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Extracted from Consolidated Report
This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings 19 findings
F1
Page 48
The demand for public assistance has increased over the past several years and will most likely continue to increase.
F2
Page 48
Although the county anticipates receiving additional state and federal funds to administer public assistance programs, the increases will not be sufficient to continue providing services in the current manner.
F3
Page 48
The Department of Employment and Social Services plans to reorganize the Eligibility Services Division in the manner of successful reorganizations in other counties.
F4
Page 48
The department deserves commendation for its proactive efforts to find economical ways to address increased workload.
F5
The caseloads of IHSS social workers are significantly large.
F6
Staff in Adult Services feels communication with their supervisors is good, that they can voice concerns and that those concerns are heard.
F7
There are safety concerns for Adult Services workers when doing field visits.
F8
There are some concerns among the correctional deputies due to the stress of managing security issues in an overcrowded jail.
F9
Having only seven female deputies is insufficient for a 24/7 operation.
F10
Knowledge of the proposed security system upgrade was varied among the staff counselors.
F11
The City of Oroville, under contract with DWR, is the Fund Administrator for the Project Supplemental Benefits Fund and will be disbursing grants to the community to stimulate recreation, tourism and economic development.
F12
The City Council’s adoption of a new Facility and Park Fee Waiver Policy will bring consistency to this process.
F13
Although the City of Oroville has a shortfall in its annual operating expenditures as compared to its revenues, City management is transparent about their steps to correct the situation.
F14
The City of Oroville balanced its operating budget by using its Contingency Fund. Paradise
F15
The Town of Paradise is primarily a residential community with minimal retail and commercial businesses. Therefore, Paradise residents often work and shop elsewhere, leaving their sales tax dollars in other jurisdictions.
F16
The Town of Paradise has experienced revenue challenges for many years, which impact town services.
F17
The Town of Paradise carefully planned for the transition to a new town manager.
F18
The Town of Paradise’s lack of a sewer system has been a barrier in attracting significant new retail and commercial businesses. 67
F19
A sewer system for the residential districts is impractical due to the Town of Paradise’s topography.
Recommendations 10
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R1Page 48Monitor the number of calls, length of time before a call is answered, length of each call, etc. of the future call center to ensure that the public continues to receive a high quality of service when calling for assistance.
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R2Page 48After implementation of the task-based workload allocation, conduct user surveys to determine customer satisfaction with the system and solicit ways to improve the service. 24
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R3Continue to investigate and assist in prosecuting IHSS fraud cases and seek ways to reduce recurrences of fraud.
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R4Hire additional social workers to better manage the caseload for the IHSS program.
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R5Work with social workers in Adult Services to equip them with whatever resources are available that they would need to insure their safety. 13
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R6Due to increased incarceration time, expand medical and dental care to cover the longer-term needs of inmates.
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R7Look for evidence-based methods of dealing with mental health disorders and formulate a plan for implementation at the County Jail.
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R8Conduct an anonymous survey of the correctional deputies for any possible concerns. Formulate a plan to address any issues and provide feedback to the deputies.
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R9Recruit additional female correctional deputies.
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R10Better communicate details and updates about the security system upgrade to the staff.
Conclusions 2
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CL1The Grand Jury did not detect any material accounting exceptions noted in the Independent Auditor’s report that had not been appropriately responded to by the county. 3 [This page intentionally left blank] 4 2012–2013 BUTTE COUNTY GRAND JURY BUTTE COUNTY DEPARTMENT OF CHILD SUPPORT SERVICES SUMMARY The 2012-13 Grand Jury reviewed the operations of the Butte County Department of Child Support Services (LCSA). For clarity in reading, this report refers to the Butte County Department of Child Support Services as LCSA and the California Department of Child Support Services as DCSS. This department receives state and federal funding to perform its duties of enhancing the well-being of children and the self- sufficiency of families. Though it administers state policy, it is staffed and operated by Butte County.
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CL2The Grand Jury was interested in learning about the management and stewardship of Butte County water. Our conclusion is that the Butte County water districts, agencies and county departments that we reviewed are doing an efficient job managing water distribution. There are future potential problems in water supply that need to be brought to the attention of the county’s residents. Lack of storage capacity, the decline of the Tuscan Aquifer elevation and increased demand from out-of-county interests may jeopardize our water resources. 99 Protecting our historical Area of Origin water rights is critical to preserve our quality of life in Butte County. Counties in the north state need to maintain close communication and cooperation to protect our water rights. Our elected officials need to keep the citizens apprised of any impending legislation that would jeopardize Butte County water. The print media and various conservation groups are to be commended for bringing water issues to the public’s attention. The public needs to become informed on water developments and be willing to express themselves publicly to protect our Area of Origin water rights.