few in the world producing clean, renewable energy.
F6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
F7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
F8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures.
F9: Insufficient oversight of recipients.
F10: Insufficient funding problems for IHSS.
Additional Recommendations 10

Not linked to specific findings.

R1: LAFCO in its present form, although mandated by State Law, provides little, if any benefits to the citizens of Lake County.
R2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
R3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending. Recommendations
R4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
R5: The Calpine facility is one of a few in the world producing clean, renewable energy.
R6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
R7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
R8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures. Recommendations Calpine needs to be more forthcoming regarding its involvement in increased occurrences of seismic activity surrounding its wells. Response Requested: Lake County Special Districts Administrator Lake County Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (2 of 2)4/17/2007 3:05:48 PM 2004/2005 Grand Jury Report VARIOUS WATER DISTRICTS AND WASTEWATER TREATMENT PLANTS Reason for Investigation: Large spills of untreated wastewater, water hook-up moratoriums, media coverage of questionable water analysis procedures - these problems as reported in the media prompted the Public Services Committee to randomly look into some water districts around the Lake. Summary: In preparation for the following comments, the Committee made site visits to some water districts, two wastewater treatment plants, Calpine and the Office of Emergency Services.
R9: Insufficient oversight of recipients.
R10: Insufficient funding problems for IHSS. Recommendations
Findings & Recommendations 6 findings
F1: Thanks to a $450,000 grant from the Federal Department of Homeland Security, the County purchased a state-of-the-art mobile command trailer to be used in emergencies. Unfortunately, the Department has only one truck available in the County capable of moving this trailer. Within the trailer there are a number of highly sophisticated communication units which require considerable time and effort by Department personnel to learn. There is a volunteer group who is also learning how to use this equipment.
F2: There are 3,100 people employed by the County, all of whom agreed, as a condition of employment, to be the “First Responders” in an emergency event. Fewer than 10% of the employees have participated in any training the County has offered. Summary:The OES is responsible for training, advance communication, public education and grant administration through Homeland Security. This is an enormous task to have been placed under the Sheriffs Department without providing the funding for the education of personnel needed to coordinate this service. There are a number of frequent emergencies (small fires, floods, vehicle accidents) that the county is prepared to handle; however, this is not the case for any sort of widespread, large scale event such as an avian flu outbreak, or catastrophic earthquake. Even in such catastrophic events, the Federal Government has stated that local agencies will need to be able to handle their own emergency services. There will be no State or Federal aid that can be relied upon.
F3: The site is made available to probation and parole officers for drug testing.
F4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
F5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
F6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM
Additional Recommendations 7

Not linked to specific findings.

R1: The jail is a holding facility where adults arrested are pre-booked and transported during the day to the County Jail in Lakeport. Juveniles arrested are transported immediately to Juvenile Hall in Lakeport. The facility meets all State and County requirements for a police department.
R2: The Clearlake Police Station receives 21,000 calls annually and makes 5.69 arrests daily.
R3: The site is made available to probation and parole officers for drug testing.
R4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
R5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
R6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM Recommendations None Response Requested: None http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (2 of 2)4/17/2007 3:02:56 PM LAKE COUNTY FIRE DEPARTMENTS/DISTRICTS Reason for Investigation:SITE VISIT
R7: Clear Lake Riviera Association Building Committee Member. After much discussion on this complaint, the Grand Jury clarified that the role of the Public Works Committee is not to take sides with either party in this dispute. Our concern is whether the county has http://www.co.lake.ca.us/generalinformation/grandjury/report0506/specialtreatment.html (1 of 2)4/17/2007 3:03:02 PM acted appropriately. Recommendations That the County of Lake employees who are involved with the construction of new residences with view considerations should engage in public awareness activities. We further recommend that the county consider the appointment of a county ombudsman to help in resolving disputes between citizens where county regulations and codes are involved and take into consideration the interests of ALL parties immediately affected by the project. The County is working within the County and State Building Codes; however, the county should be looking into working towards establishing compatibility between homeowner’s associations and county building codes. We are sure that if beautiful lake views were taken away, adjoining property owners would be very upset as well as suffer from a devaluation of property. We recommend that the Planning Division of the County Community Development Department consider the feasibility of establishing infringement regulations of lake and mountain vistas. RESPONSE REQUESTED:
Findings & Recommendations 10 findings
F1: Ruth Lincoln and her staff are well trained and are helpful with the County needs.
Page 30
F2: A loaded gun was left unattended in the school administration office by the Principal/ Superintendent of Schools.
Page 30
F3: Staff is working under difficult conditions with such a small, open facility.
Page 32
F4: The staff will be short one interviewer with the retirement of the Director.
Page 32
F5: Lack of qualified emergency caregivers. http://www.co.lake.ca.us/generalinformation/grandjury/report0405/ihss.html (1 of 3)4/17/2007 3:05:50 PM County of Lake - 2004/2005 Grand Jury Report -Grand Jury Selection
F6: Advisory Committee and Advisory Board do not have a full membership and attendance
Page 34
F7: Public Authority not in compliance with AB 1682.
Page 34
F8: Recipients not being properly protected by AB 1682.
Page 34
F9: Insufficient oversight of recipients.
Page 34
F10: Insufficient funding problems for IHSS.
Page 34
Additional Recommendations 10

Not linked to specific findings.

R1: Youth activities should be promoted to insure maximum public information.
Page 30
R2: Lake County should make available a detox facility for the AODS patients in the County of Lake. Remarks: We found Ruth Lincoln and her staff to be well trained and very helpful. The Lake County Grand Jury wants to thank the AODS and Mental Health staff for their time and effort in bringing us up- to-date on their very heavy workload. http://www.co.lake.ca.us/generalinformation/grandjury/report0405/aods.html (1 of 2)4/17/2007 3:05:50 PM County of Lake - 2004/2005 Grand Jury Report -Grand Jury Selection Response Requested: Lake County Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0405/aods.html (2 of 2)4/17/2007 3:05:50 PM County of Lake - 2004/2005 Grand Jury Report -Grand Jury Selection 2004/2005 Grand Jury Report VICTIM WITNESS Reason for Investigation: To follow up on Grand Jury report of 2003-2004 Summary: We found that the program was still functioning very well, but still need a safe place for clients.
Page 30
R3: Staff is working under difficult conditions with such a small, open facility.
Page 30
R4: The staff will be short one interviewer with the retirement of the Director. Recommendations
Page 30
R5: Lack of qualified emergency caregivers. http://www.co.lake.ca.us/generalinformation/grandjury/report0405/ihss.html (1 of 3)4/17/2007 3:05:50 PM County of Lake - 2004/2005 Grand Jury Report -Grand Jury Selection
Page 33
R6: Advisory Committee and Advisory Board do not have a full membership and attendance
Page 33
R7: Public Authority not in compliance with AB 1682.
Page 33
R8: Recipients not being properly protected by AB 1682.
Page 33
R9: Insufficient oversight of recipients.
Page 33
R10: Insufficient funding problems for IHSS. Recommendations
Page 33
Findings & Recommendations 8 findings
F1: The Oversight Committee shall “monitor the activities of the Treasurer, and cause to be performed an annual audit to determine the Treasurer’s compliance within the Investment Policy and other appropriate regulations”. This committee will include from three to eleven members as determined by the Board of Supervisors, in consultation with the County Treasurer. County Codes require the Committee shall include persons from the following categories: The County Treasurer, the Auditor/Auditor Controller/Finance Director l An appointed member of the Board of Supervisors l The Superintendent of Schools or a designee l A representative selected by a majority of the presiding officers of the governing bodies of the l school districts within the County that are required or authorized to deposit money in the County Investment Pool One to five bipartisan members of the public that have expertise in public finance and come l from diverse economic backgrounds
Page 15
F2: The office of Tax Collector has been the subject of investigation for several years. Too often
Page 15
F3: Approximately 60% of the investment portfolio appears to be placed in low interest bearing securities (short term). NVEST (Mutual Funds) had a shortfall of $428,091. according to the Investment Report September 2003. http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (2 of 5)4/17/2007 3:06:48 PM County of Lake - 2003/2004 Grand Jury Report -Grand Jury Selection
Page 15
F4: There has been a budget request of $30,000. for equipment needed by the Treasurer/Tax Collectors office. The request was approved and written into the budget two fiscal years (2000-2002), however the purchase was not made and the money not spent. When interviewed, members of the Treasurer/Tax Collector’s staff agreed that the Remittance Processing equipment was important and would increase their efficiency. The staff did not know of the actual request for the funds, the approval of the funds in the budget, or the failure to purchase the equipment. The County budget subsequently reflected the discontinued request by the Treasurer/Tax Collector in 2002/2003. A request was again made for equipment in 2003/2004. This time the equipment was titled Copy/Scan Check Endorser-Encoder. The purchase has not been made to date, despite a repeated budget approval.
Page 16
F5: During the interviews, the staff reported only four people open daily mail and remove checks sent to the County. Because of the State budget crisis the office staff will not increase in size soon and remains an area of concern for the current staff, as all mail received is not opened each day. Methods used to open mail are antiquated. The Remittance Processing equipment would help remedy the situation, obviously the reason for the budget request. Currently, mail with enclosed checks are placed in trays and remain unopened for days or even weeks.
Page 16
F6: The County pays Wells Fargo Bank in excess of $70,000. for banking services annually. Other banks have shown an interest in serving Lake County with decreased fees for service.
Page 17
F7: Through interviews the Grand Jury found formal training and ongoing training for Treasurer/Tax Collectors staff deficient.
Page 17
F8: The Treasurer/Tax collector’s office held auctions for properties with tax liens, over $4,000,000. was collected, an amount greater than anticipated.
Page 17
Additional Recommendations 8

Not linked to specific findings.

R1: The Oversight Committee does not have authority to direct daily operations. The Grand Jury strongly recommends the Committee assume a more positive role in the monitoring and implementation of the recommendations of the Auditors.
Page 15
R2: The 2003-2004 Grand Jury agrees with the current and past findings of Smith & Newell and strongly recommends the Department make suggested changes.
Page 15
R3: Reconcile this shortfall if it has not been addressed to date. Rethink low interest or short-term investments of the County Operating budget of the reported $137,000,000 for the purpose of finding more revenue. Consider how much is paid annually to the investment counselor and how long that counselor has been retained by the County. Require Requests for Proposal (RFP) from local investment experts.
Page 16
R4: The Grand Jury fails to see why such an important piece of equipment, requested by the Treasurer/Tax Collector, has not been purchased and why was the request made three different years and forgotten? Requests from other County departments have been denied for lack of funds when $30,000. has been approved for the Treasurer/Tax Collector’s office and not spent. When County money is budgeted for a specific, necessary, requested item, that money should be used to enhance the profitability and efficiency of the requesting department, and ultimately the County.
Page 16
R5: The lost interest on monies paid to the County is incalculable and inexcusable. Deposits should be made http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (3 of 5)4/17/2007 3:06:48 PM County of Lake - 2003/2004 Grand Jury Report -Grand Jury Selection daily, as is the practice in business and Government. A Bank Courier should be dispatched daily to the Treasurer/Tax Collectors department.
Page 16
R6: A Request for Proposal (R.F.P.) is sent to other banks to engage their services. The transition to another banking institution may incur initial costs but eventually will prove cost effective.
Page 17
R7: Regularly scheduled training should be planned to include individual instruction. Policies and procedures relative for each position in the department should also be included.
Page 17
R8: Further tax sales should be held, with the added possibility of Internet sales in conjunction with other Counties. ADDITIONAL RECOMMENDATION: The 2003/2004 Grand Jury recommends further observance of the Treasurer/Tax Collector’s office by the 2004/2005 Grand Jury. REMARKS: Office morale is exceptionally good with staff cohesive, friendly, considerate and willing to help each http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (4 of 5)4/17/2007 3:06:48 PM County of Lake - 2003/2004 Grand Jury Report -Grand Jury Selection other. Budgeting problems hinders efficiency while obtaining funds to increase the size of the staff is an unknown. The Grand Jury commends this staff of dedicated people for their hard work. RESPONSE REQUESTED: Treasurer/Tax Collector Lake County Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (5 of 5)4/17/2007 3:06:48 PM
Page 17
Findings & Recommendations 7 findings
F1: Lake County LAFCO operates within the provisions of State law. http://www.co.lake.ca.us/generalinformation/grandjury/report0304/lafco.html (1 of 3)4/17/2007 3:06:49 PM County of Lake - 2003/2004 Grand Jury Report -Grand Jury Selection
Page 22
F2: Lake County LAFCO operates within the parameters of its own bylaws, policies and procedures.
Page 23
F3: The entire State is in fiscal crisis and local governments are forced to drastically reduce expenditures, including the curtailment of out of county travel. LAFCO has increased its’ budget by some 700% since 2000. This increase has been partially incurred by employing out of county consultants to do the work that could easily be handled by in-house county employees.
Page 23
F4: At a recent public hearing, excessive travel and lodging expenses were explained by the LAFCO CEO to apprise Commission members the new changes to the law since 2000; not all counties felt the need to participate.
Page 23
F5: The contract between Lake County LAFCO commission members and the CEO is heavily weighted in favor of the CEO and provides compensation far in excess of reasonable expectations.
Page 23
F6: LAFCO currently contracts with an out-of-County consultant for LAFCO Executive Officer services and also contracts with an out-of-County attorney for legal advice.
Page 23
F7: Many other Counties have not had such extraordinary increases in LAFCO budget requirements
Page 23
Additional Recommendations 4

Not linked to specific findings.

R1: That the Board of Supervisors and City Councils of Lakeport and Clearlake appoint representatives to serve LAFCO who will curtail unnecessary and wasteful expenditures of tax dollars.
Page 23
R2: That the Board of Supervisors and City Councils request State Legislators to assist local government by rescinding costly mandates related to LAFCO, particularly in small rural counties such as Lake County. http://www.co.lake.ca.us/generalinformation/grandjury/report0304/lafco.html (2 of 3)4/17/2007 3:06:49 PM County of Lake - 2003/2004 Grand Jury Report -Grand Jury Selection
Page 23
R3: That the Board of Supervisors and City Councils recommend to LAFCO that it pursue hiring locally for it’s Executive Officer and legal services, either by issuing a new Request for Proposal (RFP) for these services or negotiating a contract with the County to provide these services.
Page 24
R4: This Grand Jury strongly recommends that the 2004-2005 Lake County Grand Jury closely monitor the development of LAFCO spending policies. REMARKS: Even though the Brown Act does not require it, a useful method of garnering public participation in LAFCO deliberations would be to notify the Lake County Record-Bee of the times and place of general meetings, such notices are generally printed as public service by the publisher. RESPONSE REQUESTED: LAFCO Board of Commissioners LAFCO CEO Lake County Board of Supervisors Lakeport City Council Clearlake City Council http://www.co.lake.ca.us/generalinformation/grandjury/report0304/lafco.html (3 of 3)4/17/2007 3:06:49 PM
Page 24
Findings & Recommendations 8 findings
F1: The Oversight Committee shall “monitor the activities of the Treasurer, and cause to be performed an annual audit to determine the Treasurer’s compliance within the Investment Policy and other appropriate regulations”. This committee will include from three to eleven members as determined by the Board of Supervisors, in consultation with the County Treasurer. County Codes require the Committee shall include persons from the following categories: The County Treasurer, the Auditor/Auditor Controller/Finance Director l An appointed member of the Board of Supervisors l The Superintendent of Schools or a designee l A representative selected by a majority of the presiding officers of the governing bodies of the l school districts within the County that are required or authorized to deposit money in the County Investment Pool One to five bipartisan members of the public that have expertise in public finance and come l from diverse economic backgrounds
F2: The office of Tax Collector has been the subject of investigation for several years. Too often
F3: Approximately 60% of the investment portfolio appears to be placed in low interest bearing securities (short term). NVEST (Mutual Funds) had a shortfall of $428,091. according to the Investment Report September 2003. http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (2 of 5)4/17/2007 3:06:48 PM
F4: There has been a budget request of $30,000. for equipment needed by the Treasurer/Tax Collectors office. The request was approved and written into the budget two fiscal years (2000-2002), however the purchase was not made and the money not spent. When interviewed, members of the Treasurer/Tax Collector’s staff agreed that the Remittance Processing equipment was important and would increase their efficiency. The staff did not know of the actual request for the funds, the approval of the funds in the budget, or the failure to purchase the equipment. The County budget subsequently reflected the discontinued request by the Treasurer/Tax Collector in 2002/2003. A request was again made for equipment in 2003/2004. This time the equipment was titled Copy/Scan Check Endorser-Encoder. The purchase has not been made to date, despite a repeated budget approval.
F5: During the interviews, the staff reported only four people open daily mail and remove checks sent to the County. Because of the State budget crisis the office staff will not increase in size soon and remains an area of concern for the current staff, as all mail received is not opened each day. Methods used to open mail are antiquated. The Remittance Processing equipment would help remedy the situation, obviously the reason for the budget request. Currently, mail with enclosed checks are placed in trays and remain unopened for days or even weeks.
F6: The County pays Wells Fargo Bank in excess of $70,000. for banking services annually. Other banks have shown an interest in serving Lake County with decreased fees for service.
F7: Through interviews the Grand Jury found formal training and ongoing training for Treasurer/Tax Collectors staff deficient.
F8: The Treasurer/Tax collector’s office held auctions for properties with tax liens, over $4,000,000. was collected, an amount greater than anticipated.
Additional Recommendations 8

Not linked to specific findings.

