El Dorado County Grand Jury
• 2002-2003
Information Systems Committee Information Services Billing Methods
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⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings 8 findings
F1
With the addition of the County Wide-Area Network (WAN), there is no current billing methodology to accurately capture the costs of mainframe-based CPU minutes, and properly allocate these charges to those accessing the data.
F2
Departments are only billed for Central Processing Unit (CPU) minutes when accessing the mainframe for data, and are not charged for hard-drive storage, or for requests of printed reports.
F3
It appears departments are emphasizing the usage of Web browsers to access the mainframe over the cost applied billing methodology that easily identifies the user. This results in less identifiable mainframe CPU minutes through the 3270 Emulation Sessions, and more CPU minutes through the unidentifiable user-based web browser, WAN.
F4
Public access to the mainframe accrues CPU minutes that are indistinguishable from departmental inquiries using WAN. Since these charges are allocated to departments in accordance with mainframe cost applied charges (Policy B-8), the current billing methodology discourages departments from posting and uploading information for the Public to access.
F5
The current Auditor/Controller knew of the alleged trust account deficit since 1995; obviously prior to requesting the Board of Supervisors to authorize covering the account deficit from General Fund monies ($958,000).
F6
The Board of Supervisors reviewed and agreed to transfer allocated monies during 2002/2003 for the deficit trust funds without a full investigation by the Auditor/Controller
F7
All but the Department of Social Service have deficit trust funds that are now accounted for and balanced (See attached Addendum provided by the Auditor/Controller Office).
F8
Funds allocated to Risk Management have on one occasion been utilized to balance the County budget.
Recommendations 5
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R1The Board of Supervisors should create new Policies and Procedures that provide for a workable billing methodology for the “County Wide-Area Network” (WAN), and should amend Policy and Procedure B-8 to include charges for measurable uses of resources from Information Services (IS).
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R2New County Policy and Procedures should establish methodologies that account for all the costs associated with WAN, or network related charges, and properly allocate these costs to the users of the system. The Board of Supervisors should work with IS to come up with a solution for this accountability problem. 110
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R3County Policy and Procedures B-8 should be amended to allow for the collection of revenues by IS, for measurable uses of resources, such as print copy, and the utilization of mainframe hard drive space by certain departments. The Board of Supervisors should work with IS to resolve this accountability problem. Responses Required for Findings
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R4Director of Human Resources, the Auditor/Controller, and the Chief Administrative Officer should study and recommend to the Board of Supervisors a new job classification series that would encourage the recruitment of more qualified accounting personnel in the Departments.
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R5Risk Management funds should not be used to balance the County budget.
No Responses Found 2
Government entities assigned to respond to this report. No response documents have been linked in our database.
El Dorado County
County
El Dorado County Board of Supervisors
Elected County Office