5 responses to findings and recommendations
F2
A hybrid approach is administered to support both broad-based service programs and smaller “Targeted Impact” models. _X_ AGREE __ PARTIALLY DISAGREE __ DISAGREE Response explanation (required for a response other than Agree):
Response: Disagree Partially
Score: 0
AGREE __ PARTIALLY DISAGREE __ DISAGREE Response explanation (required for a response other than Agree): Required Response from the Santa Cruz County Board of Supervisors Page 3 of 22
F2.
F3
There is good diversity of eligible applicants: Non-profit 501(c)(3) agencies, federally recognized tribal entities, and public education agencies. _X_ AGREE __ PARTIALLY DISAGREE __ DISAGREE Response explanation (required for a response other than Agree):
Response: Disagree Partially
Score: 0
. The Code Compliance Department of the Planning Department does not have quality assurance systems in place to evaluate their own performance and effectiveness, which contributes to lack of accountability and lack of credibility and public confidence. __ AGREE _x_ PARTIALLY DISAGREE __ DISAGREE Response explanation (required for a response other than Agree): The Code Compliance Section tracks complaints by type, and on an annual basis presents each Board member with a summary of the number and type of complaints that have come in, how many were found valid, how many were resolved without cita...
F4
The program is well coordinated, with County and City staff partnering to review and award for all tiers. The City focused their funding on programs serving primarily City residents. _X_ AGREE __ PARTIALLY DISAGREE __ DISAGREE Response explanation (required for a response other than Agree):
Response: Disagree Partially
Score: 0
. At the present time the Planning Department has limited access for the public. It is frustrating to the public to be unable to readily communicate with the staff required to assist in dealings with building, planning, and code compliance matters. __ AGREE _x_ PARTIALLY DISAGREE __ DISAGREE Response explanation (required for a response other than Agree): The Planning Division is open weekdays from 8 AM to 5 PM, with the public counter open to the public by appointment Monday through Thursday mornings from 8 AM until noon. To optimize customer service, appointments are available in-person, by ...
F5
A clear outline of the RFP is available to the applicants, with an understanding of the awards process and the tier level they fall under. _X_ AGREE __ PARTIALLY DISAGREE __ DISAGREE Response explanation (required for a response other than Agree):
Response: Disagree Partially
Score: 0
. There is a persistent public perception of inconsistent interpretation of code. The building and other various codes are complex and difficult to understand. When misinformation is communicated and portions of projects must be redone, it leads to time and money loss as well as frustration. __ AGREE _x_ PARTIALLY DISAGREE __ DISAGREE Response explanation (required for a response other than Agree): The regulations can be complex, and members of the public are encouraged to work with Planning staff prior to submitting their development project permit applications. (Note that the building code i...
F6
The County and City provides a comprehensive review of the process which allows the applicants an opportunity to ask questions of clarity if needed. _X_ AGREE __ PARTIALLY DISAGREE __ DISAGREE
Response: Unknown
Score: 0
, the County has standard practices for addressing personal relationships, and the Board does not believe revisions are needed to Santa Cruz County Code Chapter 3.40 Conflicts of Interest and Incompatible Activities. Required Response from the Santa Cruz County Board of Supervisors Page 21 of 22
R12. The Board of Supervisors and Community Development and Infrastructure Department Management should focus on the organizational culture within the planning department and refocus the culture in a way that fosters public trust. (F7) __ HAS BEEN IMPLEMENTED - summarize what has been done HAS NOT YET...