R1: The Oversight Committee does not have authority to direct daily operations. The Grand Jury strongly recommends the Committee assume a more positive role in the monitoring and implementation of the recommendations of the Auditors.
R2: The 2003-2004 Grand Jury agrees with the current and past findings of Smith & Newell and strongly recommends the Department make suggested changes.
R3: Reconcile this shortfall if it has not been addressed to date. Rethink low interest or short-term investments of the County Operating budget of the reported $137,000,000 for the purpose of finding more revenue. Consider how much is paid annually to the investment counselor and how long that counselor has been retained by the County. Require Requests for Proposal (RFP) from local investment experts.
R4: The Grand Jury fails to see why such an important piece of equipment, requested by the Treasurer/Tax Collector, has not been purchased and why was the request made three different years and forgotten? Requests from other County departments have been denied for lack of funds when $30,000. has been approved for the Treasurer/Tax Collector’s office and not spent. When County money is budgeted for a specific, necessary, requested item, that money should be used to enhance the profitability and efficiency of the requesting department, and ultimately the County.
R5: The lost interest on monies paid to the County is incalculable and inexcusable. Deposits should be made http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (3 of 5)4/17/2007 3:06:48 PM daily, as is the practice in business and Government. A Bank Courier should be dispatched daily to the Treasurer/Tax Collectors department.
R6: A Request for Proposal (R.F.P.) is sent to other banks to engage their services. The transition to another banking institution may incur initial costs but eventually will prove cost effective.
R7: Regularly scheduled training should be planned to include individual instruction. Policies and procedures relative for each position in the department should also be included.
R8: Further tax sales should be held, with the added possibility of Internet sales in conjunction with other Counties. ADDITIONAL RECOMMENDATION: The 2003/2004 Grand Jury recommends further observance of the Treasurer/Tax Collector’s office by the 2004/2005 Grand Jury. REMARKS: Office morale is exceptionally good with staff cohesive, friendly, considerate and willing to help each http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (4 of 5)4/17/2007 3:06:48 PM other. Budgeting problems hinders efficiency while obtaining funds to increase the size of the staff is an unknown. The Grand Jury commends this staff of dedicated people for their hard work. RESPONSE REQUESTED: Treasurer/Tax Collector Lake County Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (5 of 5)4/17/2007 3:06:48 PM 2003/2004 Grand Jury Report LAKE COUNTY GRAND JURY FINAL REPORT FINANCE COMMITTEE Clearlake Chamber of Commerce PURPOSE: In response to a citizen’s complaint regarding mismanagement and potential monetary fraud by a Clearlake Chamber of Commerce official, the Finance Committee conducted an investigation into the funding of the Chamber of Commerce by the City of Clearlake and questioned the appropriateness of the funding of the Redevelopment Agency. BACKGROUND: Since July 25, 1996 allocation of funding to the Chamber has been determined annually at the discretion of the City Council during their budgeting process. The City of Clearlake and the Redevelopment Agency each budgeted $20,000 for the year 2003, providing the Chamber of Commerce with operating capital. Following rumors of mismanagement, the City of Clearlake, as guardians of the public money, had the duty of demanding an accounting of the use of the allocated funds. An audit was requested and due to be delivered to the City by March 14, 2003, with the provision that the City would withhold any monies still owed to the Chamber if the audit was not received. The audit was not forthcoming. The amount withheld by the City of Clearlake and the Redevelopment Agency totaled $10,000. In July 2003, the City Council adopted the 2003-2004 budget with funding for the Chamber. The funding budgeted was for the Chamber of Commerce or another entity who would provide tourism and business promotions. This background information indicated the complaint was out of the jurisdiction of the Grand Jury and better handled through the District Attorney’s office. However, based on California Community Redevelopment Law, other issues were discovered by the Finance Committee that warranted review. COMMITTEE ACTION: The Finance Committee interviewed senior level staff from the City of Clearlake and the Clearlake City Council, officials of Lake County Government, conducted telephone and internet interviews with http://www.co.lake.ca.us/generalinformation/grandjury/report0304/chamber.html (1 of 3)4/17/2007 3:06:49 PM attorneys versed in California Community Redevelopment Law, reviewed California Redevelopment Law Manual, reviewed 1999-2000 Grand Jury report documents and numerous news articles regarding Redevelopment Agency funding to the Clearlake Chamber of Commerce.
Findings & Recommendations 5 findings
F1: Mr. Blakey started the Program in 1984 with “A chair and a yellow notepad sharing a small office.” The present office employs 11 professionals serving the needs of over 1400 clients a year. These vulnerable, damaged clients are guided and advised throughout the long, painful legal process and beyond, if necessary, by this dedicated county office. Due to the ability of staff counseling and legal agreements, 90% of cases do not reach the courtroom.
Page 74
F2: http://www.co.lake.ca.us/generalinformation/grandjury/report0304/vw.html (1 of 2)4/17/2007 3:06:56 PM County of Lake - 2003/2004 Grand Jury Report -Grand Jury Selection For 20 years Mr. Blakey has organized and operated the Victim-Witness Program without utilizing any county monies. All expenses are covered by non-matching fund grants initiated by Mr. Blakey. The Victim-Witness Program pays for the counseling of clients as well as costs to crime victim’s families such as funeral costs and emergency living expenses.
Page 74
F3: Victim-Witness clients are most vulnerable and defenseless. They include abused children and adults, victims of violent crimes and the families of violent crime victims. Clients are consulted, provided needed medical and financial assistance as well as “By your side” assistance throughout the legal process with complete confidentiality.
Page 75
F4: Hosted by the Lake County District Attorney’s Office, Mr. Blakey presents an extensive workshop entitled “Beyond Awareness” to appropriate professionals. The seminar lasts three days and covers all aspects of the Victim-Witness Program, with a number of well-qualified professionally recognized speakers.
Page 75
F5: The Victim-Witness Program professionals are concerned for the safety and confidentiality of their clients. As the office is further than a city block on a steep hill from the County Court House, there is concern about the transfer of clients to and from the office and courts. Mr. Blakey has done a survey on housing the office in the courthouse adjacent to the District Attorney’s offices. This would facilitate meetings between the two offices. He has also studied the possibility of closed circuit television testimony of witnesses. This would minimize the trauma of abuse victims and would also eliminate any court disruptions.
Page 75
Additional Recommendations 1

Not linked to specific findings.

R3: None REMARKS: We recommend the Board of Supervisors review and strongly consider the IHSS Advisory Board recommendation on salary. It is an important tool of self-reliance for the elderly and disabled of our community. RECOMMENDATION: The 2004-2005 Grand Jury check on the progress of the IHSS Public Authority registry and attend the IHSS Advisory Board meetings. RESPONSE REQUESTED: Lake County Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0304/ihss.html (3 of 3)4/17/2007 3:06:56 PM
Page 78
Findings & Recommendations 8 findings
F1: The Oversight Committee shall “monitor the activities of the Treasurer, and cause to be performed an annual audit to determine the Treasurer’s compliance within the Investment Policy and other appropriate regulations”. This committee will include from three to eleven members as determined by the Board of Supervisors, in consultation with the County Treasurer. County Codes require the Committee shall include persons from the following categories: The County Treasurer, the Auditor/Auditor Controller/Finance Director l An appointed member of the Board of Supervisors l The Superintendent of Schools or a designee l A representative selected by a majority of the presiding officers of the governing bodies of the l school districts within the County that are required or authorized to deposit money in the County Investment Pool One to five bipartisan members of the public that have expertise in public finance and come l from diverse economic backgrounds
F2: The office of Tax Collector has been the subject of investigation for several years. Too often
F3: Approximately 60% of the investment portfolio appears to be placed in low interest bearing securities (short term). NVEST (Mutual Funds) had a shortfall of $428,091. according to the Investment Report September 2003. http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (2 of 5)4/17/2007 3:06:48 PM
F4: There has been a budget request of $30,000. for equipment needed by the Treasurer/Tax Collectors office. The request was approved and written into the budget two fiscal years (2000-2002), however the purchase was not made and the money not spent. When interviewed, members of the Treasurer/Tax Collector’s staff agreed that the Remittance Processing equipment was important and would increase their efficiency. The staff did not know of the actual request for the funds, the approval of the funds in the budget, or the failure to purchase the equipment. The County budget subsequently reflected the discontinued request by the Treasurer/Tax Collector in 2002/2003. A request was again made for equipment in 2003/2004. This time the equipment was titled Copy/Scan Check Endorser-Encoder. The purchase has not been made to date, despite a repeated budget approval.
F5: During the interviews, the staff reported only four people open daily mail and remove checks sent to the County. Because of the State budget crisis the office staff will not increase in size soon and remains an area of concern for the current staff, as all mail received is not opened each day. Methods used to open mail are antiquated. The Remittance Processing equipment would help remedy the situation, obviously the reason for the budget request. Currently, mail with enclosed checks are placed in trays and remain unopened for days or even weeks.
F6: The County pays Wells Fargo Bank in excess of $70,000. for banking services annually. Other banks have shown an interest in serving Lake County with decreased fees for service.
F7: Through interviews the Grand Jury found formal training and ongoing training for Treasurer/Tax Collectors staff deficient.
F8: The Treasurer/Tax collector’s office held auctions for properties with tax liens, over $4,000,000. was collected, an amount greater than anticipated.
Additional Recommendations 8

Not linked to specific findings.

R1: The Oversight Committee does not have authority to direct daily operations. The Grand Jury strongly recommends the Committee assume a more positive role in the monitoring and implementation of the recommendations of the Auditors.
R2: The 2003-2004 Grand Jury agrees with the current and past findings of Smith & Newell and strongly recommends the Department make suggested changes.
R3: Reconcile this shortfall if it has not been addressed to date. Rethink low interest or short-term investments of the County Operating budget of the reported $137,000,000 for the purpose of finding more revenue. Consider how much is paid annually to the investment counselor and how long that counselor has been retained by the County. Require Requests for Proposal (RFP) from local investment experts.
R4: The Grand Jury fails to see why such an important piece of equipment, requested by the Treasurer/Tax Collector, has not been purchased and why was the request made three different years and forgotten? Requests from other County departments have been denied for lack of funds when $30,000. has been approved for the Treasurer/Tax Collector’s office and not spent. When County money is budgeted for a specific, necessary, requested item, that money should be used to enhance the profitability and efficiency of the requesting department, and ultimately the County.
R5: The lost interest on monies paid to the County is incalculable and inexcusable. Deposits should be made http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (3 of 5)4/17/2007 3:06:48 PM daily, as is the practice in business and Government. A Bank Courier should be dispatched daily to the Treasurer/Tax Collectors department.
R6: A Request for Proposal (R.F.P.) is sent to other banks to engage their services. The transition to another banking institution may incur initial costs but eventually will prove cost effective.
R7: Regularly scheduled training should be planned to include individual instruction. Policies and procedures relative for each position in the department should also be included.
R8: Further tax sales should be held, with the added possibility of Internet sales in conjunction with other Counties. ADDITIONAL RECOMMENDATION: The 2003/2004 Grand Jury recommends further observance of the Treasurer/Tax Collector’s office by the 2004/2005 Grand Jury. REMARKS: Office morale is exceptionally good with staff cohesive, friendly, considerate and willing to help each http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (4 of 5)4/17/2007 3:06:48 PM other. Budgeting problems hinders efficiency while obtaining funds to increase the size of the staff is an unknown. The Grand Jury commends this staff of dedicated people for their hard work. RESPONSE REQUESTED: Treasurer/Tax Collector Lake County Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (5 of 5)4/17/2007 3:06:48 PM 2003/2004 Grand Jury Report LAKE COUNTY GRAND JURY FINAL REPORT FINANCE COMMITTEE Clearlake Chamber of Commerce PURPOSE: In response to a citizen’s complaint regarding mismanagement and potential monetary fraud by a Clearlake Chamber of Commerce official, the Finance Committee conducted an investigation into the funding of the Chamber of Commerce by the City of Clearlake and questioned the appropriateness of the funding of the Redevelopment Agency. BACKGROUND: Since July 25, 1996 allocation of funding to the Chamber has been determined annually at the discretion of the City Council during their budgeting process. The City of Clearlake and the Redevelopment Agency each budgeted $20,000 for the year 2003, providing the Chamber of Commerce with operating capital. Following rumors of mismanagement, the City of Clearlake, as guardians of the public money, had the duty of demanding an accounting of the use of the allocated funds. An audit was requested and due to be delivered to the City by March 14, 2003, with the provision that the City would withhold any monies still owed to the Chamber if the audit was not received. The audit was not forthcoming. The amount withheld by the City of Clearlake and the Redevelopment Agency totaled $10,000. In July 2003, the City Council adopted the 2003-2004 budget with funding for the Chamber. The funding budgeted was for the Chamber of Commerce or another entity who would provide tourism and business promotions. This background information indicated the complaint was out of the jurisdiction of the Grand Jury and better handled through the District Attorney’s office. However, based on California Community Redevelopment Law, other issues were discovered by the Finance Committee that warranted review. COMMITTEE ACTION: The Finance Committee interviewed senior level staff from the City of Clearlake and the Clearlake City Council, officials of Lake County Government, conducted telephone and internet interviews with http://www.co.lake.ca.us/generalinformation/grandjury/report0304/chamber.html (1 of 3)4/17/2007 3:06:49 PM attorneys versed in California Community Redevelopment Law, reviewed California Redevelopment Law Manual, reviewed 1999-2000 Grand Jury report documents and numerous news articles regarding Redevelopment Agency funding to the Clearlake Chamber of Commerce.
Findings & Recommendations 8 findings
F1: The Oversight Committee shall “monitor the activities of the Treasurer, and cause to be performed an annual audit to determine the Treasurer’s compliance within the Investment Policy and other appropriate regulations”. This committee will include from three to eleven members as determined by the Board of Supervisors, in consultation with the County Treasurer. County Codes require the Committee shall include persons from the following categories: The County Treasurer, the Auditor/Auditor Controller/Finance Director l An appointed member of the Board of Supervisors l The Superintendent of Schools or a designee l A representative selected by a majority of the presiding officers of the governing bodies of the l school districts within the County that are required or authorized to deposit money in the County Investment Pool One to five bipartisan members of the public that have expertise in public finance and come l from diverse economic backgrounds
F2: The office of Tax Collector has been the subject of investigation for several years. Too often
F3: Approximately 60% of the investment portfolio appears to be placed in low interest bearing securities (short term). NVEST (Mutual Funds) had a shortfall of $428,091. according to the Investment Report September 2003. http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (2 of 5)4/17/2007 3:06:48 PM
F4: There has been a budget request of $30,000. for equipment needed by the Treasurer/Tax Collectors office. The request was approved and written into the budget two fiscal years (2000-2002), however the purchase was not made and the money not spent. When interviewed, members of the Treasurer/Tax Collector’s staff agreed that the Remittance Processing equipment was important and would increase their efficiency. The staff did not know of the actual request for the funds, the approval of the funds in the budget, or the failure to purchase the equipment. The County budget subsequently reflected the discontinued request by the Treasurer/Tax Collector in 2002/2003. A request was again made for equipment in 2003/2004. This time the equipment was titled Copy/Scan Check Endorser-Encoder. The purchase has not been made to date, despite a repeated budget approval.
F5: During the interviews, the staff reported only four people open daily mail and remove checks sent to the County. Because of the State budget crisis the office staff will not increase in size soon and remains an area of concern for the current staff, as all mail received is not opened each day. Methods used to open mail are antiquated. The Remittance Processing equipment would help remedy the situation, obviously the reason for the budget request. Currently, mail with enclosed checks are placed in trays and remain unopened for days or even weeks.
F6: The County pays Wells Fargo Bank in excess of $70,000. for banking services annually. Other banks have shown an interest in serving Lake County with decreased fees for service.
F7: Through interviews the Grand Jury found formal training and ongoing training for Treasurer/Tax Collectors staff deficient.
F8: The Treasurer/Tax collector’s office held auctions for properties with tax liens, over $4,000,000. was collected, an amount greater than anticipated.
Additional Recommendations 8

Not linked to specific findings.

