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Extracted from Consolidated Report
This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings and Recommendations 3 findings
F1
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Accreditation. The Los Angeles County Coroner should be accredited. Accreditation demonstrates compliance with acceptable professional standards and performance criteria providing assurance of competence in carrying out medicolegal death investigations. There are two nationally recognized organizations that set accepted standards for accreditation, The NAME11 and The International Association of Coroners and Medical Examiners (IAC&ME)12. NAME is a national professional organization representing physicians, investigators and administrators, who are active in medicolegal death investigations. The IAC&ME is a similar, but an international organization. Both organizations have standards that are accepted as national accreditation standards by multiple medicolegal professional associations. Accreditation is given at two levels: Full Accreditation is given to those organizations that have no major deficiencies and less than fifteen minor deficiencies and is granted for five years. Provisional Accreditation is given with less than five major and less than twenty-five minor deficiencies and is granted for a twelve month period. There is an expectation of significant improvement during that time that can result in another twelve-month extension. The primary reason for DME-C’s downgrade from Full to Provisional Status was its difficulty in recruiting and retaining personnel, especially forensic pathologists, investigators, and criminalists/forensic toxicologists. Inadequate numbers of personnel have resulted in excessive overtime, employee redeployment, and employee burnout. Most importantly, the overall effect has been rapidly growing backlogs in final autopsy reports that have resulted in failure to meet the accreditation standard of 90% final autopsy reports completed in 90 days or less. Another requirement by NAME is that 90% of autopsies and external examinations are to be performed within 72 hours from the time: 1. the medical examiners’ jurisdiction is accepted 2. the coroner’s authorization is granted 3. or the receipt of an externally referred decedent The inability to attain the above requirements, threatens the DME-C’s ability to achieve Full Accreditation status, when they are re-evaluated by NAME in 2020. The NAME Inspection and Accreditation Program has the purpose of improving the quality of the forensic/medicolegal investigation of deaths. NAME’s accreditation applies to forensic death investigations. It does not apply to individual forensic practitioners. Accreditation issues may also be associated with the condition of their facilities. Facilities are only a part of the accreditation evaluation and NAME does not accredit facilities alone. The accreditation standards emphasize policies and procedures, not the professional work product. The accreditation standards represent minimum standards for an adequate medicolegal death investigation system, not guidelines. NAME accreditation is an endorsement by NAME that the system or office provides an adequate environment, in which a medical examiner/forensic pathologist may practice his or her profession and provides reasonable assurances that the office or system well serves its jurisdiction. NAME accreditation is not a guarantee of proper 11 https://netforum.avectra.com/eweb/DynamicPage.aspx?Site=NAME&WebCode=AboutNA... 1/8/2018 12 IAC&ME https://www.theiacme.com 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT 193 medicolegal death investigations or forensic pathology diagnoses. It is the goal of NAME that application of these accreditation standards will aid materially in developing and maintaining a high caliber of forensic medicolegal death investigations for the communities and jurisdictions they serve. Discussion of DME-C Organization Presented below are significant divisions or units within the DME-C organizational structure. The Operations Bureau and Call Center The Operations Bureau represents the largest segment of the DME-C13. This bureau consists of the disaster community services, decedent services, coroner investigation, identification, notification services, background coordinator, Sudden Infant Death Syndrome Program and Peace Officers Standards and Training (POST),14 and The Special Operations Response Team (SORT),15 which provides response in the event of any mass fatality or high explosive incident. The Public Information Officer also falls under this bureau. This Bureau is responsible for the 24-hour a day, 7 day a week operations of many direct services provided by the department.16 The Bureau oversees the Investigations and Forensic Services Divisions.
No recommendations for this finding
F2
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The Los Angeles County Coroner should implement a better case management system. The Operation Bureau’s Call Center receives all incoming calls which include emergency calls, non-emergency calls and dispatches all outgoing calls utilizing a case assignment screen. The present version utilizes the Case Management Enterprise CME2.2 (a 1997 version). This system is antiquated and its operational area is challenged when processing all such calls through their Case Management System (CMS). The system crashes giving a ‘run-time-error’ message which obviously interrupts the normal flow of work placing all work productivity at a complete standstill. As calls come in, case numbers are assigned manually and recorded on paper logs until the system comes back up. When this system (CMS) goes down, it does not have a ‘save’ or backup data entry function or capability. When the system comes back up the user/operator must input the records into the CMS system effectively handling the same record twice. The CMS has a limited search function, only the name or date field can be searched. In both cases it can only match the exact match. For example, Jon Smith would not yield options for John Smith. The term “case management system” also refers to two computer applications. First, an application called CMS which has been in place for over 15 years, is not secure and cannot be changed or upgraded. Second, ECFS (Electronic Case Filing System) is a more recently developed application that is being used for object tracking (autopsy specimens and evidence) and document storage. These two systems are separate and synchronized daily. An Information Technology (IT) manager has been hired and this should prove helpful improving the functionality of the present system. DME-C Organization chart 14 Peace officers’ (POST) Training Manual 15 Ibid 16 DME-C Senior Staff Report 194 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT
No recommendations for this finding
F3
