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Extracted from Consolidated Report
This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings 2 findings
F1
Page 42
The Grand Jury found that the number of calls intended for Covered California was lower than anticipated. The Grand Jury did not analyze the other methods of application for Covered California.
F2
Page 42
The Grand Jury found that the department appears to be organized and able to handle the frequent policy changes with adequate training for employees.
Recommendations 1
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R2Page 42None COMMENTS 28 The implementation of Covered California is a work in progress, and changes take place frequently. This requires the Human Services Agency to make appropriate adjustments on an ongoing basis.