R1: The Oversight Committee does not have authority to direct daily operations. The Grand Jury strongly recommends the Committee assume a more positive role in the monitoring and implementation of the recommendations of the Auditors.
R2: The 2003-2004 Grand Jury agrees with the current and past findings of Smith & Newell and strongly recommends the Department make suggested changes.
R3: Reconcile this shortfall if it has not been addressed to date. Rethink low interest or short-term investments of the County Operating budget of the reported $137,000,000 for the purpose of finding more revenue. Consider how much is paid annually to the investment counselor and how long that counselor has been retained by the County. Require Requests for Proposal (RFP) from local investment experts.
R4: The Grand Jury fails to see why such an important piece of equipment, requested by the Treasurer/Tax Collector, has not been purchased and why was the request made three different years and forgotten? Requests from other County departments have been denied for lack of funds when $30,000. has been approved for the Treasurer/Tax Collector’s office and not spent. When County money is budgeted for a specific, necessary, requested item, that money should be used to enhance the profitability and efficiency of the requesting department, and ultimately the County.
R5: The lost interest on monies paid to the County is incalculable and inexcusable. Deposits should be made http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (3 of 5)4/17/2007 3:06:48 PM daily, as is the practice in business and Government. A Bank Courier should be dispatched daily to the Treasurer/Tax Collectors department.
R6: A Request for Proposal (R.F.P.) is sent to other banks to engage their services. The transition to another banking institution may incur initial costs but eventually will prove cost effective.
R7: Regularly scheduled training should be planned to include individual instruction. Policies and procedures relative for each position in the department should also be included.
R8: Further tax sales should be held, with the added possibility of Internet sales in conjunction with other Counties. ADDITIONAL RECOMMENDATION: The 2003/2004 Grand Jury recommends further observance of the Treasurer/Tax Collector’s office by the 2004/2005 Grand Jury. REMARKS: Office morale is exceptionally good with staff cohesive, friendly, considerate and willing to help each http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (4 of 5)4/17/2007 3:06:48 PM other. Budgeting problems hinders efficiency while obtaining funds to increase the size of the staff is an unknown. The Grand Jury commends this staff of dedicated people for their hard work. RESPONSE REQUESTED: Treasurer/Tax Collector Lake County Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (5 of 5)4/17/2007 3:06:48 PM 2003/2004 Grand Jury Report LAKE COUNTY GRAND JURY FINAL REPORT FINANCE COMMITTEE Clearlake Chamber of Commerce PURPOSE: In response to a citizen’s complaint regarding mismanagement and potential monetary fraud by a Clearlake Chamber of Commerce official, the Finance Committee conducted an investigation into the funding of the Chamber of Commerce by the City of Clearlake and questioned the appropriateness of the funding of the Redevelopment Agency. BACKGROUND: Since July 25, 1996 allocation of funding to the Chamber has been determined annually at the discretion of the City Council during their budgeting process. The City of Clearlake and the Redevelopment Agency each budgeted $20,000 for the year 2003, providing the Chamber of Commerce with operating capital. Following rumors of mismanagement, the City of Clearlake, as guardians of the public money, had the duty of demanding an accounting of the use of the allocated funds. An audit was requested and due to be delivered to the City by March 14, 2003, with the provision that the City would withhold any monies still owed to the Chamber if the audit was not received. The audit was not forthcoming. The amount withheld by the City of Clearlake and the Redevelopment Agency totaled $10,000. In July 2003, the City Council adopted the 2003-2004 budget with funding for the Chamber. The funding budgeted was for the Chamber of Commerce or another entity who would provide tourism and business promotions. This background information indicated the complaint was out of the jurisdiction of the Grand Jury and better handled through the District Attorney’s office. However, based on California Community Redevelopment Law, other issues were discovered by the Finance Committee that warranted review. COMMITTEE ACTION: The Finance Committee interviewed senior level staff from the City of Clearlake and the Clearlake City Council, officials of Lake County Government, conducted telephone and internet interviews with http://www.co.lake.ca.us/generalinformation/grandjury/report0304/chamber.html (1 of 3)4/17/2007 3:06:49 PM attorneys versed in California Community Redevelopment Law, reviewed California Redevelopment Law Manual, reviewed 1999-2000 Grand Jury report documents and numerous news articles regarding Redevelopment Agency funding to the Clearlake Chamber of Commerce.
Findings & Recommendations 8 findings
F1: The Oversight Committee shall “monitor the activities of the Treasurer, and cause to be performed an annual audit to determine the Treasurer’s compliance within the Investment Policy and other appropriate regulations”. This committee will include from three to eleven members as determined by the Board of Supervisors, in consultation with the County Treasurer. County Codes require the Committee shall include persons from the following categories: The County Treasurer, the Auditor/Auditor Controller/Finance Director l An appointed member of the Board of Supervisors l The Superintendent of Schools or a designee l A representative selected by a majority of the presiding officers of the governing bodies of the l school districts within the County that are required or authorized to deposit money in the County Investment Pool One to five bipartisan members of the public that have expertise in public finance and come l from diverse economic backgrounds
F2: The office of Tax Collector has been the subject of investigation for several years. Too often
F3: Approximately 60% of the investment portfolio appears to be placed in low interest bearing securities (short term). NVEST (Mutual Funds) had a shortfall of $428,091. according to the Investment Report September 2003. http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (2 of 5)4/17/2007 3:06:48 PM
F4: There has been a budget request of $30,000. for equipment needed by the Treasurer/Tax Collectors office. The request was approved and written into the budget two fiscal years (2000-2002), however the purchase was not made and the money not spent. When interviewed, members of the Treasurer/Tax Collector’s staff agreed that the Remittance Processing equipment was important and would increase their efficiency. The staff did not know of the actual request for the funds, the approval of the funds in the budget, or the failure to purchase the equipment. The County budget subsequently reflected the discontinued request by the Treasurer/Tax Collector in 2002/2003. A request was again made for equipment in 2003/2004. This time the equipment was titled Copy/Scan Check Endorser-Encoder. The purchase has not been made to date, despite a repeated budget approval.
F5: During the interviews, the staff reported only four people open daily mail and remove checks sent to the County. Because of the State budget crisis the office staff will not increase in size soon and remains an area of concern for the current staff, as all mail received is not opened each day. Methods used to open mail are antiquated. The Remittance Processing equipment would help remedy the situation, obviously the reason for the budget request. Currently, mail with enclosed checks are placed in trays and remain unopened for days or even weeks.
F6: The County pays Wells Fargo Bank in excess of $70,000. for banking services annually. Other banks have shown an interest in serving Lake County with decreased fees for service.
F7: Through interviews the Grand Jury found formal training and ongoing training for Treasurer/Tax Collectors staff deficient.
F8: The Treasurer/Tax collector’s office held auctions for properties with tax liens, over $4,000,000. was collected, an amount greater than anticipated.
Additional Recommendations 8

Not linked to specific findings.

R1: The Oversight Committee does not have authority to direct daily operations. The Grand Jury strongly recommends the Committee assume a more positive role in the monitoring and implementation of the recommendations of the Auditors.
R2: The 2003-2004 Grand Jury agrees with the current and past findings of Smith & Newell and strongly recommends the Department make suggested changes.
R3: Reconcile this shortfall if it has not been addressed to date. Rethink low interest or short-term investments of the County Operating budget of the reported $137,000,000 for the purpose of finding more revenue. Consider how much is paid annually to the investment counselor and how long that counselor has been retained by the County. Require Requests for Proposal (RFP) from local investment experts.
R4: The Grand Jury fails to see why such an important piece of equipment, requested by the Treasurer/Tax Collector, has not been purchased and why was the request made three different years and forgotten? Requests from other County departments have been denied for lack of funds when $30,000. has been approved for the Treasurer/Tax Collector’s office and not spent. When County money is budgeted for a specific, necessary, requested item, that money should be used to enhance the profitability and efficiency of the requesting department, and ultimately the County.
R5: The lost interest on monies paid to the County is incalculable and inexcusable. Deposits should be made http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (3 of 5)4/17/2007 3:06:48 PM daily, as is the practice in business and Government. A Bank Courier should be dispatched daily to the Treasurer/Tax Collectors department.
R6: A Request for Proposal (R.F.P.) is sent to other banks to engage their services. The transition to another banking institution may incur initial costs but eventually will prove cost effective.
R7: Regularly scheduled training should be planned to include individual instruction. Policies and procedures relative for each position in the department should also be included.
R8: Further tax sales should be held, with the added possibility of Internet sales in conjunction with other Counties. ADDITIONAL RECOMMENDATION: The 2003/2004 Grand Jury recommends further observance of the Treasurer/Tax Collector’s office by the 2004/2005 Grand Jury. REMARKS: Office morale is exceptionally good with staff cohesive, friendly, considerate and willing to help each http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (4 of 5)4/17/2007 3:06:48 PM other. Budgeting problems hinders efficiency while obtaining funds to increase the size of the staff is an unknown. The Grand Jury commends this staff of dedicated people for their hard work. RESPONSE REQUESTED: Treasurer/Tax Collector Lake County Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (5 of 5)4/17/2007 3:06:48 PM 2003/2004 Grand Jury Report LAKE COUNTY GRAND JURY FINAL REPORT FINANCE COMMITTEE Clearlake Chamber of Commerce PURPOSE: In response to a citizen’s complaint regarding mismanagement and potential monetary fraud by a Clearlake Chamber of Commerce official, the Finance Committee conducted an investigation into the funding of the Chamber of Commerce by the City of Clearlake and questioned the appropriateness of the funding of the Redevelopment Agency. BACKGROUND: Since July 25, 1996 allocation of funding to the Chamber has been determined annually at the discretion of the City Council during their budgeting process. The City of Clearlake and the Redevelopment Agency each budgeted $20,000 for the year 2003, providing the Chamber of Commerce with operating capital. Following rumors of mismanagement, the City of Clearlake, as guardians of the public money, had the duty of demanding an accounting of the use of the allocated funds. An audit was requested and due to be delivered to the City by March 14, 2003, with the provision that the City would withhold any monies still owed to the Chamber if the audit was not received. The audit was not forthcoming. The amount withheld by the City of Clearlake and the Redevelopment Agency totaled $10,000. In July 2003, the City Council adopted the 2003-2004 budget with funding for the Chamber. The funding budgeted was for the Chamber of Commerce or another entity who would provide tourism and business promotions. This background information indicated the complaint was out of the jurisdiction of the Grand Jury and better handled through the District Attorney’s office. However, based on California Community Redevelopment Law, other issues were discovered by the Finance Committee that warranted review. COMMITTEE ACTION: The Finance Committee interviewed senior level staff from the City of Clearlake and the Clearlake City Council, officials of Lake County Government, conducted telephone and internet interviews with http://www.co.lake.ca.us/generalinformation/grandjury/report0304/chamber.html (1 of 3)4/17/2007 3:06:49 PM attorneys versed in California Community Redevelopment Law, reviewed California Redevelopment Law Manual, reviewed 1999-2000 Grand Jury report documents and numerous news articles regarding Redevelopment Agency funding to the Clearlake Chamber of Commerce.
Findings & Recommendations 8 findings
F1: The Oversight Committee shall “monitor the activities of the Treasurer, and cause to be performed an annual audit to determine the Treasurer’s compliance within the Investment Policy and other appropriate regulations”. This committee will include from three to eleven members as determined by the Board of Supervisors, in consultation with the County Treasurer. County Codes require the Committee shall include persons from the following categories: The County Treasurer, the Auditor/Auditor Controller/Finance Director l An appointed member of the Board of Supervisors l The Superintendent of Schools or a designee l A representative selected by a majority of the presiding officers of the governing bodies of the l school districts within the County that are required or authorized to deposit money in the County Investment Pool One to five bipartisan members of the public that have expertise in public finance and come l from diverse economic backgrounds
F2: The office of Tax Collector has been the subject of investigation for several years. Too often
F3: Approximately 60% of the investment portfolio appears to be placed in low interest bearing securities (short term). NVEST (Mutual Funds) had a shortfall of $428,091. according to the Investment Report September 2003. http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (2 of 5)4/17/2007 3:06:48 PM
F4: There has been a budget request of $30,000. for equipment needed by the Treasurer/Tax Collectors office. The request was approved and written into the budget two fiscal years (2000-2002), however the purchase was not made and the money not spent. When interviewed, members of the Treasurer/Tax Collector’s staff agreed that the Remittance Processing equipment was important and would increase their efficiency. The staff did not know of the actual request for the funds, the approval of the funds in the budget, or the failure to purchase the equipment. The County budget subsequently reflected the discontinued request by the Treasurer/Tax Collector in 2002/2003. A request was again made for equipment in 2003/2004. This time the equipment was titled Copy/Scan Check Endorser-Encoder. The purchase has not been made to date, despite a repeated budget approval.
F5: During the interviews, the staff reported only four people open daily mail and remove checks sent to the County. Because of the State budget crisis the office staff will not increase in size soon and remains an area of concern for the current staff, as all mail received is not opened each day. Methods used to open mail are antiquated. The Remittance Processing equipment would help remedy the situation, obviously the reason for the budget request. Currently, mail with enclosed checks are placed in trays and remain unopened for days or even weeks.
F6: The County pays Wells Fargo Bank in excess of $70,000. for banking services annually. Other banks have shown an interest in serving Lake County with decreased fees for service.
F7: Through interviews the Grand Jury found formal training and ongoing training for Treasurer/Tax Collectors staff deficient.
F8: The Treasurer/Tax collector’s office held auctions for properties with tax liens, over $4,000,000. was collected, an amount greater than anticipated.
Additional Recommendations 8

Not linked to specific findings.

R1: The Oversight Committee does not have authority to direct daily operations. The Grand Jury strongly recommends the Committee assume a more positive role in the monitoring and implementation of the recommendations of the Auditors.
R2: The 2003-2004 Grand Jury agrees with the current and past findings of Smith & Newell and strongly recommends the Department make suggested changes.
R3: Reconcile this shortfall if it has not been addressed to date. Rethink low interest or short-term investments of the County Operating budget of the reported $137,000,000 for the purpose of finding more revenue. Consider how much is paid annually to the investment counselor and how long that counselor has been retained by the County. Require Requests for Proposal (RFP) from local investment experts.
R4: The Grand Jury fails to see why such an important piece of equipment, requested by the Treasurer/Tax Collector, has not been purchased and why was the request made three different years and forgotten? Requests from other County departments have been denied for lack of funds when $30,000. has been approved for the Treasurer/Tax Collector’s office and not spent. When County money is budgeted for a specific, necessary, requested item, that money should be used to enhance the profitability and efficiency of the requesting department, and ultimately the County.
R5: The lost interest on monies paid to the County is incalculable and inexcusable. Deposits should be made http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (3 of 5)4/17/2007 3:06:48 PM daily, as is the practice in business and Government. A Bank Courier should be dispatched daily to the Treasurer/Tax Collectors department.
R6: A Request for Proposal (R.F.P.) is sent to other banks to engage their services. The transition to another banking institution may incur initial costs but eventually will prove cost effective.
R7: Regularly scheduled training should be planned to include individual instruction. Policies and procedures relative for each position in the department should also be included.
R8: Further tax sales should be held, with the added possibility of Internet sales in conjunction with other Counties. ADDITIONAL RECOMMENDATION: The 2003/2004 Grand Jury recommends further observance of the Treasurer/Tax Collector’s office by the 2004/2005 Grand Jury. REMARKS: Office morale is exceptionally good with staff cohesive, friendly, considerate and willing to help each http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (4 of 5)4/17/2007 3:06:48 PM other. Budgeting problems hinders efficiency while obtaining funds to increase the size of the staff is an unknown. The Grand Jury commends this staff of dedicated people for their hard work. RESPONSE REQUESTED: Treasurer/Tax Collector Lake County Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (5 of 5)4/17/2007 3:06:48 PM 2003/2004 Grand Jury Report LAKE COUNTY GRAND JURY FINAL REPORT FINANCE COMMITTEE Clearlake Chamber of Commerce PURPOSE: In response to a citizen’s complaint regarding mismanagement and potential monetary fraud by a Clearlake Chamber of Commerce official, the Finance Committee conducted an investigation into the funding of the Chamber of Commerce by the City of Clearlake and questioned the appropriateness of the funding of the Redevelopment Agency. BACKGROUND: Since July 25, 1996 allocation of funding to the Chamber has been determined annually at the discretion of the City Council during their budgeting process. The City of Clearlake and the Redevelopment Agency each budgeted $20,000 for the year 2003, providing the Chamber of Commerce with operating capital. Following rumors of mismanagement, the City of Clearlake, as guardians of the public money, had the duty of demanding an accounting of the use of the allocated funds. An audit was requested and due to be delivered to the City by March 14, 2003, with the provision that the City would withhold any monies still owed to the Chamber if the audit was not received. The audit was not forthcoming. The amount withheld by the City of Clearlake and the Redevelopment Agency totaled $10,000. In July 2003, the City Council adopted the 2003-2004 budget with funding for the Chamber. The funding budgeted was for the Chamber of Commerce or another entity who would provide tourism and business promotions. This background information indicated the complaint was out of the jurisdiction of the Grand Jury and better handled through the District Attorney’s office. However, based on California Community Redevelopment Law, other issues were discovered by the Finance Committee that warranted review. COMMITTEE ACTION: The Finance Committee interviewed senior level staff from the City of Clearlake and the Clearlake City Council, officials of Lake County Government, conducted telephone and internet interviews with http://www.co.lake.ca.us/generalinformation/grandjury/report0304/chamber.html (1 of 3)4/17/2007 3:06:49 PM attorneys versed in California Community Redevelopment Law, reviewed California Redevelopment Law Manual, reviewed 1999-2000 Grand Jury report documents and numerous news articles regarding Redevelopment Agency funding to the Clearlake Chamber of Commerce.
Findings & Recommendations 8 findings
F1: The Oversight Committee shall “monitor the activities of the Treasurer, and cause to be performed an annual audit to determine the Treasurer’s compliance within the Investment Policy and other appropriate regulations”. This committee will include from three to eleven members as determined by the Board of Supervisors, in consultation with the County Treasurer. County Codes require the Committee shall include persons from the following categories: The County Treasurer, the Auditor/Auditor Controller/Finance Director l An appointed member of the Board of Supervisors l The Superintendent of Schools or a designee l A representative selected by a majority of the presiding officers of the governing bodies of the l school districts within the County that are required or authorized to deposit money in the County Investment Pool One to five bipartisan members of the public that have expertise in public finance and come l from diverse economic backgrounds
F2: The office of Tax Collector has been the subject of investigation for several years. Too often
F3: Approximately 60% of the investment portfolio appears to be placed in low interest bearing securities (short term). NVEST (Mutual Funds) had a shortfall of $428,091. according to the Investment Report September 2003. http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (2 of 5)4/17/2007 3:06:48 PM
F4: There has been a budget request of $30,000. for equipment needed by the Treasurer/Tax Collectors office. The request was approved and written into the budget two fiscal years (2000-2002), however the purchase was not made and the money not spent. When interviewed, members of the Treasurer/Tax Collector’s staff agreed that the Remittance Processing equipment was important and would increase their efficiency. The staff did not know of the actual request for the funds, the approval of the funds in the budget, or the failure to purchase the equipment. The County budget subsequently reflected the discontinued request by the Treasurer/Tax Collector in 2002/2003. A request was again made for equipment in 2003/2004. This time the equipment was titled Copy/Scan Check Endorser-Encoder. The purchase has not been made to date, despite a repeated budget approval.
F5: During the interviews, the staff reported only four people open daily mail and remove checks sent to the County. Because of the State budget crisis the office staff will not increase in size soon and remains an area of concern for the current staff, as all mail received is not opened each day. Methods used to open mail are antiquated. The Remittance Processing equipment would help remedy the situation, obviously the reason for the budget request. Currently, mail with enclosed checks are placed in trays and remain unopened for days or even weeks.
F6: The County pays Wells Fargo Bank in excess of $70,000. for banking services annually. Other banks have shown an interest in serving Lake County with decreased fees for service.
F7: Through interviews the Grand Jury found formal training and ongoing training for Treasurer/Tax Collectors staff deficient.
F8: The Treasurer/Tax collector’s office held auctions for properties with tax liens, over $4,000,000. was collected, an amount greater than anticipated.
Additional Recommendations 8

Not linked to specific findings.