or the receipt of an externally referred decedent The inability to attain the above requirements, threatens the DME-C’s ability to achieve Full Accreditation status, when they are re-evaluated by NAME in 2020. The NAME Inspection and Accreditation Program has the purpose of improving the quality of the forensic/medicolegal investigation of deaths. NAME’s accreditation applies to forensic death investigations. It does not apply to individual forensic practitioners. Accreditation issues may also be associated with the condition of their facilities. Facilities are only a part of the accreditation evaluation and NAME does not accredit facilities alone. The accreditation standards emphasize policies and procedures, not the professional work product. The accreditation standards represent minimum standards for an adequate medicolegal death investigation system, not guidelines. NAME accreditation is an endorsement by NAME that the system or office provides an adequate environment, in which a medical examiner/forensic pathologist may practice his or her profession and provides reasonable assurances that the office or system well serves its jurisdiction. NAME accreditation is not a guarantee of proper 11 https://netforum.avectra.com/eweb/DynamicPage.aspx?Site=NAME&WebCode=AboutNA... 1/8/2018 12 IAC&ME https://www.theiacme.com 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT 193 medicolegal death investigations or forensic pathology diagnoses. It is the goal of NAME that application of these accreditation standards will aid materially in developing and maintaining a high caliber of forensic medicolegal death investigations for the communities and jurisdictions they serve. Discussion of DME-C Organization Presented below are significant divisions or units within the DME-C organizational structure. The Operations Bureau and Call Center The Operations Bureau represents the largest segment of the DME-C13. This bureau consists of the disaster community services, decedent services, coroner investigation, identification, notification services, background coordinator, Sudden Infant Death Syndrome Program and Peace Officers Standards and Training (POST),14 and The Special Operations Response Team (SORT),15 which provides response in the event of any mass fatality or high explosive incident. The Public Information Officer also falls under this bureau. This Bureau is responsible for the 24-hour a day, 7 day a week operations of many direct services provided by the department.16 The Bureau oversees the Investigations and Forensic Services Divisions. Finding 2: The Los Angeles County Coroner should implement a better case management system. The Operation Bureau’s Call Center receives all incoming calls which include emergency calls, non-emergency calls and dispatches all outgoing calls utilizing a case assignment screen. The present version utilizes the Case Management Enterprise CME2.2 (a 1997 version). This system is antiquated and its operational area is challenged when processing all such calls through their Case Management System (CMS). The system crashes giving a ‘run-time-error’ message which obviously interrupts the normal flow of work placing all work productivity at a complete standstill. As calls come in, case numbers are assigned manually and recorded on paper logs until the system comes back up. When this system (CMS) goes down, it does not have a ‘save’ or backup data entry function or capability. When the system comes back up the user/operator must input the records into the CMS system effectively handling the same record twice. The CMS has a limited search function, only the name or date field can be searched. In both cases it can only match the exact match. For example, Jon Smith would not yield options for John Smith. The term “case management system” also refers to two computer applications. First, an application called CMS which has been in place for over 15 years, is not secure and cannot be changed or upgraded. Second, ECFS (Electronic Case Filing System) is a more recently developed application that is being used for object tracking (autopsy specimens and evidence) and document storage. These two systems are separate and synchronized daily. An Information Technology (IT) manager has been hired and this should prove helpful improving the functionality of the present system. DME-C Organization chart 14 Peace officers’ (POST) Training Manual 15 Ibid 16 DME-C Senior Staff Report 194 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT
No recommendations for this finding
Comments 1
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CO1Implement, after IWC approval, methods and procedures used to identify LASD 9.9 expenditures by purpose X and transfers between the Program and Facilities fund 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT 235 d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Practice transparency of the Inmate Welfare Fund Sheriff's Inmate Welfare Fund LASD 9.10 by posting IWC meeting X (Continued) agendas & minutes Post annual itemized report of IWF expenditures in each LASD 9.11 LASD jail facility and X make it available to the public for greater transparency Greater transparency from BOS 9.12 X LASD regarding IWF IWC should include individual who has LASD 9.13 successfully reentered X society after incarceration. Appointed by LASD County Counsel to provide LA County 9.14 LASD a legal opinion on X Counsel definition "not needed" When are Auditor/Controller to Landlines a conduct audit re: cost Auditor- Government 10.1 savings from X Controller Waste cellular/landline (Pgs. 115-126) redundancy Recommend when phone Auditor- 10.2 lines should be eliminated X Controller or shared Modify tracking process of ISD 10.3 inventory for 40,000 X landlines Use EMS system to track CEO 10.4 cell phones and control X cost 236 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t t o N e l l p l i m W I R r u F When are Landlines a Seek approval for stipend Government Waste CEO 10.5 X program from BOS (Continued) Stipend Phone Policy CEO 10.6 should be addressed by X CEO Project to track stipend CEO 10.7 X phones Modify Expense ISD 10.8 Management System to X track stipend phones Los Angeles Create a catalog of public River Dept. Public interests and priorities 11.1 X Revitalization Works (Pgs. 127-142) Revised Master Plan should include supporting Dept. Public the catalog of public 11.2 X Works interests and plan should govern any sub- developments Identfy priorities and funding opportunities for Dept. Public river development with 11.3 X Works Lower LA River Working Group. Within Master Plan Lower LA Identify priorities and River funding opportunities for 11.4 X Working river revitalization within Group the Master Plan Mayor to work with Lower LA Group and LA Mayor of LA 11.5 Dept. of Public Works to X identify priorities and funding opportunities 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT 237 d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Include public interest Los Angeles River Revitalization BOS 11.6 catalog with revitalization X (Continued) plan Lower LA Include public interest River catalog with revitalization 11.7 X Working plan Group Include public interest Mayor of LA 11.8 catalog with revitalization X plan Include flora/fauna riparian experience with Mayor of LA 11.9 "Alternative 20" emulating X the original LA River ecology Vehicle Pursuits LASD & LAPD to work Involving Law together to create policies X Enforcement to lower civilian casualties (Pgs. 