El Dorado County Grand Jury • 2025-2026 • Agency Response

EL Dorado County Grand Jury Report Responses

Published: April 07, 2025 24 pages
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Note: Missing finding numbers detected: F5, F6, F7, F8, F10, F11, F13

Findings and Recommendations 4 findings

F4
captures this response. We have implemented measures to increase effectiveness and R.3 T D h ir e e c J t P o A rs s t h o o m ul a d k e e x t p h lo e r B e o w a a rd ys m to o r r e e c e o ff n e s c t t i i t v u e te . the Board of e th f r fi o c u ie g n h c S ie t s ra . t W eg e ic w P il l l a c n o n n in ti g n u a e n d to u a p n d a a ly ti z n e g a G n o d a l e s x a p n lo d r e O w b a je y c s t iv to e s s . t r O ea v m er l i t n h e e t p h a e s G t t o w v o e r y n e a a n r c s e , 9 o f o t u h t e o J f P th A e 11 P Ju o r t y ential Future Grand members of the Board have changed and discussions are currently occurring on the composition of the JPA Board 8/25/2021 Board. X I P n r v o e b s a t t i i g o a n t i D on e p o a f r E tm l D en o t rado County None N/A N/A N/A N/A N/A 2019/2020 In February of 2020, the City Council approved a Memorandum of Understanding (MOU) with El Dorado County Fire District to complete a joint facility needs study for a new police/fire facility in the City. Not only Placerville should have a professional space and facilities is the current police facility inadequate, but the current fire facility is also. Shortly after we approved the R.1 needs study completed with cost estimated for a new or MOU, the Covid-19 virus affected the City and required additional work for staff of both the City and El X Completed Spring 2021 renovated police facility. Dorado County Fire District. The study has been delayed due to these events. The study is currently Placerville City Police Facility Citizens funded and it is the intention of the City and the El Dorado County Fire District to pursue the study in the Deserve Better City of Placerville 10/13/2020 fall/winter of 2020/2021. R.2 P re l p a l c a e c r e v m ille e n s t h o o f u t l h d e e c xp u l r o r r e e n t f u p n o d li i c n e g f o a p c t i i l o it n y. s for the renovation or City of Placerville 10/14/2020 As part of the study approved in February 2020 we will look at potential funding options. X Completed Spring 2021 R.3 P th l e a i c r e c r u v r il r l e e n s t h p o o u li l c d e m fa o c v i e li ty e . xpeditiously to renovate or replace City of Placerville 10/15/2020 Agreed. This is why we have funded the study. X This recommendation has not been implemented but will be implemented by July 2021. On January 14, 2020, the City Council adopted Resolution No. 2020-006 Outlining Proposed Terms for a New Agreement Between El Dorado County and the City of South Lake Tahoe for the Development, Operation, and Maintenance of Recreation and Government Facilities on the “56-Acres.” That resolution includes terms for R.1 T s p t o h u l e i d c y C e c i f t a o y c m s il h p it o y le u . t l e d d h w av it e h a c o p s r t o f e e s s t s im io a n t a e l s s f p o a r c a e n a e n w d o fa r c r i e li n tie o s va n te e d e ds a p s s n u o im r u a p t il g h o a r e s r e r e r e n e s m s e in o d e c l g n u l e t u t i t o d o o n i f n d t g t h e h e v “ e a e ‘ s 5 l n o a 6 e p m - w A a e c n C r d d e i a t s u y y ’ s . g i e n S o v t i t n h h e c e e rn e E f m u t l h t e D u e n r n o e t , / r . P a ” C d o T i o t l h i y c e C e s o E t S a u l f t n f D a t h t y o i a o - r o v n a e w d f a o n is c e C s i d l u i o t y e p u d r n g o t e a p y n e R B e rt r o e y a a q l c l r u y d e e l n s o o t t c f r a f a S o l t l u r e y p d Q l e o a u r c v l a a o i l s t n if e o i g c d r a s U w t S i a o it d n h 5 o s i 0 n p f t o t o e h n r d e f t i a h C rm e it y s f t o o r X J O c 2 u 0 o c l 2 s y t 1 t o 2 ) b e 0 e x F 2 p r o 1 e 2 ll c o 0 F t w 2 o e 1 l d l u o ( p e w p n r i e n o d d b 2 o a u 0 f b p 2 l e 2 update the 56-Acres Master Plan to incorporate the recreation and government facilities set forth in Resolution No. 2020-006. The City awarded the contract to Design Workshop on July 14, 2020. The scope of work for that project will include a high-level needs assessment for the proposed City government facilities including a new police station, to determine how much space is needed for those facilities. Rough cost estimates for a new police station can be generated once the high-level