R1: The Oversight Committee does not have authority to direct daily operations. The Grand Jury strongly recommends the Committee assume a more positive role in the monitoring and implementation of the recommendations of the Auditors.
R2: The 2003-2004 Grand Jury agrees with the current and past findings of Smith & Newell and strongly recommends the Department make suggested changes.
R3: Reconcile this shortfall if it has not been addressed to date. Rethink low interest or short-term investments of the County Operating budget of the reported $137,000,000 for the purpose of finding more revenue. Consider how much is paid annually to the investment counselor and how long that counselor has been retained by the County. Require Requests for Proposal (RFP) from local investment experts.
R4: The Grand Jury fails to see why such an important piece of equipment, requested by the Treasurer/Tax Collector, has not been purchased and why was the request made three different years and forgotten? Requests from other County departments have been denied for lack of funds when $30,000. has been approved for the Treasurer/Tax Collector’s office and not spent. When County money is budgeted for a specific, necessary, requested item, that money should be used to enhance the profitability and efficiency of the requesting department, and ultimately the County.
R5: The lost interest on monies paid to the County is incalculable and inexcusable. Deposits should be made http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (3 of 5)4/17/2007 3:06:48 PM daily, as is the practice in business and Government. A Bank Courier should be dispatched daily to the Treasurer/Tax Collectors department.
R6: A Request for Proposal (R.F.P.) is sent to other banks to engage their services. The transition to another banking institution may incur initial costs but eventually will prove cost effective.
R7: Regularly scheduled training should be planned to include individual instruction. Policies and procedures relative for each position in the department should also be included.
R8: Further tax sales should be held, with the added possibility of Internet sales in conjunction with other Counties. ADDITIONAL RECOMMENDATION: The 2003/2004 Grand Jury recommends further observance of the Treasurer/Tax Collector’s office by the 2004/2005 Grand Jury. REMARKS: Office morale is exceptionally good with staff cohesive, friendly, considerate and willing to help each http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (4 of 5)4/17/2007 3:06:48 PM other. Budgeting problems hinders efficiency while obtaining funds to increase the size of the staff is an unknown. The Grand Jury commends this staff of dedicated people for their hard work. RESPONSE REQUESTED: Treasurer/Tax Collector Lake County Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (5 of 5)4/17/2007 3:06:48 PM 2003/2004 Grand Jury Report LAKE COUNTY GRAND JURY FINAL REPORT FINANCE COMMITTEE Clearlake Chamber of Commerce PURPOSE: In response to a citizen’s complaint regarding mismanagement and potential monetary fraud by a Clearlake Chamber of Commerce official, the Finance Committee conducted an investigation into the funding of the Chamber of Commerce by the City of Clearlake and questioned the appropriateness of the funding of the Redevelopment Agency. BACKGROUND: Since July 25, 1996 allocation of funding to the Chamber has been determined annually at the discretion of the City Council during their budgeting process. The City of Clearlake and the Redevelopment Agency each budgeted $20,000 for the year 2003, providing the Chamber of Commerce with operating capital. Following rumors of mismanagement, the City of Clearlake, as guardians of the public money, had the duty of demanding an accounting of the use of the allocated funds. An audit was requested and due to be delivered to the City by March 14, 2003, with the provision that the City would withhold any monies still owed to the Chamber if the audit was not received. The audit was not forthcoming. The amount withheld by the City of Clearlake and the Redevelopment Agency totaled $10,000. In July 2003, the City Council adopted the 2003-2004 budget with funding for the Chamber. The funding budgeted was for the Chamber of Commerce or another entity who would provide tourism and business promotions. This background information indicated the complaint was out of the jurisdiction of the Grand Jury and better handled through the District Attorney’s office. However, based on California Community Redevelopment Law, other issues were discovered by the Finance Committee that warranted review. COMMITTEE ACTION: The Finance Committee interviewed senior level staff from the City of Clearlake and the Clearlake City Council, officials of Lake County Government, conducted telephone and internet interviews with http://www.co.lake.ca.us/generalinformation/grandjury/report0304/chamber.html (1 of 3)4/17/2007 3:06:49 PM attorneys versed in California Community Redevelopment Law, reviewed California Redevelopment Law Manual, reviewed 1999-2000 Grand Jury report documents and numerous news articles regarding Redevelopment Agency funding to the Clearlake Chamber of Commerce.
Findings & Recommendations 8 findings
F1: The Oversight Committee shall “monitor the activities of the Treasurer, and cause to be performed an annual audit to determine the Treasurer’s compliance within the Investment Policy and other appropriate regulations”. This committee will include from three to eleven members as determined by the Board of Supervisors, in consultation with the County Treasurer. County Codes require the Committee shall include persons from the following categories: The County Treasurer, the Auditor/Auditor Controller/Finance Director l An appointed member of the Board of Supervisors l The Superintendent of Schools or a designee l A representative selected by a majority of the presiding officers of the governing bodies of the l school districts within the County that are required or authorized to deposit money in the County Investment Pool One to five bipartisan members of the public that have expertise in public finance and come l from diverse economic backgrounds
F2: The office of Tax Collector has been the subject of investigation for several years. Too often
F3: Approximately 60% of the investment portfolio appears to be placed in low interest bearing securities (short term). NVEST (Mutual Funds) had a shortfall of $428,091. according to the Investment Report September 2003. http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (2 of 5)4/17/2007 3:06:48 PM
F4: There has been a budget request of $30,000. for equipment needed by the Treasurer/Tax Collectors office. The request was approved and written into the budget two fiscal years (2000-2002), however the purchase was not made and the money not spent. When interviewed, members of the Treasurer/Tax Collector’s staff agreed that the Remittance Processing equipment was important and would increase their efficiency. The staff did not know of the actual request for the funds, the approval of the funds in the budget, or the failure to purchase the equipment. The County budget subsequently reflected the discontinued request by the Treasurer/Tax Collector in 2002/2003. A request was again made for equipment in 2003/2004. This time the equipment was titled Copy/Scan Check Endorser-Encoder. The purchase has not been made to date, despite a repeated budget approval.
F5: During the interviews, the staff reported only four people open daily mail and remove checks sent to the County. Because of the State budget crisis the office staff will not increase in size soon and remains an area of concern for the current staff, as all mail received is not opened each day. Methods used to open mail are antiquated. The Remittance Processing equipment would help remedy the situation, obviously the reason for the budget request. Currently, mail with enclosed checks are placed in trays and remain unopened for days or even weeks.
F6: The County pays Wells Fargo Bank in excess of $70,000. for banking services annually. Other banks have shown an interest in serving Lake County with decreased fees for service.
F7: Through interviews the Grand Jury found formal training and ongoing training for Treasurer/Tax Collectors staff deficient.
F8: The Treasurer/Tax collector’s office held auctions for properties with tax liens, over $4,000,000. was collected, an amount greater than anticipated.
Additional Recommendations 8

Not linked to specific findings.

R1: The Oversight Committee does not have authority to direct daily operations. The Grand Jury strongly recommends the Committee assume a more positive role in the monitoring and implementation of the recommendations of the Auditors.
R2: The 2003-2004 Grand Jury agrees with the current and past findings of Smith & Newell and strongly recommends the Department make suggested changes.
R3: Reconcile this shortfall if it has not been addressed to date. Rethink low interest or short-term investments of the County Operating budget of the reported $137,000,000 for the purpose of finding more revenue. Consider how much is paid annually to the investment counselor and how long that counselor has been retained by the County. Require Requests for Proposal (RFP) from local investment experts.
R4: The Grand Jury fails to see why such an important piece of equipment, requested by the Treasurer/Tax Collector, has not been purchased and why was the request made three different years and forgotten? Requests from other County departments have been denied for lack of funds when $30,000. has been approved for the Treasurer/Tax Collector’s office and not spent. When County money is budgeted for a specific, necessary, requested item, that money should be used to enhance the profitability and efficiency of the requesting department, and ultimately the County.
R5: The lost interest on monies paid to the County is incalculable and inexcusable. Deposits should be made http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (3 of 5)4/17/2007 3:06:48 PM daily, as is the practice in business and Government. A Bank Courier should be dispatched daily to the Treasurer/Tax Collectors department.
R6: A Request for Proposal (R.F.P.) is sent to other banks to engage their services. The transition to another banking institution may incur initial costs but eventually will prove cost effective.
R7: Regularly scheduled training should be planned to include individual instruction. Policies and procedures relative for each position in the department should also be included.
R8: Further tax sales should be held, with the added possibility of Internet sales in conjunction with other Counties. ADDITIONAL RECOMMENDATION: The 2003/2004 Grand Jury recommends further observance of the Treasurer/Tax Collector’s office by the 2004/2005 Grand Jury. REMARKS: Office morale is exceptionally good with staff cohesive, friendly, considerate and willing to help each http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (4 of 5)4/17/2007 3:06:48 PM other. Budgeting problems hinders efficiency while obtaining funds to increase the size of the staff is an unknown. The Grand Jury commends this staff of dedicated people for their hard work. RESPONSE REQUESTED: Treasurer/Tax Collector Lake County Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0304/taxcollector.html (5 of 5)4/17/2007 3:06:48 PM 2003/2004 Grand Jury Report LAKE COUNTY GRAND JURY FINAL REPORT FINANCE COMMITTEE Clearlake Chamber of Commerce PURPOSE: In response to a citizen’s complaint regarding mismanagement and potential monetary fraud by a Clearlake Chamber of Commerce official, the Finance Committee conducted an investigation into the funding of the Chamber of Commerce by the City of Clearlake and questioned the appropriateness of the funding of the Redevelopment Agency. BACKGROUND: Since July 25, 1996 allocation of funding to the Chamber has been determined annually at the discretion of the City Council during their budgeting process. The City of Clearlake and the Redevelopment Agency each budgeted $20,000 for the year 2003, providing the Chamber of Commerce with operating capital. Following rumors of mismanagement, the City of Clearlake, as guardians of the public money, had the duty of demanding an accounting of the use of the allocated funds. An audit was requested and due to be delivered to the City by March 14, 2003, with the provision that the City would withhold any monies still owed to the Chamber if the audit was not received. The audit was not forthcoming. The amount withheld by the City of Clearlake and the Redevelopment Agency totaled $10,000. In July 2003, the City Council adopted the 2003-2004 budget with funding for the Chamber. The funding budgeted was for the Chamber of Commerce or another entity who would provide tourism and business promotions. This background information indicated the complaint was out of the jurisdiction of the Grand Jury and better handled through the District Attorney’s office. However, based on California Community Redevelopment Law, other issues were discovered by the Finance Committee that warranted review. COMMITTEE ACTION: The Finance Committee interviewed senior level staff from the City of Clearlake and the Clearlake City Council, officials of Lake County Government, conducted telephone and internet interviews with http://www.co.lake.ca.us/generalinformation/grandjury/report0304/chamber.html (1 of 3)4/17/2007 3:06:49 PM attorneys versed in California Community Redevelopment Law, reviewed California Redevelopment Law Manual, reviewed 1999-2000 Grand Jury report documents and numerous news articles regarding Redevelopment Agency funding to the Clearlake Chamber of Commerce.
Findings & Recommendations 10 findings
F1: The policies and documentation procedured are thorough and training manuals are available.
F2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
F3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending.
F4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
F5: The Calpine facility is one of a few in the world producing clean, renewable energy.
F6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
F7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
F8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures.
F9: Insufficient oversight of recipients.
F10: Insufficient funding problems for IHSS.
Additional Recommendations 10

Not linked to specific findings.

R1: LAFCO in its present form, although mandated by State Law, provides little, if any benefits to the citizens of Lake County.
R2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
R3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending. Recommendations
R4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
R5: The Calpine facility is one of a few in the world producing clean, renewable energy.
R6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
R7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
R8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures. Recommendations Calpine needs to be more forthcoming regarding its involvement in increased occurrences of seismic activity surrounding its wells. Response Requested: Lake County Special Districts Administrator Lake County Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (2 of 2)4/17/2007 3:05:48 PM 2004/2005 Grand Jury Report VARIOUS WATER DISTRICTS AND WASTEWATER TREATMENT PLANTS Reason for Investigation: Large spills of untreated wastewater, water hook-up moratoriums, media coverage of questionable water analysis procedures - these problems as reported in the media prompted the Public Services Committee to randomly look into some water districts around the Lake. Summary: In preparation for the following comments, the Committee made site visits to some water districts, two wastewater treatment plants, Calpine and the Office of Emergency Services.
R9: Insufficient oversight of recipients.
R10: Insufficient funding problems for IHSS. Recommendations
Findings & Recommendations 6 findings
F1: Thanks to a $450,000 grant from the Federal Department of Homeland Security, the County purchased a state-of-the-art mobile command trailer to be used in emergencies. Unfortunately, the Department has only one truck available in the County capable of moving this trailer. Within the trailer there are a number of highly sophisticated communication units which require considerable time and effort by Department personnel to learn. There is a volunteer group who is also learning how to use this equipment.
F2: There are 3,100 people employed by the County, all of whom agreed, as a condition of employment, to be the “First Responders” in an emergency event. Fewer than 10% of the employees have participated in any training the County has offered. Summary:The OES is responsible for training, advance communication, public education and grant administration through Homeland Security. This is an enormous task to have been placed under the Sheriffs Department without providing the funding for the education of personnel needed to coordinate this service. There are a number of frequent emergencies (small fires, floods, vehicle accidents) that the county is prepared to handle; however, this is not the case for any sort of widespread, large scale event such as an avian flu outbreak, or catastrophic earthquake. Even in such catastrophic events, the Federal Government has stated that local agencies will need to be able to handle their own emergency services. There will be no State or Federal aid that can be relied upon.
F3: The site is made available to probation and parole officers for drug testing.
F4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
F5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
F6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM
Additional Recommendations 7

Not linked to specific findings.

R1: The jail is a holding facility where adults arrested are pre-booked and transported during the day to the County Jail in Lakeport. Juveniles arrested are transported immediately to Juvenile Hall in Lakeport. The facility meets all State and County requirements for a police department.
R2: The Clearlake Police Station receives 21,000 calls annually and makes 5.69 arrests daily.
R3: The site is made available to probation and parole officers for drug testing.
R4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
R5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
R6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM Recommendations None Response Requested: None http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (2 of 2)4/17/2007 3:02:56 PM LAKE COUNTY FIRE DEPARTMENTS/DISTRICTS Reason for Investigation:SITE VISIT
R7: Clear Lake Riviera Association Building Committee Member. After much discussion on this complaint, the Grand Jury clarified that the role of the Public Works Committee is not to take sides with either party in this dispute. Our concern is whether the county has http://www.co.lake.ca.us/generalinformation/grandjury/report0506/specialtreatment.html (1 of 2)4/17/2007 3:03:02 PM acted appropriately. Recommendations That the County of Lake employees who are involved with the construction of new residences with view considerations should engage in public awareness activities. We further recommend that the county consider the appointment of a county ombudsman to help in resolving disputes between citizens where county regulations and codes are involved and take into consideration the interests of ALL parties immediately affected by the project. The County is working within the County and State Building Codes; however, the county should be looking into working towards establishing compatibility between homeowner’s associations and county building codes. We are sure that if beautiful lake views were taken away, adjoining property owners would be very upset as well as suffer from a devaluation of property. We recommend that the Planning Division of the County Community Development Department consider the feasibility of establishing infringement regulations of lake and mountain vistas. RESPONSE REQUESTED:
Findings & Recommendations 10 findings
F1: The policies and documentation procedured are thorough and training manuals are available.
F2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
F3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending.
F4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
F5: The Calpine facility is one of a few in the world producing clean, renewable energy.
F6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
F7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
F8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures.
F9: Insufficient oversight of recipients.
F10: Insufficient funding problems for IHSS.
Additional Recommendations 10

Not linked to specific findings.

R1: LAFCO in its present form, although mandated by State Law, provides little, if any benefits to the citizens of Lake County.
R2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
R3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending. Recommendations
R4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
R5: The Calpine facility is one of a few in the world producing clean, renewable energy.
R6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
R7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
R8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures. Recommendations Calpine needs to be more forthcoming regarding its involvement in increased occurrences of seismic activity surrounding its wells. Response Requested: Lake County Special Districts Administrator Lake County Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (2 of 2)4/17/2007 3:05:48 PM 2004/2005 Grand Jury Report VARIOUS WATER DISTRICTS AND WASTEWATER TREATMENT PLANTS Reason for Investigation: Large spills of untreated wastewater, water hook-up moratoriums, media coverage of questionable water analysis procedures - these problems as reported in the media prompted the Public Services Committee to randomly look into some water districts around the Lake. Summary: In preparation for the following comments, the Committee made site visits to some water districts, two wastewater treatment plants, Calpine and the Office of Emergency Services.
R9: Insufficient oversight of recipients.
R10: Insufficient funding problems for IHSS. Recommendations
Findings & Recommendations 8 findings
F1: Lake County Transit connects to shopping, other bus services and colleges in Ukiah, to St. Helena Hospital and to the city of Santa Rosa.
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F2: The major service area includes North and South Lake County, including Cobb.
Page 24
F3: Senior Citizens, age 60 and over, qualify for special fare discounts
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F4: Persons with disabilities receive fare discounts
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F5: Up to two small children, age 6 or under, ride free when accompanied by an adult
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F6: Hours of operation are Monday through Friday, 7am to 5pm (including holidays)
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F7: The Transit Authority operates its budget based on 26% from fares, and is subsidized in part from Transportation Development Act Funds, Federal Transit Act Funds as well as grants.
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F8: Laidlaw appears to have the necessary formula for operating a successful transit system.
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Additional Recommendations 2

Not linked to specific findings.