143-152) LASD 12.1 and property damage Work w/LASD to establish task force to LAPD 12.2 X update police pursuit policies City Council to recommend LAPD to LA City adopt best practices for NO RESPONSE 12.3 Council police practices defined in RECEIVED Recommendations 1&2 above Call on all police authorities to adopt best BOS 12.4 X practice police pursuit defined in 1&2 above Increase required training LASD 12.5 hrs. for vehicle pursuit X training 238 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Require regular re- Vehicle Pursuits Involving LASD 12.6 certification of vehicle X Law Enforcement pursuit skills (Continued) Require regular re- LAPD 12.7 certification of vehicle X pursuit skills Upgrade County's vehicle pursuit facility to a BOS 12.8 X standard similar to LAPD facility Vehicle pursuit trainers should investigate injuries LASD 12.9 X from vehicle pursuits at the scene Vehicle pursuit trainers should investigate injuries LAPD 12.10 X from vehicle pursuits at the scene Review specialized care units in the Long Beach, Pasadena, and Santa Los Angeles Police Ride- Monica Police Depts. to Homeless Along 13.1 identify best practices in X Services (Pgs. 153-162) regard to first responders Authority training materials included in County's Continuum of Care Increase manpower in LAPD 13.2 X Rampart Division Insure that LACPD The Probation include new promotional Department and process removing the BOS 14.1 X Our Kids? seniority based promotion (Pgs. 163-170) system in Memorandum of Understanding 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT 239 d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F The Probation LACPD to identify excess Department and Our BOS 14.2 capacity that may be used X Kids? (Continued) to house the homeless Develop transportation plan to transport families LACPD 14.3 X within the City to various halls and camps The Create and lead a CSO and LA Sustainability countywide Sustainability County Chief Principal in 15.1 Working Group X Sustainability Governance Office (Pgs. 171-186) Both City and County City and Chief Sustainability County Officers jointly lead the 15.2 X Sustainability SWG to complete set of Office governing sustainability plans covering LA County City and Identify interdependencies County between plan elements and 15.3 X Sustainability working group member Office entities City and Use existing plans to County create reusable plan 15.4 X Sustainability templates Office City and Create public awareness County campaign showing value 15.5 X Sustainability of sustainability principle Office in governance Fully exploit California State resources BOS 15.6 X coordinating sustainability plans with State guidance 240 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Fully exploit California The Sustainability LA Mayor & State resources Principal in Governance 15.7 X City Council coordinating sustainability (Continued) plans with State guidance Lobby State for additional BOS 15.8 X sustainability support LA Mayor & Lobby State for additional 15.9 X City Council sustainability support Strengthen Sustainability Principle in governance in BOS 15.10 X Law, standards etc. with enforcement mechanisms Adopt strategies w/ State et al. to ensure sustainable BOS 15.11 X practices despite Fed. Gov't. Pursue policies to reduce greenhouse gas emissions BOS 15.12 X in LA Co. given global climate change risks Pursue policies to reduce greenhouse gas emissions DWP 15.13 X in LA Co. given global climate change risks Continue water BOS 15.14 X conservation measures Continue water DWP 15.15 X conservation measures Minimize dependence on BOS 15.16 imported or desalinized X water Minimize dependence on DWP 15.17 imported or desalinized X water 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT 241 d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Tows and Impounds- PART A - Practices in 12 Select Cities (Pgs. 187-218) Improve website to BALDWIN include complete CMBP 16.A.1.1 X PARK information on impound procedures Post info on the right to an CMBP 16.A.1.2 impound hearing X Track # of impounds it initiates, reconcile count CMBP 16.A.1.3 X with their tow vendor(s) count Monitor # of impound hearings and results. Determine if trends in CMBP 16.A.1.4 outcomes of hearings may X warrant corrective actions re: performance of police/tow vendors Record and track info on CVC violations resulting in impounds. Assist BPPD 16.A.1.5 X w/seeing what type of violations are occurring. Implement a computerized mgmt. system to coordinate and retrieve BPPD 16.A.1.6 X info re: # of impounds, locations and CVC violations 242 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Tows and Impounds- Complete CHP Form 180 PART A - Practices in 12 BPPD 16.A.1.7 at time of impound X Select Cities (Continued) Adopt policies to review their towing programs to be reassessed periodically. CCBP 16.A.1.8 X Be sure franchise and admin. Fees not exceed cost of service Annually review city and CCBP 16.A.1.9 tow fees charged to X vehicle owners Improve website to BEVERLY include complete CMBH 16.A.2.1 X HILLS information on impound procedures Post information on right to hearing in city office CMBH 16.A.2.2 X where impound payments are made Record and track accurate # of impounds and CMBH 16.A.2.3 X reconcile this # with tow vendor Adopt policies to review their towing programs to be reassessed periodically. CCBH 16.A.2.4 X Be sure franchise and admin. fees not exceed cost of service 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT 243 d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Tows and Impounds- Annually review city and PART A - Practices in 12 CCBH 16.A.2.5 tow fees charged to X Select Cities (Continued) vehicle owners City Mgr. to post all city impound fees in city office EL MONTE CMEM 16.A.3.1 X that accepts impound payments CMEM 16.A.3.2 Improve website X City Mgr. to post info on right to impound hearing CMEM 16.A.3.3 X in city office that accepts impound payments Track accurate # of impounds initiated and CMEM 16.A.3.4 X reconcile acct. with tow vendors Monitor impound hearings CMEM 16.A.3.5 to track trends re: outcome X of hearings etc. Track info on Calif. EMPD 16.A.3.6 Vehicle Code violations X that result in impounds Implement computerized record management EMPD 16.A.3.7 X system to record # of impounds etc. Provide public info as EMPD 16.A.3.8 X requested Train and instruct civilian and police staff re: public EMPD 16.A.3.9 right to information and X train employees re: customer relations 244 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Adopt policies to be sure Tows and Impounds- franchise and admin fees PART A - Practices in 12 CCEM 16.A.3.10 are not exceeding cost of X Select Cities (Continued) service (every 2 yrs.) Review contractor fees CCEM 16.A.3.11 and compare with other X cities Post all city impound fees GLENDALE CMG 16.A.4.1 in city office taking X payments CMG 16.A.4.2 Improve website X Post info on the right to CMG 16.A.4.3 impound hearing in city X taking impound payments Record and track count of impounds initiated and CMG 16.A.4.4 X reconcile with tow vendor count Post impound fees in city City Mgr. of GLENDORA 16.A.5.1 that received impound X Glendora payments Post notice of right to City Mgr. of 16.A.5.2 impound hearings in city X Glendora that accepts payments Track info on # of City Mgr. of 16.A.5.3 impounds and reconcile X Glendora with tow vendor(s) count Trace info on Calif. Glendora 16.A.5.4 Vehicle Code violations X Police that result in impounds Implement computerized Glendora record management 16.A.5.5 X Police system to record # of impounds etc. 