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Extracted from Consolidated Report
This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.
Alameda County Grand Jury
• 2015-2016
Management Issues Within the City of Oakland Revenue Division Executive Summary The Grand Jury received complaints
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings and Recommendations 3 findings
F16-39
Page 100
City management’s failure to effectively communicate process and organizational changes from the period of 2012 through August 2015 caused turmoil in the Oakland Revenue Division and adversely impacted employee morale.
No recommendations for this finding
F16-40
Page 100
Management turnover and undocumented policies for fee and penalty waivers left the Oakland Revenue Division without clear direction.
No recommendations for this finding
F16-41
Page 100
The lack of a current tax collection software license put the city at risk. 100 2015-2016 Alameda County Grand Jury Final Report ___________________________________________________________________
No recommendations for this finding