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Extracted from Consolidated Report

This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.

Placer County Grand Jury • 2022-2023

Instructions for Respondents The legal requirements affecting respondents and responses to Grand Jury findings

Published: January 01, 2024 24 pages
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Findings 10 findings

F1
The Veterans Service Office is underfunded.
F2 Page 37
The Veterans Service Office is underfunded. : The Veterans Service Office does not have adequate accredited veteran service representatives to answer phones and process approved claims in a
F3 Page 37
timely manner to receive subvention funds. There are opportunities to partner with other programs in the Placer County
F4 Page 37
Department of Health and Human Services to further support veterans. The Veterans Service Office’s social media presence is insufficient in
F5 Page 37
providing online information and promotion of their services. The Veterans Service Office is working to increase their outreach through the
F6 Page 37
Veterans Advisory Council. There are benefits available to veterans and their families of which they may
F7 Page 37
not be aware. The Promise to Address Comprehensive Toxics Act broadens the benefits and
F8 Page 37
services for which veterans may be eligible. There has been a high turnover of the County Veteran Service Officer over
F9 Page 37
the past five years. The grand jury found the Veterans Service Office staff to be dedicated to their
F10 Page 37
job and to the veterans seeking assistance. Depending on the complexity of the claim, it can take an accredited staff member up to four hours to compile required documentation and manually Recominpmuet inndtoa VteiotPnrso. TRh1e: grand jury recommends that: The Veterans Service Office budget be increased dramatically to reflect the importance of our veterans and their service to our country by

Recommendations 5