Ventura County Grand Jury
• 2001-2002
South Coast Area Transit- Laidlaw Transit Services Inc. Contract
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings and Recommendations 8 findings
F1
SCAT and Laidlaw have entered into a contract; part of which deals with incentives that may be earned by Laidlaw employees.
No recommendations for this finding
F2
The contract between SCAT and Laidlaw provides for two incentive plans under which employees of Laidlaw shall be compensated for service that exceeds performance standards and goals.
No recommendations for this finding
F3
The fi rst incentive program describes how operators (bus drivers) who have no preventable accidents, no validated complaints, perfect attendance and conform to the uniform policy may receive as much as six hundred dollars ($600) per year in bonuses. This plan is paid by Laidlaw and is intended to provide a strong recruitment program and retain drivers that are already employed.
No recommendations for this finding
F4
A second incentive program is funded by SCAT and paid to Laidlaw for ser- vice that exceeds performance standards and goals that are described in the contract.
No recommendations for this finding
F5
Proceeds from the second incentive program are distributed to Laidlaw non- managerial staff, and include reservationists, dispatchers, drivers, clerical and maintenance personnel.
No recommendations for this finding
F6
The performance incentives for the month of July 2001 were divided among 39 employees. Two of the 39 employees were managers and were not intended by the contract to be included in the distribution. Cities and Joint Powers 2-1 Final Report 2001-2002 Ventura County Grand Jury
Related Recommendations (1)
R3
Any contract violations by Laidlaw should be corrected immediately. (C-1) Commendations All contracts and documents requested of SCAT were provided in a timely manner. Laidlaw corrected distribution errors in a timely manner. Responses Required South Coast Area Transit (R-1, R-2, R-3) Response 1 - SCAT Final Report 2001-2002 Ventura County Grand Jury Response 1 - SCAT (continued) Response 1 - SCAT (continued)
F7
As a result of the distribution error, each of the 37 operations personnel was given an additional distribution to compensate for the shortage that each had incurred.
No recommendations for this finding
F8
Some Laidlaw employees have asked for, but not received, a copy of con- tract provisions that deal with how incentives are earned and how those incentives are distributed. Conclusions C-1. It is the Grand Jury’s opinion that Laidlaw employees are not well informed of contract provisions that deal with bonuses. We also believe that well informed employees would work hard to earn extra money and that their improved morale and performance would provide better service to SCAT, their patrons and the citizens of Ventura County. (F-1, F-2, F-3,
Related Recommendations (2)
R1
Laidlaw employees should be well informed of all contract provisions that pertain to their wages and bonuses. (C-1)
R2
The manner in which Laidlaw distributes bonuses to its employees should be available to any interested employee. (C-1)
Conclusions 1
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CL1 Page 2C-1. It is the Grand Jury’s opinion that Laidlaw employees are not well informed of contract provisions that deal with bonuses. We also believe that well informed employees would work hard to earn extra money and that their improved morale and performance would provide better service to SCAT, their patrons and the citizens of Ventura County. (F-1, F-2, F-3, F-4, F-5, F-6, F-7)
Commendations 1
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CM1 Page 2All contracts and documents requested of SCAT were provided in a timely manner. Laidlaw corrected distribution errors in a timely manner.