Procurement –Big Budget, Low Priority requirement by Procurement 3 weeks weeks Vets: 10 hours a

R2

The CEO, in cooperation with Human Resources, should define a process to base the next County Purchasing Agent appointment on a nationwide recruitment, job related testing, and thorough vetting by January 1, 2017. (F1, F12, F18)

R3

The CEO, in cooperation with Human Resources, should reclassify and transfer all employees in procurement functions to the County Procurement Office, and all future procurement staff be recruited and hired directly into the County Procurement Office and into a job classification within the Purchasing/Procurement Job Classification Series, managed and supervised by the CPO, by March 1, 2017. (F1, F3, F13, F16)

R4

Beginning November 30, 2016, the County Procurement Office should train all employees who have procurement duties immediately upon hire or assignment, and before they are permitted to work independently on procurement tasks. (F1, F2)

R9

The CEO, in cooperation with Human Resources, should hire a procurement consultant by December 1, 2016 to review prior Grand Jury, audit and study recommendations, assess the current County procurement system, and design a plan and strategy to transition procurement from a de-centralized organizational structure to a centralized or hybrid structure by July 2017. (F1, F3, F4, F9, F10, F14)

R12

The CEO, in cooperation with Human Resources, should conduct a salary survey and make recommendations for compensation modifications to make Orange County competitive in the Purchasing/Procurement Job Classification Series by February 1, 2017. (F1, F13)