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT 245 d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Adopt policies that require Tows and Impounds- admin. cost for towing City Council PART A - Practices in 12 16.A.5.6 programs be reassessed X Select Cities of Glendora (Continued) periodically re: franchise fees and admin. fees Annually review city and City Council 16.A.5.7 tow contractor fees X of Glendora charged to vehicle owners Post impound fees in city HUNTINGTON CMHP 16.A.6.1 that received impound X PARK payments CMHP 16.A.6.2 Improve website X Post info on the right to CMHP 16.A.6.3 impound hearing in city X taking impound payments Track accurate # of CMHP 16.A.6.4 impounds and reconcile X with tow vendor(s) Monitor impound hearings CMHP 16.A.6.5 to track trends re: outcome X of hearings etc. Adopt policies that require admin. cost for towing CCHP 16.A.6.6 programs be reassessed X periodically re: franchise fees and admin. fees Annually review city and CCHP 16.A.6.7 tow contractor fees X charged to vehicle owners INGLEWOOD CMI 16.A.7.1 Improve website X Post info on the right to CMI 16.A.7.2 impound hearing in city X taking impound payments 246 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Tows and Impounds- Track accurate # of PART A - Practices in 12 CMI 16.A.7.3 impounds and reconcile X Select Cities (Continued) with tow vendor(s) Monitor impound hearings CMI 16.A.7.4 to track trends re: outcome X of hearings etc. Track info on Calif. IPD 16.A.7.5 Vehicle Code violations X that result in impounds Implement computerized record system to track and IPD 16.A.7.6 coordinate the # of X impounds and CVC violations Adopt policies that require admin. cost for towing City Council 16.A.7.7 programs be reassessed X of Inglewood periodically re: franchise fees and admin. fees Annually review city and City Council 16.A.7.8 tow contractor fees X of Inglewood charged to vehicle owners Post all city impound fees City Mgr. of IRWINDALE 16.A.8.1 in city office taking X Irwindale payments City Mgr. of Improve website including 16.A.8.2 X Irwindale express list of vendor fees Post info on the right to an City Mgr. of impound hearing in the 16.A.8.3 X Irwindale city that accepts impound payments 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT 247 d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Record and track count of impounds initiated and Tows and Impounds- City Mgr. of PART A - Practices in 12 16.A.8.4 reconcile with tow vendor X Select Cities Irwindale count (Continued) Monitor impound hearings City Mgr. of 16.A.8.5 to track trends re: outcome X Irwindale of hearings etc. Adopt policies that require admin. cost for towing City Council 16.A.8.6 programs be reassessed X of Irwindale periodically re: franchise fees and admin. fees Annually review city and Irwindale 16.A.8.7 tow contractor fees X City Council charged to vehicle owners MONTEBELLO CMM 16.A.9.1 Improve website X Post all city impound fees CMM 16.A.9.2 in city office taking X payments Track accurate # of CMM 16.A.9.3 impounds and reconcile X with tow vendors Monitor impound hearings CMM 16.A.9.4 to track trends re: outcome X of hearings etc. Record and track info. on CVC violations that result MPD 16.A.9.5 X in impounds Implement a computerized record mgmt. system to MPD 16.A.9.6 X record # of impounds and specific CVC violation 248 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Adopt policies that require Tows and Impounds- admin. cost for towing PART A - Practices in 12 CCM 16.A.9.7 programs be reassessed X Select Cities (Continued) periodically re: franchise fees and admin. fees Annually review city and CCM 16.A.9.8 tow contractor fees X charged to vehicle owners Post all city impound fees SAN CMSF 16.A.10.1 in city office taking X FERNANDO payments CMSF 16.A.10.2 Improve website X Post all city impound fees CMSF 16.A.10.3 in city office taking X payments Track accurate # of CMSF 16.A.10.4 impounds and reconcile X with tow vendors Monitor impound hearings CMSF 16.A.10.5 to track trends re: outcome X of hearings etc. Track info on Calif. SFPD 16.A.10.6 Vehicle Code violations X that result in impounds Implement computerized record management SFPD 16.A.10.7 X system to record # of impounds etc. 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT 249 d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Adopt policies to review their towing programs to Tows and Impounds- be reassessed periodically. PART A - Practices in 12 CCSF 16.A.10.8 X Select Cities Be sure franchise and (Continued) admin. fees not exceeding cost of service Annually review city and CCSF 16.A.10.9 tow fees charged to X vehicle owners. Post all city impound fees WEST COVINA CMWC 16.A.11.1 in city office taking X payments CMWC 16.A.11.2 Improve website X Post information on right to impound hearing in city CMWC 16.A.11.3 X that accept impound payments Record and track count of impounds initiated and CMWC 16.A.11.4 X reconcile with tow vendor count Monitor the number of impound hearings and CMWC 16.A.11.5 X determine trends and outcomes Annually review city and West Covina 16.A.11.6 tow contractor fees X Police Dept. charged to vehicle owners 250 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Adopt policies to review their towing programs to Tows and Impounds- be reassessed periodically. PART A - Practices in 12 CCWC 16.A.11.7 X Select Cities Be sure franchise and (Continued) administration fees not exceeding cost of service Annually review city and CCWC 16.A.11.8 tow contractor fees X charged to vehicle owners Post all city impound fees WHITTIER CMW 16.A.12.1 in city office taking X payments CMW 16.A.12.2 Improve website X Post info. on right to impound hearing in city CMW 16.A.12.3 X that accepts impound payments Track accurate # of CMW 16.A.12.4 impounds and reconcile X with tow vendors Monitor # of impound hearings and results. Determine if trends in CMW 16.A.12.5 outcome of hearings may X warrant corrective action re: performance of police/tow vendors 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT 251 d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Adopt policies to review their towing programs to Tows and Impounds- be reassessed periodically. PART A - Practices in 12 CCW 16.A.12.6 X Select Cities Be sure franchise and (Continued) administration fees not exceed cost of service Annually review city and CCW 16.A.12.7 tow contractor fees X charged to vehicle owners Tows and Impounds PART B: Tow Vendor Contracts in 12 Select Cities (Pgs. 219-252) Outline criteria to evaluate BALDWIN towing vendor proposals. City Council 16.B.1.1 X PARK Prepare unbiased scoring criteria Identify contract City Council 16.B.1.2 performance objectives for X tow vendors Analyze tow vendor performance data to City Council 16.B.1.3 