R1: Schedules should be more widely distributed. The Grand Jury found the schedule very difficult to obtain. When located, the schedule revealed itself to be difficult to understand. In some cases, http://www.co.lake.ca.us/generalinformation/grandjury/report0405/transit.html (1 of 2)4/17/2007 3:05:49 PM County of Lake - 2004/2005 Grand Jury Report -Grand Jury Selection destinations do not have addresses and determining how routes connect is difficult.
Page 24
R2: The telephone number for Lake County Transit should be publicized in the telephone directory and in other public venues. Response Requested: The Lake County Transit Authority http://www.co.lake.ca.us/generalinformation/grandjury/report0405/transit.html (2 of 2)4/17/2007 3:05:49 PM
Page 24
Findings & Recommendations 10 findings
F1: The policies and documentation procedured are thorough and training manuals are available.
F2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
F3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending.
F4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
F5: The Calpine facility is one of a few in the world producing clean, renewable energy.
F6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
F7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
F8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures.
F9: Insufficient oversight of recipients.
F10: Insufficient funding problems for IHSS.
Additional Recommendations 10

Not linked to specific findings.

R1: LAFCO in its present form, although mandated by State Law, provides little, if any benefits to the citizens of Lake County.
R2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
R3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending. Recommendations
R4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
R5: The Calpine facility is one of a few in the world producing clean, renewable energy.
R6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
R7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
R8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures. Recommendations Calpine needs to be more forthcoming regarding its involvement in increased occurrences of seismic activity surrounding its wells. Response Requested: Lake County Special Districts Administrator Lake County Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (2 of 2)4/17/2007 3:05:48 PM 2004/2005 Grand Jury Report VARIOUS WATER DISTRICTS AND WASTEWATER TREATMENT PLANTS Reason for Investigation: Large spills of untreated wastewater, water hook-up moratoriums, media coverage of questionable water analysis procedures - these problems as reported in the media prompted the Public Services Committee to randomly look into some water districts around the Lake. Summary: In preparation for the following comments, the Committee made site visits to some water districts, two wastewater treatment plants, Calpine and the Office of Emergency Services.
R9: Insufficient oversight of recipients.
R10: Insufficient funding problems for IHSS. Recommendations
Findings & Recommendations 3 findings
F1: The new facility is functional and when finished will be adequate. Mental Health Services is utilizing every inch of space. The new carpeting, furniture and dividers have yet to arrive for the work stations. At this time, one large room is utilized and needs to have dividers installed to reduce the noise and provide privacy. The personnel were very professional, informative and pleasant.
Page 103
F2: Mental Health Services has separated the Adult and Children’s Divisions so that the children and adults do not enter through the same door. This separation helps the traumatized children. http://www.co.lake.ca.us/generalinformation/grandjury/report0203/mentalhealth.html (1 of 2)4/17/2007 3:08:01 PM County of Lake - 2002/2003 Grand Jury Report -Grand Jury Site Visits- Mental Health Services
Page 103
F3: If Mental Health Services determines the need for committing mentally ill patients, the department has only 12-13 hours to find a suitable facility. They may need to go as far as San Diego. Mental Health Services has recently acquired a licensed residential facility of six beds in the City of Clearlake, which is full at all times. However, they have to bring those patients into the Health Facility in Lakeport for daily counseling. Mental Health Services is working to have counseling done in the licensed residential facility so the patients do not have to make the daily trip from one facility to the other. The new facility only costs $85.00 a day compared to $1,000 a day in long term locked facilities. 4. 4. Another project Mental Health Services has initiated is getting patients into rehabilitation programs that help them find work.
Page 104
Additional Recommendations 16

Not linked to specific findings.

R1: The Grand Jury recommends that management and leadership training be available to the Director of Animal Control. In addition, continuing department functions should be staffed with permanent positions. Visits to other Animal Control Departments were recommended as well so that the Director can observe how other Departments function. Response: Please refer to the response from Animal Control Director, Denise Johnson, dated August 14, 2003, and the memorandum dated August 22, 2003, from County Administrative Officer, Kelly Cox. The Board agrees with the Grand Jury’s recommendation.
Page 118
R2: The Grand Jury recommends that the Board of Supervisors establish regular meetings with the Animal Control Director, the Shelter Manager and the Program Director and make routine visits to the Shelter to observe its operation. Response: Please refer to the response from the Animal Control Director. The Board of Supervisors concurs with the Director in that communication appears to have improved greatly between the two parties. The Board of Supervisors finds the quarterly reports provided by the Animal Control Director to be quite helpful. Formal meetings between the Board of Supervisors and the Animal Control Director will occur on an as needed basis.
Page 118
R3: The Grand Jury recommends that the Animal Control Advisory Board assist in the creation of a Mission Statement for the Department. Response: Please refer to the response from the Animal Control Director. The Board agrees with this recommendation and is pleased that the Director has made the creation of both a Mission Statement and a Work Plan a priority for this calendar year. Hon. David W. Herrick Re: Response to 02-03 Grand Jury Report September 9, 2003
Page 118
R4: The Grand Jury recommends that the Policies and Procedures Manual for the Animal Control Department be updated annually and copies made available at the Department and at the Shelter. Each employee should be required to read the manual and document that they have done so. Response: Please refer to the response from the Animal Control Director. The Board of Supervisors agrees with the Grand Jury’s recommendation and is pleased that the Director anticipates completion of this document by September 30, 2003.
Page 119
R5: The Grand Jury recommends that Department staff scan new impounds for microchip devices, as it is mandated by the Hayden Bill. Technical training may need to be provided to staff in order to accomplish this. Response: Please refer to the response from the Animal Control Director. The Board of Supervisors is pleased that the Animal Control Director has verified that the Department has been scanning incoming animals for microchip devices since July 1, 2003, and all animals before euthanasia since August of 2002.
Page 119
R6: The Board of Supervisors should seek additional applicants for District Board seats by publishing a notice of vacancy in the Middletown Times Star and the Lake County Record Bee. Appointed members should be elected by the voters within the District. Response: The Board of Supervisors agrees with the Grand Jury’s recommendation to publish notices of District Board vacancies in the Middletown Times Star and Lake County Record Bee. According to County Counsel, State law does not provide for the option of elected boards of a public cemetery district, as it requires the Board of Supervisors to appoint the board members. Legislation would be required in order to have elected members. Hon. David W. Herrick Re: Response to 02-03 Grand Jury Report September 9, 2003
Page 117
R7: The Grand Jury recommends that during regular business hours, kennels and cages should be clean and all staff should be dressed appropriately. Response: Please refer to the response from the Animal Control Director. The Board of Supervisors agrees with this recommendation.
Page 119
R8: The Grand Jury recommends that the practice of euthanasia be either outsourced or that psychological counseling be offered on a regular basis to Animal Control Officers and kennel staff. Hon. David W. Herrick Re: Response to 02-03 Grand Jury Report September 9, 2003 Response: Please refer to the response from the Animal Control Director. The Board of Supervisors is supportive of exploring all options in regards to the practice of euthanasia. The Board is pleased that the new Director has conveyed an attitude of compassion toward any and all animals which are housed at the shelter. Public outreach through workshops and a newly created website are currently being utilized to increase adoption rates and, therefore, lower euthanasia rates.
Page 119
R9: The Grand Jury recommends that staff from the District Attorney’s Office formally train Animal Control Officers on the proper completion of Abuse/Neglect Referral Forms. Response: Please refer to the response from the Animal Control Director. The Board of Supervisors agrees with this recommendation and believes that training by the District Attorney’s Office could be beneficial to the Animal Control Officers in regards to the completion of abuse and neglect referral forms.
Page 120
R10: The Grand Jury recommends that protocols be put in place for effective temperament testing and behavioral modification techniques so that increased and positive adoption placements would be possible. Response: Please refer to the response from the Animal Control Director. The Board is pleased that there appears to be the beginning of a system in place for temperament testing and that, if funding allows, formal training for staff may take place in 2004.
Page 120
R11: The Board of Supervisors should stay on top of the District’s fiscal condition and step in to prevent further erosion of assets. Response: As an independent special district, the Board of Supervisors has little control over the district’s fiscal condition. However, the Board supports the Auditor-Controller’s past efforts to warn the District Board regarding the District’s fiscal condition and we will do whatever is reasonably possible to support other efforts to stabilize the District’s finances and operations. B. Lake County Animal Control
Page 118
R12: The Grand Jury recommends that once the Animal Control Department is fully staffed, the Clearlake area needs the attention of two full-time Officers. The Grand Jury also recommends that the County explore available external public funding such as from H.U.D. grants. Response: Please refer to the response from the Animal Control Director. The Board of Supervisors concurs with the Director in that the City of Clearlake is ultimately responsible for making formal requests for additional Animal Control services, since the Hon. David W. Herrick Re: Response to 02-03 Grand Jury Report September 9, 2003 City is required to pay for those services. The County will provide whatever level of services the City desires and is able to fund. The Board has displayed its commitment to increased services for the welfare of all Lake County animals through the funding set aside for a new Animal Services facility.
Page 120
R13: The Grand Jury recommends that the Auditor-Controller’s Office assume the billing of the City of Lakeport and the City of Clearlake for services provided by the Animal Control Department. Response: Please refer to the response from the Animal Control Director. The Board agrees with the Animal Control Director in that the billing for services to the City of Lakeport and the City of Clearlake should continue to remain the responsibility of the Animal Control Department, as they deal with the Cities directly regarding the existing annual contracts.
Page 121
R14: The Grand Jury recommends that the County Purchasing Division be utilized to procure supplies for the Shelter as foods and other items may be purchased at a reduced cost when bought in large quantities. Response: Please refer to the response from the Animal Control Director. The Board of Supervisors agrees with this recommendation and supports the Animal Control Director’s efforts to pursue the procurement of low cost kibble for the shelter through special programs.
Page 121
R15: The Grand Jury recommends that the Animal Control Director devise a fail-safe procedure to avoid tragedies such as the loss of two adoptable animals who were in a very hot Animal Control truck for hours and allegedly expired due to the excessive heat. Further, all Animal Control trucks that provide transportation for animals should be equipped with air-conditioning units which continue to function after the ignition is shut off. Response: Please refer to the response from the Animal Control Director which disputes the incident reported by the Grand Jury. The Board of Supervisors has approved the purchase of new cooling units for all service trucks.
Page 121
R16: The Grand Jury recommends that the 2003/2004 Grand Jury, and all subsequent Grand Juries, inspect the Animal Control facilities on an annual basis, interview staff at the facility and prepare a report addressing the current state of the Department and the animals. Response: Please refer to the response from the Animal Control Director. The Board Hon. David W. Herrick Re: Response to 02-03 Grand Jury Report September 9, 2003 agrees with this recommendation. C. Lake County Audit Committee
Page 121
Findings & Recommendations 6 findings
F1: Thanks to a $450,000 grant from the Federal Department of Homeland Security, the County purchased a state-of-the-art mobile command trailer to be used in emergencies. Unfortunately, the Department has only one truck available in the County capable of moving this trailer. Within the trailer there are a number of highly sophisticated communication units which require considerable time and effort by Department personnel to learn. There is a volunteer group who is also learning how to use this equipment.
F2: There are 3,100 people employed by the County, all of whom agreed, as a condition of employment, to be the “First Responders” in an emergency event. Fewer than 10% of the employees have participated in any training the County has offered. Summary:The OES is responsible for training, advance communication, public education and grant administration through Homeland Security. This is an enormous task to have been placed under the Sheriffs Department without providing the funding for the education of personnel needed to coordinate this service. There are a number of frequent emergencies (small fires, floods, vehicle accidents) that the county is prepared to handle; however, this is not the case for any sort of widespread, large scale event such as an avian flu outbreak, or catastrophic earthquake. Even in such catastrophic events, the Federal Government has stated that local agencies will need to be able to handle their own emergency services. There will be no State or Federal aid that can be relied upon.
F3: The site is made available to probation and parole officers for drug testing.
F4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
F5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
F6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM
Additional Recommendations 7

Not linked to specific findings.

R1: The jail is a holding facility where adults arrested are pre-booked and transported during the day to the County Jail in Lakeport. Juveniles arrested are transported immediately to Juvenile Hall in Lakeport. The facility meets all State and County requirements for a police department.
R2: The Clearlake Police Station receives 21,000 calls annually and makes 5.69 arrests daily.
R3: The site is made available to probation and parole officers for drug testing.
R4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
R5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
R6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM Recommendations None Response Requested: None http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (2 of 2)4/17/2007 3:02:56 PM LAKE COUNTY FIRE DEPARTMENTS/DISTRICTS Reason for Investigation:SITE VISIT
R7: Clear Lake Riviera Association Building Committee Member. After much discussion on this complaint, the Grand Jury clarified that the role of the Public Works Committee is not to take sides with either party in this dispute. Our concern is whether the county has http://www.co.lake.ca.us/generalinformation/grandjury/report0506/specialtreatment.html (1 of 2)4/17/2007 3:03:02 PM acted appropriately. Recommendations That the County of Lake employees who are involved with the construction of new residences with view considerations should engage in public awareness activities. We further recommend that the county consider the appointment of a county ombudsman to help in resolving disputes between citizens where county regulations and codes are involved and take into consideration the interests of ALL parties immediately affected by the project. The County is working within the County and State Building Codes; however, the county should be looking into working towards establishing compatibility between homeowner’s associations and county building codes. We are sure that if beautiful lake views were taken away, adjoining property owners would be very upset as well as suffer from a devaluation of property. We recommend that the Planning Division of the County Community Development Department consider the feasibility of establishing infringement regulations of lake and mountain vistas. RESPONSE REQUESTED:
Findings & Recommendations 6 findings
F1: Thanks to a $450,000 grant from the Federal Department of Homeland Security, the County purchased a state-of-the-art mobile command trailer to be used in emergencies. Unfortunately, the Department has only one truck available in the County capable of moving this trailer. Within the trailer there are a number of highly sophisticated communication units which require considerable time and effort by Department personnel to learn. There is a volunteer group who is also learning how to use this equipment.
F2: There are 3,100 people employed by the County, all of whom agreed, as a condition of employment, to be the “First Responders” in an emergency event. Fewer than 10% of the employees have participated in any training the County has offered. Summary:The OES is responsible for training, advance communication, public education and grant administration through Homeland Security. This is an enormous task to have been placed under the Sheriffs Department without providing the funding for the education of personnel needed to coordinate this service. There are a number of frequent emergencies (small fires, floods, vehicle accidents) that the county is prepared to handle; however, this is not the case for any sort of widespread, large scale event such as an avian flu outbreak, or catastrophic earthquake. Even in such catastrophic events, the Federal Government has stated that local agencies will need to be able to handle their own emergency services. There will be no State or Federal aid that can be relied upon.
F3: The site is made available to probation and parole officers for drug testing.
F4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
F5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
F6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM
Additional Recommendations 7

Not linked to specific findings.

R1: The jail is a holding facility where adults arrested are pre-booked and transported during the day to the County Jail in Lakeport. Juveniles arrested are transported immediately to Juvenile Hall in Lakeport. The facility meets all State and County requirements for a police department.
R2: The Clearlake Police Station receives 21,000 calls annually and makes 5.69 arrests daily.
R3: The site is made available to probation and parole officers for drug testing.
R4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
R5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
R6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM Recommendations None Response Requested: None http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (2 of 2)4/17/2007 3:02:56 PM LAKE COUNTY FIRE DEPARTMENTS/DISTRICTS Reason for Investigation:SITE VISIT
R7: Clear Lake Riviera Association Building Committee Member. After much discussion on this complaint, the Grand Jury clarified that the role of the Public Works Committee is not to take sides with either party in this dispute. Our concern is whether the county has http://www.co.lake.ca.us/generalinformation/grandjury/report0506/specialtreatment.html (1 of 2)4/17/2007 3:03:02 PM acted appropriately. Recommendations That the County of Lake employees who are involved with the construction of new residences with view considerations should engage in public awareness activities. We further recommend that the county consider the appointment of a county ombudsman to help in resolving disputes between citizens where county regulations and codes are involved and take into consideration the interests of ALL parties immediately affected by the project. The County is working within the County and State Building Codes; however, the county should be looking into working towards establishing compatibility between homeowner’s associations and county building codes. We are sure that if beautiful lake views were taken away, adjoining property owners would be very upset as well as suffer from a devaluation of property. We recommend that the Planning Division of the County Community Development Department consider the feasibility of establishing infringement regulations of lake and mountain vistas. RESPONSE REQUESTED:
Findings & Recommendations 6 findings
F1: Thanks to a $450,000 grant from the Federal Department of Homeland Security, the County purchased a state-of-the-art mobile command trailer to be used in emergencies. Unfortunately, the Department has only one truck available in the County capable of moving this trailer. Within the trailer there are a number of highly sophisticated communication units which require considerable time and effort by Department personnel to learn. There is a volunteer group who is also learning how to use this equipment.
F2: There are 3,100 people employed by the County, all of whom agreed, as a condition of employment, to be the “First Responders” in an emergency event. Fewer than 10% of the employees have participated in any training the County has offered. Summary:The OES is responsible for training, advance communication, public education and grant administration through Homeland Security. This is an enormous task to have been placed under the Sheriffs Department without providing the funding for the education of personnel needed to coordinate this service. There are a number of frequent emergencies (small fires, floods, vehicle accidents) that the county is prepared to handle; however, this is not the case for any sort of widespread, large scale event such as an avian flu outbreak, or catastrophic earthquake. Even in such catastrophic events, the Federal Government has stated that local agencies will need to be able to handle their own emergency services. There will be no State or Federal aid that can be relied upon.
F3: The site is made available to probation and parole officers for drug testing.
F4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
F5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
F6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM
Additional Recommendations 7

Not linked to specific findings.