R14

The County Procurement Office should, by January 15, 2017, lead each County agency through a process to develop function-specific Procurement Procedure Manuals, and all Manuals be reviewed and updated annually. (F1, F2, F8, F17) REQUIRED RESPONSES The California Penal Code §933 requires any public agency which the Grand Jury has reviewed, and about which it has issued a final report, to comment to the Presiding Judge of the Superior Court on the findings and recommendations pertaining to matters under the control of the agency. Such comment shall be made no later than 90 days after the Grand Jury publishes its report (filed with the Clerk of the Court). Additionally, in the case of a report containing findings and recommendations pertaining to a department or agency headed by an elected County official (e.g. District Attorney, Sheriff, etc.), such elected official shall comment on the findings and recommendations pertaining to matters under that elected official’s control to the Presiding Judge with an information copy sent to the Board of Supervisors. Furthermore, California Penal Code Section §933.05 (a), (b), (c), details, as follows, the manner in which such comment(s) are to be made: (a) As to each Grand Jury finding, the responding person or entity shall indicate one of the following: (1) The respondent agrees with the finding (2) The respondent disagrees wholly or partially with the finding, in which case the response shall specify the portion of the finding that is disputed and shall include an explanation of the reasons therefore. (b) As to each Grand Jury recommendation, the responding person or entity shall report one of the following actions: (1) The recommendation has been implemented, with a summary regarding the implemented action. (2) The recommendation has not yet been implemented, but will be implemented in the future, with a time frame for implementation. (3) The recommendation requires further analysis, with an explanation and the scope and parameters of an analysis or study, and a time frame for the matter to be prepared for discussion by the officer or head of the agency or department being investigated or reviewed, including the governing body of the public agency when applicable. This time frame shall not exceed six months from the date of publication of the Grand Jury report. (4) The recommendation will not be implemented because it is not warranted or is not reasonable, with an explanation therefore. (c) If a finding or recommendation of the Grand Jury addresses budgetary or personnel matters of a county agency or department headed by an elected officer, both the agency or department head and the Board of Supervisors shall respond if requested by the Grand Jury, but the response of the Board of Supervisors shall address only those budgetary /or personnel matters over which it has some decision making authority. The response of the elected agency or department head shall address all aspects of the findings or recommendations affecting his or her agency or department. Comments to the Presiding Judge of the Superior Court in compliance with Penal Code section §933.05 are required from: Responses Required: 90 Day Required Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 Orange County Board of Supervisors X X X X X X X X X X X X X X X X X X 90 Day Required Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 Orange County Board of Supervisors X X X X X X X X X X X X X X Responses Requested: Requested Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 CPO X X X X X X X X X X X X Requested Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 CPO X X X X X X X X X Requested Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 CPA X X X X Requested Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 CPA X X X X Requested Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 HR X X X X Requested Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 HR X X X X Requested Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 County Executive Office X Requested Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 County Executive Office X X X X X X Requested Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 CFO X X Requested Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 CFO X X X X X X Requested Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 x CEO/Information Technology Requested Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 CEO/Information Technology X WORKS CITED Anklesaria, Jimmy. “Centralized vs. Decentralized Procurement: The Ongoing Balancing Act”, Supply & Demand Chain Executive. August 1, 2014, Web. http://www.sdcexec.com/article/11604760/centralized-vs-decentralized-procurement-the- ongoing-balancing-act, May 2016. Anklesaria, Jimmy. “Centralize or Decentralize Procurement? No Longer a Clear-Cut Choice”, My Purchasing Center. August 30, 2014. Web. May 2016. http://www.mypurchasingcenter.com/purchasing/industry-articles/centralize-or- decentralize-procurement-no-longer-clear-cut-choice. Bianca, Audra et.al. “What Do Silos Mean in Business Culture.” Web. May 2016. http://yourbusiness.a.com/silos-mean-business-culture-3448.html. “Best Practices for Performance-Based Contracting”, Office of Management and Budget. Web. https://whitehouse.gov/omb/procurement_guide/phsc. April 2016. Brinkman, J.E., CPPO. “Resolution 1002 – Centralized Purchasing,” National Institute of Governmental Purchasing. Web. nigp.org/eweb. October 27, 2015. California Counties by Population, California Demographics by Cubit. Web. California demographics.com/counties - by – population. November 14, 2015. Candidate Applications, Human Services Agency, County of Orange. Web. March 18, 2016. Consolidated Board Policies on Agreements/Contracts Approved by the Board, no author or agency listed. unidentifiable website. May 14, 2015. County Executive Office, Agenda Staff Report #10-000734. May 18, 2010. Print. County of Orange, CEO Procurement Office, Navigating the Request for Proposal (RFP) Process, January 2012. County of Orange Department of Human Resources, Purchasing Manager – Administrative Manager III, Recruitment flyer, issued December 31, 2005. County Procurement Office, 2014 Calendar of Training Topics. County Procurement Office, 2016 Goals. Summary of NIGP Report Recommendations, County Executive Office. May 18, 2010. Print. CPO KPI 4th quarter report 2016. Web.ocgov.com. May 2016. Deputy Purchasing Agent (DPA) List 11/19/2015-12/17/2015, County Procurement Office Web. ocgov.com, March 31, 2016. deCourcy, P., Warn, D., Hogg, R., and Shaw, J., “Ten Strategies for Best-in-Class Public Sector Procurement,” Bravo Solution. Chicago, Il. June 2012. Duft, Ken D., “Agribusiness Management”, Washington State University & US Department of Agriculture. Web. http://www.agribusiness-mgmt.wsu.edu/ExtensionNewsletters/mgmt/ MgmtObjective.pdf. May 2016. E-Myth Business Coach, “The Danger of Silos in Your Business.” November 24, 2010. Web. e- myth.com. May 6, 2016. Engel, Bob, C.P.M, “10 best practices you should be doing now”. Web. http://www.supplychainquarterly.com/topics/Procurement/scq201101bestpractices/. Quarter 1, 2011. November 4, 2015. Internal Audit Department – Orange County, Internal Control & Compliance Audit OCPublic Works, Bid & Proposal Processes, Audit No. 1225-A, February 19, 2014. Internal Audit Department – Orange County, Internal Control & Compliance Audit – OC Public Works Change Order and Contract Amendment Processes Audit No. 1225-B, February 19, 2014. Internal Audit Department – Orange County, Internal Control & Compliance Audit – OC Public Works Sole Source Contracts, Audit 1225-C, February 19, 2014. Internal Audit Department – Orange County, Final Close-Out, OC Public Works Bid &Proposal Processes, Audit No. 1225-F1, June 24, 2015. Master Services Agreement for IT Services by and Between County of Orange and Science Applications International Corporation, 2013. Web. April 2016 http//bos.ocgov.com/itms/docs/SAIC Master Services Agreement.pdf. ocgov.com, Human Resources, Job Titles. Web. Ocgov.com. March 2016. OC Procurement, Key Performance Indicators Final quarter 2016. Orange County, CA. Office of the Performance Audit Director, Performance Audit of Countywide Purchasing - Final November 11, 2009. Draft Report (#131404). June 17, 2014. County of Orange, CA Web.ocgov.com. O’Neill II, J.B., McCarthy, D., Brady, W.D., and Pitzer, J.T., “Procurement Policy Study.” County of Orange, CA. October 8, 2009. Orange County – Class Specification Bulletin, various job titles. Web. April 2016. Ocgov.com/agency.governmentjobs.com/oc. Orange County, California – Organizational Chart. Web. ocgov.com/gov/ceo/resources/orgchart. Orange County Grand Jury – 1997-1998, Study of Orange County Procurement System, Santa Ana, Ca. Web. Ocgov.org. Orange County Grand Jury – 2002-2003, Questionable Contract Management. Print Orange County Grand Jury – 2013-2014, Improving the County of Orange Government’s Multi- Billion Dollar Contracting Operations. Print. Orange County Public Works, Design & Construction Procurement Policy Manual (DCP) 2015. Approved January 27, 2015. Overby, Stephanie, “What Matters Most in Outsourcing: Outcomes vs. Tasks.” Web. May 2016. http://www.cio.com.au/article/326009/what_matters_most_outsourcing_outcome_vs_tas ks/ CIO.com. November 16, 2009. Performance Based Contracting, Principles and Practices of Public Procurement, Partnership for Public Procurement, NIGP/CIPS, 2012. Web. http://216.22.26.112/wp- content/uploads/2013/04/PerformanceBased.pdf. June 1, 2016. Procurement Quarterly Reports 2015, County Procurement Office. SAIC Contract Amendment #1. Web. May 6, 2016. http://cams.ocgov.com/Web_Publisher/Agenda07_30_2013_files/images/O01313- 000824A.PDF, July 30, 2013. Sessoms, Gail, What are Organizational Silos? Web. May 2016. http://yourbusiness.azcentral.com/organizational-silos-8237.html. Unattributed. Centralized Purchasing – Good or Bad? Web. May 19, 2016. www.purchasing-procurement-center.com/centralized-purchasing. Warn, Dan. Best Practices for Government Procurement, November 15, 2005, Government Information Division, Office of the State Auditor, State of Minnesota. Web. http//strategicsourcing.com/2014/11/05best-practices-for-government-procurement. What’s the Difference Between Policies and Procedures? Web. April 25, 2016. www. bizmanualz.com/write- better-policies. WORKS CONSULTED American Bar Association, Model Procurement Code for State and Local Governments. February 1979. Print. Consolidated Board Policies on Agreements/Contracts Approved by the Board, IT Managed Services – Transition & Transformation, OCIT. Wed. bos.ocgov/itms/faq.asp. Print. County Executive Office, County Procurement Office, Memorandum, Retroactive Contract Approval Request Form Instructions, January 13, 2016. Print. County Procurement Office, DEPUTY PURCHASING AGENT (DPA LIST), 11/19/2015 – 12/17/2015. Print. Gerda, Nick. “Medical contract approved amid protest,” Orange County Register. September 9, 2014. Web. Gilroy, Leonard. “Competitive contracting helps taxpayers,” Orange County Register. January 23, 2015. Web. Muir, Jennifer. “OC feels dangers of IT contracting”, Orange County Register, April 10, 2015. Web. OCIT, IT Shared Services Pilot Overview. October 26, 2015. Web. Orange County Procurement Support Center (OCPSC), Closed Tickets by month and Year-to- Date., document, May 31, 2016. “Board of Supervisors Set for Big Vote on Huge Computer Contract”, Orange County Register. June 27 2008. Web. May 2016. “County Exploring New Computer System,” Orange County Register. September 22, 2011. Web. May 2016. Richardson, Rob, County Executive Office/County Procurement Office, OC Procurement Support Center. Letter, January 14, 2016. Richardson, Rob, Procurement Office Goals – 2015, Santa Ana, California. Print. Richardson, Rob, Procurement Office Goals – 2016, Santa Ana, California. Print. Sample Size Calculator – Confidence and Interval Level, Creative Research Systems. Web. http://www.surveysystem.com/sscalc.htm, May 2016. San Juan Capistrano Patch, County Bigwigs Rant about multimillion Dollar Cost Overruns. June 3, 2011. Web. May 2016. Sforza, Terry. “OC watchdog: Report validates doubts on county contracting,” Orange County Register. June 16, 2014.