needs assessment is South Lake Tahoe City Police Facility South Lake Tahoe complete. An agreement with El Dorado County will be negotiated based on the terms in Resolution No. Citizens Deserve Better City Council 7/14/2020 2020-006 and is anticipated to be executed after the 56-Acres Master Plan is complete. This recommendation has not been implemented but will be implemented in 2021. Once the City has implemented Recommendation R1 by July 2021, the City will be in a better position to explore funding options. Typically, the identification of fund sources occurs upon 30 percent completion of R.2 T re h p e la C ce ity m s e h n o t u o l f d t h e e xp c lo u r r e re f n u t n p d o in li g c e o p fa ti c o i n li s ty . for the renovation or d te e r s m ig f n is , c a a t l w im hi p c a h c p ts o i o n f t C a O m V o I r D e - a 1 c 9 c o u n ra t t h e e c C o i s ty t ’ e s s b ti u m d a g t e e t c w a i n ll b b e e b p e ro tt d e u r c k e n d o . w A n l . s T o h b e y C th it a y t w tim ou e ld , t b he e long- X C 20 o 2 m 0 pleted December interested in pursuing low-interest loans and grants for this project. The City is not aware, however, South Lake Tahoe of grant funding available at this time for police stations, and understands that the new El Dorado City Council 7/14/2020 County Sheriff’s facility referenced in the Grand Jury Report did not receive any grant funding. This recommendation has not been implemented but will be implemented by November 2020. On January 14, 2020, City Council approved a construction contract for $816,000 with CNW Construction, Inc. for the Police Station Renovation Project. This renovation project includes the following scope of work: • Removal of asbestos-containing materials (ACM) in areas of work including flooring, flooring mastic, sheetrock, sheetrock joint compound, vinyl cove base, and cove base mastic. • Installation of new flooring throughout (except armory and evidence area). • Installation of new ceiling tile throughout (except armory and evidence area). • Installation of new ceiling grid and tile in certain areas (including records room, lobby, conference rooms, and Chief’s office). • New paint throughout (except armory and evidence area). • Expansion of interview room. • R.3 T po h l e ic C e i f t a y c s il h it o y u . ld move expeditiously to renovate their current E cu x s p t a o n m s e io r n s e o r f v k ic it e ch w e i n n / d b o re w a s k a a n r d e a d . o • o E rs x , p a a n n d s i i o ns n ta of ll a p t u io b n li c o l f o o b v b e y r h in e c a lu d d s in e g c u ta ri r ty g e c t a -h m a e rd ra e . n • i n R g e a n l o l v w a a ti ll o s n a o n f d X C 20 o 2 m 0 pleted December public restrooms to comply with Americans with Disability Act (ADA) standards • Replacement of existing personnel lockers with new lockers which have a lower drawer and seat space and are equipped with 110v electric outlets for charging devices. • Installation of corner guards on all wall corners. • Installation of interior card reader access to secure areas. In addition to the work being performed by CNW Construction, Inc., City staff is completing the following scope of work: • Removal of all excess and outdated communications wiring within the ceiling cavity. • Installation of new CAT6 cabling serving internet/voice/data to all offices. • Replacement of all outlets, switch cover plates, and outlet cover plates. • Boulder installation to deter vehicle threat. • New workspace South Lake Tahoe furniture and fixtures in some areas. This project commenced on April 15, 2020, and is expected to City Council 7/14/2020 be complete by November 2020. Board of Supervisors - Recommendation has not been implemented but will be implemented within R.1 T A po h u l e d ic it C y o r A t / o C O b o ’s e n t t o t r e f o f r i l c l r e e e r f , ’s l e w c o it t f h f c i c t u h e r e , r e s c n h o t o o p u p r ld a e c r r a t e i t c v io e is n s e . o t f h t e h e C ounty Credit Card B S an o u d a p r e R d r v 2 o i ) s f A or u s d i ( t R or 1 - S 7 6 u B / / p 2 3 o e 0 0 a r / / r v 2 2 d i 0 0 s 2 2 o o 0 0 f r s s e c im i u f x f r i p c r m l e i e e n o m n t n t e f t i h a n n s n a te . d n d T c w . h i a T e it l h h s r e e i i n x p c - p o m r u e r t o t d i f n n i r t g o t h c m a a ti n r m a d d l e l p f s l l i e o t n a e l e i k c t e y f p o h r i r s o o i t l m o o d u c e p t o r d le s l a s . m . t A e e A t d n u t . t h d a T e i t h t i o o m e r n - i A C n w u i o m a d n s i u t t r o m c o r h , l - l o C e th s r o e e - n n p T tr o t h o o l e l i l c e e r y r n e d w s c u o o il r e l m e b s m e t h n e e o u n p t r d h d e a a a v t i v t i s e o e e d n t d h t s o e p h o o r a e l u u i f c l t l d e h y o c b is t r e i t y X F C 3/ e a 2 b r 3 d r / u 2 P a 1 r o y li c 2 y 0 2 u 1 p d a t C ed re dit Controller (R1 and Auditor- to implement the recommendation. The Auditor-Controller intends to assist with the implementation County Credit Cards R3) Controller of the recommendation. The recommendation will not be implemented because it is not warranted. The Board agrees with the need for P-Card transactions to be processed in a timely fashion. However it is the role of Chief Administrative Officer to "coordinate the work of all officers and departments," as outlined in the El Dorado County Charter Article III, section 304(a). The Chief Administrative Office will send written R.2 T h fa e h s a e h d i B o s n o t . a h r a d t p o c f a S r u d p t e r r a v n is s o a r c s ti o s n h s o u m ld u s s t t r b e e s s p r to o c C e o s u s n e t d y i d n e a p a ti r m tm el e y n t d f d a i e r s p e h a c io t r i t n o m , n e a t n n o t d s a w l w l i C h ll o o c u o a n n re t t y i n n d u o e e t p p t a o r r o w tm c o e e r s k n s t w i h n i e g th a P t d h - s C e t a A h r a u d t d s P i t i o - n C r a 's a r t O i d m f t f e r ic a ly e n s m a a n a c d t t t i e o in r n . d s I i t v m s id h u u o s a u t l l b d d e e b p p e a r n o r o t c m t e e e s d s n t e t h h d a e t i a n o d n a s J t i f u m o n r e e t l h y 3 o 0 s , e X N/A 2020 with Legistar item 20-0861, the Board of Supervisors approved Policy B-18 which delegates authority to the Chief Administrative Officer and the Auditor-Controller to resolve payments that are 7/20/2020 approved by a Department Head but do not comply with the procedural requirements of the relevant Board of policies, contracts, or Memoranda of Understanding. It is anticipated that this new policy will Supervisors increase the processing of P-Card transactions in a timely fashion. R.3 T t m r h a a e n n s a A a g u c e d t r i i o t s o n r t / h d C a is o t c n w r t e r il o l p l r a l e e n d r c u s y c h a e o m u e l x d o c u r e n e s t v s i t e h iv w a e t a c s n a ta d n f f d b t e e im t e a e r u m . th in o e ri z a e d by Auditor-Controller 6/30/2020 T r 2 e 0 h c e 2 o 0 r m e , w c m o h e m i n c m d h a m e ti n o a d n y a i w t m io it p n h r r o C e v o q e u u t n i h r t e i y s s C s fu o it r u u t a h n e s ti e o r l n a . . n T a h l e ys B is o a a n rd d o s f t u S d u y p . e T r h v e is A or u s d d ito id r - a C d o o n p tr t o P lle o r li c w y i l B l r - e 1 v 8 ie o w n t J h u is n e 30, X N (6 / / A 3 0 P /2 o 0 lic 2 y 0 ) B-18 The recommendation has been implemented. The Sheriff's Office has an internal standard for Continuing Professional Training hours. All deputies who have not received their Crises Intervention Training through a The Sheriff’s Office should establish an internal standard for POST approved academy, have received a POST approved six (6) hour Crises Intervention Training R.1 C co o u n r t s in e u h in o g u P rs r o a f n e d s s R io e n fr a e l s T h r e a r i n T in ra g i n fo in r g C C ri r s is is is In I t n e t r e v r e v n e t n io tio n n T raining t a h r o e u r g e h q u n i o re t d re , q b u y i r t e h d e b S y h e P r O iff S 's T O . A ff l i l c d e e , p to u t r i e e c s e a iv s e s d ig C ne o d n t t i o n u th in e g C P r r i o s f e e s s s In io te n r a v l e T n r ti a o i n n in T g e a b m y a a t s te n a d c in o g lla a te t r h a ir l t d y u tw ty o X N/A Training. (32) POST approved Crises Intervention Training Course, though not required by POST. All Field Training Policing Those with Behavioral Officers receive Continuing Professional Training through an eight (8) hour POST approved course as Health Issues a Challenge for County El Dorado County mandated by law. The Sheriff's training program exceeds POST requirements with regard to Crises Law Enforcement Sheriff's Office 5/27/2020 Intervention Training. The recommendation will not be implemented. The recommendation suggests that the Sheriff's Office R.2 T H h O e T C in o t u o n t t h y e S C he ity ri f o f’ f s S O o f u fi t c h e L s a h k o e u T ld a h e o xp e l o P r o e l i t c h e e D e e xp p a a n rt s m io e n n t o . f d L S e a o t k u e e t r h m T L a in a h e k o e e th . T e T a e h h x e o p e d a e a n c n s i d i s o i t n o h n e o f t S o a o in H u i t o t h ia m L te e a l k o e e r s s d T e a O v h e u o l t o e re p P a a o c l h H ic o T e m e D a e e m le p s a ( s H rt O m O T e u ) n tr t i e n . a t T o c h h t e h T e S e h j a u e m r r is if d f r ' e s ic s t O t i s o f n f s i c o o e l f e t w l h y i e l w l C a it s h it s y t i h s o e t f a S C n o i d t u y t h o f X N/A El Dorado County collaborate with the City of South Lake Tahoe and the South Lake Tahoe Police Department to help Sheriff's Office 5/27/2020 determine their specific needs for a Homeless Outreach Team.