R1: The jail is a holding facility where adults arrested are pre-booked and transported during the day to the County Jail in Lakeport. Juveniles arrested are transported immediately to Juvenile Hall in Lakeport. The facility meets all State and County requirements for a police department.
R2: The Clearlake Police Station receives 21,000 calls annually and makes 5.69 arrests daily.
R3: The site is made available to probation and parole officers for drug testing.
R4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
R5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
R6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM Recommendations None Response Requested: None http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (2 of 2)4/17/2007 3:02:56 PM LAKE COUNTY FIRE DEPARTMENTS/DISTRICTS Reason for Investigation:SITE VISIT
R7: Clear Lake Riviera Association Building Committee Member. After much discussion on this complaint, the Grand Jury clarified that the role of the Public Works Committee is not to take sides with either party in this dispute. Our concern is whether the county has http://www.co.lake.ca.us/generalinformation/grandjury/report0506/specialtreatment.html (1 of 2)4/17/2007 3:03:02 PM acted appropriately. Recommendations That the County of Lake employees who are involved with the construction of new residences with view considerations should engage in public awareness activities. We further recommend that the county consider the appointment of a county ombudsman to help in resolving disputes between citizens where county regulations and codes are involved and take into consideration the interests of ALL parties immediately affected by the project. The County is working within the County and State Building Codes; however, the county should be looking into working towards establishing compatibility between homeowner’s associations and county building codes. We are sure that if beautiful lake views were taken away, adjoining property owners would be very upset as well as suffer from a devaluation of property. We recommend that the Planning Division of the County Community Development Department consider the feasibility of establishing infringement regulations of lake and mountain vistas. RESPONSE REQUESTED:
Findings & Recommendations 6 findings
F1: Thanks to a $450,000 grant from the Federal Department of Homeland Security, the County purchased a state-of-the-art mobile command trailer to be used in emergencies. Unfortunately, the Department has only one truck available in the County capable of moving this trailer. Within the trailer there are a number of highly sophisticated communication units which require considerable time and effort by Department personnel to learn. There is a volunteer group who is also learning how to use this equipment.
F2: There are 3,100 people employed by the County, all of whom agreed, as a condition of employment, to be the “First Responders” in an emergency event. Fewer than 10% of the employees have participated in any training the County has offered. Summary:The OES is responsible for training, advance communication, public education and grant administration through Homeland Security. This is an enormous task to have been placed under the Sheriffs Department without providing the funding for the education of personnel needed to coordinate this service. There are a number of frequent emergencies (small fires, floods, vehicle accidents) that the county is prepared to handle; however, this is not the case for any sort of widespread, large scale event such as an avian flu outbreak, or catastrophic earthquake. Even in such catastrophic events, the Federal Government has stated that local agencies will need to be able to handle their own emergency services. There will be no State or Federal aid that can be relied upon.
F3: The site is made available to probation and parole officers for drug testing.
F4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
F5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
F6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM
Additional Recommendations 7

Not linked to specific findings.

R1: The jail is a holding facility where adults arrested are pre-booked and transported during the day to the County Jail in Lakeport. Juveniles arrested are transported immediately to Juvenile Hall in Lakeport. The facility meets all State and County requirements for a police department.
R2: The Clearlake Police Station receives 21,000 calls annually and makes 5.69 arrests daily.
R3: The site is made available to probation and parole officers for drug testing.
R4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
R5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
R6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM Recommendations None Response Requested: None http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (2 of 2)4/17/2007 3:02:56 PM LAKE COUNTY FIRE DEPARTMENTS/DISTRICTS Reason for Investigation:SITE VISIT
R7: Clear Lake Riviera Association Building Committee Member. After much discussion on this complaint, the Grand Jury clarified that the role of the Public Works Committee is not to take sides with either party in this dispute. Our concern is whether the county has http://www.co.lake.ca.us/generalinformation/grandjury/report0506/specialtreatment.html (1 of 2)4/17/2007 3:03:02 PM acted appropriately. Recommendations That the County of Lake employees who are involved with the construction of new residences with view considerations should engage in public awareness activities. We further recommend that the county consider the appointment of a county ombudsman to help in resolving disputes between citizens where county regulations and codes are involved and take into consideration the interests of ALL parties immediately affected by the project. The County is working within the County and State Building Codes; however, the county should be looking into working towards establishing compatibility between homeowner’s associations and county building codes. We are sure that if beautiful lake views were taken away, adjoining property owners would be very upset as well as suffer from a devaluation of property. We recommend that the Planning Division of the County Community Development Department consider the feasibility of establishing infringement regulations of lake and mountain vistas. RESPONSE REQUESTED:
Findings & Recommendations 6 findings
F1: Thanks to a $450,000 grant from the Federal Department of Homeland Security, the County purchased a state-of-the-art mobile command trailer to be used in emergencies. Unfortunately, the Department has only one truck available in the County capable of moving this trailer. Within the trailer there are a number of highly sophisticated communication units which require considerable time and effort by Department personnel to learn. There is a volunteer group who is also learning how to use this equipment.
F2: There are 3,100 people employed by the County, all of whom agreed, as a condition of employment, to be the “First Responders” in an emergency event. Fewer than 10% of the employees have participated in any training the County has offered. Summary:The OES is responsible for training, advance communication, public education and grant administration through Homeland Security. This is an enormous task to have been placed under the Sheriffs Department without providing the funding for the education of personnel needed to coordinate this service. There are a number of frequent emergencies (small fires, floods, vehicle accidents) that the county is prepared to handle; however, this is not the case for any sort of widespread, large scale event such as an avian flu outbreak, or catastrophic earthquake. Even in such catastrophic events, the Federal Government has stated that local agencies will need to be able to handle their own emergency services. There will be no State or Federal aid that can be relied upon.
F3: The site is made available to probation and parole officers for drug testing.
F4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
F5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
F6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM
Additional Recommendations 7

Not linked to specific findings.

R1: The jail is a holding facility where adults arrested are pre-booked and transported during the day to the County Jail in Lakeport. Juveniles arrested are transported immediately to Juvenile Hall in Lakeport. The facility meets all State and County requirements for a police department.
R2: The Clearlake Police Station receives 21,000 calls annually and makes 5.69 arrests daily.
R3: The site is made available to probation and parole officers for drug testing.
R4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
R5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
R6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM Recommendations None Response Requested: None http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (2 of 2)4/17/2007 3:02:56 PM LAKE COUNTY FIRE DEPARTMENTS/DISTRICTS Reason for Investigation:SITE VISIT
R7: Clear Lake Riviera Association Building Committee Member. After much discussion on this complaint, the Grand Jury clarified that the role of the Public Works Committee is not to take sides with either party in this dispute. Our concern is whether the county has http://www.co.lake.ca.us/generalinformation/grandjury/report0506/specialtreatment.html (1 of 2)4/17/2007 3:03:02 PM acted appropriately. Recommendations That the County of Lake employees who are involved with the construction of new residences with view considerations should engage in public awareness activities. We further recommend that the county consider the appointment of a county ombudsman to help in resolving disputes between citizens where county regulations and codes are involved and take into consideration the interests of ALL parties immediately affected by the project. The County is working within the County and State Building Codes; however, the county should be looking into working towards establishing compatibility between homeowner’s associations and county building codes. We are sure that if beautiful lake views were taken away, adjoining property owners would be very upset as well as suffer from a devaluation of property. We recommend that the Planning Division of the County Community Development Department consider the feasibility of establishing infringement regulations of lake and mountain vistas. RESPONSE REQUESTED:
Findings & Recommendations 10 findings
F1: The policies and documentation procedured are thorough and training manuals are available.
F2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
F3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending.
F4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
F5: The Calpine facility is one of a few in the world producing clean, renewable energy.
F6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
F7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
F8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures.
F9: Insufficient oversight of recipients.
F10: Insufficient funding problems for IHSS.
Additional Recommendations 10

Not linked to specific findings.

R1: LAFCO in its present form, although mandated by State Law, provides little, if any benefits to the citizens of Lake County.
R2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
R3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending. Recommendations
R4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
R5: The Calpine facility is one of a few in the world producing clean, renewable energy.
R6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
R7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
R8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures. Recommendations Calpine needs to be more forthcoming regarding its involvement in increased occurrences of seismic activity surrounding its wells. Response Requested: Lake County Special Districts Administrator Lake County Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (2 of 2)4/17/2007 3:05:48 PM 2004/2005 Grand Jury Report VARIOUS WATER DISTRICTS AND WASTEWATER TREATMENT PLANTS Reason for Investigation: Large spills of untreated wastewater, water hook-up moratoriums, media coverage of questionable water analysis procedures - these problems as reported in the media prompted the Public Services Committee to randomly look into some water districts around the Lake. Summary: In preparation for the following comments, the Committee made site visits to some water districts, two wastewater treatment plants, Calpine and the Office of Emergency Services.
R9: Insufficient oversight of recipients.
R10: Insufficient funding problems for IHSS. Recommendations
Findings & Recommendations 6 findings
F1: Thanks to a $450,000 grant from the Federal Department of Homeland Security, the County purchased a state-of-the-art mobile command trailer to be used in emergencies. Unfortunately, the Department has only one truck available in the County capable of moving this trailer. Within the trailer there are a number of highly sophisticated communication units which require considerable time and effort by Department personnel to learn. There is a volunteer group who is also learning how to use this equipment.
F2: There are 3,100 people employed by the County, all of whom agreed, as a condition of employment, to be the “First Responders” in an emergency event. Fewer than 10% of the employees have participated in any training the County has offered. Summary:The OES is responsible for training, advance communication, public education and grant administration through Homeland Security. This is an enormous task to have been placed under the Sheriffs Department without providing the funding for the education of personnel needed to coordinate this service. There are a number of frequent emergencies (small fires, floods, vehicle accidents) that the county is prepared to handle; however, this is not the case for any sort of widespread, large scale event such as an avian flu outbreak, or catastrophic earthquake. Even in such catastrophic events, the Federal Government has stated that local agencies will need to be able to handle their own emergency services. There will be no State or Federal aid that can be relied upon.
F3: The site is made available to probation and parole officers for drug testing.
F4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
F5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
F6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM
Additional Recommendations 7

Not linked to specific findings.

R1: The jail is a holding facility where adults arrested are pre-booked and transported during the day to the County Jail in Lakeport. Juveniles arrested are transported immediately to Juvenile Hall in Lakeport. The facility meets all State and County requirements for a police department.
R2: The Clearlake Police Station receives 21,000 calls annually and makes 5.69 arrests daily.
R3: The site is made available to probation and parole officers for drug testing.
R4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
R5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
R6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM Recommendations None Response Requested: None http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (2 of 2)4/17/2007 3:02:56 PM LAKE COUNTY FIRE DEPARTMENTS/DISTRICTS Reason for Investigation:SITE VISIT
R7: Clear Lake Riviera Association Building Committee Member. After much discussion on this complaint, the Grand Jury clarified that the role of the Public Works Committee is not to take sides with either party in this dispute. Our concern is whether the county has http://www.co.lake.ca.us/generalinformation/grandjury/report0506/specialtreatment.html (1 of 2)4/17/2007 3:03:02 PM acted appropriately. Recommendations That the County of Lake employees who are involved with the construction of new residences with view considerations should engage in public awareness activities. We further recommend that the county consider the appointment of a county ombudsman to help in resolving disputes between citizens where county regulations and codes are involved and take into consideration the interests of ALL parties immediately affected by the project. The County is working within the County and State Building Codes; however, the county should be looking into working towards establishing compatibility between homeowner’s associations and county building codes. We are sure that if beautiful lake views were taken away, adjoining property owners would be very upset as well as suffer from a devaluation of property. We recommend that the Planning Division of the County Community Development Department consider the feasibility of establishing infringement regulations of lake and mountain vistas. RESPONSE REQUESTED:
Findings & Recommendations 6 findings
F1: Thanks to a $450,000 grant from the Federal Department of Homeland Security, the County purchased a state-of-the-art mobile command trailer to be used in emergencies. Unfortunately, the Department has only one truck available in the County capable of moving this trailer. Within the trailer there are a number of highly sophisticated communication units which require considerable time and effort by Department personnel to learn. There is a volunteer group who is also learning how to use this equipment.
F2: There are 3,100 people employed by the County, all of whom agreed, as a condition of employment, to be the “First Responders” in an emergency event. Fewer than 10% of the employees have participated in any training the County has offered. Summary:The OES is responsible for training, advance communication, public education and grant administration through Homeland Security. This is an enormous task to have been placed under the Sheriffs Department without providing the funding for the education of personnel needed to coordinate this service. There are a number of frequent emergencies (small fires, floods, vehicle accidents) that the county is prepared to handle; however, this is not the case for any sort of widespread, large scale event such as an avian flu outbreak, or catastrophic earthquake. Even in such catastrophic events, the Federal Government has stated that local agencies will need to be able to handle their own emergency services. There will be no State or Federal aid that can be relied upon.
F3: The site is made available to probation and parole officers for drug testing.
F4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
F5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
F6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM
Additional Recommendations 7

Not linked to specific findings.

R1: The jail is a holding facility where adults arrested are pre-booked and transported during the day to the County Jail in Lakeport. Juveniles arrested are transported immediately to Juvenile Hall in Lakeport. The facility meets all State and County requirements for a police department.
R2: The Clearlake Police Station receives 21,000 calls annually and makes 5.69 arrests daily.
R3: The site is made available to probation and parole officers for drug testing.
R4: Most Clearlake Police Officers have been issued and are thoroughly trained in the proper use of Tasers.
R5: The Clearlake Police Department has twenty-five Officers including detectives, patrolmen and the chief.
R6: Clearlake has a Community Patrol which uses old Clearlake Police cars and is staffed by volunteers. The Police Chief praised their work. Summary:The site is checked for compliance every two years by the California State Board of Corrections. The Chief purchases used CHP cars at a cost of $ 5400.00 each as opposed to new Patrol cars at $ 30,000.00 each; this helps the Chief stay within his three million dollar annual budget. The site is very clean, areas are secure, occupied cells are checked and logged frequently, and a special holding cell is available for disabled persons arrested. http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (1 of 2)4/17/2007 3:02:56 PM Recommendations None Response Requested: None http://www.co.lake.ca.us/generalinformation/grandjury/report0506/clearlakepolicedept.html (2 of 2)4/17/2007 3:02:56 PM LAKE COUNTY FIRE DEPARTMENTS/DISTRICTS Reason for Investigation:SITE VISIT
R7: Clear Lake Riviera Association Building Committee Member. After much discussion on this complaint, the Grand Jury clarified that the role of the Public Works Committee is not to take sides with either party in this dispute. Our concern is whether the county has http://www.co.lake.ca.us/generalinformation/grandjury/report0506/specialtreatment.html (1 of 2)4/17/2007 3:03:02 PM acted appropriately. Recommendations That the County of Lake employees who are involved with the construction of new residences with view considerations should engage in public awareness activities. We further recommend that the county consider the appointment of a county ombudsman to help in resolving disputes between citizens where county regulations and codes are involved and take into consideration the interests of ALL parties immediately affected by the project. The County is working within the County and State Building Codes; however, the county should be looking into working towards establishing compatibility between homeowner’s associations and county building codes. We are sure that if beautiful lake views were taken away, adjoining property owners would be very upset as well as suffer from a devaluation of property. We recommend that the Planning Division of the County Community Development Department consider the feasibility of establishing infringement regulations of lake and mountain vistas. RESPONSE REQUESTED:
Findings & Recommendations 10 findings
F1: The policies and documentation procedured are thorough and training manuals are available.
F2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
F3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending.
F4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
F5: The Calpine facility is one of a few in the world producing clean, renewable energy.
F6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
F7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
F8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures.
F9: Insufficient oversight of recipients.
F10: Insufficient funding problems for IHSS.
Additional Recommendations 10

Not linked to specific findings.

R1: LAFCO in its present form, although mandated by State Law, provides little, if any benefits to the citizens of Lake County.
R2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
R3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending. Recommendations
R4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
R5: The Calpine facility is one of a few in the world producing clean, renewable energy.
R6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
R7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
R8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures. Recommendations Calpine needs to be more forthcoming regarding its involvement in increased occurrences of seismic activity surrounding its wells. Response Requested: Lake County Special Districts Administrator Lake County Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (2 of 2)4/17/2007 3:05:48 PM 2004/2005 Grand Jury Report VARIOUS WATER DISTRICTS AND WASTEWATER TREATMENT PLANTS Reason for Investigation: Large spills of untreated wastewater, water hook-up moratoriums, media coverage of questionable water analysis procedures - these problems as reported in the media prompted the Public Services Committee to randomly look into some water districts around the Lake. Summary: In preparation for the following comments, the Committee made site visits to some water districts, two wastewater treatment plants, Calpine and the Office of Emergency Services.
R9: Insufficient oversight of recipients.
R10: Insufficient funding problems for IHSS. Recommendations
Findings & Recommendations 10 findings
F1: The policies and documentation procedured are thorough and training manuals are available.
F2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
F3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending.
F4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
F5: The Calpine facility is one of a few in the world producing clean, renewable energy.
F6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
F7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
F8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures.
F9: Insufficient oversight of recipients.
F10: Insufficient funding problems for IHSS.
Additional Recommendations 10

Not linked to specific findings.

R1: LAFCO in its present form, although mandated by State Law, provides little, if any benefits to the citizens of Lake County.
R2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
R3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending. Recommendations
R4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
R5: The Calpine facility is one of a few in the world producing clean, renewable energy.
R6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
R7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
R8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures. Recommendations Calpine needs to be more forthcoming regarding its involvement in increased occurrences of seismic activity surrounding its wells. Response Requested: Lake County Special Districts Administrator Lake County Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (2 of 2)4/17/2007 3:05:48 PM 2004/2005 Grand Jury Report VARIOUS WATER DISTRICTS AND WASTEWATER TREATMENT PLANTS Reason for Investigation: Large spills of untreated wastewater, water hook-up moratoriums, media coverage of questionable water analysis procedures - these problems as reported in the media prompted the Public Services Committee to randomly look into some water districts around the Lake. Summary: In preparation for the following comments, the Committee made site visits to some water districts, two wastewater treatment plants, Calpine and the Office of Emergency Services.
R9: Insufficient oversight of recipients.
R10: Insufficient funding problems for IHSS. Recommendations
Findings & Recommendations 10 findings
F1: The policies and documentation procedured are thorough and training manuals are available.
F2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
F3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending.
F4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
F5: The Calpine facility is one of a few in the world producing clean, renewable energy.
F6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
F7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
F8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures.
F9: Insufficient oversight of recipients.
F10: Insufficient funding problems for IHSS.
Additional Recommendations 10

Not linked to specific findings.