R4

Beginning November 30, 2016, the County Procurement Office should train all employees who have procurement duties immediately upon hire or assignment, and before they are permitted to work independently on procurement tasks. (F1, F2)

R5

The County Purchasing Agent should enforce standard DPA training requirements and not allow any DPA to work on procurement tasks if their DPA certification has lapsed beginning December 1, 2016. (F2, F7)

R6

The County Executive Officer should hire a procurement Training Consultant to assess the training needs of procurement staff and submit a plan for training of new and veteran procurement employees by January 15, 2017. (F2, F7)

R14

The County Procurement Office should, by January 15, 2017, lead each County agency through a process to develop function-specific Procurement Procedure Manuals, and all Manuals be reviewed and updated annually. (F1, F2, F8, F17) REQUIRED RESPONSES The California Penal Code §933 requires any public agency which the Grand Jury has reviewed, and about which it has issued a final report, to comment to the Presiding Judge of the Superior Court on the findings and recommendations pertaining to matters under the control of the agency. Such comment shall be made no later than 90 days after the Grand Jury publishes its report (filed with the Clerk of the Court). Additionally, in the case of a report containing findings and recommendations pertaining to a department or agency headed by an elected County official (e.g. District Attorney, Sheriff, etc.), such elected official shall comment on the findings and recommendations pertaining to matters under that elected official’s control to the Presiding Judge with an information copy sent to the Board of Supervisors. Furthermore, California Penal Code Section §933.05 (a), (b), (c), details, as follows, the manner in which such comment(s) are to be made: (a) As to each Grand Jury finding, the responding person or entity shall indicate one of the following: (1) The respondent agrees with the finding (2) The respondent disagrees wholly or partially with the finding, in which case the response shall specify the portion of the finding that is disputed and shall include an explanation of the reasons therefore. (b) As to each Grand Jury recommendation, the responding person or entity shall report one of the following actions: (1) The recommendation has been implemented, with a summary regarding the implemented action. (2) The recommendation has not yet been implemented, but will be implemented in the future, with a time frame for implementation. (3) The recommendation requires further analysis, with an explanation and the scope and parameters of an analysis or study, and a time frame for the matter to be prepared for discussion by the officer or head of the agency or department being investigated or reviewed, including the governing body of the public agency when applicable. This time frame shall not exceed six months from the date of publication of the Grand Jury report. (4) The recommendation will not be implemented because it is not warranted or is not reasonable, with an explanation therefore. (c) If a finding or recommendation of the Grand Jury addresses budgetary or personnel matters of a county agency or department headed by an elected officer, both the agency or department head and the Board of Supervisors shall respond if requested by the Grand Jury, but the response of the Board of Supervisors shall address only those budgetary /or personnel matters over which it has some decision making authority. The response of the elected agency or department head shall address all aspects of the findings or recommendations affecting his or her agency or department. Comments to the Presiding Judge of the Superior Court in compliance with Penal Code section §933.05 are required from: Responses Required: 90 Day Required Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 Orange County Board of Supervisors X X X X X X X X X X X X X X X X X X 90 Day Required Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 Orange County Board of Supervisors X X X X X X X X X X X X X X Responses Requested: Requested Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 CPO X X X X X X X X X X X X Requested Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 CPO X X X X X X X X X Requested Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 CPA X X X X Requested Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 CPA X X X X Requested Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 HR X X X X Requested Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 HR X X X X Requested Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 County Executive Office X Requested Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 County Executive Office X X X X X X Requested Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 CFO X X Requested Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 CFO X X X X X X Requested Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 x CEO/Information Technology Requested Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 CEO/Information Technology X WORKS CITED Anklesaria, Jimmy. “Centralized vs. Decentralized Procurement: The Ongoing Balancing Act”, Supply & Demand Chain Executive. August 1, 2014, Web. http://www.sdcexec.com/article/11604760/centralized-vs-decentralized-procurement-the- ongoing-balancing-act, May 2016. Anklesaria, Jimmy. “Centralize or Decentralize Procurement? No Longer a Clear-Cut Choice”, My Purchasing Center. August 30, 2014. Web. May 2016. http://www.mypurchasingcenter.com/purchasing/industry-articles/centralize-or- decentralize-procurement-no-longer-clear-cut-choice. Bianca, Audra et.al. “What Do Silos Mean in Business Culture.” Web. May 2016. http://yourbusiness.a.com/silos-mean-business-culture-3448.html. “Best Practices for Performance-Based Contracting”, Office of Management and Budget. Web. https://whitehouse.gov/omb/procurement_guide/phsc. April 2016. Brinkman, J.E., CPPO. “Resolution 1002 – Centralized Purchasing,” National Institute of Governmental Purchasing. Web. nigp.org/eweb. October 27, 2015. California Counties by Population, California Demographics by Cubit. Web. California demographics.com/counties - by – population. November 14, 2015. Candidate Applications, Human Services Agency, County of Orange. Web. March 18, 2016. Consolidated Board Policies on Agreements/Contracts Approved by the Board, no author or agency listed. unidentifiable website. May 14, 2015. County Executive Office, Agenda Staff Report #10-000734. May 18, 2010. Print. County of Orange, CEO Procurement Office, Navigating the Request for Proposal (RFP) Process, January 2012. County of Orange Department of Human Resources, Purchasing Manager – Administrative Manager III, Recruitment flyer, issued December 31, 2005. County Procurement Office, 2014 Calendar of Training Topics. County Procurement Office, 2016 Goals. Summary of NIGP Report Recommendations, County Executive Office. May 18, 2010. Print. CPO KPI 4th quarter report 2016. Web.ocgov.com. May 2016. Deputy Purchasing Agent (DPA) List 11/19/2015-12/17/2015, County Procurement Office Web. ocgov.com, March 31, 2016. deCourcy, P., Warn, D., Hogg, R., and Shaw, J., “Ten Strategies for Best-in-Class Public Sector Procurement,” Bravo Solution. Chicago, Il. June 2012. Duft, Ken D., “Agribusiness Management”, Washington State University & US Department of Agriculture. Web. http://www.agribusiness-mgmt.wsu.edu/ExtensionNewsletters/mgmt/ MgmtObjective.pdf. May 2016. E-Myth Business Coach, “The Danger of Silos in Your Business.” November 24, 2010. Web. e- myth.com. May 6, 2016. Engel, Bob, C.P.M, “10 best practices you should be doing now”. Web. http://www.supplychainquarterly.com/topics/Procurement/scq201101bestpractices/. Quarter 1, 2011. November 4, 2015. Internal Audit Department – Orange County, Internal Control & Compliance Audit OCPublic Works, Bid & Proposal Processes, Audit No. 1225-A, February 19, 2014. Internal Audit Department – Orange County, Internal Control & Compliance Audit – OC Public Works Change Order and Contract Amendment Processes Audit No. 1225-B, February 19, 2014. Internal Audit Department – Orange County, Internal Control & Compliance Audit – OC Public Works Sole Source Contracts, Audit 1225-C, February 19, 2014. Internal Audit Department – Orange County, Final Close-Out, OC Public Works Bid &Proposal Processes, Audit No. 1225-F1, June 24, 2015. Master Services Agreement for IT Services by and Between County of Orange and Science Applications International Corporation, 2013. Web. April 2016 http//bos.ocgov.com/itms/docs/SAIC Master Services Agreement.pdf. ocgov.com, Human Resources, Job Titles. Web. Ocgov.com. March 2016. OC Procurement, Key Performance Indicators Final quarter 2016. Orange County, CA. Office of the Performance Audit Director, Performance Audit of Countywide Purchasing - Final November 11, 2009. Draft Report (#131404). June 17, 2014. County of Orange, CA Web.ocgov.com. O’Neill II, J.B., McCarthy, D., Brady, W.D., and Pitzer, J.T., “Procurement Policy Study.” County of Orange, CA. October 8, 2009. Orange County – Class Specification Bulletin, various job titles. Web. April 2016. Ocgov.com/agency.governmentjobs.com/oc. Orange County, California – Organizational Chart. Web. ocgov.com/gov/ceo/resources/orgchart. Orange County Grand Jury – 1997-1998, Study of Orange County Procurement System, Santa Ana, Ca. Web. Ocgov.org. Orange County Grand Jury – 2002-2003, Questionable Contract Management. Print Orange County Grand Jury – 2013-2014, Improving the County of Orange Government’s Multi- Billion Dollar Contracting Operations. Print. Orange County Public Works, Design & Construction Procurement Policy Manual (DCP) 2015. Approved January 27, 2015. Overby, Stephanie, “What Matters Most in Outsourcing: Outcomes vs. Tasks.” Web. May 2016. http://www.cio.com.au/article/326009/what_matters_most_outsourcing_outcome_vs_tas ks/ CIO.com. November 16, 2009. Performance Based Contracting, Principles and Practices of Public Procurement, Partnership for Public Procurement, NIGP/CIPS, 2012. Web. http://216.22.26.112/wp- content/uploads/2013/04/PerformanceBased.pdf. June 1, 2016. Procurement Quarterly Reports 2015, County Procurement Office. SAIC Contract Amendment #1. Web. May 6, 2016. http://cams.ocgov.com/Web_Publisher/Agenda07_30_2013_files/images/O01313- 000824A.PDF, July 30, 2013. Sessoms, Gail, What are Organizational Silos? Web. May 2016. http://yourbusiness.azcentral.com/organizational-silos-8237.html. Unattributed. Centralized Purchasing – Good or Bad? Web. May 19, 2016. www.purchasing-procurement-center.com/centralized-purchasing. Warn, Dan. Best Practices for Government Procurement, November 15, 2005, Government Information Division, Office of the State Auditor, State of Minnesota. Web. http//strategicsourcing.com/2014/11/05best-practices-for-government-procurement. What’s the Difference Between Policies and Procedures? Web. April 25, 2016. www. bizmanualz.com/write- better-policies. WORKS CONSULTED American Bar Association, Model Procurement Code for State and Local Governments. February 1979. Print. Consolidated Board Policies on Agreements/Contracts Approved by the Board, IT Managed Services – Transition & Transformation, OCIT. Wed. bos.ocgov/itms/faq.asp. Print. County Executive Office, County Procurement Office, Memorandum, Retroactive Contract Approval Request Form Instructions, January 13, 2016. Print. County Procurement Office, DEPUTY PURCHASING AGENT (DPA LIST), 11/19/2015 – 12/17/2015. Print. Gerda, Nick. “Medical contract approved amid protest,” Orange County Register. September 9, 2014. Web. Gilroy, Leonard. “Competitive contracting helps taxpayers,” Orange County Register. January 23, 2015. Web. Muir, Jennifer. “OC feels dangers of IT contracting”, Orange County Register, April 10, 2015. Web. OCIT, IT Shared Services Pilot Overview. October 26, 2015. Web. Orange County Procurement Support Center (OCPSC), Closed Tickets by month and Year-to- Date., document, May 31, 2016. “Board of Supervisors Set for Big Vote on Huge Computer Contract”, Orange County Register. June 27 2008. Web. May 2016. “County Exploring New Computer System,” Orange County Register. September 22, 2011. Web. May 2016. Richardson, Rob, County Executive Office/County Procurement Office, OC Procurement Support Center. Letter, January 14, 2016. Richardson, Rob, Procurement Office Goals – 2015, Santa Ana, California. Print. Richardson, Rob, Procurement Office Goals – 2016, Santa Ana, California. Print. Sample Size Calculator – Confidence and Interval Level, Creative Research Systems. Web. http://www.surveysystem.com/sscalc.htm, May 2016. San Juan Capistrano Patch, County Bigwigs Rant about multimillion Dollar Cost Overruns. June 3, 2011. Web. May 2016. Sforza, Terry. “OC watchdog: Report validates doubts on county contracting,” Orange County Register. June 16, 2014.

