Score: -6
(1/17/7)
San Luis Obispo County Grand Jury
• 2017-2018
A Look at County Behavioral Health Services:
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings and Recommendations 12 findings
F1
The current number of Mental Health Evaluation Teams is inadequate to serve the County with reasonable response times and effective intervention. 9
No recommendations for this finding
F2
The “best practice” for patients in crisis is daily contact from peer counselors and mental health professionals.
No recommendations for this finding
F3
There is a wide disparity in compensation between the State of California psychiatrists, locum tenens psychiatrists, and San Luis Obispo County psychiatrists.
Related Recommendations (1)
R7
Adopt more aggressive and innovative recruitment strategies for key positions such as Psychiatrists, Nurses, and Nurse Practitioners.
F4
The current organizational structure of the County Health Agency and, specifically, Behavioral Health appears convoluted based upon the maze of funding streams and regulatory requirements.
Related Recommendations (1)
R5
Reorganize the agency to concentrate on the complete behavioral health treatment process.
F5
The consumer satisfaction/perception survey imposed by the State is not relevant to assessing service needs.
No recommendations for this finding
F6
Expansion of supportive and community housing programs would reduce the number of crisis situations.
Related Recommendations (2)
R2
Increase funding and support for the community and supportive housing programs.
R6
Use innovation and incentives, such as County backed bonds or tax breaks to support the building of private psychiatric and substance abuse facilities within the County.
F7
The new CSU is expected to take pressure off of the PHF.
No recommendations for this finding
F8
Current efforts to reduce stigma are not having the magnitude of impact within our community.
Related Recommendations (1)
R3
Improve efforts to reduce stigma through County sponsored educational programs and public service announcements.
F9
Expansion of the system navigator and case manager roles will result in improved comprehensive care.
Related Recommendations (1)
R1
Increase financial support to Behavioral Health from the County General Fund to accomplish the following within the next fiscal year. (Note: Some of this expense is reimbursable by Medi-Cal.): 10 a. Reduce the wait time to enter the Full-Service Partnership program from months to weeks. b. Add clinicians and case managers to the mental health clinics thereby reducing wait time below the 10-day requirement and reducing the time between maintenance appointments. c. Add full time system navigators to all mental health clinics and encourage Cen-Cal (the local Medi-Cal affiliate) to add them at medical clinics. d. Add two additional Mental Health Evaluation Teams, one in North County and one in South County.
F10
A limited number of law enforcement personnel have taken the full 40-hour Crisis Intervention Training (CIT), which is more effective than a shorter course in de- escalating crisis situations involving the mentally ill.
No recommendations for this finding
F11
The full-service partnership programs are very effective and use the current “best practices” for treatment.
Related Recommendations (1)
R4
Combine drug and alcohol treatment with mental health treatment, having all clinicians cross-trained to manage dual-diagnosis patients.
F12
The closure of Vista Del Mar in Ventura County, due to the Thomas Fire, has had a negative impact due to the lack of nearby facilities to treat crisis patients who need longer term care.
No recommendations for this finding
Conclusions 1
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CL1While the majority of services provided meet the goals of the mission statement, it has come to the attention of prior and current San Luis Obispo County Grand Juries that, at times, County Behavioral Health services provided to clients in crisis fall short of best practices due to lack of funding for sufficient staff and facilities. New services like the Crisis Stabilization Unit and the proposed drug and alcohol services inpatient facility are a big step in the right direction, but more is needed. There are currently three outpatient clinics, three wellness centers, and a single 16-bed PHF to service our entire County’s over 5000 severely mentally ill residents. Behavioral Health is doing an admirable job with the resources it has available but requires more funding. Currently the state and federal governments provide approximately $58M for the behavioral services within our County. The benefit of augmenting the approximately $12M current County contribution with additional resources will be felt almost immediately within our community. Long-term programs, such as the Stepping Up Initiative (the County-adopted, national initiative to help keep people with behavioral health problems out of our judicial system), will 8 have a chance to be more successful by providing more complete treatments aimed at keeping clients out of crisis situations and out of jail. The County has the treatment structure required to address these behavioral health problems but is not currently equipped to handle the volume of clients living in the County. This Grand Jury report considers these problems from a perspective of what can and should be done now and the impact it will have in support of some of our County’s most vulnerable citizens. The companion report on the PHF also concludes that the operations at the PHF are being carried out by a dedicated and capable staff, but the facility itself is antiquated and lacks adequate therapy and treatment spaces. While the facts and observations document the basis of numerous continuing problems, these issues are complex, partially because this community has been underserved for so long. Not all of the issues surrounding our treatment of those with mental illness and/or substance abuse can be solved quickly or inexpensively, but now is the time to increase our effort to work toward a long term solution. The position with primary responsibility to garner this support is in the process of change; a strong advocate is needed. This need was reflected in the qualifications requested and responsibilities documented in the search to fill this position. Most of the findings reflect recommendations that are needed but will require additional County funding. Many of these should have been addressed long ago, but budget priorities have caused this segment of the population to be neglected and ignored. Ignoring these problems has been a major contributor to the number of our mentally ill population being involved in the criminal justice system and to the San Luis Obispo County Jail becoming the area’s second largest mental health institution after ASH.
Commendations 2
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CM1The Grand Jury commends Behavioral Health and its community partners for: a. Operating the Full Service Partnership program, where layered services support patients with severe mental illness b. Eliminating wait lists for most services c. Adding a Crisis Stabilization Unit
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CM2The Grand Jury commends the County for acknowledging the desperate need for a residential detox center and their continued support for the center. 11
Agency Responses 3
Government agencies' official responses to this report's findings and recommendations. Click on a response to see the structured breakdown.