X assess impact on community Establish contract City Council 16.B.1.4 provisions for assessing X performance objectives Link contractor City Council 16.B.1.5 performance to future X procurement decisions 252 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Include clause in vendor Tows and Impounds contract that any gifts, free PART B: Tow Vendor Contracts in 12 Select City Council 16.B.1.6 services etc. given to city X Cities officials be reported to the (Continued) city Adopt policy to prohibit City Council 16.B.1.7 sale of lien vehicles to city X entities or employees Adopt policy to prohibit city employees from participating in City Council 16.B.1.8 procurement or mgmt. of X contracts with a vendor in which employee may have equity Adopt policy to require 2+ depts. be involved in tow City Council 16.B.1.9 X vendor procurement process Include clause in vendor contract that any gifts to city mgmt. be reported to City Council 16.B.1.10 X the city and available for public viewing on city's website Identify contract BEVERLY City Council 16.B.2.1 performance objectives for X HILLS tow vendors Establish contract City Council 16.B.2.2 provisions for assessing X performance objectives Link contractor City Council 16.B.2.3 performance to future X procurement decisions 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT 253 d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Include clause in vendor Tows and Impounds contract that any gifts, free PART B: Tow Vendor Contracts in 12 Select City Council 16.B.2.4 services etc. given to city X Cities officials be reported to the (Continued) city Adopt policies that prohibit the sale of lien City Council 16.B.2.5 X vehicles to city entities or employees Adopt policy to prohibit city employees from participating in City Council 16.B.2.6 procurement or mgmt. of X contracts with a vendor in which employee may have equity Adopt policy to require 2+ depts.be involved in tow City Council 16.B.2.7 X vendor procurement process Include clause in vendor contract that any gifts to city mgmt. be reported to City Council 16.B.2.8 X the city and available for public viewing on city's website Outline criteria to evaluate towing vendor proposals. EL MONTE City Council 16.B.3.1 X Prepare unbiased scoring criteria Identify contract City Council 16.B.3.2 performance objectives for X tow vendors 254 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Analyze tow vendor Tows and Impounds PART B: Tow Vendor performance data to Contracts in 12 Select City Council 16.B.3.3 X assess impact on Cities (Continued) community Establish contract City Council 16.B.3.4 provisions for assessing X performance objectives Link contractor City Council 16.B.3.5 performance to future X procurement decisions Include clause in vendor contract that any gifts, free City Council 16.B.3.6 services etc. given to city X officials be reported to the city Adopt policy to prohibit City Council 16.B.3.7 sale of lien vehicles to city X entities or employees Adopt policy to prohibit city employees from participating in City Council 16.B.3.8 procurement or mgmt. of X contracts to a vendor in which employee may have equity Adopt policy to require 2+ depts. be involved in tow City Council 16.B.3.9 X vendor procurement process Include clause in vendor contract that any gifts to city mgmt. be reported to City Council 16.B.3.10 X the city and available for public viewing on city's website 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT 255 d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Tows and Impounds PART B: Tow Vendor Contracts in 12 Select Cities (Continued) Link contractor GLENDALE City Council 16.B.4.1 performance to future X procurement decisions Include clause in vendor contract that any gifts, free City Council 16.B.4.2 services etc. given to city X officials be reported to the city Adopt policy to prohibit city employees from participating in City Council 16.B.4.3 procurement or mgmt. of X contracts with a vendor in which employee may have equity Include clause in vendor contract that any gifts to city mgmt. be reported to City Council 16.B.4.4 X the city and available for public viewing on city's website Outline criteria to evaluate towing vendor proposals. GLENDORA City Council 16.B.5.1 X Prepare unbiased scoring criteria Identify contract City Council 16.B.5.2 performance objectives for X tow vendors 256 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Analyze tow vendor Tows and Impounds PART B: Tow Vendor performance data to Contracts in 12 Select City Council 16.B.5.3 X assess impact on Cities (Continued) community Establish contract City Council 16.B.5.4 provisions for assessing X performance objectives Link contractor City Council 16.B.5.5 performance to future X procurement decisions Include clause in vendor contract that any gifts, free City Council 16.B.5.6 services etc. given to city X officials be reported to the city Prohibit sale of lien City Council 16.B.5.7 vehicles to city employees X or entities Include clause in vendor contract that any gifts to city mgmt. be reported to City Council 16.B.5.8 X the city and available for public viewing on city's website Outline criteria to evaluate HUNTINGTON towing vendor proposals. City Council 16.B.6.1 X PARK Prepare unbiased scoring criteria Identify contract City Council 16.B.6.2 performance objectives for X tow vendors 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT 257 d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Analyze tow vendor Tows and Impounds PART B: Tow Vendor performance data to Contracts in 12 Select City Council 16.B.6.3 X assess impact on Cities (Continued) community Establish contract City Council 16.B.6.4 provisions for assessing X performance objectives Link contractor City Council 16.B.6.5 performance to future X procurement decisions Include clause in vendor contract that any gifts, free City Council 16.B.6.6 services etc. given to city X officials be reported to the city Prohibit sale of lien City Council 16.B.6.7 vehicles to city employees X or entities Adopt policy to prohibit city employees from participating in City Council 16.B.6.8 procurement or mgmt. of X contracts with a vendor in which employee may have equity Adopt policy to require 2+ depts. be involved in tow City Council 16.B.6.9 X vendor procurement process 258 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Include clause in vendor contract that any gifts to Tows and Impounds city mgmt. be reported to PART B: Tow Vendor Contracts in 12 Select City Council 16.B.6.10 the city and available for X Cities public viewing on city's (Continued) website Outline criteria to evaluate towing vendor INGLEWOOD City Council 16.B.7.1 X proposals/prepare unbiased scoring criteria Identify contract City Council 16.B.7.2 performance objectives for X tow vendors Analyze tow vendor performance data to City Council 16.B.7.3 X assess impact on community Establish contract City Council 16.B.7.4 provisions for assessing X performance objectives Link contractor City Council 16.B.7.5 performance to future X procurement decisions Include clause in vendor contract that any gifts, free City Council 16.B.7.6 services etc. given to city X officials