R3

The CEO, in cooperation with Human Resources, should reclassify and transfer all employees in procurement functions to the County Procurement Office, and all future procurement staff be recruited and hired directly into the County Procurement Office and into a job classification within the Purchasing/Procurement Job Classification Series, managed and supervised by the CPO, by March 1, 2017. (F1, F3, F13, F16)

R9

The CEO, in cooperation with Human Resources, should hire a procurement consultant by December 1, 2016 to review prior Grand Jury, audit and study recommendations, assess the current County procurement system, and design a plan and strategy to transition procurement from a de-centralized organizational structure to a centralized or hybrid structure by July 2017. (F1, F3, F4, F9, F10, F14)

R9

The CEO, in cooperation with Human Resources, should hire a procurement consultant by December 1, 2016 to review prior Grand Jury, audit and study recommendations, assess the current County procurement system, and design a plan and strategy to transition procurement from a de-centralized organizational structure to a centralized or hybrid structure by July 2017. (F1, F3, F4, F9, F10, F14)

R8

That the CEO should authorize OCIT to assist the County Procurement Office in conducting an IT needs assessment, and submit a plan and timeline for improvement, updating or replacement by March 1, 2017. (F5)

R7

By October 1, 2016, the CEO should direct agencies to revise the practice of recommending the awarding of multi-year contracts, one year at a time, with possible four - 1 year extensions, by directing agency staff to submit contracts of three to five years; and direct contract managers to exercise the 30 day cancellation clause when warranted by poor vendor performance. (F6)