Related Recommendations (1)
R4
approvals or inspections stall. Update the system to require an Supervisors FOLLOW-UP RESPONSE inspection completion date. This recommendation should be This has been partially implemented. Reports can be run with permit status implemented by December 31, 2023. information, however, TRAKiT does not currently have a “Dashboard” interface. It will be discussed as part of our current contract with CentralSquare to assist with our outstanding needs. Staff is running reports for some permit types to note those that are “stale.” Staff has determined how to send automatic email notifications for certain actions and is currently testing to ensure accuracy and consistency. This will be expanded to more permit actions in the future. A dashboard outside of TRAKiT that provides valued information may be a possible solution. Staff is beginning the engagement of the development community to determine what information they find of value. Staff is beginning to analyze this information for the purpose of setting up benchmarks and informing staff where permits tend to become stalled. From there, staff will develop solutions to minimize any stalls or delays due to County issues. An update was provided to the Board and is attached. (See Attachment 1) (SEE 2023/24 Continuity Report) The recommendation requires further analysis. Planning and Building staff are working with IT staff towards that goal. Staff is currently working on extracting data from TRAKiT to determine the number of days to process a permit by permit type. There are several variables that need to be considered when extracting such data including the number of days waiting for action by the County (i.e., plan check), the number of days waiting for action by the applicant (i.e., revising plans based on plan check comments) or applicant pauses or delays (no action by The Planning and Building Department should establish a set of applicant Page | 23 due to other reasons). Staff will likely initially focus on those permit types that have the benchmarks by permit type for the time expected to get through highest number of applications in both the Planning and Building divisions and eventually add other permit Case 22-23 GJ03 - Can You planning and building projects. A quarterly report should be El Dorado County types. A timeframe for completion of this project will not be known until Planning and Building and IT staff have 24-10 Help Me R … .8 PLEASE? c p r r e o a c t e e s d s d in e g ta p i e li r n m g i t t h s e f o o r v p e r r o a j l e l c a t c t t y iv p i e ty s o a f g a a n in d s s t t e a s tu ta s b o li f s t h im ed e lines for Su B p o e a r r v d is o o f r s t u h p e d o a p te p o to r t t u h n e i t B y o t a o r d d e , f v i i n a e m an em d e o x , t n ra o c l t a t t h e e r t d h a a t n a ; D h e o c w em ev b e e r, r t 3 h 1 e , P 20 la 2 n 3 n . ing and Building Department will provide an X benchmarks. This recommendation is FOLLOW-UP RESPONSE Because of the wide variety of factors, tracking the length of time from submittal date to date of issuance may take a significant amount of time to analyze and have limited value. More value may be gained by identifying the timeframes plans and permits are “in-house” and common “sticking points” within the process (those areas more likely to cause delays). Tracking this information will better help staff to develop and implement tools or modify processes to address the problem areas. Staff will work with IT to determine if needed data can be extracted from TRAKiT in a meaningful way. Once data is extracted, metrics can be developed to track progress as processes are modified and new tools are added. (For complete response see Attachment 1) (SEE 2023/24 Continuity Report) 2022/2023 The recommendation has been implemented. There are already policies