be reported to the city Prohibit sale of lien City Council 16.B.7.7 vehicles to city employees X or entities 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT 259 d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Adopt policy to prohibit city employees from Tows and Impounds participating in PART B: Tow Vendor Contracts in 12 Select City Council 16.B.7.8 procurement or mgmt. of X Cities contracts to a vendor in (Continued) which employee may have equity Include clause in vendor contract that any gifts to city mgmt. be reported to City Council 16.B.7.9 X the city and available for public viewing on city's website Identify contract IRWINDALE City Council 16.B.8.1 performance objectives for X tow vendors Analyze tow vendor City Council 16.B.8.2 performance data to assess X impact on community Establish contract City Council 16.B.8.3 provisions for assessing X performance objectives Link contractor City Council 16.B.8.4 performance to future X procurement decisions Include clause in vendor contract that any gifts, free City Council 16.B.8.5 services etc. given to city X officials be reported to the city 260 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Tows and Impounds Prohibit sale of lien PART B: Tow Vendor Contracts in 12 Select City Council 16.B.8.6 vehicles to city employees X Cities or entities (Continued) Adopt policy to prohibit city employees from participating in City Council 16.B.8.7 procurement or mgmt. of X contracts to a vendor in which employee may have equity Include clause in vendor contract that any gifts to city mgmt. be reported to City Council 16.B.8.8 X the city and available for public viewing on city's website Outline criteria to evaluate towing vendor MONTEBELLO City Council 16.B.9.1 proposals/prepare unbiased scoring criteria Identify contract City Council 16.B.9.2 performance objectives for tow vendors Analyze tow vendor NO RESPONSE City Council 16.B.9.3 performance data to assess RECEIVED impact on community Establish contract City Council 16.B.9.4 provisions for assessing performance objectives Link contractor City Council 16.B.9.5 performance to future procurement decisions 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT 261 d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s r is e y h l t a n A e lp m I t o N l l i W R r u F Include clause in vendor Tows and Impounds contract that any gifts, free PART B: Tow Vendor Contracts in 12 Select City Council 16.B.9.6 services etc. given to city Cities officials be reported to the (Continued) city Prohibit sale of lien City Council 16.B.9.7 vehicles to city employees or entities Adopt policy to prohibit NO RESPONSE city employees from RECEIVED participating in procurement or mgmt. of City Council 16.B.9.8 contracts to a vendor in which employee may have equity Require report of in-kind City Council 16.B.9.9 gifts to Employee's, Council, etc. on web site Outline criteria to evaluate SAN towing vendor CCSF 16.B.10.1 X FERNANDO proposals/prepare unbiased scoring criteria Identify contract CCSF 16.B.10.2 performance objectives for X tow vendors Analyze tow vendor CCSF 16.B.10.3 performance data to assess X impact on community Establish contract CCSF 16.B.10.4 provisions for assessing X performance objectives Link contractor CCSF 16.B.10.5 performance to future X procurement decisions 262 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Include clause in vendor Tows and Impounds contract that any gifts, free PART B: Tow Vendor Contracts in 12 Select CCSF 16.B.10.6 services etc. given to city X Cities officials be reported to the (Continued) city Prohibit sale of lien CCSF 16.B.10.7 vehicles to city employees X or entities Adopt policy to prohibit city employees from participating in CCSF 16.B.10.8 procurement or mgmt. of X contracts to a vendor in which employee may have equity Require gift or contribution by vendors to CCSF 16.B.10.9 city employees be reported X to city and available on website Outline criteria to evaluate towing vendor WEST COVINA City Council 16.B.11.1 X proposals/prepare unbiased scoring criteria Identify contract City Council 16.B.11.2 performance objectives for X tow vendors Analyze tow vendor performance data to City Council 16.B.11.3 X assess impact on community Establish contract City Council 16.B.11.4 provisions for assessing X performance objectives 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT 263 d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Tows and Impounds Link contractor PART B: Tow Vendor Contracts in 12 Select City Council 16.B.11.5 performance to future X Cities procurement decisions (Continued) Include clause in vendor contract that any gifts, free City Council 16.B.11.6 services etc. given to city X officials be reported to the city Prohibit sale of lien City Council 16.B.11.7 vehicles to city employees X or entities Adopt policy to prohibit city employees from participating in City Council 16.B.11.8 procurement or mgmt. of X contracts to a vendor in which employee may have equity Implement competitive bidding process for towing WHITTIER City Council 16.B.12.1 X services upon completion of contract term Outline criteria to evaluate towing vendor proposals. City Council 16.B.12.2 X Prepare unbiased scoring criteria Identify contract City Council 16.B.12.3 performance objectives for X tow vendors Analyze tow vendor City Council 16.B.12.4 performance data to assess X impact on community Establish contract City Council 16.B.12.5 provisions for assessing X performance objectives 264 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Tows and Impounds Link contractor PART B: Tow Vendor Contracts in 12 Select City Council 16.B.12.6 performance to future X Cities procurement decisions (Continued) Include clause in vendor contract that any gifts, free City Council 16.B.12.7 services etc. given to city X officials be reported to the city Adopt policy to prohibit City Council 16.B.12.8 sale of lien vehicles to city X entities or employees Adopt policy to prohibit city employees from participating in City Council 16.B.12.9 procurement or mgmt. of X contracts to a vendor in which employee may have equity Adopt policy to require 2+ depts.be involved in tow City Council 16.B.12.10 X vendor procurement process Requires any gifts or contributions be reported City Council 16.B.12.11 X to the city and available on the city website. Retain competent Prisoner mgmt./consulting firm to Transportation: implement the 2009-2010 The Devil is in BOS 17.1 CGJ recommendation re: X the Details videoconferencing hub (Pgs. 253-268) system for arraignments and appearances 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT 265 d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Contract with competent mgmt. consulting firm familiar with Law and Justice practices to review Prisoner Transportation: LA County The Devil is in the Details 17.2 the Sheriff data collection X Sheriff (Continued) mgmt. capabilities. Recommend upgrades and replacement of existing data programs. Implement swing shift Noon - 8 pm so that LA County 17.3 inmates cannot be released X Dist. Atty. because of incomplete filings Recommend videoconferencing BOS 17.4 appearances for mentally X ill, No-Go