R5

The County Purchasing Agent should enforce standard DPA training requirements and not allow any DPA to work on procurement tasks if their DPA certification has lapsed beginning December 1, 2016. (F2, F7)

R6

The County Executive Officer should hire a procurement Training Consultant to assess the training needs of procurement staff and submit a plan for training of new and veteran procurement employees by January 15, 2017. (F2, F7)

R14

The County Procurement Office should, by January 15, 2017, lead each County agency through a process to develop function-specific Procurement Procedure Manuals, and all Manuals be reviewed and updated annually. (F1, F2, F8, F17) REQUIRED RESPONSES The California Penal Code §933 requires any public agency which the Grand Jury has reviewed, and about which it has issued a final report, to comment to the Presiding Judge of the Superior Court on the findings and recommendations pertaining to matters under the control of the agency. Such comment shall be made no later than 90 days after the Grand Jury publishes its report (filed with the Clerk of the Court). Additionally, in the case of a report containing findings and recommendations pertaining to a department or agency headed by an elected County official (e.g. District Attorney, Sheriff, etc.), such elected official shall comment on the findings and recommendations pertaining to matters under that elected official’s control to the Presiding Judge with an information copy sent to the Board of Supervisors. Furthermore, California Penal Code Section §933.05 (a), (b), (c), details, as follows, the manner in which such comment(s) are to be made: (a) As to each Grand Jury finding, the responding person or entity shall indicate one of the following: (1) The respondent agrees with the finding (2) The respondent disagrees wholly or partially with the finding, in which case the response shall specify the portion of the finding that is disputed and shall include an explanation of the reasons therefore. (b) As to each Grand Jury recommendation, the responding person or entity shall report one of the following actions: (1) The recommendation has been implemented, with a summary regarding the implemented action. (2) The recommendation has not yet been implemented, but will be implemented in the future, with a time frame for implementation. (3) The recommendation requires further analysis, with an explanation and the scope and parameters of an analysis or study, and a time frame for the matter to be prepared for discussion by the officer or head of the agency or department being investigated or reviewed, including the governing body of the public agency when applicable. This time frame shall not exceed six months from the date of publication of the Grand Jury report. (4) The recommendation will not be implemented because it is not warranted or is not reasonable, with an explanation therefore. (c) If a finding or recommendation of the Grand Jury addresses budgetary or personnel matters of a county agency or department headed by an elected officer, both the agency or department head and the Board of Supervisors shall respond if requested by the Grand Jury, but the response of the Board of Supervisors shall address only those budgetary /or personnel matters over which it has some decision making authority. The response of the elected agency or department head shall address all aspects of the findings or recommendations affecting his or her agency or department. Comments to the Presiding Judge of the Superior Court in compliance with Penal Code section §933.05 are required from: Responses Required: 90 Day Required Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 Orange County Board of Supervisors X X X X X X X X X X X X X X X X X X 90 Day Required Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 Orange County Board of Supervisors X X X X X X X X X X X X X X Responses Requested: Requested Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 CPO X X X X X X X X X X X X Requested Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 CPO X X X X X X X X X Requested Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 CPA X X X X Requested Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 CPA X X X X Requested Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 HR X X X X Requested Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 HR X X X X Requested Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 County Executive Office X Requested Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 County Executive Office X X X X X X Requested Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 CFO X X Requested Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 CFO X X X X X X Requested Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 x CEO/Information Technology Requested Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 CEO/Information Technology X WORKS CITED Anklesaria, Jimmy. “Centralized vs. Decentralized Procurement: The Ongoing Balancing Act”, Supply & Demand Chain Executive. August 1, 2014, Web. http://www.sdcexec.com/article/11604760/centralized-vs-decentralized-procurement-the- ongoing-balancing-act, May 2016. Anklesaria, Jimmy. “Centralize or Decentralize Procurement? No Longer a Clear-Cut Choice”, My Purchasing Center. August 30, 2014. Web. May 2016. http://www.mypurchasingcenter.com/purchasing/industry-articles/centralize-or- decentralize-procurement-no-longer-clear-cut-choice. Bianca, Audra et.al. “What Do Silos Mean in Business Culture.” Web. May 2016. http://yourbusiness.a.com/silos-mean-business-culture-3448.html. “Best Practices for Performance-Based Contracting”, Office of Management and Budget. Web. https://whitehouse.gov/omb/procurement_guide/phsc. April 2016. Brinkman, J.E., CPPO. “Resolution 1002 – Centralized Purchasing,” National Institute of Governmental Purchasing. Web. nigp.org/eweb. October 27, 2015. California Counties by Population, California Demographics by Cubit. Web. California demographics.com/counties - by – population. November 14, 2015. Candidate Applications, Human Services Agency, County of Orange. Web. March 18, 2016. Consolidated Board Policies on Agreements/Contracts Approved by the Board, no author or agency listed. unidentifiable website. May 14, 2015. County Executive Office, Agenda Staff Report #10-000734. May 18, 2010. Print. County of Orange, CEO Procurement Office, Navigating the Request for Proposal (RFP) Process, January 2012. County of Orange Department of Human Resources, Purchasing Manager – Administrative Manager III, Recruitment flyer, issued December 31, 2005. County Procurement Office, 2014 Calendar of Training Topics. County Procurement Office, 2016 Goals. Summary of NIGP Report Recommendations, County Executive Office. May 18, 2010. Print. CPO KPI 4th quarter report 2016. Web.ocgov.com. May 2016. Deputy Purchasing Agent (DPA) List 11/19/2015-12/17/2015, County Procurement Office Web. ocgov.com, March 31, 2016. deCourcy, P., Warn, D., Hogg, R., and Shaw, J., “Ten Strategies for Best-in-Class Public Sector Procurement,” Bravo Solution. Chicago, Il. June 2012. Duft, Ken D., “Agribusiness Management”, Washington State University & US Department of Agriculture. Web. http://www.agribusiness-mgmt.wsu.edu/ExtensionNewsletters/mgmt/ MgmtObjective.pdf. May 2016. E-Myth Business Coach, “The Danger of Silos in Your Business.” November 24, 2010. Web. e- myth.com. May 6, 2016. Engel, Bob, C.P.M, “10 best practices you should be doing now”. Web. http://www.supplychainquarterly.com/topics/Procurement/scq201101bestpractices/. Quarter 1, 2011. November 4, 2015. Internal Audit Department – Orange County, Internal Control & Compliance Audit OCPublic Works, Bid & Proposal Processes, Audit No. 1225-A, February 19, 2014. Internal Audit Department – Orange County, Internal Control & Compliance Audit – OC Public Works Change Order and Contract Amendment Processes Audit No. 1225-B, February 19, 2014. Internal Audit Department – Orange County, Internal Control & Compliance Audit – OC Public Works Sole Source Contracts, Audit 1225-C, February 19, 2014. Internal Audit Department – Orange County, Final Close-Out, OC Public Works Bid &Proposal Processes, Audit No. 1225-F1, June 24, 2015. Master Services Agreement for IT Services by and Between County of Orange and Science Applications International Corporation, 2013. Web. April 2016 http//bos.ocgov.com/itms/docs/SAIC Master Services Agreement.pdf. ocgov.com, Human Resources, Job Titles. Web. Ocgov.com. March 2016. OC Procurement, Key Performance Indicators Final quarter 2016. Orange County, CA. Office of the Performance Audit Director, Performance Audit of Countywide Purchasing - Final November 11, 2009. Draft Report (#131404). June 17, 2014. County of Orange, CA Web.ocgov.com. O’Neill II, J.B., McCarthy, D., Brady, W.D., and Pitzer, J.T., “Procurement Policy Study.” County of Orange, CA. October 8, 2009. Orange County – Class Specification Bulletin, various job titles. Web. April 2016. Ocgov.com/agency.governmentjobs.com/oc. Orange County, California – Organizational Chart. Web. ocgov.com/gov/ceo/resources/orgchart. Orange County Grand Jury – 1997-1998, Study of Orange County Procurement System, Santa Ana, Ca. Web. Ocgov.org. Orange County Grand Jury – 2002-2003, Questionable Contract Management. Print Orange County Grand Jury – 2013-2014, Improving the County of Orange Government’s Multi- Billion Dollar Contracting Operations. Print. Orange County Public Works, Design & Construction Procurement Policy Manual (DCP) 2015. Approved January 27, 2015. Overby, Stephanie, “What Matters Most in Outsourcing: Outcomes vs. Tasks.” Web. May 2016. http://www.cio.com.au/article/326009/what_matters_most_outsourcing_outcome_vs_tas ks/ CIO.com. November 16, 2009. Performance Based Contracting, Principles and Practices of Public Procurement, Partnership for Public Procurement, NIGP/CIPS, 2012. Web. http://216.22.26.112/wp- content/uploads/2013/04/PerformanceBased.pdf. June 1, 2016. Procurement Quarterly Reports 2015, County Procurement Office. SAIC Contract Amendment #1. Web. May 6, 2016. http://cams.ocgov.com/Web_Publisher/Agenda07_30_2013_files/images/O01313- 000824A.PDF, July 30, 2013. Sessoms, Gail, What are Organizational Silos? Web. May 2016. http://yourbusiness.azcentral.com/organizational-silos-8237.html. Unattributed. Centralized Purchasing – Good or Bad? Web. May 19, 2016. www.purchasing-procurement-center.com/centralized-purchasing. Warn, Dan. Best Practices for Government Procurement, November 15, 2005, Government Information Division, Office of the State Auditor, State of Minnesota. Web. http//strategicsourcing.com/2014/11/05best-practices-for-government-procurement. What’s the Difference Between Policies and Procedures? Web. April 25, 2016. www. bizmanualz.com/write- better-policies. WORKS CONSULTED American Bar Association, Model Procurement Code for State and Local Governments. February 1979. Print. Consolidated Board Policies on Agreements/Contracts Approved by the Board, IT Managed Services – Transition & Transformation, OCIT. Wed. bos.ocgov/itms/faq.asp. Print. County Executive Office, County Procurement Office, Memorandum, Retroactive Contract Approval Request Form Instructions, January 13, 2016. Print. County Procurement Office, DEPUTY PURCHASING AGENT (DPA LIST), 11/19/2015 – 12/17/2015. Print. Gerda, Nick. “Medical contract approved amid protest,” Orange County Register. September 9, 2014. Web. Gilroy, Leonard. “Competitive contracting helps taxpayers,” Orange County Register. January 23, 2015. Web. Muir, Jennifer. “OC feels dangers of IT contracting”, Orange County Register, April 10, 2015. Web. OCIT, IT Shared Services Pilot Overview. October 26, 2015. Web. Orange County Procurement Support Center (OCPSC), Closed Tickets by month and Year-to- Date., document, May 31, 2016. “Board of Supervisors Set for Big Vote on Huge Computer Contract”, Orange County Register. June 27 2008. Web. May 2016. “County Exploring New Computer System,” Orange County Register. September 22, 2011. Web. May 2016. Richardson, Rob, County Executive Office/County Procurement Office, OC Procurement Support Center. Letter, January 14, 2016. Richardson, Rob, Procurement Office Goals – 2015, Santa Ana, California. Print. Richardson, Rob, Procurement Office Goals – 2016, Santa Ana, California. Print. Sample Size Calculator – Confidence and Interval Level, Creative Research Systems. Web. http://www.surveysystem.com/sscalc.htm, May 2016. San Juan Capistrano Patch, County Bigwigs Rant about multimillion Dollar Cost Overruns. June 3, 2011. Web. May 2016. Sforza, Terry. “OC watchdog: Report validates doubts on county contracting,” Orange County Register. June 16, 2014.

