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Extracted from Consolidated Report

This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.

Merced County Grand Jury • 2004-2005

Catholic Healthcare West — Complaint #04-05-06

5 pages

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⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.

⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.

Findings 4 findings

F1 Page 27

CHW needs to work on its’ customer service in ER, marketing and the appearance of the present facilities.

F2 Page 27

Physicians need to understand the county’s financial position and work for a better tomorrow.

F3 Page 27

Greater community involvement.

F4 Page 27

The County needs to help educate IHCP (MAP) clients better so they might utilize clinics instead of the ER in non emergency cases.

Recommendations 4

R1
Page 23

CHW needs to work on its’ customer service in ER, marketing and the appearance of the present facilities.
R2
Page 23

Physicians need to understand the county’s financial position and work for a better tomorrow.
R3
Page 23

Greater community involvement.
R4
Page 23

The County needs to help educate IHCP (MAP) clients better so they might utilize clinics instead of the ER in non emergency cases.