Medical and handicapped inmates Renegotiate contract with LAPD to not transport LA County 17.5 inmates without proof of X Sheriff completed case filing with court Make sure case filing is LA City 17.6 complete before arrestee is X Attorney transported to court Recommend location of Courthouse adjacent to LA County 17.7 new MCJ (Mens Central X Sheriff Jail) to be completed in 2024-2025 Recommend location of Courthouse adjacent to BOS 17.8 X new MCJ to be completed in 2024-2025 266 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Implement recommend #4 of 2009-2010 CGJ: Prisoner Transportation: LAPD Chief The Devil is in the Details 17.9 facilitating X of Police (Continued) videoconferencing & client/atty. privacy Expedite discovery process of misdemeanor LAPD 17.10 narcotic cases in order to X participate in video arraignments Establish an ordinance Are You Getting creating a mandatory Less Than What "Package Permit You Paid BOS 18.1 Registration". Allows X For(Consumer Weights & Measures to Packaged Goods) create a "cost neutral" (Pgs. 269-280) package inspection BOS should direct Consumer & Business Affairs to assume responsibility of oversight BOS 18.2 X for consumer outreach & complaints, relative to quantity control and package shortages Direct County's Help Line 211 & City of Los Angeles LA Co. Dept. Info Svcs. 311 to include of Weights quantity control and 18.3 X and package shortages info as Measures part of database & referral system & supply supporting info 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT 267 d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t t o N e l l p l i m W I R r u F Amend LA County Code of Ordinances Sec. Are You Getting Less Than What You Paid 8.08.040(B) which deals For(Consumer Packaged BOS 18.4 X with giving consumers a Goods) (Continued) tool to deal with package shortages Amend LA County Code of Ordinances Sec BOS 18.5 8.08.040(B) to raise X financial remedy per individual from $50-150. Refer cases which grossly LA Dept. of violate IRQ Statements to Weights and 18.6 all prosecuting agencies X Measures within the Co., including all City Attys. Conduct a cost benefit analysis to ensure and LA Dept. of justify Weights and 18.7 X purchasing/licensing of Measures data mgmt. system for field inspection programs Find space in CCB to Civil Grand Jury LA County accommodate the needs of Space 19.1 X CEO the CGJ after completing (Pgs. 281-288) analysis Provide funds for LA County additional updated Auditor- 19.2 computers and X Controller workstations in the CGJ budget 268 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F DETENTION RESPONSES (Pgs. 301-350) Reinforce training and adhere to procedures when dealing with inebriated Bell Gardens inmates. Also institute 22.1 X Police Dept. better practices and oversight by watch commander when sobering cell used beyond 6 hours Replace handwritten Jail Bell Gardens 22.2 Log with computerized X Police Dept Jail Log Do not rely on female Bell Gardens personnel for monitoring 22.3 X Police Dept incarcerated female inmates Bell Gardens Revise Jail Manual 22.4 X Police Dept Repair plumbing problems Bell Gardens 22.5 in jail area in a timely X Police Dept manner Reinstall new cameras in Newton 22.6 Cell Gallery and X Station processing room Northeast Post inmate rules of Station/Eagle conduct 22.7 X Rock (LAPD) 22.8 Install first aid kit in jail X Schedule required annual 22.9 X environmental inspections 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT 269 d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Van Nuys Install better ventilation DETENTION Police system in jail area RESPONSES 22.10 X Station (Continued) (LAPD) East Los Replace porcelain toilets 22.11 X Angeles with stainless steel toilets East Los Install privacy curtain in 22.12 X Angeles shower area East Los Install padding in sobering 22.13 X Angeles cell Repair, replace or update Men’s Reservation Kiosk 22.14 X Central Jail software in MCJ Main Lobby Evaluate safety of time Men’s 22.15 delay when crash carts are X Central Jail used in a jail emergency Central Close and relocate Central (Eastlake) Juvenile Courthouse 22.16 X Juvenile Courthouse Remove graffiti (Maintenance is the Inglewood responsibility of ABM Superior 22.19 X Industries, which falls Court under the jurisdiction of the State of California) Clean and paint walls (Maintenance is the Inglewood responsibility of ABM Superior 22.20 X Industries, which falls Court under the jurisdiction of the State of California) 270 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F Resurface floors (Maintenance is the Inglewood DETENTION responsibility of ABM RESPONSES Superior 22.21 X Industries, which falls (Continued) Court under the jurisdiction of the State of California) Repair plumbing (Maintenance is the Inglewood responsibility of ABM Superior 22.22 X Industries, which falls Court under the jurisdiction of the State of California) Clean and paint walls (Maintenance is the Van Nuys responsibility of ABM 22.23 X Courthouse Industries, which falls under the jurisdiction of the State of California) Repair plumbing (Maintenance is the Van Nuys responsibility of ABM 22.24 X Courthouse Industries, which falls under the jurisdiction of the State of California) Repair damaged ceiling (Maintenance is the Van Nuys responsibility of ABM 22.25 X Courthouse Industries, which falls under the jurisdiction of the State of California) 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT 271 d # e d t n o d t n e e N n e m Inv R es e t p ig o a rt ti ve Re A sp g o e n n s c i y b le i t a d n e m m o c e Re R q e B D u c r i o e r i s m e i c n f r m g K i p e a e t n y i R d o w n a e o s t o r p io d f o n n s s e e t n e m e l p m I e m e l p m I l l i W s is y l a n A r e h t e lp m I t o N l l i W R r u F DETENTION Camp Glenn Install permanent padding RESPONSES 22.26 X Rockey to gymnasium walls (Continued) Camp Glenn Install razor-wire at 22.27 X Rockey perimeter block wall Install sufficient Los Padrinos defibrillators at facility 22.28 X Juvenile Hall and provide adequate training The complete Findings and Recommendations for 2016-2017 are available at http://grandjury.co.la.ca.us/gjreports.html 272 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT ACRONYMS Affordable Housing AHCJPA Affordable Housing Crisis Joint Powers Authority BOS County of Los Angeles Board of Supervisors CEQA California Environmental Act NIMBY "Not in My Back Yard" Hiring Issues in the Coroner's Office BOS County of Los Angeles Board of Supervisors CEO Chief Executive Officer DHR Department of Human Resources DMEC Department of Medical Examiner-Coroner HRM Human Resources Manager Mending the Safety Net DCFS LA County Department of Children and Family Services OCP Office of Child Protection Schools of the Future BOS Los Angeles County Board of Supervisors Polling Place Host Facilities BOS Los Angeles County Board of Supervisors 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT 273 Neighborhoods at Risk from Toxins BOS Los Angeles County Board of Supervisors CBO Community Based Organization DPH Los Angeles County Department of Public Health Out of Your Car and Onto the Metro MTA Metropolitan Transit Authority