R9

The CEO, in cooperation with Human Resources, should hire a procurement consultant by December 1, 2016 to review prior Grand Jury, audit and study recommendations, assess the current County procurement system, and design a plan and strategy to transition procurement from a de-centralized organizational structure to a centralized or hybrid structure by July 2017. (F1, F3, F4, F9, F10, F14)

R9

The CEO, in cooperation with Human Resources, should hire a procurement consultant by December 1, 2016 to review prior Grand Jury, audit and study recommendations, assess the current County procurement system, and design a plan and strategy to transition procurement from a de-centralized organizational structure to a centralized or hybrid structure by July 2017. (F1, F3, F4, F9, F10, F14)

R10

The County Purchasing Agent should complete annual contract compliance reviews on at least 15% of each County agencies’ active contracts , and release/publish the violation findings of review, beginning October 1, 2016. (F11)

R1

The CEO in cooperation with Human Resources should establish by December 31, 2016 a specific Job Classification and description for County Purchasing Agent which includes professional, minimum qualifications in education, procurement certification, job-related experience, and progressive management duties. (F12, F18)

R2

The CEO, in cooperation with Human Resources, should define a process to base the next County Purchasing Agent appointment on a nationwide recruitment, job related testing, and thorough vetting by January 1, 2017. (F1, F12, F18)