R1: LAFCO in its present form, although mandated by State Law, provides little, if any benefits to the citizens of Lake County.
R2: The LAFCO Budget is excessive to some areas and, at best ambiguous in others.
R3: No mechanism is currently in place to control or even review the practices of LAFCO in its budgeting or spending. Recommendations
R4: In addition to producing clean energy for Northern California communities, Calpine is a prototype research facility in the geothermal genre.
R5: The Calpine facility is one of a few in the world producing clean, renewable energy.
R6: The subject of notably increased seismic activity in the Calpine area was inquired of, however was not sufficiently addressed.
R7: The overall operation appeared to be very clean. Production produced sulphur, or any other residue, was not apparent in the environment.
R8: Personnel were informed, willing to demonstrate the function of a myriad of equipment and http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (1 of 2)4/17/2007 3:05:48 PM demonstrated knowledge of safety procedures. Recommendations Calpine needs to be more forthcoming regarding its involvement in increased occurrences of seismic activity surrounding its wells. Response Requested: Lake County Special Districts Administrator Lake County Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0405/calpinegeothermal.html (2 of 2)4/17/2007 3:05:48 PM 2004/2005 Grand Jury Report VARIOUS WATER DISTRICTS AND WASTEWATER TREATMENT PLANTS Reason for Investigation: Large spills of untreated wastewater, water hook-up moratoriums, media coverage of questionable water analysis procedures - these problems as reported in the media prompted the Public Services Committee to randomly look into some water districts around the Lake. Summary: In preparation for the following comments, the Committee made site visits to some water districts, two wastewater treatment plants, Calpine and the Office of Emergency Services.
R9: Insufficient oversight of recipients.
R10: Insufficient funding problems for IHSS. Recommendations
Findings & Recommendations 7 findings
F1: Each District would maintain subordinate Chief Officers under one Fire Chief.
Page 58
F2: The administrative and operational needs of each District guided by one Chief will benefit employees as well as the public.
Page 58
F3: http://www.co.lake.ca.us/generalinformation/grandjury/report0304/fire.html (1 of 2)4/17/2007 3:06:54 PM County of Lake - 2003/2004 Grand Jury Report -Grand Jury Selection Districts will benefit from the shared training, equipment and personnel.
Page 58
F4: The capacity of the facility is 244 beds. On the day of the visit there were 204 inmates.
Page 60
F5: http://www.co.lake.ca.us/generalinformation/grandjury/report0304/detention.html (1 of 8)4/17/2007 3:06:55 PM County of Lake - 2003/2004 Grand Jury Report -Grand Jury Selection The Jail Commander’s interaction with inmates was firm but respectful, polite and courteous.
Page 60
F6: Medical personnel are on site at all times. If higher-level medical care is required, on-call medical assistance is available from Sutter Lakeside Hospital.
Page 61
F7: Due to budget constraints, six personnel positions were unfilled.
Page 61
Additional Recommendations 3

Not linked to specific findings.

R1: The Grand Jury recommends that the Administration allocate funding to provide adequate and appropriate undergarments for the female population.
Page 62
R2: The Grand Jury recommends that any person incarcerated in juvenile hall, regardless of age, should be allowed to further their education.
Page 62
R3: The Grand Jury recommends that the kitchen be reopened and integrated with a Regional Occupational Program (ROP). This will provide learning job skills, building self-esteem and being a responsible and productive person in our society. REMARKS: On our second visit, we were given full access to the children without any supervision from the staff. We picked at random six wards (3 boys and 3 girls) to interview. These children spoke very highly of the staff. The Grand Jury commends the staff of the Juvenile Hall for their dedication and loyalty to our community by making better citizens of the children in spite of budget constraints. RESPONSE REQUESTED: Steven Buchholz, Chief, Probation Department Lake County Board of Supervisors Konocti Conservation Camp #27 BACKGROUND: http://www.co.lake.ca.us/generalinformation/grandjury/report0304/detention.html (3 of 8)4/17/2007 3:06:55 PM County of Lake - 2003/2004 Grand Jury Report -Grand Jury Selection The Konocti Conservation Camp #27, off Highway 29, was opened in April 1961. The California Department of Forestry and Fire Protection (CDF) and the California Department of Corrections (CDC) joined to provide inmate fire crews for fire suppression activities in the Sonoma, Lake, Napa and Mendocino County areas. Konocti Camp operates both a Mobile Kitchen Unit and a Mechanic’s Support Unit. The majority of inmates are laborers; skilled inmates consist of mechanics, clerks, cooks, plumbers, welders, carpenters and electricians. Inmates are selected and trained at California Correctional Center near Susanville and then assigned to the Konocti Conservation Camp. In order to be placed at the Camp, inmates cannot have any sex related offenses, escape, arson, or high violence potential. Most inmates are serving time for alcohol or drug related offenses spending the last of their sentence at the Camp. A minimum security 110-man facility is staffed by seven Correctional Officers, one Correctional Sergeant and one Correctional Lieutenant (Camp Commander) from CDC and ten Fire Crew Captains, one heavy Equipment Mechanic, one Office Technician and one Assistant Chief (Division Chief) from CDF. Camp is open dormitories, a dining hall staffed with inmate cooks and supervised by CDC staff providing around-the-clock, seven-day-a-week supervision of inmates while in Camp. In the first eleven months of the 2003 calendar year, inmates responded to approximately 105,000 hours of emergency fires and floods saving taxpayers $2,327,220.00 year to date. Additionally, the Camp Inmates have provided 20,152 hours of project and conservation work to local communities, 135,192 hours for State Agencies and 13,992 hours for Federal Agencies. COMMITTEE ACTION: On December 4, 2003, members of the Grand Jury met Robert Brisco, Camp Commander for the California Department of Corrections and Mark Reina, Division Chief for the California Department of Forestry and Fire Protection. A presentation was given explaining the Camp’s purpose and function prior to touring the facility. Tour included dorms, workshops, recreation and food service areas concluding with a professionally prepared luncheon by the inmate kitchen staff.
Page 62
Findings & Recommendations 1 findings
F1: Although the Clearlake Holding Facility for animals is temporary, it was found to be inadequate and unsafe.
Page 79
Additional Recommendations 1

Not linked to specific findings.

R1: That a new location and holding facility in Clearlake should be found and implemented immediately. ADDITIONAL RECOMMENDATION: The Grand Jury recommends that the 2004-2005 Grand Jury follow-up on Recommendation 1 and that http://www.co.lake.ca.us/generalinformation/grandjury/report0304/animalcontrol.html (1 of 2)4/17/2007 3:06:57 PM County of Lake - 2003/2004 Grand Jury Report -Grand Jury Selection all subsequent Grand Juries inspect the Animal Control facilities on an annual basis pursuant to Penal Code Section 925. REMARKS: We find the new Director of Animal Care and Control to be capable, well trained and enthusiastic about her position. We commend the Department in its efforts to improve the conditions of the animals in Lake County. RESPONSE REQUESTED: Lake County Animal Care and Control Lake County Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0304/animalcontrol.html (2 of 2)4/17/2007 3:06:57 PM LAKE COUNTY GRAND JURY FINAL REPORTS 1990 ~ 1991 ~ 1992 ~ 1993 ~ 1994 ~ 1995 ~ 1996 ~ 1997 ~ 1998 ~ 1999 ~ 2000 ~ 2001 ~ 2002 ~ 2003 ~ COUNTY AGENCY 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 Government & Financial Administrative Officer X Assessor - Recorder C X C X X Auditor / Controller X X X X X X Board of Supervisors X Code Enforcement C C County Clerk County Counsel X Financial Admin/Budgets X X Independent Auitors X X X Information Technology X X LAFCO X Marketing Dept / Visitors Center V X X X Personnel X X Purchasing X Registrar of Voters X Risk Management X Treasurer / Tax Collector X X X C X X Cemetery Districts V X X X X X X CX Citizen Advisory Boards Community Development X X X CCC Economic Development X Grand Jury X Hospital Districts V C C V X X Housing Development C Redevelopment Water Districts C X C X C C City of Clearlake X C X C C Clearlake Chamber of Commerce C C City of Lakeport C C Lakeport Chamber of Commerce X Public Defender District Attorney Superior Court X X X X Traffic Court C=Citizen Complaint V=Site Visit X=Inquiry LAKE COUNTY GRAND JURY FINAL REPORTS 1990 ~ 1991 ~ 1992 ~ 1993 ~ 1994 ~ 1995 ~ 1996 ~ 1997 ~ 1998 ~ 1999 ~ 2000 ~ 2001 ~ 2002 ~ 2003 ~ COUNTY AGENCY 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 Health, Schools & Safety Alcohol & Other Drugs X Adult Protective Services C Child Protective Services X X X X Environmental Health X X V In Home Support Services X Health Services X X V Mental Health CCV Public Health X Senior Centers X Social Services V V V X C V X X X Veterans Services V School Districts/Office of Educ. V XX CC Kelseyville Unified School District C V Konocti Unified School District X C V X V C X X Lakeport Unified School District Lucerne Unified School District V Middletown Unified School District V X Upper Lake Unified School District Hill Rd Correctional Facility V V V C V V V V V V V V C V VCCC VCCC Juvenile Hall V V V V V V V V V V V V V Konocti Conservation Camp #27 V V V South Lake Court Holding Facility V Main Court Holding Facility V Clearlake Police Holding Facility V Clearlake Police V C V V V V C Lakeport Police V V V V C Office of ER Services X X X Sheriff / Coroner X X X C C C Probation Department X X Clearlake Oaks Fire District V Kelseyville Fire District V C Lakeport Fire District V C=Citizen Complaint V=Site Visit X=Inquiry LAKE COUNTY GRAND JURY FINAL REPORTS 1990 ~ 1991 ~ 1992 ~ 1993 ~ 1994 ~ 1995 ~ 1996 ~ 1997 ~ 1998 ~ 1999 ~ 2000 ~ 2001 ~ 2002 ~ 2003 ~ COUNTY AGENCY 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 Lakeshore Fire District V V Lower Lake Fire District V Lucerne Fire District V V Nice Fire District V V V C South Lake Fire District C C X C C X X C X X Upper Lake Fire District V JPA (Joint Powers Authority) Fire X Public Works & Public Services Agricultural Comm C X Vector (Mosquito Abatement) Ctrl C Air Quality Mgmnt X X Animal Care and Control V V V C V V V V C X X VCCV Planning & Building Inspection X C C C CC Public Services X X X Buildings & Grounds X Libraries V X X Museums V Parks X Bradley Mercury Mine V V X V Calpine Geothermal Fields V X V V X V X C X X X V Clear Lake Dam V Homestake McLaughlin Mine V V X V X V V Taylor Planetarium & Observatory Sanitation / Waste Water V V C V C V V X Solid Waste X C V X C VX Recycling Centers VXV Public Works C C X Flood Control V X V X C C C Survey / Grading / Engineers X C Roads X C C C X X Airport X Central Garage V V X V Transit Authority X C=Citizen Complaint V=Site Visit X=Inquiry
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Findings & Recommendations 3 findings
F1: Safety issues of concern were addressed through signage and on ground separation of different classes of vehicles.
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F2: The Committee finds that the sulfate leak is being addressed with all possible speed.
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F3: The Committee finds, after investigation, that contaminated ground water (due to the leak) filtration by outside means would cost the County approximately 1.4 to 2.4 million dollars initially and $8,000.00 to $8,500.00 per month. Constructing an onsite treatment plant would cost plus or minus $200,000.00.
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Additional Recommendations 2

Not linked to specific findings.

R1: The Committee recommends that safety remain foremost in the operation of the Eastlake Landfill.
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R3: After reviewing information provided by the Public Services Department, we recommend the installation of a County owned, onsite filtration system as the most efficient and cost effective method of maintaining ground water standards. REMARKS: The Grand Jury commends the Public Services Director and staff, members of the County Diversion Task Force and employees of the Eastlake Landfill for their diligence and cooperation in assuring that Lake County’s waste management systems are in compliance with State standards and public concern. Further, the Grand Jury appreciates the Public Services Department’s timely action regarding the interim report on safety issues. RESPONSE REQUESTED: None http://www.co.lake.ca.us/generalinformation/grandjury/report0304/landfill.html (2 of 3)4/17/2007 3:06:53 PM County of Lake - 2003/2004 Grand Jury Report -Grand Jury Selection http://www.co.lake.ca.us/generalinformation/grandjury/report0304/landfill.html (3 of 3)4/17/2007 3:06:53 PM
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Findings & Recommendations 5 findings
F1: The CDD’s initial inspections did not reflect the defects resulting in four code violations. Reinspections requested by the Complainant were also in error.
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F2: Although the complainant was a major factor in extending this process, the CDD could have acted more expeditiously.
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F3: The retreat had operated under a Major Use Permit during the years 1970 to 1985 in five-year increments. Also, we found when the site was Timber Preserved Zoned (December 1, 1981), the retreat was under a legal MUP. (See “footnote” at the end of Complaint 2 for Zoning Ordinance.) The new operators of the retreat had not been informed by the CDD that the Major Use Permit had expired in 1985 (current CDD policy does not inform of permit expirations). The retreat continued to operate with all other permits in place until 2002 when a complaint was filed. CDD was unaware that the retreat was still in operation without “the permit” for 17 years. (See 60.1 Expiration)
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F4: The South Lake County Fire Protection District completed a fire safety plan for the retreat on April 29, 2004. This report addresses areas requiring compliance in a given time frame in order to continue operation. http://www.co.lake.ca.us/generalinformation/grandjury/report0304/comdev.html (4 of 8)4/17/2007 3:06:50 PM County of Lake - 2003/2004 Grand Jury Report -Grand Jury Selection
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F5: http://www.co.lake.ca.us/generalinformation/grandjury/report0304/comdev.html (7 of 8)4/17/2007 3:06:50 PM County of Lake - 2003/2004 Grand Jury Report -Grand Jury Selection The Grand Jury finds that most of the planned infrastructure has not been completed through two different developers. The fire department had approved narrow streets because of the planned off-street parking, which has never been constructed. The original subdivision report called for: 1. A 52 space enclosed RV storage facility. 2. A solid fence on the west side of the development to act as a noise buffer to a State Highway. 3. A recreation area, which was to include tennis, courts, swimming pool, community center and open space walkways to equal 4.3 acres. The original infrastructure was completed and signed off by the County. The new infrastructure that was relocated to the top of the hill has not been satisfactorily completed. On-street parking, roads and drives within the subdivision are currently usable as one-way traffic. The swimming pool, as noted in
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Additional Recommendations 5

Not linked to specific findings.