Transforming The Lives of Homeless Veterans BOS Los Angeles County Board of Supervisors DMVA Department of Military and Veterans' Affairs HI Homeless Initiative HV Homeless Veterans Sheriff's Inmate Welfare Fund BOS Los Angeles County Board of Supervisors FCC Federal Communications Commission IWC Inmate Welfare Commission IWF Inmate Welfare Fund LASD Los Angeles Sheriff's Department When Are Landlines A Government Waste? BOS Los Angeles County Board of Supervisors CEO Chief Executive Office EMS Expense Management System ISD Internal Services Department 274 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT Los Angeles River Revitalization BOS Los Angeles County Board of Supervisors Vehicle Pursuits Involving Law Enforcement BOS Los Angeles County Board of Supervisors LAPD Los Angeles Police Department LASD Los Angeles Sheriff Department Police Ride-Along LAHSA Los Angeles Homeless Services Authority LAPD Los Angeles Police Department The Probation Department and our Kids? BOS Los Angeles County Board of Supervisors LACPD Los Angeles County Probation Department The Sustainability Principles in Governance BOS Los Angeles County Board of Supervisors CSO Chief Sustainability Officer DWP Department of Water and Power SWG Sustainability Working Group 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT 275 Tows and Impounds Part A: Impound Practices in Twelve Select Cities BPPD Baldwin Park Police Department CCBP City Council Baldwin Park CCBH City Council Beverly Hills CCEM City Council El Monte CCHP City Council Huntington Park CCI City Council Inglewood CCM City Council Montebello CCSF City Council San Fernando CCWC City Council West Covina CCW City Council Whittier CHP California Highway Patrol CHP Form 180 California Highway Patrol Form 180 CMBP City Manager Baldwin Park CMBH City Manager Beverly Hills CMEM City Manager El Monte CMG City Manager Glendale CMHP City Manager Huntington Park CMI City Manager Inglewood CMM City Manager Montebello CMSF City Manager San Fernando CMWC City Manager West Covina CMW City Manager Whittier CVC California Vehicle Code EMPD El Monte Police Department IPD Inglewood Police Department MPD Montebello Police Department SFPD San Fernando Police Department 276 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT Tows and Impounds Part B: Tow Vendor Contracts in Twelve Select Cities CCSF City Council of San Fernando LASD Los Angeles County Sheriff's Department Prisoner Transportation: The Devil is in the Details BOS Los Angeles County Board of Supervisors CGJ 2009-2010 Los Angeles County Civil Grand Jury LAPD Los Angeles Police Department MCJ Men's Central Jail Are You Getting Less Than What You Pay For BOS Los Angeles County Board of Supervisors IRQ Identity, Responsibility and Quantity Civil Grand Jury Space CCB Clara Shortridge Foltz Criminal Courts Building CEO Chief Executive Office CGJ 2016-2017 Los Angeles County Civil Grand Jury Detention Committee MCJ Men's Central Jail COMMITTEE MEMBERS Linda Cantley Chair Valerie R. Castro John S. London Gregory T. Shamlian J. Ronald Rich Roger Stephenson 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT 277 [This Page Intentionally Left Blank] 278 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT DETENTION COMMITTEE Gregory T. Shamlian, Chair John S. London, Co-Chair Robert Kawashima, Co-Chair Linda Cantley Valerie R. Castro Octavio “Toby” Chavez Charles Dolcey Patricia Kennedy Diane Miles Carolyn L. Monroe Teresa Montijo Joan L. Pylman Thomas C. Rasmussen J. Ronald Rich John Schilling Theodore “Ted” Smith Roger Stephenson Bill Thomas Oscar Warren Tina Witek DETENTION COMMITTEE SUMMARY California Penal Code Section 919(b) requires the Los Angeles County Civil Grand Jury (CGJ) inquire into the condition and management of the public detention facilities within the County. These include public jails of varied size and complexity, courthouse lockups, juvenile camps / detention facilities and other penal institutions. In the months of August and September of 2017, all 23 members of the CGJ participated in the unannounced inspection of a total 140 facilities. In performing this assignment, the CGJ gained a great deal of perspective and appreciation of an important component of the criminal justice system. The Los Angeles County jail system is an expansive network of detention facilities operated by a combination of the Los Angeles County Sheriff’s Department, City of Los Angeles Police Department, local police departments, and the Los Angeles County Probation Department. Inspections of these facilities are conducted by various State and Federal agencies on an annual or biennial basis to evaluate conditions. These agencies include local state health departments, local fire departments, the California Board of Corrections and Rehabilitation, the California Department of Justice, The Board of State and Community Corrections (BSCC), and The Sybil Brand Commission for Institutional Inspections. Most agencies typically report their findings directly to the authorities in charge of the facility. In contrast, the Los Angeles County Civil Grand Jury publishes its findings and the report is made available to the Board of Supervisors and to the public. TYPES OF DETENTION FACILITIES INSPECTED Type I / Type II Detention Facility Most of Los Angeles County’s jail system is comprised of Type I / Type II facilities. By nature they are smaller in size, widely distributed throughout the county and, in most cases, inmates are temporarily housed and fed by local authorities until arraigned, released or immediately transferred to Los Angeles County’s Inmate Reception Center (IRC). A second example of Type I / Type II facilities are the Courthouse detention areas. On a daily basis, detainees are transported on buses from holding locations to the court facilities for arraignments, preliminary hearings and trials. Courthouse detention areas have no “overnight” detention capability. Type III Detention Facility Type III facilities provide longer term incarcerations and provide expansive services to cover the needs of all detainees. Mentally ill or potentially self-destructive detainees are placed in a high observation area where mental health professionals can work to stabilize them. Detainees who exhibit more violent behaviors are placed in carefully controlled lockups. Examples of Type III Detention facilities located in Los Angeles County are Twin Towers Correctional Facility, Men’s Central Jail, Century Regional Detention Facility, North County Correctional Facility, and Pitchess Detention Center, all operated by the Los Angeles County Sheriff’s Department. 2017-2018 LOS ANGELES COUNTY CIVIL GRAND JURY FINAL REPORT 279 Juvenile Detention Camps and Probation Facilities These facilities focus particularly on helping juvenile detainees achieve positive experiences while incarcerated. A curriculum that includes classroom education, self-esteem training, family counseling, and life skills were observed to be of a high-priority for the benefit of the juvenile youths, prior to their reentry into the community. Examples of such facilities located in Los Angeles County include Camp Vernon Kilpatrick, Los Padrinos, and Camp David Gonzales.