Butte County Grand Jury
• 2022-2023
• Agency Response
Behavioral Health Superior Court of California July 8, 2022 County of Butte Judge of the Superior Court*
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings and Recommendations 2 findings
F1
The public has a misconception of BCBH services and eligibility. Response: The respondent agrees with the finding.
Related Recommendations (1)
R1
The BCBH to implement a public outreach program consistent with its Mission Statement to educate residents as to who may be eligible for services by December 31, 2022. Response: The recommendation will not be implemented because it is not warranted. BCBH currently engages in multiple public outreach programs including attending community events with BCBH literature and handouts, most recently advertising at bus stops throughout the County and at local movie theaters. In addition, BCBH provides ongoing press releases, presentations to non-profit organizations, City Councils, and various community events. BCBH has also committed to launching additional community meetings this fall with the general 1 of 2 public regarding services offered and information to address any concerns and/or questions that arise about our services.
F2
The BCBH website homepage does not identify service eligibility requirements. Response: The respondent agrees with the finding.
Related Recommendations (1)
R2
Under the Services heading on the homepage, the BCBH to add: "Not all services are available to every person. Please click the Get Started button to discuss your individual situation" by December 31, 2022. Response: The recommendation has been implemented and the webpage has been updated. Additionally, the suggested language has been adjusted to improve the messaging that BHPH serves individuals with Medi-Cal.
* This report's PDF did not contain easily extractable text and required Optical Character Recognition (OCR) for analysis. There may be minor errors in the extracted findings and recommendations due to OCR limitations with scanned documents.