Office of the County Superintendent Riverside County Superintendent of Schools Edwin Gomez, Ed.D. August 17, 2023*

Published: August 17, 2023 2 pages

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⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.

⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.

Findings 1 findings

The Civil Grand Jury finds that 988, the newly established Suicide & Crisis Lifeline, 38670 SKY CANYON DRIVE diverts Riverside calls through the Los Angeles County call center. Upon identifying as a SUITE 200 Riverside resident, the caller is referred to a secondary number. Though interpretation into over MURRIETA, CA 92563-2536 240 languages and dialects is marketed as available 24/7 with average time to be connected to an interpreter within 17 seconds, this was not our experience when requesting interpretation. (951) 249-8800 Response: The Riverside County Office of Education agrees with the finding. The Riverside County Suicide Prevention Coalition (SPC), an RCOE partner, is working on the

Recommendations 4

R1

Collect more delineated Riverside County specific suicide data.
R2

Continue to place more mental health care services in school and community settings.
R3

Enhance partnerships between schools and County programs.
R4

Be fully aware of the limitations of 988 as a resource until services are more operational, and work with the Los Angeles County call center to improve 988 service to Riverside County residents. Response: The Riverside County Office of Education agrees with the recommendation.

* This report's PDF did not contain easily extractable text and required Optical Character Recognition (OCR) for analysis. There may be minor errors in the extracted findings and recommendations due to OCR limitations with scanned documents.