and procedures in place that are specific regarding payouts for unrepresented management staff. The Salary and Benefits Resolution (SBR) for unrepresented employees, adopted by the Board of Supervisors on January 3, 2023, and the County of El Dorado Personnel Rules, adopted by the Board of Policies and procedures should be established that are specific El Dorado County Supervisors on November 15, 2022, specify which employees are eligible for the various leave accrual payouts $28K Sick Leave Oversight R.1 to payouts for unrepresented management staff by the HR Board of when exiting county service. Specifically, Section 9 of the SBR describes the eligibility requirements to receive sick X Department by December 31, 2023. Supervisors leave upon separation, while Section 8 describes “annual vacation rates, maximum accumulation, payoff and usage by covered employees.” In addition, the Personnel Rules address the payout of vacation accruals upon separation. Notwithstanding the above formal guidance documentation, each department also has an HR Liaison. These Liaisons are tasked with determining eligibility as it relates to unused sick leave as described by the applicable section of Personnel Rules or various Labor Agreements, which includes the SBR for unrepresented employees. Furthermore, HR Liaisons are aware that they can contact HR if any questions arise when processing a final payout in their particular department. The Auditor-Controller disagrees partially with this finding.
F9
There is a JPA Monthly Appropriation Invoicing policy that is not followed. The three agencies contracted to provide emergency ambulance transport services to the JPA are not providing accurate or timely fiscal reports. By December 31, 2024, the JPA Board should require their El Dorado County 24-08 R.6 t I r n a v n o s ic p i o n r g t i P n o g l a ic g y e a n n c d ie h s o to ld f o th ll e o m w a th c e c o M u o n n ta th b l l y e A . ppropriation Emerg A e u n th cy o r S i e ty rvices 8/6/2024 F G 9 e o R r e g s e p to o w ns n e F : i D re is P a r g o r t e e e c . t ion District adheres to the current invoicing policy. El Dorado X U Jo p r d g a e t n e s d e b n y 5 C /2 r 7 is /2 ty 5 County Fire Protection District and El Dorado Hills Fire Department had established a verbal agreement with the past Executive Director(s) to invoice JPA in a manner that better aligned with their billing cycles. UPDATE: The JPA Board has assigned a Working Group to review the JPA Agreement and By-Laws which will include options on membership and voting structure for the Board to consider. 24-08 R.7 B S G e y e m n D e e ia r c a n e l n m ly u b A a e c l r c A 3 e c 1 p t , u t a 2 a 0 b l 2 l C e 4 o , A s t c h t c r e e o J p u P o n A r t t i B s n o g t a o P r t r d h i n e s c h C i o p o u l u e l n d s t y ( e G n a A s re A u P r i e n ) t a h l a ig t n th m e e ir n t with E E m l e D r o g A r e u a n t d h c o y o r S C i e t o y r u v n ic t e y s 8/6/2024 D Co is u a n g t r y e o e f . E T l h D e o JP ra A d w o. i l R l e a f d e h r e to re R t 3 o . all reporting requirements as agreed to within our Master Contract with the X Disagree. Refer to F12, F14 and R5
Related Recommendations (1)
R9
2023 Procurement & Contracts El Dorado County 2022-2023 Board of A survey was sent out to 100 vendors in April 2022. The division received 4 responses. The survey and survey X Grand Jury Report reviewed by CAO and P&C Supervisors results were reviewed by the Deputy CAO. Survey results were included in the application for the Achievement of management and results posted on the P&C Division web Excellence application. A second survey is scheduled for April 2024. The best practice in the industry is to conduct page as well as incorporated into policy and procedures an external customer survey every two years updates. A customer survey program should be developed and implemented by December 31, 2023 The P&C Division should identify a solution to provide timely El Dorado County The recommendation has been implemented.
F12
There is no code of conduct policy document regarding conflict of interest and recusal.
Related Recommendations (1)
R12
train P&C staff to perform both the procurement and contract Board of X functions of the division by December 31, 2023. Supervisors Analyst staff are cross trained on contracts and RFP/RFQ processes. Buyers are cross trained on procurement. The P&C Division should review the JOC concept and El Dorado County The recommendation has been implemented.