R1: The County Building Inspectors insure a complete and correct inspection as per building codes.
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R2: The CDD should use all State and Local resources to resolve complaints REMARKS: A second complaint received from the same complainant on November 16, 2003 was found to be out of our purview. Although we recognize that there are faults on both sides, there must be policies and procedures that could be implemented or followed by the CDD alleviating similar problems in the future. COMPLAINT NUMBER 2: PURPOSE: Investigation of Lake County CDD in response to a Citizen Complaint dated November 16, 2003. http://www.co.lake.ca.us/generalinformation/grandjury/report0304/comdev.html (2 of 8)4/17/2007 3:06:50 PM County of Lake - 2003/2004 Grand Jury Report -Grand Jury Selection BACKGROUND: Complainant alleges CDD failed to follow-up on a Notice of Nuisance involving a retreat operating in southern Lake County without a valid Major Use Permit. It was also alleged, due to the retreat’s location in a possible fire-danger area, the retreat should not be in operation without proper fire safety procedures. The complainant also states the CDD is not performing its enforcement duties within an acceptable time frame. COMMITTEE ACTION: Between February 2004 and April 2004, the Committee interviewed the complainant, the director of the retreat in question, viewed the retreat site, requested and received documents from CDD, interviewed the County Supervisor of District One, Director and key members of CDD.
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R3: Due to the prior co-existence of the Timber Preserve Zone and retreat, we recommend the rescinding of the current NON and the issuance of a temporary major use permit for the retreat until a retreat designation is added to the TPZ zoning.
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R4: The South Lake County Fire Protection District and the Retreat should continue to work together towards fire safe compliance. REMARKS: Due to the retreat’s non-profit status and the fact it has been in operation since 1955 and had a legal Major Use Permit until 1985, we recommend the permit fees be “grandfathered” to the original permit of July 2, 1970 and waived. Footnote: Lake County Zoning Ordinance dated February 27, 2003, Article 59, Sec. 21-59, 59.1 states: Non-conforming uses of land, buildings or structures: Except as otherwise provided in this section, the lawful use of land, buildings or structures existing at the time of the adoption of any zoning district may be continued, although the particular use, building or structure does not conform to the regulations specified by this Chapter for the district in which the particular use, building or structure is located. No such use or building shall be enlarged or increased, nor be extended to occupy a greater area than that occupied by such use at the time of adoption of this Ordinance. 60.1 Expiration: …If any use permitted by one of these permits is abandoned for a period of 2 years, then the permit as it relates to that use shall expire and be null and void, and any subsequent use of the property shall conform to the current regulations of the particular zoning district in which the property is located. … COMPLAINT NUMBER 3 PURPOSE: Investigation of Lake County CDD in response to a citizen’s complaint dated January 26, 2004. BACKGROUND: Complaint alleges CDD has neglected a north Lakeport subdivision for more than 20 years. The complainant lists: 1. A pool built and not completed. 2. CDD Building Inspectors were not thorough when verifying lot lines. http://www.co.lake.ca.us/generalinformation/grandjury/report0304/comdev.html (5 of 8)4/17/2007 3:06:50 PM County of Lake - 2003/2004 Grand Jury Report -Grand Jury Selection 3. CDD did not keep current as to project development. 4. CDD disregarded the California DRE’s Desist and Refrain Order. 5. CDD allowed building prior to infrastructure completion. COMMITTEE ACTION: Between February 2004 and April 2004, the Committee visited the subdivision to meet with the complainant, requested and received documents from CDD, interviewed the complainant, District 4 Supervisor, the Director and key members of CDD. Throughout the investigation this Committee corresponded with the California DRE.
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R5: Prior to further construction by any developer, all of the originally planned infrastructure should be in place. We recommend that any new developments in the County of Lake have their infrastructure in place before the first house is built. REMARKS Although citizens and buyers beware we find the CDD culpable in all three complaints. We recommend the CDD establish a formal Oversight and Review Committee to facilitate interdepartmental communications to review all relative permit and Notice of Nuisance activity. Programs must be available to track and notify the County and public of issues and deadlines; this will keep important information from falling through the cracks. We recommend the 2004/2005 Grand Jury follow through with this investigation. RESPONSE REQUESTED: Lake County Board of Supervisors Director of Lake County Community Development Department http://www.co.lake.ca.us/generalinformation/grandjury/report0304/comdev.html (8 of 8)4/17/2007 3:06:50 PM
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Findings & Recommendations 15 findings
F1: Recruitment and retention of staff have been and continue to be a serious problem. At present, there are only two new Animal Control Officers I, plus the Director, to cover the entire County. As well, the Grand Jury is concerned about the high number of “extra-help” 900-hour employees used in the Shelter. The Director lacks management experience, having been an Animal Control Officer II for only two years before being appointed Interim Director and then Director. Struggling just to maintain day-to-day operations, she is at risk of falling into the trap of hiring warm bodies just to fill positions, especially in the Shelter, rather than searching for qualified applicants. She may be tempted to use new hires to try to patch up old problems instead of creating a healthy working environment in which employees can succeed and excel. Even the most dedicated staff members cannot perform their jobs well if they do not receive proper guidance and recognition or lack established routinized procedures. Animal Control operations are particularly vulnerable to staffing problems, poor morale, and high employee turnover because the work is physically demanding, emotionally stressful (and sometimes devastating), and the wages, at all levels, appear to be non- competitive. http://www.co.lake.ca.us/generalinformation/grandjury/report0203/animalcontrol.html (3 of 9)4/17/2007 3:07:51 PM County of Lake - 2002/2003 Grand Jury Report -Lake County Animal Control
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F2: While County Administration appears to be taking a closer interest in the issues confronting Animal Control, there appear to be few opportunities for the Director to meet with the Board of Supervisors in person. To the Grand Jury’s knowledge, only one of the current Supervisors has bothered to visit Animal Control.
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F3: As emphasized by the Sheriff in his report, the Department lacks a Mission Statement. As needless as such a thing may seem to the Director, when her plate is already so full, an energizing Mission Statement that reaffirms a reverence for life can provide a focus around which to organize employees and often disparate activities and conflicting demands, and further serves as a useful reminder of “What it’s all about.” For example, the Mission Statement of the Marin Humane Society reads, “Guided by the humane ethic, it is the mission of the Marin Humane Society to protect animals from neglect, abuse, and exploitation, to advocate for their interests and welfare, and to inspire awareness and compassion for all living things.” http://www.co.lake.ca.us/generalinformation/grandjury/report0203/animalcontrol.html (4 of 9)4/17/2007 3:07:51 PM County of Lake - 2002/2003 Grand Jury Report -Lake County Animal Control
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F4: The Policies and Procedures Manual is years outdated. Employees with only verbal instruction in the Department’s policies and procedures may be subject to incomplete or inconsistent teaching, as well as manifest inconsistent performance of their duties.
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F5: The Animal Control Officers appear not to scan new impounds consistently for the presence of a microchip.
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F6: During the last two “emergencies” during which the Emergency Operations Center was activated, one a forest fire and the other a flood, the emergency was handled but not in accordance with the Official Plan.
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F7: On the Grand Jury’s last visit, at a time when the Shelter was open to the public, the kennels smelled and appeared to have been hastily washed down after the Jurors’ arrival. The towels in the cat cages and puppy pens appeared unclean. On this occasion, the Grand Jury found the kennel staff without smocks and nametags despite the earlier institution of a “uniform,” and the dress of some office personnel was considered inappropriate.
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F8: The Grand Jury heard many complaints about animal “emotional abuse” in the Shelter, often attributed to the employees’ “need to survive” psychologically. Officers and kennel workers participating in daily euthanasia sessions are prone to loss of empathy as a defense mechanism. As all feral cats are killed after three days, workers may no longer care that the feral cats are further traumatized by placement in uncovered cages or that, when pregnant, may deliver prematurely due to their stress or that their kittens may be ill and die shortly. The employees may resist bringing in more animals, treat the animals roughly, or refrain from attending to, or walking, the dogs. For a time, the dogs were comforted by being given a fresh blanket to lie upon after cages were cleaned – a practice followed in all enlightened shelters these days – but the practice allegedly was truncated due to the “extra work” of doing the laundry, despite the recent purchase of upgraded appliances. The perceived attitude appeared to be: “They are all going to die anyway, so why bother?” Further, http://www.co.lake.ca.us/generalinformation/grandjury/report0203/animalcontrol.html (6 of 9)4/17/2007 3:07:51 PM County of Lake - 2002/2003 Grand Jury Report -Lake County Animal Control as soon as the hold-time has expired, adoptable animals are alleged to be frequently “PTS” (put to sleep), without the public’s having a chance to give them a home, due to shelter overcrowding.
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F9: Paperwork regarding animal abuse or neglect that is submitted to the District Attorney’s Office is sometimes filled out incorrectly, resulting in lack of follow-through.
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F10: No protocols are currently in place for effective temperament testing or behavioral modification of dogs, which would permit better informed placement. These techniques, requiring some amount of staff training, are an important component in modern shelter operations.
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F11: In many remote locations within the County, radio communications with the Animal Control Officers are unreliable or non-existent.
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F12: The needs of residents in the City of Clearlake are not currently well-served by Animal Control. Being on-site in the Clearlake impound area only one hour each weekday afternoon is manifestly insufficient, given that at least two out of every three impounded animals come from the south County. Enforcement of leash laws or investigation of barking, abuse, or neglect complaints is not possible with so few Animal Control Officers available, which makes inevitable the unfortunate, and highly contentious, “Dosha incident.” The Clearlake Police Department cannot cope with, and is understandably sick of hearing about, all of the animal problems in the City without the ready and consistent availability of Animal Control Officers. The high impoundment rate there often requires the Animal Control Officers to make multiple trips to Lakeport daily due to the limited number of cages in the Clearlake Public Works garage and in the Animal Control vehicles.
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F13: Animal Control has contracts with both cities, Lakeport and Clearlake, for the provision of services and apparently is responsible for billing the cities monthly. The prior Director evidently failed to bill, and Lakeport failed to pay, although Clearlake continued to make its payments, despite the falloff in services provided.
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F14: Some cost cutting measures are not being pursued, such as putting large purchases out to bid even if the minimum cost threshold has not been met. http://www.co.lake.ca.us/generalinformation/grandjury/report0203/animalcontrol.html (8 of 9)4/17/2007 3:07:51 PM County of Lake - 2002/2003 Grand Jury Report -Lake County Animal Control
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F15: Two adoptable animals were recently left for hours in Animal Control vehicles in the parking lot in the sun by Animal Control Officers. By the time the animals were discovered, they were unconscious and expired.
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Additional Recommendations 15

Not linked to specific findings.

R1: County Administration can only benefit by making management and leadership training available to the Director to ensure that all relevant laws are followed and before potentially dysfunctional personnel patterns become entrenched. As well, permanent, continuing functions should be staffed with permanent positions; doing so would reduce turnover and also conserve training and supervisorial energy. High employee turnover is costly, as are employment-related claims and lawsuits. Not only are public seminars readily available, but so, too, is online or videotaped instruction. As well, HSUS sponsors annual conferences around the U.S., and management training is always featured, as all successful animal control operations are rooted in the quality of their management. The Grand Jury believes that the Director would be well advised to spend several days at well-run operations such as the Marin Humane Society and San Francisco SPCA. Two years ago, the Madera County Animal Control Department was in the same sorry state as Lake County – same county demographics and attitudes toward “disposable” animals, animal overpopulation, lack of attention by administration, and high incidence of shelter diseases, but a new inspired and inspiring Director, slowly but surely, is turning the operation around and is available for consultation.
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R2: Instead of being “buffered” by the Animal Control Advisory Board, the Board of Supervisors should establish regular meetings with the Animal Control Director, the Shelter Manager, and the Program Director and make routine visits to the Shelter to observe all aspects of the operation. Each institution has a “culture,” and the tone is set at the top. The Director and the entire Department, including the defenseless animals they are responsible for protecting, would benefit from enlightened management and leadership – not merely “supervision.” The Board of Supervisors must insist upon implementing and actively support the sea change in modern shelter medicine.
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R3: Perhaps the expertise of the Animal Control Advisory Board could be brought to bear to help Animal Control articulate an inspiring Mission Statement.
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R4: The Policies and Procedures Manual, covering each aspect of the Department’s operations, must be updated annually, and a copy should be available in both the administrative office and the Shelter. Each employee should be required to read the Manual and indicate in writing having done so. This documentation should then be placed in the employee’s file.
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R5: The Grand Jury should consider conferring with the Nevada County Grand Jury about its input into, and the effectiveness of, that Audit Committee. RESPONSE REQUESTED County Administrative Officer Auditor-Controller Board of Supervisors http://www.co.lake.ca.us/generalinformation/grandjury/report0203/auditcommittee.html (3 of 4)4/17/2007 3:07:52 PM County of Lake - 2002/2003 Grand Jury Report -Lake County Audit Committee RESPONSES: None. APPENDICES/HANDOUTS: None http://www.co.lake.ca.us/generalinformation/grandjury/report0203/auditcommittee.html (4 of 4)4/17/2007 3:07:52 PM County of Lake - 2002/2003 Grand Jury Report - Handbook 2002/2003 Grand Jury Report OFFICE OF EMERGENCY SERVICES PURPOSE As recommended by the 2001-2002 Lake County Grand Jury, the current Grand Jury made inquiries to determine the status of the Office of Emergency Services in Lake County. PROCEDURES FOLLOWED:
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R6: Shelter cleaning needs to be better supervised and managed 24/7 and quality-control implemented. Protocols need to be posted and adhered to consistently. Unfortunately, cleaning, especially when employee turnover is high, often falls to those on the lowest rung – inmate laborers or community service workers, whose temporary assignments may result in lack of commitment to quality without continual supervision and recognition of good work. Administration of medications, to be effective, must be consistent. Fail-safe documentation of administration of medication, and its timing, must be initiated in the Shelter, especially for weekends. The Grand Jury continues to recommend that formal veterinary oversight (hands-on, boots-on-the- ground) be instituted, as well as routine vaccinations of all adoptable animals. Such would be cost- effective, in terms of animal health, resulting adoptability/transferability, and also staff education. As of June 1st, Lisa Hofmann, DVM, a veterinarian with a special interest in shelter medicine, joined the SPCA staff. Perhaps her services could be formally enlisted in the aid of Animal Control. And, as noted by the 2001-2002 Grand Jury, UC-Davis has a highly regarded Shelter Medicine Program and provides consultations.
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R8: The Grand Jury feels strongly that killing adoptable animals is incompatible with operating a humane shelter and contrary to State policy and that the human emotional toll exacted is severe and pervasive. Given the realities of Lake County, however, and recognizing that the Hayden Bill takes county population into account, the Grand Jury recommends that the practice of euthanasia should either be outsourced or that psychological counseling be offered routinely, without stigmatization, to Animal Control Officers and kennel staff. Once the Shelter more effectively manages its disease incidence, all rescue groups can and will participate in relocating large numbers of adoptable pets, thus reducing the need for such extensive daily euthanasia.
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R9: Someone from the DA’s Office should formally train new Animal Control Officers in the proper completion of the abuse/neglect referral forms.
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R10: Temperament testing and training protocols are readily available from HSUS, the American SPCA, and the Marin Humane Society. All have websites, for ease of ordering. The more time spent evaluating and socializing the animals, perhaps through the envisioned formal Volunteer program, the greater their opportunities for adoption.
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R11: More reliable mobile communication devices should be identified and provided to the Officers, for the sake of their safety and the efficiency of their operation. http://www.co.lake.ca.us/generalinformation/grandjury/report0203/animalcontrol.html (7 of 9)4/17/2007 3:07:51 PM County of Lake - 2002/2003 Grand Jury Report -Lake County Animal Control
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R12: When Animal Control has hired its full complement of Officers, Clearlake and environs need the attention of at least two full-time Animal Control Officers, patrolling and issuing citations, educating the public, and rounding up the strays, as well as manning the impound area. Staggered schedules would be helpful, as, evidently, many dogs are turned loose after 4 p.m., and periodic sweeps, the equivalent of the County law-enforcement’s “hook-and-book” days, might be considered. The Grand Jury applauds the fact that partial funding has been set aside by the Board of Supervisors for a new shelter and strongly urges that it be sited in the south County. Alternative non-profit sources of residual funding can also be explored. As noted in the Final Report by the 2001-2002 Grand Jury, if a commitment to running a no-kill shelter within five years can be made, Maddie’s Fund is a potential source. Again, perhaps the Advisory Board could explore the availability of grants to help fund a new shelter. The County should also explore available external public funding such as from Housing and Urban Development grants.
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R13: The Auditor-Controller’s Office should assume the billing of Lakeport and Clearlake for Animal Control’s services.
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R14: County Purchasing should be requested to procure supplies for Animal Control, even though individual purchases may not meet mandatory thresholds. For example, Science Diet kibble might be obtained from the manufacturer, Hill’s Pet Food, which provides free kibble if a certain amount is also purchased. Also, procurement of supplies on an annual basis should be explored to obtain further economies of scale.
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R15: The Director should devise a fail-safe procedure to assure that such traumatic events will be prevented. All of the trucks should have air-conditioning units, and they should continue to function after the ignition is switched off. ADDITIONAL RECOMMENDATION
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R16: Temperament testing and training protocols are readily available from HSUS, the American SPCA, and the Marin Humane Society. All have websites, for ease of ordering. The more time spent evaluating and socializing the animals, perhaps through the envisioned formal Volunteer program, the greater their opportunities for adoption. RESPONSE REQUESTS: Animal Control Advisory Board l Animal Control Department l Clearlake City Council l District Attorney’s Office l Lake County Administration l Lake County Board of Supervisors l RESPONSES - None APPENDICES/HANDOUTS: 1. Animal Control Survey Contacts 2. Survey Questionnaire 3. Survey Results 4. Map of California Counties http://www.co.lake.ca.us/generalinformation/grandjury/report0203/animalcontrol.html (9 of 9)4/17/2007 3:07:51 PM County of Lake - 2002/2003 Grand Jury Report -Lake County Audit Committee 2002/2003 Grand Jury Report LAKE COUNTY AUDIT COMMITTEE PURPOSE: The Grand Jury sought to understand the function of the County Audit Committee, to which two Grand Jurors are assigned each year. PROCEDURES FOLLOWED: The Grand Jury interviewed the County Administrative Officer, a former grand juror on the Committee who was instrumental in its inception, and a partner in the CPA firm employed by the County, as well as attended quarterly meetings of the Committee. The Grand Jury additionally reviewed the Committee’s Bylaws and minutes of the meetings. BACKGROUND: Pursuant to California Penal Code sections 925, 925(a), 933.1, and 933.5, the regular Grand Jury is empowered to investigate the fiscal and operational performance activities of Lake County government and other local public entities. Prior to the formation of the County Audit Committee in 1999, the Grand Jury had the authority to engage outside consultants/auditors in order to assist in its investigations. Remuneration for such outside services was provided through funds allotted to the Grand Jury in the annual budget granted by the Lake County Board of Supervisors. After identifying qualified outside auditors to perform studies selected by any of the Grand Jury committees, the Grand Jury tracked the progress of the audits being conducted and secured interim reports and a copy of the final report. Members of the concerned committees were present for an exit interview conducted by the auditors prior to issuance of their final report. The 1997-1998 Grand Jury recommended the formation of a County Audit Committee to “better assure continuity in the selecting [sic] and working with the independent auditor.” The formal Response to that Recommendation read, “The Board of Supervisors agrees with this recommendation as long as the Grand Jury does not believe that such a change in procedure would reduce the independence of the outside auditor.” The Committee was established in 1999, and the Grand Jury’s annual budget was correspondingly reduced to reflect the loss of its auditing responsibility. http://www.co.lake.ca.us/generalinformation/grandjury/report0203/auditcommittee.html (1 of 4)4/17/2007 3:07:52 PM County of Lake - 2002/2003 Grand Jury Report -Lake County Audit Committee The initial composition of the County Audit Committee included the County Administrative Officer, the Auditor-Controller, one member of the Board of Supervisors, and two members of the Grand Jury. In 2000, The Board of Supervisors approved a revision to the Committee’s Bylaws adding a sixth member. A former grand juror, Charles Olha, was added in 2000 as “a member of the public.” Mr. Olha was intended to be the “liason” to each new Grand Jury panel, although that was news to the 2002-2003 Grand Jury, including its remaining hold-over jurors from the prior year. The duties of the County Audit Committee are as follows: 1. Selecting an independent audit firm to audit the County’s financial records. 2. Meeting with the audit firm as necessary prior to, during, and after preparation of the annual Audit Report. 3. Reviewing the findings of the Audit Report with relevant County department heads. The department heads are required to respond to the Audit Report in the same format as is required for responses to Grand Jury findings. Since the Committee’s inception, Kelly Cox has been the Chair, Pam Cochrane has been the Vice- Chair, and the audit firm has been the CPA firm Smith & Newall, represented by partner Merilee Smith, from Yuba City. In general, the meetings are held “as necessary” in approximately August, November, February/March (when the Audit Report for the prior fiscal year, usually completed in December, is presented), and March/April (when department heads are questioned). In addition to an audit of all departments presented in the Comprehensive Annual Financial Report, Smith & Newall also prepares a Management Report, which addresses only those departments for which audit recommendations are made. The heads of departments specified in the Management Report are then invited to discuss
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