R3

The CEO, in cooperation with Human Resources, should reclassify and transfer all employees in procurement functions to the County Procurement Office, and all future procurement staff be recruited and hired directly into the County Procurement Office and into a job classification within the Purchasing/Procurement Job Classification Series, managed and supervised by the CPO, by March 1, 2017. (F1, F3, F13, F16)

R12

The CEO, in cooperation with Human Resources, should conduct a salary survey and make recommendations for compensation modifications to make Orange County competitive in the Purchasing/Procurement Job Classification Series by February 1, 2017. (F1, F13)

R9

The CEO, in cooperation with Human Resources, should hire a procurement consultant by December 1, 2016 to review prior Grand Jury, audit and study recommendations, assess the current County procurement system, and design a plan and strategy to transition procurement from a de-centralized organizational structure to a centralized or hybrid structure by July 2017. (F1, F3, F4, F9, F10, F14)

R3

The CEO, in cooperation with Human Resources, should reclassify and transfer all employees in procurement functions to the County Procurement Office, and all future procurement staff be recruited and hired directly into the County Procurement Office and into a job classification within the Purchasing/Procurement Job Classification Series, managed and supervised by the CPO, by March 1, 2017. (F1, F3, F13, F16)

R14

The County Procurement Office should, by January 15, 2017, lead each County agency through a process to develop function-specific Procurement Procedure Manuals, and all Manuals be reviewed and updated annually. (F1, F2, F8, F17) REQUIRED RESPONSES The California Penal Code §933 requires any public agency which the Grand Jury has reviewed, and about which it has issued a final report, to comment to the Presiding Judge of the Superior Court on the findings and recommendations pertaining to matters under the control of the agency. Such comment shall be made no later than 90 days after the Grand Jury publishes its report (filed with the Clerk of the Court). Additionally, in the case of a report containing findings and recommendations pertaining to a department or agency headed by an elected County official (e.g. District Attorney, Sheriff, etc.), such elected official shall comment on the findings and recommendations pertaining to matters under that elected official’s control to the Presiding Judge with an information copy sent to the Board of Supervisors. Furthermore, California Penal Code Section §933.05 (a), (b), (c), details, as follows, the manner in which such comment(s) are to be made: (a) As to each Grand Jury finding, the responding person or entity shall indicate one of the following: (1) The respondent agrees with the finding (2) The respondent disagrees wholly or partially with the finding, in which case the response shall specify the portion of the finding that is disputed and shall include an explanation of the reasons therefore. (b) As to each Grand Jury recommendation, the responding person or entity shall report one of the following actions: (1) The recommendation has been implemented, with a summary regarding the implemented action. (2) The recommendation has not yet been implemented, but will be implemented in the future, with a time frame for implementation. (3) The recommendation requires further analysis, with an explanation and the scope and parameters of an analysis or study, and a time frame for the matter to be prepared for discussion by the officer or head of the agency or department being investigated or reviewed, including the governing body of the public agency when applicable. This time frame shall not exceed six months from the date of publication of the Grand Jury report. (4) The recommendation will not be implemented because it is not warranted or is not reasonable, with an explanation therefore. (c) If a finding or recommendation of the Grand Jury addresses budgetary or personnel matters of a county agency or department headed by an elected officer, both the agency or department head and the Board of Supervisors shall respond if requested by the Grand Jury, but the response of the Board of Supervisors shall address only those budgetary /or personnel matters over which it has some decision making authority. The response of the elected agency or department head shall address all aspects of the findings or recommendations affecting his or her agency or department. Comments to the Presiding Judge of the Superior Court in compliance with Penal Code section §933.05 are required from: Responses Required: 90 Day Required Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 Orange County Board of Supervisors X X X X X X X X X X X X X X X X X X 90 Day Required Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 Orange County Board of Supervisors X X X X X X X X X X X X X X Responses Requested: Requested Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 CPO X X X X X X X X X X X X Requested Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 CPO X X X X X X X X X Requested Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 CPA X X X X Requested Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 CPA X X X X Requested Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 HR X X X X Requested Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 HR X X X X Requested Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 County Executive Office X Requested Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 County Executive Office X X X X X X Requested Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 CFO X X Requested Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 CFO X X X X X X Requested Responses: F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 x CEO/Information Technology Requested Responses: R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 R11 R12 R13 R14 CEO/Information Technology X WORKS CITED Anklesaria, Jimmy. “Centralized vs. Decentralized Procurement: The Ongoing Balancing Act”, Supply & Demand Chain Executive. August 1, 2014, Web. http://www.sdcexec.com/article/11604760/centralized-vs-decentralized-procurement-the- ongoing-balancing-act, May 2016. Anklesaria, Jimmy. “Centralize or Decentralize Procurement? No Longer a Clear-Cut Choice”, My Purchasing Center. August 30, 2014. Web. May 2016. http://www.mypurchasingcenter.com/purchasing/industry-articles/centralize-or- decentralize-procurement-no-longer-clear-cut-choice. Bianca, Audra et.al. “What Do Silos Mean in Business Culture.” Web. May 2016. http://yourbusiness.a.com/silos-mean-business-culture-3448.html. “Best Practices for Performance-Based Contracting”, Office of Management and Budget. Web. https://whitehouse.gov/omb/procurement_guide/phsc. April 2016. Brinkman, J.E., CPPO. “Resolution 1002 – Centralized Purchasing,” National Institute of Governmental Purchasing. Web. nigp.org/eweb. October 27, 2015. California Counties by Population, California Demographics by Cubit. Web. California demographics.com/counties - by – population. November 14, 2015. Candidate Applications, Human Services