F14
Response: Disagree The JPA Board of Directors has previously reviewed the JPA Board structure but has not identified a more effective arrangement at this time. The Board will continue to assess the structure and implement changes as needed. 24-08 R.8 B u P Se y p re r d D v h a i e o c t c e e s e s p o m i t f t o a b J P l e t h A r A e d 3 c 1 v C o a , o m 2 n u 0 c p n 2 e l t i 4 d y a , B n L th i o c f e e e a r C S w d u o i o t p u h f p n S C o ty u o r t p C u , e A n A r O t m v y i s s C b h o o u o r n l s a u t . r n l a d c c e p t r a # o n 2 v 2 d i 9 d D 8 e i f s a o p r s a ta tc t h u s El D S o u B r p o a e a d r r v o d i s C o o o f r u s nty 8/7/2024 The recommendation will be implemented by December 31, 2024. X N at o t h fo is ll o ti w m - e u . p will be done Election Int f e C ro g a m r s i e t y F : 2 i c S 4 t - e i 0 o p 9 n a rating Fact R.1 B s s t i h m y u y e s r p t r t h p a e o e o m c u s t N n : s s d o $ i s b i v 2 h n e 5 il o g m , i 0 t u t y b 0 h l d o 0 e e - r f b t $ a a 2 e 5 0 n b 0 e 2 y u , l 4 0 e l c a 0 c e e 0 t t l l i r e l o ( u o c S n l n t e a i i s o e c r y n a o A s , l r p t l t e y i p h m n i e e t s n ) e D o r d t l o o n a ix m e i t m t e 1 i c d ) n p o i ( r o m e o n . v m g e v ., o u s a t n e e i c F c t u a a a r r b t i a i t u o y d l n a a a . y t n i F o d c is a n r c g e a e m l ove El D S o u B r p o a e a d r r v o d i s C o o o f r u s nty 8/14/2024 T b w e h x e i p l e i l n e r n g r e t o c u s t o s a p m e n r d o d m v i t n i e h d n a e e d c S a a c e d t o c i d o r r d i e n t a t i a o w n r n i c y l a e l o l n w f s o S i e t t t c h a b u t t e e r h i ’ i e t s m y S O o p e u f l c f e t i r s m c e i e t d e a . n e r y t o e o f d f t h b S e e ta c m t a e i u ’ t s i s g e c a e i t t r i n t i i s g fi n e p d o ro t u c w s e a e d r p u ra r r o e n c s te e c d d u u a r r r n e e d s n . t i l s T y h n a i o s p t p i r s r e o a a v s e c o d o n s b a t y l b y e l s e le o . c l T u t h i t o e io n s n s y w s e t c h e u i m c ri h t i y s X The first part of the recommendation will not be implemented because it is unreasonable. The second part of the
Related Recommendations (1)
R14
A u a D n d s e d o s c e p e e r t s m e s s d t b a m t e n o e r d n h 3 r t e 1 i s s l , ” p k 2 c a r 0 l e a v 2 q o s 3 u i s d i r f l e o e m r n E g e t D n h t y C s d f c o e o r la n E y tr s D a C c in t . c s C o ta h n f a t f r n t a o g c e b t s e a t p s te p h r r o o u v l a d l b b e y El D S o u B r p o a e a d r r o v d is C o o o f r u s nty D c c l o u a m r s in s p g l t e o t t h e tr e d a . t i i R n m i c s e o k t n h M t i r s a a n G c a t r a g s e n ta m d f f e J o u n n r t y w d r i i e l f p l f e c o r o r e t o n w r t d a in i s n s a d u t r r e a a f w n te c it d e h , c P R o r i v s o e k c r u M a r g a e e m n s a e a g n n e t d m a s n e p n d e t C c w o ia a n l s t r e a a n l c d r t e o s a r a d s n e y d m in o e t t n h h t e e s r p w C r h o o i c u c e n h s t i s y s c o n o f o n p w t r r e a n p c e a t a r s r in t l a y g f f a t o X ensure as many attendees as possible. The recommendation has been implemented. Review the EBIX contract and ensure that EBIX is providing El Dorado County Risk Management has reviewed the contract and has determined EBIX has been providing their services

Additional Recommendations 28

These recommendations are not explicitly linked to specific findings.