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⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings and Recommendations 6 findings
F1
As of October 2001 there were no written procedures establishing time lines for scheduling inspections during construction and upon completion of a building. Because of this, the architect/builder sometimes incurred costly delays.
Related Recommendations (1)
R1
The Chief, Santa Rosa Fire Department should implement and monitor the new written policies and procedures that address improvements to the inspection process.
F2
As of March 2002 timelines for scheduling inspections were in place with written and measurable objectives.
No recommendations for this finding
F3
As of October 2001 there were occasional inconsistencies between the plan checker’s approval of building plans and subsequent findings by the building inspectors even when the structure was built according to the approved plans.
Related Recommendations (2)
R1
The Chief, Santa Rosa Fire Department should implement and monitor the new written policies and procedures that address improvements to the inspection process.
R2
The Chief, Santa Rosa Fire Department should minimize instances where approved plans are later rescinded or modified by the Fire Marshal. Required Responses to Findings None Required Responses to Recommendations Chief, Santa Rosa Fire Department: R1 and R2 56
F4
As of March 2002 personnel changes were made in both the plan checkers section and inspection section of the SRFD that should help minimize inconsistencies between plan checkers and inspectors. In addition, meetings were held with City Building, Utilities, 55 Engineering and Planning Departments in an effort to improve the overall plan review process.
No recommendations for this finding
F5
As of October 2001 there was a customer complaint procedure in place at the Fire Marshal’s office that was used only occasionally.
No recommendations for this finding
F6
As of March 2002 a new procedure was in place that provided all customers with a comprehensive and user-friendly assessment form that provided excellent feedback on customer satisfaction. An assessment of the results after the implementation of the new procedures has shown significant improvement in customer satisfaction. Conclusions The Grand Jury concludes that the Santa Rosa Fire Department has recognized its problems and is taking appropriate actions to correct them. The Grand Jury commends the department for its efforts. However, because the corrective actions are in their formative stages, two
No recommendations for this finding
Conclusions 1
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CL1 Page 3The Grand Jury concludes that the Santa Rosa Fire Department has recognized its problems and is taking appropriate actions to correct them. The Grand Jury commends the department for its efforts. However, because the corrective actions are in their formative stages, two recommendations are presented.
No Responses Found 1
Government entities assigned to respond to this report. No response documents have been linked in our database.
Santa Rosa
City