Agency, County of Orange. Web. March 18, 2016. Consolidated Board Policies on Agreements/Contracts Approved by the Board, no author or agency listed. unidentifiable website. May 14, 2015. County Executive Office, Agenda Staff Report #10-000734. May 18, 2010. Print. County of Orange, CEO Procurement Office, Navigating the Request for Proposal (RFP) Process, January 2012. County of Orange Department of Human Resources, Purchasing Manager – Administrative Manager III, Recruitment flyer, issued December 31, 2005. County Procurement Office, 2014 Calendar of Training Topics. County Procurement Office, 2016 Goals. Summary of NIGP Report Recommendations, County Executive Office. May 18, 2010. Print. CPO KPI 4th quarter report 2016. Web.ocgov.com. May 2016. Deputy Purchasing Agent (DPA) List 11/19/2015-12/17/2015, County Procurement Office Web. ocgov.com, March 31, 2016. deCourcy, P., Warn, D., Hogg, R., and Shaw, J., “Ten Strategies for Best-in-Class Public Sector Procurement,” Bravo Solution. Chicago, Il. June 2012. Duft, Ken D., “Agribusiness Management”, Washington State University & US Department of Agriculture. Web. http://www.agribusiness-mgmt.wsu.edu/ExtensionNewsletters/mgmt/ MgmtObjective.pdf. May 2016. E-Myth Business Coach, “The Danger of Silos in Your Business.” November 24, 2010. Web. e- myth.com. May 6, 2016. Engel, Bob, C.P.M, “10 best practices you should be doing now”. Web. http://www.supplychainquarterly.com/topics/Procurement/scq201101bestpractices/. Quarter 1, 2011. November 4, 2015. Internal Audit Department – Orange County, Internal Control & Compliance Audit OCPublic Works, Bid & Proposal Processes, Audit No. 1225-A, February 19, 2014. Internal Audit Department – Orange County, Internal Control & Compliance Audit – OC Public Works Change Order and Contract Amendment Processes Audit No. 1225-B, February 19, 2014. Internal Audit Department – Orange County, Internal Control & Compliance Audit – OC Public Works Sole Source Contracts, Audit 1225-C, February 19, 2014. Internal Audit Department – Orange County, Final Close-Out, OC Public Works Bid &Proposal Processes, Audit No. 1225-F1, June 24, 2015. Master Services Agreement for IT Services by and Between County of Orange and Science Applications International Corporation, 2013. Web. April 2016 http//bos.ocgov.com/itms/docs/SAIC Master Services Agreement.pdf. ocgov.com, Human Resources, Job Titles. Web. Ocgov.com. March 2016. OC Procurement, Key Performance Indicators Final quarter 2016. Orange County, CA. Office of the Performance Audit Director, Performance Audit of Countywide Purchasing - Final November 11, 2009. Draft Report (#131404). June 17, 2014. County of Orange, CA Web.ocgov.com. O’Neill II, J.B., McCarthy, D., Brady, W.D., and Pitzer, J.T., “Procurement Policy Study.” County of Orange, CA. October 8, 2009. Orange County – Class Specification Bulletin, various job titles. Web. April 2016. Ocgov.com/agency.governmentjobs.com/oc. Orange County, California – Organizational Chart. Web. ocgov.com/gov/ceo/resources/orgchart. Orange County Grand Jury – 1997-1998, Study of Orange County Procurement System, Santa Ana, Ca. Web. Ocgov.org. Orange County Grand Jury – 2002-2003, Questionable Contract Management. Print Orange County Grand Jury – 2013-2014, Improving the County of Orange Government’s Multi- Billion Dollar Contracting Operations. Print. Orange County Public Works, Design & Construction Procurement Policy Manual (DCP) 2015. Approved January 27, 2015. Overby, Stephanie, “What Matters Most in Outsourcing: Outcomes vs. Tasks.” Web. May 2016. http://www.cio.com.au/article/326009/what_matters_most_outsourcing_outcome_vs_tas ks/ CIO.com. November 16, 2009. Performance Based Contracting, Principles and Practices of Public Procurement, Partnership for Public Procurement, NIGP/CIPS, 2012. Web. http://216.22.26.112/wp- content/uploads/2013/04/PerformanceBased.pdf. June 1, 2016. Procurement Quarterly Reports 2015, County Procurement Office. SAIC Contract Amendment #1. Web. May 6, 2016. http://cams.ocgov.com/Web_Publisher/Agenda07_30_2013_files/images/O01313- 000824A.PDF, July 30, 2013. Sessoms, Gail, What are Organizational Silos? Web. May 2016. http://yourbusiness.azcentral.com/organizational-silos-8237.html. Unattributed. Centralized Purchasing – Good or Bad? Web. May 19, 2016. www.purchasing-procurement-center.com/centralized-purchasing. Warn, Dan. Best Practices for Government Procurement, November 15, 2005, Government Information Division, Office of the State Auditor, State of Minnesota. Web. http//strategicsourcing.com/2014/11/05best-practices-for-government-procurement. What’s the Difference Between Policies and Procedures? Web. April 25, 2016. www. bizmanualz.com/write- better-policies. WORKS CONSULTED American Bar Association, Model Procurement Code for State and Local Governments. February 1979. Print. Consolidated Board Policies on Agreements/Contracts Approved by the Board, IT Managed Services – Transition & Transformation, OCIT. Wed. bos.ocgov/itms/faq.asp. Print. County Executive Office, County Procurement Office, Memorandum, Retroactive Contract Approval Request Form Instructions, January 13, 2016. Print. County Procurement Office, DEPUTY PURCHASING AGENT (DPA LIST), 11/19/2015 – 12/17/2015. Print. Gerda, Nick. “Medical contract approved amid protest,” Orange County Register. September 9, 2014. Web. Gilroy, Leonard. “Competitive contracting helps taxpayers,” Orange County Register. January 23, 2015. Web. Muir, Jennifer. “OC feels dangers of IT contracting”, Orange County Register, April 10, 2015. Web. OCIT, IT Shared Services Pilot Overview. October 26, 2015. Web. Orange County Procurement Support Center (OCPSC), Closed Tickets by month and Year-to- Date., document, May 31, 2016. “Board of Supervisors Set for Big Vote on Huge Computer Contract”, Orange County Register. June 27 2008. Web. May 2016. “County Exploring New Computer System,” Orange County Register. September 22, 2011. Web. May 2016. Richardson, Rob, County Executive Office/County Procurement Office, OC Procurement Support Center. Letter, January 14, 2016. Richardson, Rob, Procurement Office Goals – 2015, Santa Ana, California. Print. Richardson, Rob, Procurement Office Goals – 2016, Santa Ana, California. Print. Sample Size Calculator – Confidence and Interval Level, Creative Research Systems. Web. http://www.surveysystem.com/sscalc.htm, May 2016. San Juan Capistrano Patch, County Bigwigs Rant about multimillion Dollar Cost Overruns. June 3, 2011. Web. May 2016. Sforza, Terry. “OC watchdog: Report validates doubts on county contracting,” Orange County Register. June 16, 2014.

R1

The CEO in cooperation with Human Resources should establish by December 31, 2016 a specific Job Classification and description for County Purchasing Agent which includes professional, minimum qualifications in education, procurement certification, job-related experience, and progressive management duties. (F12, F18)

R2

The CEO, in cooperation with Human Resources, should define a process to base the next County Purchasing Agent appointment on a nationwide recruitment, job related testing, and thorough vetting by January 1, 2017. (F1, F12, F18)